Latest news with #Flynas
Time of India
10 hours ago
- Time of India
Flynas ordered to pay Rs 1.25 lakh compensation for lost baggage
NEW DELHI: The Mumbai consumer commission has directed Flynas, a Saudi-based budget airline, to pay over Rs 1.25 lakh in compensation to a passenger for losing her baggage. The commission termed the airline's conduct as 'mala fide negligence' and said it had 'purposely avoided all the logical actions to find the lost bag,' as stated in a recent ruling by the District Consumer Disputes Redressal Commission, Mumbai (Suburban). The passenger was traveling with her family to Turkey from Mumbai between December 23, 2023, and January 3, 2024. For their return journey, they flew from Istanbul with a connecting flight in Riyadh. At the Istanbul airport, she checked in five bags. According to her account, the airline personnel incorrectly tagged only four bags, whilst the fifth proceeded along the conveyor without proper tagging. Upon notifying the counter staff of this oversight, she received a physical tag accompanied by assurances regarding the delivery of all bags. However, upon arrival in Mumbai, only four bags were retrieved. The passenger attempted numerous communications through various channels, including in-person meetings, electronic correspondence, WhatsApp messages and formal complaints to trace the missing luggage, but received inadequate responses from the airline. Subsequently, she sought intervention from the commission regarding the substandard service and unfair practices demonstrated by the airline. The airline's representatives failed to attend the hearing, resulting in ex-parte proceedings. Upon reviewing the case details, the commission concluded that "there was a mala fide negligence by the Flynas Airlines supporting staff as well as officials who were in communication with the complainant". "The opposite party didn't give any conclusive reply to the complaint raised by the complainant and its actions were not satisfactory in the said incident," it added. The commission highlighted that the airline could have verified the incident through CCTV footage and presented additional factual evidence. "However, we do not find any genuine efforts taken by the opposite party to confirm the incidence to trace the lost bag," it said. The airline "purposely avoided all the logical actions to find the lost bag," the commission added. The Montreal Convention (1999), an international treaty, establishes specific regulations for compensation regarding baggage loss during international flights, governing airline accountability for passengers and their belongings. The aggrieved passenger complied with the prescribed complaint filing procedures, as confirmed by the commission. "However, we have not seen any record which indicates that the airlines has observed the conditions laid down in the Montreal Convention," it continued. The commission noted that whilst the airline had the opportunity to present its defence for the complaint, they chose not to do so. "The opposite party remained absent in the whole proceedings of the case even though they have full knowledge of filing of the present complaint by the complainant," the commission said. "Hence, we have no doubt in our mind about the negligent act of the opposite party/Flynas Airlines. The allegations of the complainant about loss of luggage by Flynas Airlines are genuine,"it added. The commission instructed Flynas Airlines to compensate the complainant with Rs 1.25 lakh for the lost baggage, including six per cent interest from January 15, 2025, until realisation. Additionally, the airline must pay Rs 10,000 as compensation for emotional distress. Stay informed with the latest business news, updates on bank holidays and public holidays . AI Masterclass for Students. Upskill Young Ones Today!– Join Now
Leaders
2 days ago
- Business
- Leaders
Flynas to Begin Direct Flights to Damascus on June 5
Flynas, the Saudi low-cost carrier, will launch its first direct flight between Riyadh and Damascus next week from June 5, according to Al-Arabiya. The resumption of flights comes amid a broader regional reopening of Syrian airspace. 'Officially…flynas announces the launch of its first direct flight between Riyadh and the Syrian capital, Damascus, starting June 5th next week,' the company said on X. The carrier previously operated direct flights from Riyadh and Jeddah to Damascus, Aleppo, and Latakia. However, the Syrian civil war caused the suspension of flights to Syria during Al-Assad's era. After the fall of Al-Assad's rule in December 2024, Syria has unfolded a new chapter to rebuild its future and expand diplomatic ties. In April, Syrian Airlines formally unveiled the resumption of direct flights between Syria and the United Arab Emirates, according to the Syrian Arab News Agency (SANA). A statement on the airline's official Facebook page noted that the initial phase will involve exceptional flights to Dubai and Sharjah. The airlines will operate four weekly flights between Damascus and Dubai on Saturdays, Mondays, Wednesdays and Thursdays. In addition, the statement revealed other plans to operate daily flights soon. As for Sharjah, flights will run on Sundays, Tuesdays and Fridays, with ongoing efforts to turn them into daily flights. On Tuesdays and Fridays, flights will run between Damascus and Abu Dhabi. Currently, Syrian Airlines is intensifying its efforts to expand its network as quickly as possible. Related Topics: Positive Signal: US Flag Raised over Ambassador's Residence in Damascus Official Visit: Palestinian President Arrives in Damascus Cyprus Grants Financial Support to Syrian Families to Resettle Short link : Post Views: 12
Time Business News
2 days ago
- Time Business News
Umrah Package by Air from Dubai
If you're planning to perform Umrah and looking for a fast, smooth, and luxurious experience, then an Umrah package by air from Dubai might be just what you need. With everything taken care of—from flights to hotels—you'll get to focus entirely on your spiritual journey. Let's start with the obvious. Flying gets you to Makkah in just a few hours compared to an 18–20 hour bus ride. If time is tight or you prefer less travel fatigue, air is a no-brainer. With airlines offering multiple flights daily and modern aircraft with in-flight entertainment, comfy seats, and meals, your journey begins in comfort. No long queues or hours on the road—just sit back and relax. Traveling with kids or elderly family members? Air packages cut down on stress, making the whole experience more manageable and pleasant for everyone. The package includes round-trip flights from Dubai to Jeddah or Madinah with reputable airlines. Dates are coordinated to match your itinerary perfectly. Worried about paperwork? Don't be. Visa processing is handled for you, ensuring you meet all Saudi requirements without the headache. Your stay will be arranged in a hotel close to Haram in Makkah and, if included, Madinah. Hotels range from 3 to 5 stars, depending on your package. Seamless transfers from the airport to your hotel and the holy sites are provided, so you never have to worry about getting lost or arranging transport on your own. Qualified religious guides help you perform every ritual properly. If it's your first time, this support is absolutely priceless. Fly out from Dubai International Airport and arrive in Jeddah or Madinah. Transfer to your hotel and rest. Complete your Umrah rites—Ihram, Tawaf, Sa'i, and shaving/cutting of hair—with the help of your guide. Enjoy additional prayers and sightseeing if available, then transfer back to the airport for your return flight to Dubai. Most air packages place you in hotels within walking distance to the Haram, so you can pray and visit easily throughout the day. Choose between 3, 4, or 5-star hotels based on your budget. Premium packages may offer buffet meals, housekeeping, and Wi-Fi. Direct flights usually take 2.5 to 3.5 hours. Airlines like Saudia, Flynas, Emirates, and Flydubai are commonly used. Expect around 23kg for checked baggage and 7kg for carry-ons—but always check with your airline before packing. Bring a neck pillow, stay hydrated, and download some Qur'an or lectures to make your journey spiritually enriching. Valid passport (6+ months validity) Emirates ID Passport-sized photos Vaccination certificate (including COVID-19, if required) It's best to book at least 3–4 weeks in advance, especially during peak Umrah seasons (Ramadan, school holidays). Keep a folder with all your documents—passport, visa, hotel details, etc. It'll save you a lot of stress at airports and checkpoints. Even if you have a guide, it helps to study the steps of Umrah before the journey. Watch videos or attend a seminar. While air travel offers speed and comfort, bus packages are budget-friendly and allow more group interaction. It all depends on your priorities: time vs. cost. Choosing an Umrah package by air from Dubai offers unmatched comfort, efficiency, and peace of mind. From takeoff to return, everything is arranged to help you focus on worship, reflection, and gratitude. Whether it's your first Umrah or a return visit, flying makes the journey smoother and more memorable. 1. How much does an Umrah package by air from Dubai cost? Prices usually start from AED 3,500 and can go up based on hotel class and airline choice. 2. Can I customize my travel dates? Yes, most agencies offer flexible dates depending on flight and hotel availability. 3. Is the package suitable for solo travelers? Absolutely. Many solo travelers opt for air packages due to safety, speed, and convenience. 4. What if my visa gets rejected? Most agencies offer a refund policy or alternative arrangements. Always check the terms before booking. 5. Are kids allowed in Umrah packages? Yes, kids can travel with family. Some packages even offer discounted rates for children. More information: Umrah package by bus TIME BUSINESS NEWS
Asharq Al-Awsat
3 days ago
- Business
- Asharq Al-Awsat
Saudi Arabia to Resume Direct Flights to Damascus Through National Airlines
Saudi Arabia is preparing to resume direct flights to Damascus through its national carriers Flynas and Flyadeal, signaling a renewed connection with the Syrian market. The move is expected to serve a growing demand from travelers flying for tourism, business, Hajj, and Umrah. Both airlines announced on Wednesday that they are finalizing preparations to launch these routes. Flyadeal CEO Steven Greenway confirmed that his airline had secured official approvals last week and plans to begin direct service to Damascus in July. Similarly, Flynas is preparing to operate flights to Syria in the coming weeks as part of its broader expansion strategy. This development is in line with Saudi Arabia's National Civil Aviation Strategy, which aims to link the Kingdom to 250 international destinations, handle 330 million passengers annually, and attract 150 million tourists by 2030. It also supports the 'Guests of God' program, designed to ease access to the holy cities of Makkah and Madinah. Flynas has been rapidly expanding its fleet, recently receiving its fourth Airbus A320neo of the year. The airline now operates 57 aircraft of this model within a fleet of 63 Airbus planes, including A320ceo and A330neo wide-body jets. In 2023, Flynas signed a major deal with Airbus to purchase 160 new aircraft, including 30 wide-body A330neos and 130 single-aisle aircraft from the A320 and A321 families. This brought the airline's total orders to 280 aircraft over seven years - one of the largest in the region - positioning it to meet the projected growth in Saudi aviation under Vision 2030. Aviation analyst Moataz Al-Meera described the resumption of flights to Syria as a strategic decision, not just an operational one. He noted that reconnecting with Damascus strengthens Saudi Arabia's role as a regional air hub and opens access to a market that once saw over a million travelers annually. Estimates suggest that up to 60% of that traffic could be recovered in the first year. Al-Meera also highlighted the tourism impact, pointing out that direct routes from Syria could boost visitor numbers to Saudi Arabia, especially with the Kingdom's growing offerings in tourism, Umrah, and entertainment. He added that this expansion supports the broader goals of Saudi Arabia's transport and logistics strategy, enhancing global connectivity, improving air travel efficiency, and increasing the sector's GDP contribution to 10%.
Arab News
4 days ago
- Business
- Arab News
Closing Bell: Saudi main index rises to close at 11,052
RIYADH: Saudi Arabia's Tadawul All Share Index advanced on Wednesday, closing higher by 127.58 points, or 1.17 percent, to reach 11,052.76, reflecting broad market optimism. Trading activity remained robust, with a total turnover of SR4.57 billion ($1.21 billion). Of the listed stocks, 202 posted gains while 44 declined. The Kingdom's parallel market, Nomu, also recorded gains, rising 340.91 points, or 1.28 percent, to close at 26,932.95. The market saw 48 advancing stocks against 34 decliners. Meanwhile, the MSCI Tadawul 30 Index climbed 15.12 points, or 1.08 percent, ending the session at 1,413.70. Fawaz Abdulaziz Alhokair Co. emerged as the session's top performer, with its share price jumping 5.77 percent to SR16.50. Ataa Educational Co. and Kingdom Holding Co. followed closely, gaining 5.46 percent and 5.22 percent to close at SR61.80 and SR8.66, respectively. On the downside, United Carton Industries Co. registered the steepest decline, falling 4.87 percent to SR46.85. Banan Real Estate Co. dropped 2.4 percent to SR4.48, while Nama Chemicals Co. slipped 1.78 percent to SR27.55. On the announcements front, Saudi AZM for Communication and Information Technology Co. disclosed it has submitted a request to transfer its listing to the main market. Additionally, the initial public offering for Flynas Co. began on May 28 and will conclude on June 1. The offering is priced at SR80 per share, with a retail tranche comprising 10.25 million shares. According to a statement, BSF Capital is the lead manager. Alkathiri Holding Co. announced that its subsidiary has signed a 50-year lease agreement valued at SR143 million with the Asir Region Municipality to develop a commercial and hospitality project in the city of Abha. According to a statement published on the Saudi stock exchange, the project will feature a four-star hotel with a capacity of 180 keys, alongside retail and entertainment facilities. The development aims to boost tourism and enhance commercial services in the Asir region. The lease will officially begin upon the land handover by the Investment Committee of the Asir Region Municipality. Shares of Alkathiri Holding closed Wednesday's trading session at SR2.06, marking a 1.96 percent gain. In a separate disclosure, Mufeed Co. announced that its board of directors has recommended to the ordinary general assembly the transfer of its statutory reserve balance — totaling SR3.49 million, as reported in the financial statements for the year ended Dec. 31, 2024 —to retained earnings.
