Latest news with #GCC-as-a-service
Hans India
4 days ago
- Business
- Hans India
ZS unveils 50K-sft GCC in Hyderabad
Hyderabad: ZS, a global management consulting and technology firm, has expanded its India footprint with the inauguration of a new 50,000-sft office here on Monday. The facility, located at Raheja IT Park in HITEC City, will accommodate 550-600 professionals and bolster the company's capacity to serve Global Capability Centers (GCCs) in the healthcare and life sciences sectors. 'GCCs are evolving from execution hubs to innovation and tech centers, and ZS is well positioned to support this industrywide transformation,' said Mohit Sood, Regional Managing Principal at ZS. 'The new office reflects our commitment to delivering innovation-driven, long-term impact, tapping into local talent, and contributing to the GCC ecosystem.' Founded in 1983, Evanston (USA) headquartered ZS employs over 13,000 people across more than 35 offices worldwide. In India, it has 10,000 employees across six offices in Pune, Hyderabad, Bengaluru, Chennai, Gurugram, and Noida. The expansion is part of ZS's strategy to enhance innovation, technology integration, and end-to-end service offerings for GCCs. The new hub will provide a variety of engagement models, including packaged solutions for GCCs, embedded functional expertise, and fully managed GCC-as-a-service options.
The Hindu
5 days ago
- Business
- The Hindu
ZS opens 50,000 sq ft office in Hyderabad
Global management consulting and technology firm ZS on Monday announced the opening of a 50,000 sq ft office in Hyderabad to house 550-600 people. It is part of the strategy and commitment to deliver greater capacity and end-to-end global capability centre (GCC) offerings to clients. The centre will continue to offer a range of flexible engagement models, including packaged offerings built for GCCs, embedded functional expertise and fully managed GCC-as-a-service models, the firm said in a release. Setting the backdrop as Hyderabad cementing its position as one of the fastest-growing GCC hubs in the country, especially in healthcare and life sciences space on the back on a thriving talent base and technology ecosystem, it said. 'GCCs are evolving from execution hubs to innovation and tech centres and ZS is well positioned to support this industry-wide transformation. We partner with GCCs to establish a strong foundation, scaled operations, and future-proofed capabilities for long-term, enterprise-wide impact,' regional managing principal Mohit Sood said.
Time of India
18-05-2025
- Business
- Time of India
Flexible office space operators emerge as top choice for new GCCs in India
New global capability centres (GCCs) setting up operations in India are increasingly preferring flexible workspace operators-which offer short lease tenure with options to reduce or increase the space as per evolving needs of their clients-amid global uncertainties. Major flexible space operators such as Awfis, CorporateEdge and Smartworks report a significant uptick in demand from GCCs, prompting some to open separate verticals to cater to these multinational clients, according to various stakeholders. "A growing trend in the GCC space is the shift towards flexi-working and managed office spaces , particularly among first-time entrants and smaller players in emerging sectors like fintech, emerging tech, and deeptech," said Manoj Marwah, financial services GCC consulting leader at EY India. He said the preference for flexible office operators-initially accelerated by the pandemic-has now become a structural shift, as flexible workspaces enable speed and agility during the early phase of GCCs, allowing them to 'go-live' much faster. At CorporateEdge, GCCs comprise 35% of the portfolio, with the share expected to rise to 50% soon, driven by ongoing talks with companies planning to establish GCCs in India . At Awfis, GCCs make up 25% of the client base and account for 15% of new leasing. Live Events Zinnov, a management consultancy that offers GCC-as-a-service, has set up operations in Hyderabad.
Time of India
29-04-2025
- Business
- Time of India
Developers pivot to offer GCCs more than just offices
BENGALURU : Increasing demand from global capability centres (GCCs) is driving commercial real estate developers to go beyond the traditional model of leasing office space to offering "GCC-as-a-service" solutions. Under this, developers such as the Embassy and Bhartiya groups are offering bundled solutions that combine real estate with technology infrastructure, assistance for regulatory compliance and talent acquisition, and operational support. Setting up a GCC in India involves creation of an ecosystem comprising physical infrastructure, people and business operations, said Arjun Aggarwal, managing director at Bhartiya Urban . "In addition to technical talent, they (GCC-as-a-service) provide non-tech services such as supply and vendor management. This flexible, cost-effective model enables companies to scale efficiently while focusing on core business outcomes," he said. Real estate is billed either as an operating expense (opex) or capital expenditure (capex), depending on client needs, while allied services are charged monthly on a per-employee basis. Aravind Maiya, co-founder and chief executive of Embark, said the Embassy Group platform has experienced GCC practitioners to provide end-to-end services to clients. "By owning infrastructure, having deep in-house consultant expertise, and offering a modular, pay-as-you-use service with a transparent cost-plus pricing model, we deliver scale-agnostic, execution-led support...," he said. These are still early days for this model of business, according to industry executives, who said companies from the US, UK, Canada and Austria, primarily operating in the textile, retail, technology, logistics, aviation and pharmaceutical sectors have shown interest in GCC as a service . Aggarwal and Maiya did not name any clients, citing confidentiality clauses. The expansion of GCCs in India was once largely driven by the Big Four professional services firm of EY, Deloitte, KPMG and PwC, along with global consulting giants such as Bain & Company and Boston Consulting Group. These firms played a key role not only in advising multinationals on their India entry strategies but also in designing operational frameworks, managing compliance and building sustainable growth models. Before that, the task of setting up offshore centres was primarily handled by large IT service providers. Industry experts say these platforms can help cut costs by up to 30% compared with the traditional offshore development centre models run by large outsourcing firms, making them an attractive option, especially for GCCs setting up operations with 40-300 employees. India's GCC ecosystem has expanded beyond Fortune 500 companies to include mid-size and emerging enterprises, say experts. "This surge is opening new avenues for real estate developers to create specialised infrastructure like flexible campuses and innovation hubs tailored to GCC needs," said Ram Chandnani, managing director, advisory and transaction services, at commercial real estate services firm CBRE India. Over the past year, several mid-size GCCs employing 1,000-2,000 people have entered India, joining larger corporations that already have workforces of 10,000-15,000, across functions such as customer support, analytics and R&D. New entrants include Flutter Entertainment, Hy-Vee, ChampionX and Okta. "While GCCs are typically associated with large campuses, nearly 30% of leasing in the past 3-4 years was through smaller, sub-100,000-sq-ft deals," said Sankey Prasad, CMD, Middle East & India at Colliers, which mentioned a 40% rise in average leasing deal sizes for GCCs, reflecting a shift towards large, scalable operations.
Time of India
29-04-2025
- Business
- Time of India
Realty developers bet on GCC-as-a-service model as office leasing soars
Increasing demand from global capability centres (GCCs) is driving commercial real estate developers to go beyond the traditional model of leasing office space to offering 'GCC-as-a-service' solutions. #Pahalgam Terrorist Attack India stares at a 'water bomb' threat as it freezes Indus Treaty India readies short, mid & long-term Indus River plans Shehbaz Sharif calls India's stand "worn-out narrative" Under GCC-as-a-service, developers such as the Embassy and Bhartiya groups are offering bundled solutions that combine real estate with technology infrastructure, assistance for regulatory compliance and talent acquisition, and operational support. Setting up a GCC in India involves creation of an ecosystem comprising physical infrastructure, people and business operations, said Arjun Aggarwal, managing director at Bhartiya Urban . 'In addition to technical talent, they (GCC-as-a-service) provide non-tech services such as supply and vendor management. This flexible, cost-effective model enables companies to scale efficiently while focusing on core business outcomes,' he said. Real estate is billed either as an operating expense (opex) or capital expenditure (capex), depending on client needs, while allied services are charged monthly on a per-employee basis. Aravind Maiya, cofounder and chief executive of Embark, said the Embassy Group platform has experienced GCC practitioners to provide end-to-end services to clients. 'By owning infrastructure, having deep in-house consultant expertise, and offering a modular, pay-as-you-use service with a transparent cost-plus pricing model, we deliver scale-agnostic, execution-led support…,' he said. These are still early days for this model of business, according to industry executives, who said companies from the US, UK, Canada and Austria, primarily operating in the textile, retail, technology, logistics, aviation and pharmaceutical sectors have shown interest in GCC as a service . Aggarwal and Maiya did not name any clients, citing confidentiality clauses. The expansion of GCCs in India was once largely driven by the Big Four professional services firms of EY, Deloitte, KPMG and PwC, along with global consulting giants such as Bain & Company and Boston Consulting Group. These firms played a key role not only in advising multinationals on their India entry strategies but also in designing operational frameworks, managing compliance and building sustainable growth models. Before that, the task of setting up offshore centres was primarily handled by large IT service providers. Industry experts say these platforms can help cut costs by up to 30% compared with the traditional offshore development centre models run by large outsourcing firms, making them an attractive option, especially for GCCs setting up operations with 40-300 employees. India's GCC ecosystem has expanded beyond Fortune 500 companies to include mid-size and emerging enterprises, say experts. 'This surge is opening new avenues for real estate developers to create specialised infrastructure like flexible campuses and innovation hubs tailored to GCC needs,' said Ram Chandnani, managing director, advisory and transaction services, at commercial real estate services firm CBRE India. Over the past year, several mid-size GCCs employing 1,000-2,000 people have entered India, joining larger corporations that already have workforces of 10,000-15,000, across functions such as customer support, analytics and R&D. New entrants include Flutter Entertainment, Hy-Vee, ChampionX and Okta. 'While GCCs are typically associated with large campuses, nearly 30% of leasing in the past 3–4 years was through smaller, sub-100,000-sq-ft deals,' said Sankey Prasad, chairman & managing director, Middle East & India at Colliers, which mentioned a 40% rise in average leasing deal sizes for GCCs, reflecting a shift towards large, scalable operations. GCCs have evolved beyond traditional BPO and KPO models, now serving as advanced hubs for innovation and research. Cities like Bengaluru and Hyderabad have led this growth. These two southern cities together had a 60% share in all GCC leasing in India since 2021. According to CBRE's India Office Report for the first quarter of this year, GCCs accounted for 45% in total office leasing at 8.0 million sq ft — a 66% jump year-on-year. In 2025, CBRE anticipates that GCCs will account for 35–40% of total office space absorption in top cities. North American firms continue to be the mainstay of GCCs in India.
