Latest news with #Gartner®


Channel Post MEA
6 days ago
- Business
- Channel Post MEA
NTT DATA And Google Cloud To Accelerate Agentic AI Adoption And Cloud Modernization
NTT DATA has announced a global partnership with Google Cloud to accelerate AI-powered cloud innovations and unlock new possibilities with AI for enterprise organizations across industries. This collaboration combines NTT DATA's deep industry expertise in AI, cloud-native modernization and data engineering with Google Cloud's advanced analytics, AI and cloud technologies to deliver tailored, scalable enterprise solutions. With a focus on co-innovation, the partnership will drive industry-specific cloud and AI solutions, leveraging NTT DATA's proven frameworks and best practices along with Google Cloud's capabilities to deliver customized solutions backed by deep implementation expertise. Significant joint go-to-market investments will support seamless adoption across key markets. According to Gartner®, worldwide end-user spending on public cloud services is forecast to reach $723 billion in 2025, up from $595.7 billion in 2024.1 The use of AI deployments in IT and business operations is accelerating the reliance on modern cloud infrastructure, highlighting the critical importance of this strategic global partnership. 'This collaboration with Google Cloud represents a significant milestone in our mission to drive innovation and digital transformation across industries,' said Marv Mouchawar, Head of Global Innovation, NTT DATA. 'By combining NTT DATA's deep expertise in AI, cloud-native modernization and enterprise solutions with Google Cloud's advanced technologies, we are helping businesses accelerate their AI-powered cloud adoption globally and unlock new opportunities for growth.' 'Our partnership with NTT DATA will help enterprises use agentic AI to enhance business processes and solve complex industry challenges,' said Kevin Ichhpurani, President, Global Partner Ecosystem at Google Cloud. 'By combining Google Cloud's AI with NTT DATA's implementation expertise, we will enable customers to deploy intelligent agents that modernize operations and deliver significant value for their organizations.' Driving AI innovation across industries NTT DATA will leverage Google Cloud technology to develop several industry-specific AI and cloud solutions, accelerating enterprise transformation across sectors including banking, insurance, manufacturing, retail, healthcare, life sciences and the public sector. For example, in financial services, this collaboration will support regulatory compliance and reporting through NTT DATA solutions like Regla , which leverage Google Cloud's scalable AI infrastructure. In hospitality, NTT DATA's Virtual Travel Concierge enhances customer experience and drives sales with 24×7 multilingual support, real-time itinerary planning and intelligent travel recommendations. It uses the capabilities of Google's Gemini models to drive personalization across more than 3 million monthly conversations. Key focus areas include: NTT DATA will support these innovations through a full-stack suite of services including advisory, building, implementation and ongoing hosting and managed services. By combining NTT DATA's proven blueprints and delivery expertise with Google Cloud's technology, the partnership will accelerate the development of repeatable, scalable solutions for enterprise transformation. At the heart of this innovation strategy is Takumi, NTT DATA's GenAI framework that guides clients from ideation to enterprise-wide deployment. Takumi integrates seamlessly with Google Cloud's AI stack, enabling rapid prototyping and operationalization of GenAI use cases. This initiative expands NTT DATA's Smart AI Agent Ecosystem , which unites strategic technology partnerships, specialized assets and an AI-ready talent engine to help clients deploy and manage responsible, business-driven AI at scale. Accelerating global delivery with a dedicated Google Cloud Business Group To achieve excellence, NTT DATA has established a dedicated global Google Cloud Business Group comprising thousands of engineers, architects and advisory consultants. This global team at NTT DATA will work in close collaboration with Google Cloud teams to help clients adopt and scale AI-powered cloud technologies. NTT DATA is also investing in advanced training and certification programs ensuring teams across sales, pre-sales and delivery are equipped to sell, secure, migrate and implement AI-powered cloud solutions. The company aims to certify 5,000 engineers in Google Cloud technology, further reinforcing its role as a leader in cloud transformation on a global scale. Additionally, both companies are co-investing in global sales and go-to-market campaigns to accelerate client adoption across priority industries. By aligning technical, sales and marketing expertise, the companies aim to scale transformative solutions efficiently across global markets. Building on strategic momentum This global partnership builds on NTT DATA and Google Cloud's 2024 co-innovation agreement in APAC . In addition it further strengthens NTT DATA's acquisition of Niveus Solutions , a leading Google Cloud specialist recognized with three 2025 Google Cloud Awards – 'Google Cloud Country Partner of the Year – India', 'Google Cloud Databases Partner of the Year – APAC' and 'Google Cloud Country Partner of the Year – Chile,' further validating NTT DATA's commitment to cloud excellence and innovation. 'We're excited to see the strengthened partnership between NTT DATA and Google Cloud, which continues to deliver measurable impact. Their combined expertise has been instrumental in migrating more than 380 workloads to Google Cloud to align with our cloud-first strategy,' said José Luis González Santana, Head of IT Infrastructure, Carrefour. 'By running SAP HANA on Google Cloud, we have consolidated 100 legacy applications to create a powerful, modernized e-commerce platform across 200 hypermarkets. This transformation has given us the agility we need during peak times like Black Friday and enabled us to launch new services faster than ever. Together, NTT DATA and Google Cloud are helping us deliver more connected, seamless experiences for our customers,'


Channel Post MEA
6 days ago
- Business
- Channel Post MEA
Fortinet Enhances FortiRecon To Align with CTEM Framework
Fortinet has announced significant enhancements to the FortiRecon platform, evolving it into one of the industry's most comprehensive solutions aligned to the continuous threat exposure management (CTEM) framework. The latest release introduces expanded internal attack surface monitoring, adversary-centric dark web intelligence, and security orchestration, all in a single, unified platform. These enhancements help organizations proactively identify and prioritize real-world exposures, validate risks like an attacker would, and accelerate response, ultimately reducing the likelihood and impact of breaches. 'CISOs and security teams are overwhelmed by growing attack surfaces and an endless stream of unprioritized alerts. With the latest enhancements to FortiRecon, we're giving organizations an attacker's eye view of their internal and external exposures, backed by AI-powered threat intelligence from FortiGuard Labs, real-world validation, and automated response. This allows organizations to cut through the noise, focus on what matters most, and measurably reduce risks and vulnerabilities before attackers can exploit them, ' said Nirav Shah, Senior Vice President of Products and Solutions at Fortinet The announcement comes amid growing demand for exposure-driven security strategies as organizations struggle to manage expanding attack surfaces, alert fatigue, and fragmented security operations. According to Gartner®, 'By 2026, organizations prioritizing their security investments based on a continuous exposure management program will be three times less likely to suffer from a breach.'¹ A Unified Platform for Continuous Threat Exposure Management FortiRecon, in combination with its strong integration to the Fortinet AI-Driven Security Operations Center (SOC) platform, now delivers capabilities across the five pillars of the Gartner CTEM framework—scoping, discovery, prioritization, validation, and mobilization—enabling organizations to operationalize these pillars within a single, tightly integrated platform and drive coordinated remediation efforts across security and IT teams. The latest enhancements include: Attack surface management: Continuously monitors and delivers an adversary's view of the organization's internal and external digital attack surface. The latest release adds National Vulnerability Database (NVD) severity ratings, in addition to FortiRecon Active Exploitation severity ratings for faster and smarter patching. Continuously monitors and delivers an adversary's view of the organization's internal and external digital attack surface. The latest release adds National Vulnerability Database (NVD) severity ratings, in addition to FortiRecon Active Exploitation severity ratings for faster and smarter patching. Adversary-centric intelligence: Provides actionable threat insights from dark web activity, ransomware intelligence, leaked credentials, vulnerabilities being exploited in the wild, and at-risk vendors. Enhancements include bulk indicators of compromise (IOC) downloads and stealer infection details, accelerating SOC workflows, and improving breach detection. Provides actionable threat insights from dark web activity, ransomware intelligence, leaked credentials, vulnerabilities being exploited in the wild, and at-risk vendors. Enhancements include bulk indicators of compromise (IOC) downloads and stealer infection details, accelerating SOC workflows, and improving breach detection. Brand protection: Monitors for domain impersonation, rogue mobile apps, phishing campaigns, and executive targeting. FortiRecon Brand Protection uses proprietary algorithms to monitor, detect, and take down fake phishing domains, brand and executive impersonations, rogue mobile applications on multiple app stores, data leaks in code repos, open bucket exposures, and phishing campaigns, and helps protect executive online presence. Monitors for domain impersonation, rogue mobile apps, phishing campaigns, and executive targeting. FortiRecon Brand Protection uses proprietary algorithms to monitor, detect, and take down fake phishing domains, brand and executive impersonations, rogue mobile applications on multiple app stores, data leaks in code repos, open bucket exposures, and phishing campaigns, and helps protect executive online presence. Security orchestration: Leverages security orchestration and automated playbooks to investigate and respond to security threat findings. FortiRecon Security Orchestration reduces the time needed for responders to prioritize and take appropriate actions by automating and streamlining security workflows. Existing FortiFlex customers may use their FortiFlex credits to deploy FortiRecon Cloud. FortiFlex offers usage-based licensing with the security industry's broadest catalog for customers with dynamic hybrid and multi-cloud environments and MSSPs. When purchased through major cloud marketplaces, FortiFlex can also help customers meet cloud committed spend obligations.


Business Wire
06-08-2025
- Business
- Business Wire
SUPERWISE® Recognized Across Four Gartner® Hype Cycles™ for 2025 for Leadership in Explainable AI
NASHVILLE, Tenn.--(BUSINESS WIRE)--SUPERWISE®, a leading provider of AI observability and model governance solutions, proudly announces its recognition as a Sample Vendor in Explainable AI (XAI) across four Gartner® Hype Cycle™ reports for 2025: Russ Blattner, CEO of SUPERWISE, commented: "Being named by Gartner® in four separate Hype Cycle™ reports is a powerful validation of our mission to make AI trustworthy and transparent." Share Hype Cycle™ for Legal, Risk, Compliance and Audit Technologies,2025, 28 July 2025 Hype Cycle™ for Local Government Technologies, 2025, 17 July 2025 Hype Cycle™ for Analytics and Business Intelligence,2025, 17 June 2025 Hype Cycle™ for Supply Chain Planning Technologies, 2025, 10 July 2025 We believe that this multi-sector recognition highlights SUPERWISE's growing influence in operationalizing trustworthy AI across regulated industries, public sector applications, and enterprise decision-making environments. In both the Legal and Local Government reports, Gartner analysts Peter Krensky and Sumit Agarwal define (XAI) Explainable AI as: 'A set of capabilities that describes a model, highlights its strengths and weaknesses, predicts its likely behavior and identifies any potential biases. It can clarify a model's functioning to a specific audience to enable accuracy, fairness, accountability, stability and transparency in algorithmic decision making.' Russ Blattner, CEO of SUPERWISE, commented: "Being named by Gartner® in four separate Hype Cycle™ reports is a powerful validation of our mission to make AI trustworthy and transparent. Whether it's a legal department managing risk, a local government deploying AI for public services, or a supply chain team optimizing decisions, explainability is no longer optional. It is essential. SUPERWISE is proud to be leading the way in operationalizing XAI across industries." With the recent addition of the Hype Cycle™ for Legal, Risk, Compliance and Audit Technologies and the Hype Cycle™ for Local Government Technologies, SUPERWISE is now featured across four Gartner® Hype Cycles™ for 2025. This includes earlier mentions in the Analytics and Business Intelligence report and the Hype Cycle™ for Supply Chain Planning Technologies, demonstrating continued recognition of the platform's enterprise impact. SUPERWISE's platform enables continuous monitoring, bias detection, and explainability throughout the AI lifecycle. From development to production, it helps organizations meet governance standards and build stakeholder trust. About SUPERWISE SUPERWISE is the Enterprise AI Governance and Operations Platform purpose-built for real-world AI. With a platform-first approach, SUPERWISE unifies AI operations and governance, risk, and compliance (GRC) into a single, scalable foundation—empowering complex, regulated industries to deploy, monitor, and manage AI with confidence and oversight. SUPERWISE was also included in the Forrester® AI Governance Solutions Landscape 2025, further validating its leadership in enabling transparent, accountable, and scalable AI governance. To learn more about SUPERWISE and its XAI capabilities, visit *Gartner Disclaimer: GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and HYPE CYCLE is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


Business Wire
23-07-2025
- Business
- Business Wire
ServiceNow Extends End-to-End AI Agent Orchestration With Agentic Workforce Management
SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced agentic workforce management, a new, innovative extension of end-to-end AI agent orchestration, designed to allow employees to accelerate the impact of AI. Agentic workforce management enables employees and AI agents to seamlessly and securely work together to deliver real business outcomes. While the agentic workforce operates like an intelligent digital team, completing end-to-end work autonomously, agentic workforce management allows people to oversee, coach, and teach the agentic workforce – all within ServiceNow. The company's first agentic workforces support IT operations, customer support, security, and end-user software deployment, reimagining work in the AI era. Workforce transformation is a top priority for every CEO. The question is no longer if AI agents will change work—but how. According to a Gartner ® survey, 'Nearly all CEOs (97%) want to use AI and combine human and machine capabilities to improve performance.'* Agentic workforce management keeps people at the center and uses agentic teams as force multipliers, empowering employees to work confidently with AI while keeping governance and security at the forefront. 'AI isn't just reshaping how we work, it's redefining what it takes to win. This moment requires bold investment in our people and a shared commitment to learn, adapt, and lead in new ways,' said Jacqui Canney, chief people and AI enablement officer at ServiceNow. 'When we design work with AI and put people at the center, we create momentum that drives real business impact." The future of work is human, with AI agents working side-by-side An agentic workforce is a collective of highly skilled, orchestrated AI agents that autonomously accomplish work in support of a larger goal. ServiceNow stands out for its single-platform model: unlike others whose agents are task-oriented and can only take action in silos, ServiceNow's single architecture, single data model platform applies agentic AI across the enterprise so work happens autonomously in every corner of the business. With the ServiceNow AI platform, an agentic workforce can learn from past experiences how to handle new tasks, always keeping within the guidelines and frameworks established by people. In just a few months, the agentic workforce has transformed beyond bots that augment pieces or parts of a job to autonomous teams capable of collaborating, learning, accepting feedback, and even growing their capabilities with oversight and partnership from their human managers. For example, at ServiceNow an agentic workforce in IT operations and security resolves service tickets, applies system patches, and provides daily summaries to human managers. In addition, an agentic workforce manages software deployment like executing installations, upgrades, and configurations, ensuring smooth implementation, and resolving any issues that arise for continuous improvement. The ServiceNow agentic workforce has allowed its IT support organization to automate 97% of software provisioning requests, while managing license reclamation and cloud cost governance, and has reduced service desk volume by nearly 40%. ServiceNow's agentic workforce also autonomously solves 85% of routine internal IT support requests, ultimately helping the department scale by more than 40%. Additional results from the ServiceNow agentic workforce implementation show measurable impact across productivity, speed, and resolution times in customer support, with additional use cases in development: Customer Support employees use the agentic workforce to quickly resolve 80% of complex instance administration and maintenance cases. Within months, ServiceNow customers experienced 50% faster resolution time for these types of cases. 'We run ServiceNow on ServiceNow and are proof that organizations don't need thousands of siloed AI agents chasing tasks. Instead, it's about having the right combination of AI agents in the right roles, with the right context, integrated with humans and working across the enterprise to unlock higher-value work, foster innovation, and drive productivity," said Kellie Romack, chief digital information officer, ServiceNow. 'With strong governance, clearly defined responsibilities, performance tracking, and oversight from human managers, we've created a model for scaling the agentic workforce that delivers exponential value.' Managing the agentic workforce with confidence and clarity Managing an agentic workforce requires the right tools and governance. Human managers can oversee, teach, and coach, and even step in when needed, just like they would have done with any new person on the team. For example, an agentic worker's human manager has visibility to evaluate its health metrics like customer sentiment, ease of use, throughput, and uptime for better oversight into where further learning and escalation may be needed. Agentic workforce management tooling complements the ServiceNow AI Control Tower, where customers can oversee agentic workforces across the organization, fully understanding the value they get from the ServiceNow AI Platform, and govern all their AI processes and assets —ensuring compliance, ethical oversight, and safe usage of AI. ServiceNow AI Control Tower, which became available in May, ensures that everyone from HR to IT can understand, activate, and optimize their agentic workforce with trust and transparency at the core. Additionally, through other ServiceNow solutions like AI Agent Orchestrator, organizations can coordinate teams of specialized agents from across their ecosystem to create an agentic workforce that fulfills specific goals across departments. 'Enterprises aren't asking if they'll adopt agentic-enabled ways of working anymore; they're wrestling with how to frame responsibly,' said Amy Loomis, Ph.D., Research Vice President, IDC. 'With trust and governance just as critical as productivity, ServiceNow's integrated approach positions it as a leading voice in defining how organizations manage the relationship between workers and AI agents at scale.' *Gartner, Inc., "2025 CEO Survey - The Year of Dynamic Capacity," by David Furlonger, Jennifer Carter, Kristin Moyer, Don Scheibenreif, Stephen Smith, Gabriela Vogel, 13 March 2025. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. About ServiceNow ServiceNow (NYSE: NOW) is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, human centered approach to deploying our products and services at scale. Our AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes. For more information, visit: © 2025 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.


Business Wire
10-07-2025
- Business
- Business Wire
Wolters Kluwer recognized by Gartner® in 2025 Market Guide for ESG Management and Reporting Software
NEW YORK--(BUSINESS WIRE)--Wolters Kluwer, a global leader in professional information, software solutions and services, today announced that it has been recognized by Gartner® in the 2025 Market Guide for ESG Management and Reporting Software. Gartner delivers actionable, objective insight to executives and their teams. Its expert guidance and tools enable faster, smarter decisions and stronger performance on an organization's mission-critical priorities. Karen Abramson, CEO of Wolters Kluwer Corporate Performance & ESG, said: 'Wolters Kluwer is honored to be recognized by Gartner® in its 2025 Market Guide for ESG Management and Reporting Software. We remain committed to product excellence and innovation, anticipating market trends and delivering solutions that meet the evolving needs of CFOs and CSOs.' Wolters Kluwer enables CFOs and CSOs to harness ESG and operational data to plan, predict and act through its award winning ESG and Sustainability solutions including: CCH Tagetik ESG & Sustainability Performance Management, built on CCH Tagetik's leading, AI-powered, Corporate Performance Management platform, integrates sustainability with finance to support strategic decision-making, drive long-term resilience, and enable sustainable growth. CCH Tagetik simplifies sustainability disclosures in alignment with evolving regulatory requirements to ensure compliance, enhance transparency, and build stakeholder trust. Enablon ESG Excellence, built on Enablon's leading EHS platform, enables companies to streamline the collection of granular operational data, ensuring both data quality and auditability for performance management and disclosures. The solution supports comprehensive risk management, enhances operational resilience, and empowers organizations to boost sustainability performance. Wolters Kluwer Corporate Performance & ESG (CP & ESG) division is the world's leading provider of integrated software solutions for EHS, ESG, Corporate Performance Management and Audit and Assurance. Through innovative technology and unique expertise, Wolters Kluwer CP & ESG enables business leaders to make informed, strategic decisions driving transformation, performance and risk management for a sustainable and resilient world. Gartner, Market Guide for ESG Reporting and Management Software, 25 June 2025 Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. About Wolters Kluwer Wolters Kluwer (EURONEXT: WKL) is a global leader in information, software solutions and services for professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with technology and services. Wolters Kluwer reported 2024 annual revenues of €5.9 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,600 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands. For more information, visit follow us on LinkedIn, Facebook, YouTube and Instagram.