Latest news with #FlexPay
Western Telegraph
03-08-2025
- Business
- Western Telegraph
BT, EE and Plusnet announce 'shocking' new price hikes
New BT and EE customers who sign up for broadband from today (July 31) will see their monthly price rise by £4 mid-way through their contract. Which? director of policy and advocacy Rocio Concha said: 'It's shocking that BT is choosing to increase its mid-contract price rises above the rate of inflation for any new customers who sign up for broadband packages from BT, EE or Plusnet from 31st July. 'Any out-of-contract BT, EE and Plusnet customers who aren't happy with these hikes should vote with their feet and switch to a cheaper deal. The key trick you need know when haggling (for broadband, mobiles, insurance, breakdown cover etc) A snippet of my Haggle £100s off your costs, and avoid consumer rights rip-offs new episode of The Martin Lewis Podcast available on (+ Apple, Spotify &… — Martin Lewis (@MartinSLewis) July 11, 2025 'We'd always recommend carefully weighing up the total costs of any new contract to ensure it offers value for money and you're aware of any possible increases.' This will come into effect on March 31 next year, then again on the same date in 2027. The previous mid-contract price rise was £3 a month. Meanwhile, Plusnet customers will also be subject to a mid-contract price rise of £4 a month from August 5. EE, BT and Plusnet mobile customers will also be hit with higher mid-contract price rises. Those who are a Sim-only or Flex Pay customer will see their contract price rise by £2.50 a month from April, while bundled handset and airtime plan customers will face a £4 rise. Finally there's a ban on firms hiking mobile & broadband bills mid-contract linked to inflation. Yet the way they've done it means some winners and some losers – which are you. My quick video briefing… — Martin Lewis (@MartinSLewis) January 27, 2025 A BT consumer spokesman said: 'We are very supportive of Ofcom's requirement to show upfront pounds and pence charges. "EE was the first provider to introduce this pricing model, offering EE customers a predictable long-term view of their contract terms. Our pricing approach is designed to be clear for our customers. 'We continue to invest in our business, building on 11 years as the best network to better serve our customers with a reliable and quality connection as we roll out the fastest speed technology to 30 million homes by the end of the decade. "We're focused on providing value and customer satisfaction, making new technologies available to our customers such as 5G standalone and WiFi 7.' Ernest Doku, telecoms spokesman at said: 'In another pounding for consumers' wallets, BT, EE and Plusnet will hike mid-contract price rises to £4 per month for broadband and EE £2.50 per month for some mobile customers. 'This adds an extra £1 to mid-contract price rises for new and recontracting customers signing up from 31 July 2025 for EE and BT and 5 August 2025 for Plusnet. 'BT's price updates have often set a precedent for other providers to follow suit. If this trend continues, the telecoms industry runs the risk of creating its own, accelerated rate of inflation.' Mr Doku added: 'Based on our research, where the average BT customer pays £31.50, EE customer £29.20 and Plusnet customer £25.80 for home broadband, this represents a staggering rise of between 12.6% and 15.5% – significantly higher than current inflation of 3.6%. Recommended reading: 'From 31 July, EE Sim-only and Flex Pay airtime mobile customers signing up for new deals will see a £2.50 monthly increase applied in March 2025. For those taking out EE's cheapest £18 per month Sim-only plan, this is the equivalent of a notable 13.8% hike. 'This change only applies to customers taking out new contracts, so if you are currently a BT, Plusnet or EE customer and your plan is up for renewal before March 2026 you should shop around for other options. "Many regional broadband providers such as YouFibre and Trooli and mobile providers including Lebara and Smarty don't raise prices mid-contract.'
North Wales Chronicle
31-07-2025
- Business
- North Wales Chronicle
BT, EE and Plusnet announce new price rises
New BT and EE customers who sign up for broadband from July 31 will see their monthly price rise by £4 mid-way through their contract. This will come into effect on March 31 next year, then again on the same date in 2027. The previous mid-contract price rise was £3 a month. Meanwhile, Plusnet customers will also be subject to a mid-contract price rise of £4 a month from August 5. EE, BT and Plusnet mobile customers will also be hit with higher mid-contract price rises. Those who are a Sim-only or Flex Pay customer will see their contract price rise by £2.50 a month from April, while bundled handset and airtime plan customers will face a £4 rise. A BT consumer spokesman said: 'We are very supportive of Ofcom's requirement to show upfront pounds and pence charges. EE was the first provider to introduce this pricing model, offering EE customers a predictable long-term view of their contract terms. Our pricing approach is designed to be clear for our customers. 'We continue to invest in our business, building on 11 years as the best network to better serve our customers with a reliable and quality connection as we roll out the fastest speed technology to 30 million homes by the end of the decade. We're focused on providing value and customer satisfaction, making new technologies available to our customers such as 5G standalone and WiFi 7.' Ernest Doku, telecoms spokesman at said: 'In another pounding for consumers' wallets, BT, EE and Plusnet will hike mid-contract price rises to £4 per month for broadband and EE £2.50 per month for some mobile customers. 'This adds an extra £1 to mid-contract price rises for new and recontracting customers signing up from 31 July 2025 for EE and BT and 5 August 2025 for Plusnet. 'BT's price updates have often set a precedent for other providers to follow suit. If this trend continues, the telecoms industry runs the risk of creating its own, accelerated rate of inflation.' Mr Doku added: 'Based on our research, where the average BT customer pays £31.50, EE customer £29.20 and Plusnet customer £25.80 for home broadband, this represents a staggering rise of between 12.6% and 15.5% – significantly higher than current inflation of 3.6%. 'From 31 July, EE Sim-only and Flex Pay airtime mobile customers signing up for new deals will see a £2.50 monthly increase applied in March 2025. For those taking out EE's cheapest £18 per month Sim-only plan, this is the equivalent of a notable 13.8% hike. 'This change only applies to customers taking out new contracts, so if you are currently a BT, Plusnet or EE customer and your plan is up for renewal before March 2026 you should shop around for other options. Many regional broadband providers such as YouFibre and Trooli and mobile providers including Lebara and Smarty don't raise prices mid-contract.' Which? director of policy and advocacy Rocio Concha said: 'It's shocking that BT is choosing to increase its mid-contract price rises above the rate of inflation for any new customers who sign up for broadband packages from BT, EE or Plusnet from 31st July. 'Any out-of-contract BT, EE and Plusnet customers who aren't happy with these hikes should vote with their feet and switch to a cheaper deal. 'We'd always recommend carefully weighing up the total costs of any new contract to ensure it offers value for money and you're aware of any possible increases.'
South Wales Argus
31-07-2025
- Business
- South Wales Argus
BT, EE and Plusnet announce 'shocking' new price hikes
New BT and EE customers who sign up for broadband from today (July 31) will see their monthly price rise by £4 mid-way through their contract. Which? director of policy and advocacy Rocio Concha said: 'It's shocking that BT is choosing to increase its mid-contract price rises above the rate of inflation for any new customers who sign up for broadband packages from BT, EE or Plusnet from 31st July. 'Any out-of-contract BT, EE and Plusnet customers who aren't happy with these hikes should vote with their feet and switch to a cheaper deal. The key trick you need know when haggling (for broadband, mobiles, insurance, breakdown cover etc) A snippet of my Haggle £100s off your costs, and avoid consumer rights rip-offs new episode of The Martin Lewis Podcast available on (+ Apple, Spotify &… — Martin Lewis (@MartinSLewis) July 11, 2025 'We'd always recommend carefully weighing up the total costs of any new contract to ensure it offers value for money and you're aware of any possible increases.' This will come into effect on March 31 next year, then again on the same date in 2027. The previous mid-contract price rise was £3 a month. Meanwhile, Plusnet customers will also be subject to a mid-contract price rise of £4 a month from August 5. EE, BT and Plusnet mobile customers will also be hit with higher mid-contract price rises. Those who are a Sim-only or Flex Pay customer will see their contract price rise by £2.50 a month from April, while bundled handset and airtime plan customers will face a £4 rise. Finally there's a ban on firms hiking mobile & broadband bills mid-contract linked to inflation. Yet the way they've done it means some winners and some losers – which are you. My quick video briefing… — Martin Lewis (@MartinSLewis) January 27, 2025 A BT consumer spokesman said: 'We are very supportive of Ofcom's requirement to show upfront pounds and pence charges. "EE was the first provider to introduce this pricing model, offering EE customers a predictable long-term view of their contract terms. Our pricing approach is designed to be clear for our customers. 'We continue to invest in our business, building on 11 years as the best network to better serve our customers with a reliable and quality connection as we roll out the fastest speed technology to 30 million homes by the end of the decade. "We're focused on providing value and customer satisfaction, making new technologies available to our customers such as 5G standalone and WiFi 7.' Ernest Doku, telecoms spokesman at said: 'In another pounding for consumers' wallets, BT, EE and Plusnet will hike mid-contract price rises to £4 per month for broadband and EE £2.50 per month for some mobile customers. 'This adds an extra £1 to mid-contract price rises for new and recontracting customers signing up from 31 July 2025 for EE and BT and 5 August 2025 for Plusnet. 'BT's price updates have often set a precedent for other providers to follow suit. If this trend continues, the telecoms industry runs the risk of creating its own, accelerated rate of inflation.' Mr Doku added: 'Based on our research, where the average BT customer pays £31.50, EE customer £29.20 and Plusnet customer £25.80 for home broadband, this represents a staggering rise of between 12.6% and 15.5% – significantly higher than current inflation of 3.6%. Recommended reading: 'From 31 July, EE Sim-only and Flex Pay airtime mobile customers signing up for new deals will see a £2.50 monthly increase applied in March 2025. For those taking out EE's cheapest £18 per month Sim-only plan, this is the equivalent of a notable 13.8% hike. 'This change only applies to customers taking out new contracts, so if you are currently a BT, Plusnet or EE customer and your plan is up for renewal before March 2026 you should shop around for other options. "Many regional broadband providers such as YouFibre and Trooli and mobile providers including Lebara and Smarty don't raise prices mid-contract.'
The Herald Scotland
31-07-2025
- Business
- The Herald Scotland
BT, EE and Plusnet announce 'shocking' new price hikes
Which? director of policy and advocacy Rocio Concha said: 'It's shocking that BT is choosing to increase its mid-contract price rises above the rate of inflation for any new customers who sign up for broadband packages from BT, EE or Plusnet from 31st July. 'Any out-of-contract BT, EE and Plusnet customers who aren't happy with these hikes should vote with their feet and switch to a cheaper deal. The key trick you need know when haggling (for broadband, mobiles, insurance, breakdown cover etc) A snippet of my Haggle £100s off your costs, and avoid consumer rights rip-offs new episode of The Martin Lewis Podcast available on (+ Apple, Spotify &… — Martin Lewis (@MartinSLewis) July 11, 2025 'We'd always recommend carefully weighing up the total costs of any new contract to ensure it offers value for money and you're aware of any possible increases.' This will come into effect on March 31 next year, then again on the same date in 2027. The previous mid-contract price rise was £3 a month. Meanwhile, Plusnet customers will also be subject to a mid-contract price rise of £4 a month from August 5. EE, BT and Plusnet mobile customers will also be hit with higher mid-contract price rises. Those who are a Sim-only or Flex Pay customer will see their contract price rise by £2.50 a month from April, while bundled handset and airtime plan customers will face a £4 rise. Finally there's a ban on firms hiking mobile & broadband bills mid-contract linked to inflation. Yet the way they've done it means some winners and some losers – which are you. My quick video briefing… — Martin Lewis (@MartinSLewis) January 27, 2025 A BT consumer spokesman said: 'We are very supportive of Ofcom's requirement to show upfront pounds and pence charges. "EE was the first provider to introduce this pricing model, offering EE customers a predictable long-term view of their contract terms. Our pricing approach is designed to be clear for our customers. 'We continue to invest in our business, building on 11 years as the best network to better serve our customers with a reliable and quality connection as we roll out the fastest speed technology to 30 million homes by the end of the decade. "We're focused on providing value and customer satisfaction, making new technologies available to our customers such as 5G standalone and WiFi 7.' Ernest Doku, telecoms spokesman at said: 'In another pounding for consumers' wallets, BT, EE and Plusnet will hike mid-contract price rises to £4 per month for broadband and EE £2.50 per month for some mobile customers. 'This adds an extra £1 to mid-contract price rises for new and recontracting customers signing up from 31 July 2025 for EE and BT and 5 August 2025 for Plusnet. 'BT's price updates have often set a precedent for other providers to follow suit. If this trend continues, the telecoms industry runs the risk of creating its own, accelerated rate of inflation.' Mr Doku added: 'Based on our research, where the average BT customer pays £31.50, EE customer £29.20 and Plusnet customer £25.80 for home broadband, this represents a staggering rise of between 12.6% and 15.5% – significantly higher than current inflation of 3.6%. Recommended reading: 'From 31 July, EE Sim-only and Flex Pay airtime mobile customers signing up for new deals will see a £2.50 monthly increase applied in March 2025. For those taking out EE's cheapest £18 per month Sim-only plan, this is the equivalent of a notable 13.8% hike. 'This change only applies to customers taking out new contracts, so if you are currently a BT, Plusnet or EE customer and your plan is up for renewal before March 2026 you should shop around for other options. "Many regional broadband providers such as YouFibre and Trooli and mobile providers including Lebara and Smarty don't raise prices mid-contract.'
Leader Live
31-07-2025
- Business
- Leader Live
BT, EE and Plusnet announce new price rises
New BT and EE customers who sign up for broadband from July 31 will see their monthly price rise by £4 mid-way through their contract. This will come into effect on March 31 next year, then again on the same date in 2027. The previous mid-contract price rise was £3 a month. Meanwhile, Plusnet customers will also be subject to a mid-contract price rise of £4 a month from August 5. EE, BT and Plusnet mobile customers will also be hit with higher mid-contract price rises. Those who are a Sim-only or Flex Pay customer will see their contract price rise by £2.50 a month from April, while bundled handset and airtime plan customers will face a £4 rise. A BT consumer spokesman said: 'We are very supportive of Ofcom's requirement to show upfront pounds and pence charges. EE was the first provider to introduce this pricing model, offering EE customers a predictable long-term view of their contract terms. Our pricing approach is designed to be clear for our customers. 'We continue to invest in our business, building on 11 years as the best network to better serve our customers with a reliable and quality connection as we roll out the fastest speed technology to 30 million homes by the end of the decade. We're focused on providing value and customer satisfaction, making new technologies available to our customers such as 5G standalone and WiFi 7.' Ernest Doku, telecoms spokesman at said: 'In another pounding for consumers' wallets, BT, EE and Plusnet will hike mid-contract price rises to £4 per month for broadband and EE £2.50 per month for some mobile customers. 'This adds an extra £1 to mid-contract price rises for new and recontracting customers signing up from 31 July 2025 for EE and BT and 5 August 2025 for Plusnet. 'BT's price updates have often set a precedent for other providers to follow suit. If this trend continues, the telecoms industry runs the risk of creating its own, accelerated rate of inflation.' Mr Doku added: 'Based on our research, where the average BT customer pays £31.50, EE customer £29.20 and Plusnet customer £25.80 for home broadband, this represents a staggering rise of between 12.6% and 15.5% – significantly higher than current inflation of 3.6%. 'From 31 July, EE Sim-only and Flex Pay airtime mobile customers signing up for new deals will see a £2.50 monthly increase applied in March 2025. For those taking out EE's cheapest £18 per month Sim-only plan, this is the equivalent of a notable 13.8% hike. 'This change only applies to customers taking out new contracts, so if you are currently a BT, Plusnet or EE customer and your plan is up for renewal before March 2026 you should shop around for other options. Many regional broadband providers such as YouFibre and Trooli and mobile providers including Lebara and Smarty don't raise prices mid-contract.' Which? director of policy and advocacy Rocio Concha said: 'It's shocking that BT is choosing to increase its mid-contract price rises above the rate of inflation for any new customers who sign up for broadband packages from BT, EE or Plusnet from 31st July. 'Any out-of-contract BT, EE and Plusnet customers who aren't happy with these hikes should vote with their feet and switch to a cheaper deal. 'We'd always recommend carefully weighing up the total costs of any new contract to ensure it offers value for money and you're aware of any possible increases.'
