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‘It felt like a business': Patients unsettled over IVF bungles and an industry that controls itself
‘It felt like a business': Patients unsettled over IVF bungles and an industry that controls itself

Sydney Morning Herald

time17-06-2025

  • Health
  • Sydney Morning Herald

‘It felt like a business': Patients unsettled over IVF bungles and an industry that controls itself

A spokesperson for Melbourne IVF and IVF Australia said they were aware of the matters and take them seriously but could not comment on individual cases due to confidentiality. The organisations said they always looked for opportunities for improvement and take learnings from feedback seriously, incorporating them into its systems and internal processes. Monash IVF has apologised over its two embryo bungles and launched a review to be overseen by Fiona McLeod, SC. Galea, named Victoria's Mother of the Year 2024 for more than 10 years' support of single mothers who use IVF, is a strong advocate of the technology for all the good it brings. But she agrees with campaigners such as Katherine Dawson and Anastasia Gunn who argue that that fragmented regulation must be rectified and independent oversight established. Dawson learned that due to poor sperm-donor vetting, she may have 700 half-siblings, while Gunn, with her partner, paid to have three children via IVF with the same sperm donor, but the wrong sperm was used for one. More than 300,000 Australians have been born through IVF, around 20,000 babies a year, per the 10-year Fertility Roadmap published last year by former health minister Greg Hunt and Dr Rachel Swift. Now, parents in Galea's forums, including the new not-for-profit, Assisted Reproductive Technology Families Australia, are discussing whether to verify children's heritage through DNA testing (she cautions against it). Galea is among advocates, researchers and specialists who believe there is a long-overdue need for uniform, national IVF laws. This is on the table as part of a rapid review announced after federal Health Minister Mark Butler met with his state counterparts on Friday. The IVF industry is governed by more than 40 pieces of legislation in nine jurisdictions, and its codes are effectively self-regulated via the Fertility Society of Australia and New Zealand's Reproductive Technology Accreditation Committee (RTAC). One of the six-member committee which licenses clinics and audits adherence to codes, Dr Richard Henshaw, is also a Monash IVF board member. The seventh RTAC position, Consumer Representative, is vacant. Consumer confidence was not enhanced by RTAC's refusal to release individual clinic audit results in its 2023-24 annual report which found 172 Australian breaches of codes of practice, including an increase in breaches of identification and traceability, 'an area of concern'. Despite the high-profile problems, IVF in Australia is as safe as ever, said long-time University of Adelaide research leader and professor for reproductive and periconceptual medicine, Robert Norman. 'But trust is now the issue,' he said. Loading In the early days, 'there was continual mixing and talking and a great deal of trust: mistakes were made but identified and rectified very early, risk factors were managed because embryologists and doctors all got on well', said Norman. 'Now you've got corporate bodies whose primary loyalty is to the shareholders and making profits.' The workload expected of embryologists, who have been blamed for the 'human error' behind the mix-ups, is sometimes excessive, he said. 'They are being lambasted, being labelled incompetent – I have the greatest sympathy for them because embryologists are being put under enormous pressure by the companies,' he said. 'Some days they've got far more work than they should be doing.' Norman said industry governance 'needs to be radically changed' and focused on independent oversight, not shareholders or industry employees. 'And it needs to have a lot of teeth,' he said. It got to the point where I started to feel like this was just a commercial business. Alice Almeida, IVF patient and founder of the fertility support group The Amber Network Sydney woman, Alice Almeida, started her own infertility support group after finding herself feeling 'isolated, ill-informed, disconnected and depressed' by IVF treatment in a system she did not believe offered adequate mental health support. An initial specialist who described the mental health issues and marital stress she raised as 'mumbo-jumbo' left Almeida questioning the quality of care: 'You are not explained [to about] all the things that could possibly go wrong,' she said. 'You are also not counselled about the financial implications; it got to the point where I started to feel like this was just a commercial business,' said Almeida. 'I was forking out more for tests I didn't know what they were for, there was no understanding of the financial burden.' Since founding her support group, The Amber Network, she has heard heartbreaking stories about people spending their house deposit on treatments. Loading She wants any new laws to include more provision for counselling, more accountability about success rates and better communication about the cost-benefit of tests or add-ons. Former IVF lab embryologist in Melbourne, Lucy Lines, reiterated Norman's point that the people handling eggs and sperm, lab scientists, are often 'overworked and under-rested'. Lines, now a fertility educator and IVF client advocate, attended the two-day Scientists in Reproductive Medicine meeting in Sydney in May, and said a presentation was made on the ideal formula for staffing levels in IVF labs to handle workloads smoothly. But it did not match operating reality. Lines said colleagues still at the coalface are overworked, under-appreciated, under-rested and underpaid. 'It doesn't surprise me that there are mistakes happening,' she said, adding that the level of anxiety in patient forums is 'very high'. Her direct messages are 'filled with people wondering if they should have their baby DNA-tested, if they should cancel their cycle tomorrow ... one girl messaged me saying 'I'm on my way home from my embryo transfer at Monash IVF, what the hell?' 'It does rock people's faith in what has previously been a very trusted system.' 'I have spent the last 25 years reassuring people this could never happen and explaining why it could never happen in Australia.' Lucy Lines, former IVF lab embryologist Alex Polyakov, associate clinical professor in medicine and health sciences at Melbourne University and medical director at Genea Fertility, disputes claims that embryologists are at times heavily overloaded and believes the latest bungles were 'devastating' but not a systemic issue. 'I do feel it's a black swan. It's something that is so rare, and so unpredictable: it really isn't a systemic issue,' he said. 'It looks to me that there must have been breaches of protocol. If the protocols that are in place were followed, this shouldn't have happened.' But he acknowledged concern being expressed by patients is understandable. 'If you look at the numbers of embryo transfers per year [there were more than 111,000 IVF cycles performed in Australia in 2023] and how long it's been since one of these incidents, it's so exceedingly rare it's probably one in a million.' Polyakov likens such events to air crashes and said, 'it's tragic when it happens, but we don't think twice about getting on a plane'. He said the industry would benefit, however, from a national regulatory system. 'At the moment, I would not get the information as to what actually transpired, and what improvements or checks should be done,' Polyakov said. 'Clearly that should be happening so we have an idea of what are the points of weakness and how to address them.' Private equity investment in IVF had increased funding for new science, Polyakov said, but doctors were not told how to practise medicine to benefit the business: 'I have never been told that your allegiance should be to the owners,' he said. Loading 'They've never said you should do clinical medicine this way because it makes more money.' Nonetheless, Rebecca Kerner, chair of the Australian and New Zealand Infertility Counsellors Association (ANZICA), confirmed Galea and Lines' belief that patients are unsettled. 'People are scared and understandably anxious; when you undergo any form of fertility treatment it's a daunting prospect … of course, trust is everything in this space, and people are unnerved,' she said. 'It's important to note there are great clinics out there doing excellent work, and relatively speaking … Australia still remains a very safe place to do fertility treatment. But when things like this emerge we must have rigorous investigations and really attend to it.' Dr Sarah Lensen, research fellow with Melbourne University's Department of Obstetrics and Gynaecology, reassures patients the local industry is 'at the top of the world'. But she said information on clinic websites is often 'inaccurate not based on evidence, misleading, overselling potential benefits, not mentioning costs or benefits'. Lensen launched The Evidence-based IVF website through the university in April, to try and counter what she said is the widespread use of unproven IVF add-ons to emotionally vulnerable patients. She added her voice to the chorus wanting independent IVF regulation: 'So families can be reassured that if something goes wrong, it's going to be rectified, and it's not going to turn into a commercial issue: it will be dealt with the compassion it deserves.'

‘It felt like a business': Patients unsettled over IVF bungles and an industry that controls itself
‘It felt like a business': Patients unsettled over IVF bungles and an industry that controls itself

The Age

time17-06-2025

  • Health
  • The Age

‘It felt like a business': Patients unsettled over IVF bungles and an industry that controls itself

A spokesperson for Melbourne IVF and IVF Australia said they were aware of the matters and take them seriously but could not comment on individual cases due to confidentiality. The organisations said they always looked for opportunities for improvement and take learnings from feedback seriously, incorporating them into its systems and internal processes. Monash IVF has apologised over its two embryo bungles and launched a review to be overseen by Fiona McLeod, SC. Galea, named Victoria's Mother of the Year 2024 for more than 10 years' support of single mothers who use IVF, is a strong advocate of the technology for all the good it brings. But she agrees with campaigners such as Katherine Dawson and Anastasia Gunn who argue that that fragmented regulation must be rectified and independent oversight established. Dawson learned that due to poor sperm-donor vetting, she may have 700 half-siblings, while Gunn, with her partner, paid to have three children via IVF with the same sperm donor, but the wrong sperm was used for one. More than 300,000 Australians have been born through IVF, around 20,000 babies a year, per the 10-year Fertility Roadmap published last year by former health minister Greg Hunt and Dr Rachel Swift. Now, parents in Galea's forums, including the new not-for-profit, Assisted Reproductive Technology Families Australia, are discussing whether to verify children's heritage through DNA testing (she cautions against it). Galea is among advocates, researchers and specialists who believe there is a long-overdue need for uniform, national IVF laws. This is on the table as part of a rapid review announced after federal Health Minister Mark Butler met with his state counterparts on Friday. The IVF industry is governed by more than 40 pieces of legislation in nine jurisdictions, and its codes are effectively self-regulated via the Fertility Society of Australia and New Zealand's Reproductive Technology Accreditation Committee (RTAC). One of the six-member committee which licenses clinics and audits adherence to codes, Dr Richard Henshaw, is also a Monash IVF board member. The seventh RTAC position, Consumer Representative, is vacant. Consumer confidence was not enhanced by RTAC's refusal to release individual clinic audit results in its 2023-24 annual report which found 172 Australian breaches of codes of practice, including an increase in breaches of identification and traceability, 'an area of concern'. Despite the high-profile problems, IVF in Australia is as safe as ever, said long-time University of Adelaide research leader and professor for reproductive and periconceptual medicine, Robert Norman. 'But trust is now the issue,' he said. Loading In the early days, 'there was continual mixing and talking and a great deal of trust: mistakes were made but identified and rectified very early, risk factors were managed because embryologists and doctors all got on well', said Norman. 'Now you've got corporate bodies whose primary loyalty is to the shareholders and making profits.' The workload expected of embryologists, who have been blamed for the 'human error' behind the mix-ups, is sometimes excessive, he said. 'They are being lambasted, being labelled incompetent – I have the greatest sympathy for them because embryologists are being put under enormous pressure by the companies,' he said. 'Some days they've got far more work than they should be doing.' Norman said industry governance 'needs to be radically changed' and focused on independent oversight, not shareholders or industry employees. 'And it needs to have a lot of teeth,' he said. It got to the point where I started to feel like this was just a commercial business. Alice Almeida, IVF patient and founder of the fertility support group The Amber Network Sydney woman, Alice Almeida, started her own infertility support group after finding herself feeling 'isolated, ill-informed, disconnected and depressed' by IVF treatment in a system she did not believe offered adequate mental health support. An initial specialist who described the mental health issues and marital stress she raised as 'mumbo-jumbo' left Almeida questioning the quality of care: 'You are not explained [to about] all the things that could possibly go wrong,' she said. 'You are also not counselled about the financial implications; it got to the point where I started to feel like this was just a commercial business,' said Almeida. 'I was forking out more for tests I didn't know what they were for, there was no understanding of the financial burden.' Since founding her support group, The Amber Network, she has heard heartbreaking stories about people spending their house deposit on treatments. Loading She wants any new laws to include more provision for counselling, more accountability about success rates and better communication about the cost-benefit of tests or add-ons. Former IVF lab embryologist in Melbourne, Lucy Lines, reiterated Norman's point that the people handling eggs and sperm, lab scientists, are often 'overworked and under-rested'. Lines, now a fertility educator and IVF client advocate, attended the two-day Scientists in Reproductive Medicine meeting in Sydney in May, and said a presentation was made on the ideal formula for staffing levels in IVF labs to handle workloads smoothly. But it did not match operating reality. Lines said colleagues still at the coalface are overworked, under-appreciated, under-rested and underpaid. 'It doesn't surprise me that there are mistakes happening,' she said, adding that the level of anxiety in patient forums is 'very high'. Her direct messages are 'filled with people wondering if they should have their baby DNA-tested, if they should cancel their cycle tomorrow ... one girl messaged me saying 'I'm on my way home from my embryo transfer at Monash IVF, what the hell?' 'It does rock people's faith in what has previously been a very trusted system.' 'I have spent the last 25 years reassuring people this could never happen and explaining why it could never happen in Australia.' Lucy Lines, former IVF lab embryologist Alex Polyakov, associate clinical professor in medicine and health sciences at Melbourne University and medical director at Genea Fertility, disputes claims that embryologists are at times heavily overloaded and believes the latest bungles were 'devastating' but not a systemic issue. 'I do feel it's a black swan. It's something that is so rare, and so unpredictable: it really isn't a systemic issue,' he said. 'It looks to me that there must have been breaches of protocol. If the protocols that are in place were followed, this shouldn't have happened.' But he acknowledged concern being expressed by patients is understandable. 'If you look at the numbers of embryo transfers per year [there were more than 111,000 IVF cycles performed in Australia in 2023] and how long it's been since one of these incidents, it's so exceedingly rare it's probably one in a million.' Polyakov likens such events to air crashes and said, 'it's tragic when it happens, but we don't think twice about getting on a plane'. He said the industry would benefit, however, from a national regulatory system. 'At the moment, I would not get the information as to what actually transpired, and what improvements or checks should be done,' Polyakov said. 'Clearly that should be happening so we have an idea of what are the points of weakness and how to address them.' Private equity investment in IVF had increased funding for new science, Polyakov said, but doctors were not told how to practise medicine to benefit the business: 'I have never been told that your allegiance should be to the owners,' he said. Loading 'They've never said you should do clinical medicine this way because it makes more money.' Nonetheless, Rebecca Kerner, chair of the Australian and New Zealand Infertility Counsellors Association (ANZICA), confirmed Galea and Lines' belief that patients are unsettled. 'People are scared and understandably anxious; when you undergo any form of fertility treatment it's a daunting prospect … of course, trust is everything in this space, and people are unnerved,' she said. 'It's important to note there are great clinics out there doing excellent work, and relatively speaking … Australia still remains a very safe place to do fertility treatment. But when things like this emerge we must have rigorous investigations and really attend to it.' Dr Sarah Lensen, research fellow with Melbourne University's Department of Obstetrics and Gynaecology, reassures patients the local industry is 'at the top of the world'. But she said information on clinic websites is often 'inaccurate not based on evidence, misleading, overselling potential benefits, not mentioning costs or benefits'. Lensen launched The Evidence-based IVF website through the university in April, to try and counter what she said is the widespread use of unproven IVF add-ons to emotionally vulnerable patients. She added her voice to the chorus wanting independent IVF regulation: 'So families can be reassured that if something goes wrong, it's going to be rectified, and it's not going to turn into a commercial issue: it will be dealt with the compassion it deserves.'

West Lothian Council agrees to outdoor drinking licences for Livingston pubs
West Lothian Council agrees to outdoor drinking licences for Livingston pubs

Scotsman

time14-06-2025

  • Scotsman

West Lothian Council agrees to outdoor drinking licences for Livingston pubs

Two popular Livingston pubs have won extensions to their licence to allow outdoor drinking. Sign up to our daily newsletter Sign up Thank you for signing up! Did you know with a Digital Subscription to Edinburgh News, you can get unlimited access to the website including our premium content, as well as benefiting from fewer ads, loyalty rewards and much more. Learn More Sorry, there seem to be some issues. Please try again later. Submitting... The agreement of West Lothian Licensing Board will formalise outdoor drinking at one of the oldest pubs, dating back to the 1760s, as well as one from the development of Livingston as a new town in the 1960s. An agent for the Livingston Inn in Livingston Village's Main Street told the Board that the inn was said to have been visited by 'a certain Rabbie Burns.' Advertisement Hide Ad Advertisement Hide Ad The pub currently has outdoor tables front and back. The pub applied for licence variation to formalise occasional licences to use a grassed area behind the pub as a beer garden. Police had no objections and the licence was granted with the usual conditions including limits on outdoor music and no serving beyond 9pm. The Livingston Inn applied for licence variation to formalise occasional licences to use a grassed area behind the pub as a beer garden. | Google Maps The Tower Bar in Craigshill was built in 1968. It has recently developed as popular community hub supporting the people of Craigshill since the Covid lockdown. The owners Fiona McLeod and Frank McAlister applied for variations to their existing licence and an extension to beer garden licence with permit to use outside space until 11pm. Advertisement Hide Ad Advertisement Hide Ad An agent said the application was largely 'a tidy up' of the existing licence. The Tower has recently undergone renovation and provides a popular restaurant as well as community space. However Police Scotland objected to a beer garden licence extending until 11pm fearing noise disturbance for neighbours and the potential for alcohol related disruption. A police licensing sergeant insisted the force: 'considered the premises to be well-run and an asset to the community' Council Safer Neighbourhood Officers had been called in May following complaints about disturbance from a party in the beer garden at the time it was operating on occasional licences. After going into private session councillors proposed that the variations be allowed on the conditions that standard conditions on outdoor space be applied including the 9pm finish to serving in the beer garden and an additional conditions governing the use of amplified music or live performance beyond 7pm. This was accepted by the agent and owners.

Two popular Livingston pubs win extensions to their licence to allow outdoor drinking
Two popular Livingston pubs win extensions to their licence to allow outdoor drinking

Daily Record

time14-06-2025

  • Daily Record

Two popular Livingston pubs win extensions to their licence to allow outdoor drinking

The agreement of West Lothian Licensing Board will formalise outdoor drinking at one of the oldest pubs, dating back to the 1760s, as well as one from the development of Livingston as a new town in the 1960s. Two popular Livingston pubs have won extensions to their licence to allow outdoor drinking. The agreement of West Lothian Licensing Board will formalise outdoor drinking at one of the oldest pubs, dating back to the 1760s, as well as one from the development of Livingston as a new town in the 1960s. ‌ An agent for the Livingston Inn in Livingston Village's Main Street told the Board that the inn was said to have been visited by 'a certain Rabbie Burns.' ‌ The pub currently has outdoor tables front and back. The pub applied for licence variation to formalise occasional licences to use a grassed area behind the pub as a beer garden. Police had no objections and the licence was granted with the usual conditions including limits on outdoor music and no serving beyond 9pm. The Tower Bar in Craigshill was built in 1968. It has recently developed as popular community hub supporting the people of Craigshill since the Covid lockdown. The owners Fiona McLeod and Frank McAlister applied for variations to their existing licence and an extension to beer garden licence with permit to use outside space until 11pm. An agent said the application was largely 'a tidy up' of the existing licence. The Tower has recently undergone renovation and provides a popular restaurant as well as community space. However Police Scotland objected to a beer garden licence extending until 11pm fearing noise disturbance for neighbours and the potential for alcohol related disruption. ‌ A police licensing sergeant insisted the force: 'considered the premises to be well-run and an asset to the community' Council Safer Neighbourhood Officers had been called in May following complaints about disturbance from a party in the beer garden at the time it was operating on occasional licences. After going into private session councillors proposed that the variations be allowed on the conditions that standard conditions on outdoor space be applied including the 9pm finish to serving in the beer garden and an additional conditions governing the use of amplified music or live performance beyond 7pm. This was accepted by the agent and owners.

Two popular pubs win extensions to their licence to allow outdoor drinking
Two popular pubs win extensions to their licence to allow outdoor drinking

Edinburgh Reporter

time14-06-2025

  • Edinburgh Reporter

Two popular pubs win extensions to their licence to allow outdoor drinking

Two popular pubs have won extensions to their licence to allow outdoor drinking. The agreement of West Lothian Licensing Board will formalise outdoor drinking at one of the oldest pubs, dating back to the 1760s, as well as one from the development of Livingston as a new town in the 1960s. An agent for the Livingston Inn in Livingston Village's Main Street told the Board that the inn was said to have been visited by 'a certain Rabbie Burns.' The pub currently has outdoor tables front and back. The pub applied for licence variation to formalise occasional licences to use a grassed area behind the pub as a beer garden. Police had no objections, and the licence was granted with the usual conditions including limits on outdoor music and no serving beyond 9pm. The Tower Bar in Craigshill was built in 1968. It has recently developed as popular community hub supporting the people of Craigshill since the Covid lockdown. The owners Fiona McLeod and Frank McAlister applied for variations to their existing licence and an extension to beer garden licence with permit to use outside space until 11pm. An agent said the application was largely 'a tidy up' of the existing licence. The Tower has recently undergone renovation and provides a popular restaurant as well as community space. However, Police Scotland objected to a beer garden licence extending until 11pm fearing noise disturbance for neighbours and the potential for alcohol related disruption. A police licensing sergeant insisted the force: 'considered the premises to be well-run and an asset to the community' Council Safer Neighbourhood Officers had been called in May following complaints about disturbance from a party in the beer garden at the time it was operating on occasional licences. After going into private session councillors proposed that the variations be allowed on the conditions that standard conditions on outdoor space be applied including the 9pm finish to serving in the beer garden and an additional condition governing the use of amplified music or live performance beyond 7pm. This was accepted by the agent and owners. By Stuart Sommerville Local Democracy Reporter Like this: Like Related

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