Latest news with #GovernmentServiceCentersEvaluationProgram
Daily Tribune
26-05-2025
- Business
- Daily Tribune
Northern and Southern Municipalities Achieve Gold Category in Government Service Evaluation
The Ministry of Municipalities Affairs and Agriculture has received the prestigious Gold Shield following the outstanding performance of the Southern and Northern municipal service centers, which achieved the Gold Category rating in the fifth edition of the Government Service Centers Evaluation Program (Taqyeem 5). During the official handover ceremony, Dr. Shaikha Rana bint Isa bin Duaij Al Khalifa, Director-General of the Institute of Public Administration and Deputy Chairperson of the Evaluation Committee, presented the shield to H.E. Eng. Wael bin Nasser Al Mubarak, Minister of Municipalities Affairs and Agriculture. Driven by Visionary Leadership Minister Wael Al Mubarak praised the guidance of HRH Prince Salman bin Hamad Al Khalifa, Crown Prince and Prime Minister, highlighting that his directives continue to instill a culture of excellence and sustainable development across government institutions. 'These accomplishments reflect the commitment to delivering high-quality services to citizens and residents while constantly enhancing customer service centers,' the minister said. He also commended the dedicated efforts of staff at the Northern Municipality's customer service center in A'ali and the Southern Municipality's public service center, emphasizing that their excellence was instrumental in achieving the Gold Category classification. Commitment to Sustainable Development and Innovation Eng. Shaikh Mohammed bin Ahmed Al Khalifa, Undersecretary for Municipal Affairs, underscored the importance of ongoing development in government services, stressing the need to enhance competitiveness, efficiency, innovation, and creativity in the public sector. He credited the Taqyeem program for motivating Team Bahrain to pursue modern, technology-driven service delivery models, adding: 'The Gold Category recognition is a direct result of strict adherence to the criteria set by the evaluation committee, which reflects both municipalities' commitment to improving government performance and elevating service quality.' The undersecretary affirmed that the ministry is dedicated to ensuring all service centers under its umbrella continue to evolve, noting that such recognitions will significantly contribute to enhancing municipal services nationwide. Bahrain Defence Force Sends 50th Hajj Delegation in Honor of National Service In a related development, the Commander-in-Chief of the Bahrain Defence Force lauded the deployment of the 50th Hajj Delegation as a tribute to the tireless dedication of BDF personnel. He noted that this annual mission reflects the continued care and appreciation of His Majesty King Hamad bin Isa Al Khalifa, the Supreme Commander of the Armed Forces, for the heroic efforts of the BDF members in service of the nation. Guidance, Unity, and Prayers for the Nation The commander delivered heartfelt directives to the delegation, urging them to uphold the values of Islamic compassion and unity, and to extend warmth and cooperation among fellow pilgrims. He also encouraged them to offer prayers for Bahrain's fallen heroes, asking for divine mercy upon their souls, and to remember their brothers stationed in southern Saudi Arabia, serving as part of the Arab Coalition Forces supporting legitimacy in Yemen. He further extended his appreciation to the Saudi government for the comprehensive services provided to pilgrims, ensuring a smooth and peaceful Hajj experience. 'May this holy journey be accepted and sins forgiven,' the commander stated, concluding with a prayer for continued blessings and prosperity for Bahrain and the broader Arab and Islamic nations.
Daily Tribune
19-05-2025
- Business
- Daily Tribune
Bahrain's Survey Authority Achieves Top Honors in Government Service Excellence Program
His Excellency Eng. Basim bin Yaqoub Al-Hamar, Chairman of the Survey and Land Registration Authority, confirmed that the Authority's Customer Service Center has been awarded the prestigious Gold Category rating in the fifth cycle of the Government Service Centers Evaluation Program, known as 'Taqyeem 5.' This achievement marks a significant milestone in the Authority's ongoing efforts to enhance government performance and reflects its firm commitment to institutional excellence. Eng. Al-Hamar highlighted that this distinguished accomplishment represents a key step forward in continuous improvement and development, based on a strategic vision aimed at delivering highly efficient and competitive government services that meet citizens' aspirations and align with the priorities of the national government program. The award was presented to the Survey and Land Registration Authority in a ceremony attended by the Chairman, where Mr. Mohammed Ali Al-Qaed, CEO of the Information & eGovernment Authority and Chairman of the Government Service Centers Evaluation Committee, handed over the Gold Category shield to the Authority's representatives. Eng. Al-Hamar praised the ongoing efforts of the Customer Service Center team, emphasizing that the 'Team Bahrain' spirit was evident throughout all stages of the process—whether through prompt responses to evaluation feedback or adopting development suggestions. These efforts contributed to enhancing the center's readiness and achieving tangible improvements in service quality. He also expressed pride in the close coordination with the Government Service Centers Evaluation Committee, noting that its recommendations played a crucial role in making the Customer Service Center a model of institutional commitment to quality and excellence standards. Eng. Al-Hamar commended the 'Taqyeem 5' program for fostering a culture of continuous improvement within the government sector and promoting positive competition that benefits service users.
Daily Tribune
16-05-2025
- Business
- Daily Tribune
The Metal Assay Center wins gold classification 'Taqyeem 5'
The Ministry of Industry and Commerce's Metal Assay Center has been awarded the gold classification 'Taqyeem 5' in the Government Service Centers Evaluation Program, Bahrain's Minister of Industry and Commerce, Abdulla bin Adel Fakhro, announced. The recognition, bestowed upon the center by His Royal Highness Prince Salman bin Hamad Al Khalifa, the Crown Prince and Prime Minister, serves as a significant encouragement to further enhance government services to the highest standards, the minister stated. Fakhro affirmed the ministry's commitment to utilizing all available resources and intensifying efforts to improve performance, update systems, and prioritize initiatives aimed at increasing the efficiency of government services provided to beneficiaries. He commended the dedication of all personnel at the ministry's service centers and urged them to maintain this level of achievement, continuously developing their performance to improve service quality and enhance the overall efficiency of government operations.
