Latest news with #ForresterConsulting
Web Release
2 days ago
- Business
- Web Release
ManageEngine Endpoint Central Delivered 442% ROI According to Total Economic Impact Study
ManageEngine, a division of Zoho Corporation and a leading provider of enterprise IT management solutions, today announced the findings of a commissioned Total Economic Impact™ (TEI) study, conducted by Forrester Consulting, of Endpoint Central, its unified endpoint management and security (UEMS) platform. The study revealed that a composite organization, which is a representative of interviewed customers, realized a 442% return on investment (ROI) over three years and achieved a full payback within six months. Aimed at capturing real-world outcomes experienced by enterprises using ManageEngine's UEMS platform, the study also found that interviewed customers gained $4.5 million in total benefits over three years, with a net present value (NPV) of $3.7 million. The exercise was carried out independently by Forrester through in-depth interviews with four customers and financial modeling of a composite organization. 'We've always aimed to deliver meaningful outcomes through Endpoint Central, and it's rewarding to see those results consistently reflected in our customers' experiences—and now quantified in this TEI study,' said Mathivanan Venkatachalam, vice president of ManageEngine. 'Many of our customers have significantly reduced operational overhead and administrative burden by replacing multiple tools with Endpoint Central. That's exactly the kind of outcome Endpoint Central was built to deliver.' Key Findings From the Study While ROI is a key outcome, Endpoint Central's broader business impact is evident in the following significant gains realized across productivity, cost, and performance: · Reduced manual patching effort by up to 95% through automated patch management, resulting in $913,000 in productivity gains over three years. · Legacy tool consolidation through Endpoint Central led to over $1 million in savings over a three-year period. · Secure self-service and remote troubleshooting across IT functions were implemented, reducing help desk effort and improving end-user efficiency. · Improved real-time visibility and control over hardware and software assets and efficient reclamation of unused licenses. · Elimination of manual report generation through automated endpoint analytics and reporting workflows. As per the study, Endpoint Central also enhanced the IT team's ability to support users across geographies and work models through its unified interface and management capabilities. Customers experienced greater endpoint stability and improved end-user experience due to reduced downtime and fewer disruptions. Beyond operational efficiency, customers also shared real-world gains in compliance, security posture, and insurance savings. 'Our compliance rate of devices went from 70% to more than 95% after using Endpoint Central. Devices are much more stable and easier to manage. We were even able to save cyber insurance costs due to this increased security posture,' said an IT director in the software services industry in the study. For the complete findings, download the 2025 Forrester Total Economic Impact™ study of ManageEngine Endpoint Central here.
Techday NZ
2 days ago
- Business
- Techday NZ
How to present HR software to your finance team
The finance questions you need to prepare for If you're preparing to pitch an investment in HR software to your organisation, you'll need to be ready for some pointed questions from the finance team. We asked Katherine Landon, Senior Vice President of Finance at ELMO Software, what every HR leader should know before heading into a conversation with finance, and how to approach it with confidence. "What's the ROI and how was it calculated"? Finance leaders will often lead with this question when assessing the viability of a proposed investment The expected Return on Investment (ROI) must be clear, demonstrable and credible. To assist, ELMO Software commissioned an independent Total Economic Impact (TEI) study, conducted by Forrester Consulting to provide real numbers. A representative organisation made up of 500 employees and seven full-time HR staff found a 129% return on investment. "When we ask for ROI, we're not just looking for a statistic," says Katherine Landon. "We're assessing whether the return is realistic, how rigorously it's been calculated, and whether the assumptions hold up under scrutiny with a clear assessment of the underlying costs and benefits to the business A well defined ROI will clearly articulate how effectively an investment generates profit in order for a business to make informed decisions in allocating capital. Start by developing a business-specific ROI using a credible tool, such as the Forrester TEI calculator. "Is this a cost centre or a value generator"? This is common finance framing. You'll need to differentiate between strategic spending and spending that's discretionary. To navigate this, your job will be to show how the investment creates value beyond its immediate function. Katherine gives us some insight here. "Good financial stewardship means we challenge every spend: does it just increase our cost base, or does it provide true value to the business either at the top of the funnel or to strengthen the core foundation of a business to scale?" Katherine notes. "A genuine value generator creates capacity, resilience, and often, competitive advantage. That's what your business case needs to communicate." Emphasis the value of the investment in HRIS as a means to: Reduce operating costs without reducing output Scale functions without a linear increase in headcount Strengthen compliance and governance while minimising manual effort Deliver clearer workforce data for better strategic decisions "What's the Total Cost of Ownership (TCO)"? Although there'll always be a degree of variability when it comes to TCO, you need to be as thorough as you can. Mature financial cases do not downplay costs, they demonstrate rigour and transparency. Part of this rigour will be to engage with your vendor to assist in establishing TOC. "What risks does this mitigate"? Strategic investments like HRIS should reduce the risk for the whole organisation, not just improve your HR workflows. Some of the biggest risks lie in processes such as, emailing sensitive information, paper records, data duplication, and points of human error. Finance, legal & risk teams will be acutely aware that manual inputs are the biggest point of risk. The more touchpoints you have, the more you expose yourself to human error or data breach. Automation is key to risk mitigation and this is where the value of software emerges. Focus on aspects that address organisational risk such as: Data protection through ISO certification Local data hosting in Australia Role based access, segregation of duties and audit control-based environment Reduced compliance and audit exposure through mandatory training and accurate record keeping Automated workflows with a single input touchpoint that minimise manual error "How does it support strategic business outcomes, not just HR tasks"? This is where you must shift the narrative from HR efficiency to outcomes and value. Finance leads will look to understand the relationship between HRIS and tangible enterprise-wide results. "Efficiency in isolation is a limited story," Katherine points out. "You need to translate operational gains into strategic outcomes, whether that's scalability, improved retention economics, or faster time-to-productivity. It's about showing how this elevates and supports business growth, not just HR's performance." Frame your proposal to show how HR gains translate into: Reallocation of time to higher-value activities Data-driven insights for more agile workforce decisions Faster onboarding and productivity ramp-up Stronger compliance with fewer manual interventions Increased recruitment efficiency with reduced time-to-hire "Does it integrate with existing payroll and finance systems"? Finance teams value interconnected systems as they can reduce error, improve analysis, and streamline reporting. Make sure you have the right information about compatibility and integrations. "System silos are a hidden cost centre," Katherine says. "Every manual handoff is an opportunity for error or rework". When you can show seamless integration across systems like HR, ERP and payroll, you're demonstrating that you understand the operational efficiencies that finance expects. Be ready to discuss: Real time payroll synchronisation Elimination of duplicate data entry Data consistency across platforms Broader integrations beyond payroll "Is this a 'nice to have' or a 'need to have'"? This is a familiar question raised that requires a clear, confident response. "When we challenge whether something is discretionary, what we're really asking is: does it strengthen our ability to operate, grow, and scale our business?" Katherine clarifies. "A true 'need to have' is an enabler of strategy, agility, and business resilience." Position your proposal as a critical enabler that: Provides a clear payback window and measurable ROI Consolidates and secures sensitive data Supports growth without proportional headcount increases Strengthens governance and risk management Improves decision-making quality at the leadership level "What's the NPV and PV"? Longer-term investments need to demonstrate value over time, not just in the first year. This is where Net Present Value (NPV) and Present Value (PV) become particularly useful when modelling investments with multi-year outcomes. "Net Present Value and Present Value reflect your ability to think like a stakeholder or financial decision maker," Katherine explains. "It's not just about return, it's about when that return materialises and whether it appropriately includes the time value of money. That perspective separates tactical spending from strategic investment." Arriving at these figures can be challenging. One way is to use the Forrester TEI calculator to predict NPV and PV, which will illustrate long-term value, backed by realistic cash flow projections. What's the best way to present a business case to finance? A strong business case balances optimism with realism. Finance teams will question whether you can demonstrate that you've stress-tested your assumptions, captured the full cost, and anchored the benefits to tangible outcomes. This ensures that you're not just spending wisely, but investing for the organisation's future. Check your proposal: Have you calculated a credible, tailored ROI? Is your data accurate and current? Have you accounted for full TCO? Can you clearly connect benefits to organisational goals? Does it address integration, security and risk mitigation? When you can answer these questions with confidence, you're ready to present a credible financial case. Finance terms cheat sheet Some bonus help in speaking the right language: ROI = (Benefits less cost ÷ Total Cost) NPV = Today's (discounted) future net cash flows given an interest rate (the discount rate). A positive project NPV normally indicates that the investment should be made unless other projects have higher NPVs PV = Today's (discounted) cost and benefit estimates given at an interest rate (the discount rate). The PV of costs and benefits feed into the total NPV of cash flows Payback Period = Time taken to break even Ready to make a strong business case? Use the Forrester TEI calculator to generate your custom ROI and demonstrate the value ELMO will bring to your organisation.
Syyaha
2 days ago
- Business
- Syyaha
ManageEngine Endpoint Central Delivered 442% ROI According to Total Economic Impact Study
RIYADH, Saudi Arabia – 6 August, 2025 — ManageEngine, a division of Zoho Corporation and a leading provider of enterprise IT management solutions, today announced the findings of a commissioned Total Economic Impact™ (TEI) study, conducted by Forrester Consulting, of Endpoint Central, its unified endpoint management and security (UEMS) platform. The study revealed that a composite organization, which is a representative of interviewed customers, realized a 442% return on investment (ROI) over three years and achieved a full payback within six at capturing real-world outcomes experienced by enterprises using ManageEngine's UEMS platform, the study also found that interviewed customers gained $4.5 million in total benefits over three years, with a net present value (NPV) of $3.7 million. The exercise was carried out independently by Forrester through in-depth interviews with four customers and financial modeling of a composite organization.'We've always aimed to deliver meaningful outcomes through Endpoint Central, and it's rewarding to see those results consistently reflected in our customers' experiences—and now quantified in this TEI study,' said Mathivanan Venkatachalam, vice president of ManageEngine. 'Many of our customers have significantly reduced operational overhead and administrative burden by replacing multiple tools with Endpoint Central. That's exactly the kind of outcome Endpoint Central was built to deliver.'Key Findings from the StudyWhile ROI is a key outcome, Endpoint Central's broader business impact is evident in the following significant gains realized across productivity, cost, and performance: Endpoint Central helps streamline IT operations, enhancing endpoint security, reducing costs, and boosting productivity for a decentralized workforce Offers improved device compliance and reduced cyber insurance costs by strengthening endpoint security posture View the complete TEI study at: Reduced manual patching effort by up to 95% through automated patch management, resulting in $913,000 in productivity gains over three years. Legacy tool consolidation through Endpoint Central led to over $1 million in savings over a three-year period. Secure self-service and remote troubleshooting across IT functions were implemented, reducing help desk effort and improving end-user efficiency. Improved real-time visibility and control over hardware and software assets and efficient reclamation of unused licenses. Elimination of manual report generation through automated endpoint analytics and reporting per the study, Endpoint Central also enhanced the IT team's ability to support users across geographies and work models through its unified interface and management capabilities. Customers experienced greater endpoint stability and improved end-user experience due to reduced downtime and fewer operational efficiency, customers also shared real-world gains in compliance, security posture, and insurance savings. 'Our compliance rate of devices went from 70% to more than 95% after using Endpoint Central. Devices are much more stable and easier to manage. We were even able to save cyber insurance costs due to this increased security posture,' said an IT director in the software services industry in the study. For the complete findings, download the 2025 Forrester Total Economic Impact™ study of ManageEngine Endpoint Central here.
Al Bawaba
3 days ago
- Business
- Al Bawaba
ManageEngine Endpoint Central Delivered 442% ROI According to Total Economic Impact Study
ManageEngine, a division of Zoho Corporation and a leading provider of enterprise IT management solutions, today announced the findings of a commissioned Total Economic Impact™ (TEI) study, conducted by Forrester Consulting, of Endpoint Central, its unified endpoint management and security (UEMS) platform. The study revealed that a composite organization, which is a representative of interviewed customers, realized a 442% return on investment (ROI) over three years and achieved a full payback within six at capturing real-world outcomes experienced by enterprises using ManageEngine's UEMS platform, the study also found that interviewed customers gained $4.5 million in total benefits over three years, with a net present value (NPV) of $3.7 million. The exercise was carried out independently by Forrester through in-depth interviews with four customers and financial modeling of a composite organization. 'We've always aimed to deliver meaningful outcomes through Endpoint Central, and it's rewarding to see those results consistently reflected in our customers' experiences—and now quantified in this TEI study,' said Mathivanan Venkatachalam, vice president of ManageEngine. 'Many of our customers have significantly reduced operational overhead and administrative burden by replacing multiple tools with Endpoint Central. That's exactly the kind of outcome Endpoint Central was built to deliver.'Key Findings From the StudyWhile ROI is a key outcome, Endpoint Central's broader business impact is evident in the following significant gains realized across productivity, cost, and performance: • Reduced manual patching effort by up to 95% through automated patch management, resulting in $913,000 in productivity gains over three years.• Legacy tool consolidation through Endpoint Central led to over $1 million in savings over a three-year period.• Secure self-service and remote troubleshooting across IT functions were implemented, reducing help desk effort and improving end-user efficiency.• Improved real-time visibility and control over hardware and software assets and efficient reclamation of unused licenses.• Elimination of manual report generation through automated endpoint analytics and reporting per the study, Endpoint Central also enhanced the IT team's ability to support users across geographies and work models through its unified interface and management capabilities. Customers experienced greater endpoint stability and improved end-user experience due to reduced downtime and fewer disruptions. Beyond operational efficiency, customers also shared real-world gains in compliance, security posture, and insurance savings. 'Our compliance rate of devices went from 70% to more than 95% after using Endpoint Central. Devices are much more stable and easier to manage. We were even able to save cyber insurance costs due to this increased security posture,' said an IT director in the software services industry in the study.
Yahoo
14-07-2025
- Business
- Yahoo
New independent analysis reveals significant business benefits of implementing DeepSights by Market Logic
BERLIN, July 14, 2025 /PRNewswire/ -- A newly published Total Economic Impact™ (TEI) study by Forrester Consulting shows a 411% return on investment (ROI) over three years for Market Logic Software's leading market intelligence and insights platform, DeepSights. The study, based on in-depth interviews with DeepSights customers across multiple industries, provides comprehensive assessment of the real-world impact of deploying the platform within enterprises. The Forrester Consulting analysis, commissioned by Market Logic, details a wide range of specific impacts to business performance and the transformation of insights' strategic role within enterprises. Across a three-year period, the benefits identified include: 411% ROI 97% reduction in the time taken to answer insights requests 3% revenue growth attributed directly to the use of DeepSights 27% reduction in market research costs >50% faster time to insights efficiency 50% cost avoidance for legacy IT solutions supporting insights "The true business impact of applying AI and market intelligence, effectively and consistently into business operations is all too often not measured", said Dirk Wolf, CEO of Market Logic. "The Forrester TEI study provides an invaluable framework for tracking the positive benefits and material impact to business performance that our use-case specific Gen AI solution DeepSights has delivered. From significant operational efficiency gains all the way to business growth we are proud to see our customers share details of tangible business outcomes." Specific calculations quoted in the study are derived by applying Forrester's TEI methodology to a composite organisation that is representative of the customers who participated in the analysis. To download a full copy of the TEI study visit this page. About Market Logic Software:Market Logic is the leading SaaS provider of market intelligence and insights solutions. Our market intelligence and insights platform, powered by our special purpose AI for Insights technology DeepSights, allows insights teams and business decisions makers to transform trusted insights into impact at scale and speed. We've helped hundreds of consumer-focused brands across the globe to transform into insights-driven businesses. Market leaders such as Unilever, Vodafone, Bayer, and Tesco are driving innovation and making smarter market moves with the support of Market Logic. Find out more at Image - - View original content to download multimedia: SOURCE Market Logic Software Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
