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Mint
25-06-2025
- Business
- Mint
GST@8: Why businesses like GST and what they want next
New Delhi: Indian businesses are pitching for more reforms to improve the efficiency of goods and services tax even as they agree that the unified regime has transformed indirect tax administration over the past eight years, according to a survey. Better dispute settlement, rationalizing rates and faster refunds are among the priorities they highlighted, found the survey of 960 leaders from across the industry conducted by Deloitte India. After widespread technology adoption in the tax ecosystem, they are asking for 'thoughtful refinements' to further improve the GST portal's efficiency, the survey said. As high as 85% of the survey respondents, representing small and large corporations, highlighted a positive experience during their eight-year GST journey, the fourth edition of Deloitte's annual GST survey showed. The participants attributed that to digitization of compliances and proactive tax policy engagement, the survey said. GST perception improved among micro, small and medium enterprises, with 82% having a positive view this year compared with 78% in 2024. The respondents included executives in leadership positions across sectors covering technology, telecommunications, energy, banking, life sciences, consumer and global capability centres. More than two-thirds of those surveyed, up from 55% in 2024, acknowledged that clarifications and instructions issued under GST help resolve on-ground disputes, and 99% of the businesses have IT systems ready or partially ready for GST audits and notices. Auto-population of tax returns using e-invoicing data has emerged as the most user-friendly feature of the GST portal, reflecting the industry's preference for automated compliance, the survey pointed out. The survey captured a robust endorsement of the tax reform by businesses and they have expressed a strong sentiment to get to the next phase of GST reforms, Deloitte said in a statement. 'Confidence in GST has steadily risen from 59% in 2022 to 85% in 2025, driven by improved compliance maturity, digitization and proactive engagement by policymakers,' the statement said, quoting Gokul Chaudhri, president, tax, Deloitte India. The survey also captured the industry's suggestions for reforms. Priorities include strengthening the dispute-resolution mechanism, rationalizing rates across sectors, ensuring audit uniformity between central and state tax authorities and promoting exports by liberalizing rules. 'Persistent impediments' to ease of doing business include challenges in obtaining refunds, a limited understanding of new-age business models and expansive pro-revenue legal interpretations by authorities. 'Government should curb hasty assessments, enforce time-bound scrutiny processes and ensure implementation of GST circulars to provide clarity and certainty at ground level,' the survey said. 'Government is listening, and industry is ready to collaborate on shaping GST 2.0—a more streamlined, transparent and growth-friendly tax ecosystem.'
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Business Standard
23-06-2025
- Business
- Business Standard
Industry finds GST beneficial, seeks clarity and dispute reform: Survey
India Inc had an overall positive experience with Goods and Services Tax (GST) over the past 8 years as the new tax regime has simplified compliance and supported business growth, but clarity in rules and better dispute resolution are still essential, a Deloitte survey said on Monday. Deloitte India's GST@8 survey also called for industry demand to strengthen the dispute resolution mechanism, rationalising rates across sectors, and ensuring audit uniformity between central and state tax authorities. Based on 963 responses from senior corporate executives across eight industries, the survey said that industry wants liberalisation of export rules, rationalising GST rates for the entire supply chain and unlocking working capital measures. The Deloitte survey said persistent impediments to the ease of doing business under GST include challenges in obtaining refunds, a limited understanding of new-age business models and expansive pro-revenue legal interpretations by authorities remain a challenge With regard to GST registration process, the survey suggested pan-India standardisation of registration documents, enabling simultaneous amendment and reduced registration timelines, were highlighted as key reforms to enhance the GST registration process. Deloitte India President, Tax, Gokul Chaudhri said the survey shows that confidence in GST has steadily risen from 59 per cent in 2022 to 85 per cent in 2025, driven by improved compliance maturity, digitisation and proactive engagement by policymakers. He emphasises that automation of tax processes, especially e-invoicing and return auto-population, continues to deliver tangible benefits, and that industry acknowledges the government's collaborative approach in resolving concerns through timely clarifications. As per the survey, 45 per cent of MSMEs advocate for rate rationalisation to enhance competitiveness. In comparison, large and very large enterprises (45 per cent and 47 per cent, respectively) prioritise the establishment of a more effective dispute resolution mechanism to support operational certainty, the survey said. Goods and Services Tax (GST) was rolled out on July 1, 2017. GST subsumed about 17 local taxes and 13 cesses into a 5-tier structure, simplifying the tax regime. In 8 years, the number of registered taxpayers under GST has risen from 65 lakh in 2017 to 1.52 crore. (Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)
Time of India
23-06-2025
- Business
- Time of India
Industry experience with GST positive; clarity in rules, better dispute resolution needed: Survey
India Inc had an overall positive experience with Goods and Services Tax (GST) over the past 8 years as the new tax regime has simplified compliance and supported business growth, but clarity in rules and better dispute resolution are still essential, a Deloitte survey said on Monday. Deloitte India's GST@8 survey also called for industry demand to strengthen the dispute resolution mechanism , rationalising rates across sectors, and ensuring audit uniformity between central and state tax authorities. Based on 963 responses from senior corporate executives across eight industries, the survey said that industry wants liberalisation of export rules, rationalising GST rates for the entire supply chain and unlocking working capital measures. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like The Top 25 Most Beautiful Women In The World Articles Vally Undo The Deloitte survey said persistent impediments to the ease of doing business under GST include challenges in obtaining refunds, a limited understanding of new-age business models and expansive pro-revenue legal interpretations by authorities remain a challenge With regard to GST registration process , the survey suggested pan-India standardisation of registration documents, enabling simultaneous amendment and reduced registration timelines, were highlighted as key reforms to enhance the GST registration process. Live Events Deloitte India President, Tax, Gokul Chaudhri said the survey shows that confidence in GST has steadily risen from 59 per cent in 2022 to 85 per cent in 2025, driven by improved compliance maturity, digitisation and proactive engagement by policymakers. He emphasises that automation of tax processes, especially e-invoicing and return auto-population, continues to deliver tangible benefits, and that industry acknowledges the government's collaborative approach in resolving concerns through timely clarifications. As per the survey, 45 per cent of MSMEs advocate for rate rationalisation to enhance competitiveness. In comparison, large and very large enterprises (45 per cent and 47 per cent, respectively) prioritise the establishment of a more effective dispute resolution mechanism to support operational certainty, the survey said. Goods and Services Tax (GST) was rolled out on July 1, 2017. GST subsumed about 17 local taxes and 13 cesses into a 5-tier structure, simplifying the tax regime. In 8 years, the number of registered taxpayers under GST has risen from 65 lakh in 2017 to 1.52 crore.
Hans India
23-06-2025
- Business
- Hans India
85 pc of Indian businesses show confidence in GST amid ongoing reforms
The confidence in Goods and Services Tax (GST) has steadily risen from 59 per cent in 2022 to 85 per cent in 2025, driven by improved compliance maturity, digitisation and proactive engagement by policymakers, a report showed on Monday. As India marks the completion of eight years since the GST rollout, Deloitte India's survey captured a robust endorsement of the tax reform by businesses across sectors and sizes. The respondents expressed a strong sentiment to get to the next phase of GST reforms, keeping in line with the $5 trillion economy. 'Eighth anniversary of the GST regime marks a significant milestone, with India Inc showing sustained optimism towards the tax framework,' said Gokul Chaudhri, President, Tax, Deloitte India. He emphasised that automation of tax processes, especially e-invoicing and return auto-population, continues to deliver tangible benefits, and that industry acknowledges the government's collaborative approach in resolving concerns through timely clarifications. 2024 was a blockbuster year of GST reforms, which included the streamlining of the investigation process, clarifications specifically around valuation, stemming unwanted litigation, export-focused clarifications, measures to reduce working capital and a reduction in the quantum of pre-deposits. 'In this backdrop, to fully realise the objective of GST 2.0, India must prioritise forward-looking reforms, AI-powered compliance tools for using data, effective grievance redressal mechanisms, building a more agile, inclusive and positively transformative tax ecosystem,' Mahesh Jaising, Partner and Indirect tax leader, Deloitte India said. While most respondents acknowledged that GST circulars have improved clarity, a growing majority (67 percent in 2025 vs 55 percent in 2024) points to ongoing ground-level implementation challenges. The survey made key recommendations for the GST Council to consider. Foremost among them is prioritising export liberalisation, marking a shift from its fourth-place position last year to the top priority in 2025. This notable rise highlights a strategic move in industry expectations and a collective push for enhanced exports from India. The survey also reiterates its recommendation to rationalise GST rates across the supply chain. The survey also recommends a tailored policy approach on the MSME front. 'While progress has been encouraging, there is an increasing expectation of India Inc. for GST 2.0 to focus on positively evolving certain critical areas such as dispute resolution, audit simplification and GST rate rationalisation,' Jaising added. The survey is based on 963 responses from senior corporate executives across eight industries. India's gross Goods and Services Tax (GST) collection for May 2025 reached Rs 2.01 lakh crore, marking a 16.4 per cent rise compared to the Rs 1.72 lakh crore collected in May 2024.
