Latest news with #HIMSS
Gulf Business
21-05-2025
- Business
- Gulf Business
Be part of the first 250: Join the WHX Tech Founders Circle
Image credit: WHX Tech As part of its launch, WHX Tech has announced the creation of The Founders Circle, an exclusive intiative for the first 250 individuals to register for the inaguaral digital health event. Launching alongside WHX Tech 2025 , the Founders Circle offers early supporters unique benefits including early access to industry-leading insights, exclusive merchandise, special rates on future events, and recognition as one of WHX Tech's original founding members. The initiative underscores WHX Tech's commitment to building a community of early adopters and innovators shaping the future of digital health. WHX Tech – where innovation comes to life Taking place from 8–10 September 2025 at the Dubai World Trade Centre, WHX Tech is developed in partnership with HIMSS (Healthcare Information and Management Systems Society) — the global authority in health information and technology. Together, WHX Tech and HIMSS are creating a landmark event designed to bring innovation to life by accelerating the adoption of digital health solutions across real-world care settings. WHX Tech is the latest expansion of WHX — the world's largest network of healthcare events — built on a legacy that began in 1975 with WHX Dubai (formerly Arab Health). This next-generation event unites technology leaders, healthcare professionals, investors, and policymakers to spark transformative change in healthcare systems worldwide. Built to bring innovation to life by accelerating the adoption of innovation in healthcare, WHX Tech unites technology leaders, healthcare professionals, investors, and policymakers to drive real-world change. Why join The Founders Circle? For founders shaping the next wave of healthcare, early access means more than just a head start: it's a strategic edge. As a Founders Circle member, you'll unlock: Early access to industry reports, intelligence and insights before they go public Founders-only WHX Tech merchandise Exclusive rates for future WHX Tech events Recognition as part of WHX Tech's founding community And many more benefits designed to enhance your experience during the inaugural event And most importantly, recognition as an early supporter of WHX Tech — where healthcare innovation moves from concept to implementation at scale. The Founders Circle initiative is limited to just 250 spots , and early bird registration is now live! Don't miss your chance to be part of a launch that's already capturing the attention of global tech and investor networks. What else is on offer at WHX Tech? Xcelerate Stage Startups, this is your moment. Pitch your solution live in front of healthcare investors, VCs, and procurement leaders. Finalists will compete for a $50,000 equity free prize fund – plus gain real-time feedback from some of the sector's sharpest minds. The Connections Programme This isn't your average networking session. The WHX Connections Programme matches sponsors with curated buyers and entities that can enhance the future of your business. The team will matchmake sponsors and buyers alike to ensure that you'll walk away with genuine leads and not just LinkedIn requests. Global insights on tailored stages From AI and diagnostics to digital patient journeys and health data interoperability, founders will gain actionable insights from WHX Tech's three major stages: World X: global case studies and bold predictions for the future of digital healthcare Future X: where CEOs, policymakers, and ecosystem architects set the tone for the next era Xcelerate: where bold startups redefine the future of health and tech through live pitches and visionary solutions. Confirmed speakers already include innovators, strategists, and public health leaders from the UAE, Saudi Arabia, Europe, and the US. MENA's launchpad for healthtech growth Backed by government support, increased investment, growing demand, and a surge in regional collaboration, the Middle East is fast becoming a proving ground for global digital health solutions. The region is well positioned to scale what works, and fast. Whether you're preparing to launch, scale, adopt new technology or build partnerships, the WHX Tech Founders Circle gives you a front-row seat—and a voice in the future. WHX Tech is the global stage for digital health innovation, dedicated towards accelerating the adoption of next-generation technology to tackle real-world healthcare challenges. Join now Early bird tickets are live—and with them, your chance to join The Founders Circle. Once the 250 spots are filled, they're gone! Registration link:
Associated Press
12-05-2025
- Business
- Associated Press
Oneview Healthcare Achieves ISO 42001 Certification, Setting New Standards for Trust and Innovation
CHICAGO--(BUSINESS WIRE)--May 12, 2025-- Oneview Healthcare, a leading innovator in health technology, today announced that it has achieved ISO 42001 certification, becoming one of the first companies on the Australian Securities Exchange ('ASX') and in the connected care sector to attain this prestigious recognition for its Artificial Intelligence Management System (AIMS). This landmark achievement underlines Oneview's commitment to the responsible development and deployment of AI, ensuring the highest levels of ethical practice, transparency and accountability. This certification follows Oneview's achievement of ISO 27001 in March 2021 and ISO 27701 in August 2021. This press release features multimedia. View the full release here: Demonstrating compliance with security and data privacy standards has been an integral part of the sales process for many years now. More recently, AI governance has become a regular component of the pre-sales assessment process. ISO 42001 certification provides robust evidence of stringent AI governance, giving prospective customers assurance that Oneview products meet their compliance requirements. Crucially, Oneview's achievement of ISO 42001 certification will allow it to expedite formal product development of 'Ovie', the company's virtual patient assistant that was launched at HIMSS in March 2025, for full commercial release. 'We are incredibly proud to be among the first in the health technology sector to achieve ISO 42001 certification,' said James Fitter, CEO of Oneview. 'This is a testament to our unwavering commitment to responsible innovation. AI holds immense potential to revolutionise healthcare, but it is imperative that we proceed with caution and prioritise ethical considerations. This certification validates our approach and provides our customers, partners and shareholders with the assurance that our AI solutions are built on a foundation of trust and integrity.' 'Congratulations to Oneview Healthcare for earning their ISO/IEC 42001 certification, which is a widely recognized signal of trust and security,' said Steve Simmons, COO of A-LIGN. 'It's great to work with organizations like Oneview who understand the value of expertise in driving an efficient audit and the importance of a high-quality final report.' About Oneview Healthcare Oneview is the connected care experience company – a global leader in patient, clinician and hospital system experience solutions. Our intuitive platform is thoughtfully designed to integrate with EHR systems for fully automated, consistent and personalized user experiences for all. Oneview's digital tools are fully customizable and can be deployed across tablets, televisions and mobile devices to optimize clinical workflows while enhancing communication and engagement for all users. To learn more, visit View source version on CONTACT: Media Contact: Rachel Broghammer [email protected] KEYWORD: UNITED STATES NORTH AMERICA ILLINOIS INDUSTRY KEYWORD: TECHNOLOGY MOBILE/WIRELESS SECURITY HEALTH TECHNOLOGY SOFTWARE PRACTICE MANAGEMENT HEALTH GENERAL HEALTH DATA MANAGEMENT SOURCE: Oneview Healthcare Copyright Business Wire 2025. PUB: 05/12/2025 09:42 AM/DISC: 05/12/2025 09:41 AM
Newsweek
02-05-2025
- Health
- Newsweek
AI Agents Are Hospitals' Newest 'Employees.' We Called Their References.
Based on facts, either observed and verified firsthand by the reporter, or reported and verified from knowledgeable sources. There's a new type of AI bot on the block—and this time, it's completely autonomous. AI agents are steadily making their way into the public consciousness as more companies release them. Last year, generative AI was all the rage, producing ambient scribes that could transcribe a conversation into clinical notes and in-box bots that could draft responses to patients' MyChart messages. This year, however, the spotlight has shifted to agentic AI, which can initiate a task and complete it—start to finish—without human intervention or oversight. It's widely considered that this technology could change the way health care organizations function. Earlier iterations of AI could make humans' work easier, more efficient or more accurate, but AI agents can work independently of us. While generative AI can answer your questions, agentic AI can pose its own and even reason through them. AI agents were a hot topic at the Healthcare Information and Management Systems Society (HIMSS) conference in early March, and the buzz has only grown since then. On April 23, Nvidia launched a new platform to help companies build AI agents, which it calls "AI teammates." The company estimates that the agentic AI market is worth $1 trillion, according to The Wall Street Journal. Other projections anticipate rapid market growth, from $7.8 billion in 2025 to $56.2 billion in 2030. Health systems are deploying agentic AI models across multiple departments, including the revenue cycle and the patient exam room. Health systems are deploying agentic AI models across multiple departments, including the revenue cycle and the patient exam room. Photo-illustration by Newsweek/Getty But health systems have taken a more cautious approach to AI than their counterparts in business and tech. Although many health care organizations are experimenting with AI, only 30 percent of their pilots and proof-of-concept projects make it to the development phase, according to a recent report from Bessemer Venture Partners, Amazon Web Services and Bain & Company. As agentic AI introduces even more capabilities and risks, it can further complicate the gradual rollouts underway at health care organizations: so Newsweek connected with 10 agentic AI developers to learn exactly what leaders can expect from the technology. How are health systems using agentic AI? AI agents have been deployed in various departments across hospitals and health systems, from the revenue cycle to the clinical decision-making process. They're yielding strong results—according to the technology companies that create them and the researchers who are examining them. Cedar, a patient financial platform for health care providers, launched an AI voice agent on April 29 to automate patient billing calls. Two days later, Zocdoc announced an agent to automate scheduling calls. Both companies said that their agents could speak conversationally and answer phones 24/7, freeing up operators to focus on more complex requests. Care providers are also using agentic AI. Google Cloud collaborated with more than 50 health care providers at Seattle Children's to develop Pathway Assistant, an AI agent that can synthesize information from clinical standard pathways. The tool is expected to increase compliance with standard care processes and make it easier for physicians to access the information they need, the companies said. It would take 15 minutes for a physician to conduct this search manually, but the agent can do it in seconds. AI agents are improving system-level efficiency too. Take for example: It is designed to orchestrate the chaotic reality of hospital operations by continuously gathering, reasoning through and acting on real-time data. The platform starts by graphing a comprehensive map of how patients, staff and clinical spaces interrelate, using live feeds from electronic health records, staffing schedules and inventory management systems (supplemented by Bluetooth technology). This allows it to predict problems, like equipment shortages or staffing bottlenecks, and initiate efforts to prevent them. uses a team of AI agents, each assigned a narrow task to focus on constantly. While one agent monitors the availability of clean equipment, another might keep watch over a predictive model that calculates future equipment demands. When the robot squad senses trouble, it will ping another agent to call the biomedical department and relay the message to a human coordinator: for example, "We need to move six pumps to the ICU in the next 45 minutes, and there are five broken pumps in the cardio unit. Maybe you should go take care of the broken pumps, then grab another from room one and take them to the ICU." Since AI agents can converse, the human coordinator can respond with questions about the inventory or tell the agent that they're busy and should call back later. The agentic team is constantly triaging issues to flag the most pertinent problems first, based on both real-time data and the predictive model's concerns. Historically, humans have made these small decisions themselves, but they didn't have the time or bandwidth to coordinate with one another, Rom Eizenberg, chief revenue officer, told Newsweek. Agentic AI can serve as the middleman, eliminating guesswork that causes accidental clogs. "It's a jungle out there," Eizenberg said. "The 1,400 vendors, the unstructured data, the siloed behavior, the millions of phone calls to make everything work: that's the root cause for all the evils in health care." Can AI agents make call centers more efficient? Communication is a major hiccup in the health care industry; as of 2019, 70 percent of health care providers still used fax machines. Patients, providers, payers and pharmacies frequently swap info by phone (to all parties' dismay). About half of patients are satisfied with the service at their health care provider's call center, according to a 2023 survey of 200 senior leaders. The average hold time at these organizations was 4.4 minutes, well above the HFMA's recommendation of 50 seconds. When patients can't reach their health care providers, they may seek instant answers elsewhere: turning to social media and search engines, which are rife with misinformation. "I wish I had thousands of doctors that could do every single phone call to every patient, every outreach, every follow-up," Dr. Jackie Gerhart, a family medicine physician and the chief medical officer and vice president of clinical informatics at Epic, told Newsweek. AI agents can help fill the gap: calling patients to check in after missed appointments, scheduling upcoming labs and even talking through top concerns so a patient's doctor can prepare for their visit before they enter the exam room. AI agents can also handle the back-office phone calls, which present their own pricey challenges. During Medicare Advantage reverification season—from January 1 to March 31—health care organizations staff seasonal workers to handle heightened call volumes as they confirm patients' insurance plans. Enter machines, which have a higher tolerance for hold music than the average human being. Tech company Infinitus deploys AI agents to help alleviate the pressure on health care call centers, especially during busy seasons. Last year, the company's AI agents spent more than 1.4 million minutes waiting on hold, CEO Ankit Jain told Newsweek. This January alone, they spent more than 2 million minutes navigating interactive voice response systems (the more archaic version of a robotic call assistant, known for asking callers to "press one if you are an existing patient, press two if you are a pharmacist, press three if ..."). Agentic AI is far savvier, according to Jain and other solutions developers. While researching for this article, Newsweek's health care editor spoke with two AI agents and did not feel inclined to yell, "I need to speak to a representative!" "The conversational AI voice platform that we have built is extremely natural, extremely conversational, and it's akin to the ones that you would have if a human picked up right away," Jain said. Does agentic AI hallucinate? If agentic AI is going to be carrying conversations and informing doctor's decisions, it needs to meet the same standards as a call center representative or a board-certified physician. Although numerous studies have examined generative AI for hallucination, there isn't extensive data on agentic AI. On April 24, Infinitus launched AI agents that it "guarantees" are hallucination-free. Newsweek asked the company's technology lead, Shyam Rajagopalan, how he could be sure. The company's AI agents are confined to hyper-specific sets of data, according to Rajagopalan. For example, if it's calling to verify a patient's information, it will access that individual patient's information—not information from every patient within the health care system. "Because I've constrained the space to only be relevant for this particular patient, [the agent] will never be able to tell you a different patient's birthday or a different patient's diagnosis," he said. Color Health—a health tech company focused on cancer care solutions—is also working to reduce AI hallucinations by using agentic models. It developed a "large language expert" that merges the strengths of an LLM with the structure of an expert system. Unlike traditional LLMs, which can invent plausible-sounding (but incorrect) outputs when faced with ambiguity, the LLE forces reasoning through structured clinical decision factors (the individual yes/no questions that an AI system parses from clinical guidelines) and Boolean formulas (the strict rules for combining the answers to those yes/no questions into a final recommendation). Since the LLM's role is limited to answering specific questions rather than generating broad narratives, errors are easier for the model to catch and correct, according to a recent study from the company. "Agentic AI goes beyond generative AI with the proactive performance of tasks," Othman Laraki, CEO of Color Health, told Newsweek. "While generative AI creates content by learning from different data sources and patterns, agentic AI is an autonomous, decision-making technology that takes action based upon its learnings." Is agentic AI going to replace generative AI? The future will include both generative and agentic AI, according to Gerhart and her colleague Sean McGunigal, Epic's director of AI. "There are going to be cases where the simpler forms of AI make sense, especially if we look at it from a compute-saving or cost-saving perspective," McGunigal told Newsweek. "If we don't need the heavier firepower of an agent, we won't go that route—but I think you will see more and more automation in the form of agents." We shouldn't think of agentic AI as an evolution of generative AI, per Eizenberg. It's something entirely different—not a system upgrade, but a stand-alone invention, set apart by the agents' ability to connect with one another. "An LLM is a transformer, the enabling tool to talk to people or reason or make decisions," Eizenberg said. "But it isn't software architecture. Agentic AI gives us ways to build that we never had before." Is agentic AI going to replace humans? Yes and no. AI agents may cut down on call center staff, but it's unlikely that they'll ever stand in as your doctor. Three health system and AI researchers—including Dr. Eric Topol of the Scripps Research Translational Institute—explored the question in an April comment for the academic journal Nature Biomedical Engineering. "As AI continues to advance, physician-independent workflows are likely to emerge in certain areas of health care," the authors said. "These workflows may be driven primarily by collaborations between clinical and operational AI agents and may streamline processes, optimize resource utilization and improve patient outcomes." But these physician-independent workflows "will not be suitable" for other areas of health care, such as complex cases and rare diseases, according to the authors. In these instances, AI agents can still support physicians by offering insights and optimizing workflows. Doctors' roles have evolved as the health care industry has grown more complex. Some physicians, like Gerhart, are optimistic that AI agents could assume some of that work to help provide more thorough, comprehensive patient care. "When I think about what it means to be a doctor in the future, it's not only doing individual workflows and only knowing medical knowledge," Gerhart said. "It's knowing how to manage and give the best care. So I'm hopeful that my team of care coordinators and AI agents can work together to make sure that the patient actually gets everything they need done at the appointment, their population health is taken care of, their family dynamics are considered." "It's really this opportunity to reimagine what medicine can be, and the extent of medicine that you can do, with the new tools that you have."
Los Angeles Times
19-04-2025
- Health
- Los Angeles Times
Pioneering Taiwan's Digital Healthcare Transformation
Since joining TCVGH four years ago, Honorary Superintendent Shih-An Chen has spearheaded a comprehensive strategy to enhance the quality and efficacy of medical care throughout central Taiwan. 'The government gave me the mission to improve medical care quality here, especially since this is the only national medical center in central Taiwan,' Chen explains. With only one facility serving a vast region outside Taipei, his mandate was clear: adopt advanced technologies to deliver smarter, safer and more precise healthcare. TCVGH's digital transformation strategy is built on four key pillars: smart healthcare, precision healthcare, regenerative medicine and high-tech healthcare. Over the past three years, the hospital's smart healthcare ranking has improved dramatically – from positions 252, 246, to breaking at 99 into Newsweek's top 100 global smart healthcare ranking. This leap reflects a relentless focus on integrating cutting-edge digital imaging, artificial intelligence (AI) and robotics into everyday practice. In a recent evaluation by the Healthcare Information and Management Systems Society (HIMSS), TCVGH was honored as the second-best hospital globally in the Digital Health Indicator (DHI) assessment – the first public hospital in Taiwan to achieve this distinction. The evaluation, based on more than 120 assessment items across dimensions such as Interoperability, Person-Enabled Health, Predictive Analytics and Governance & Workforce, saw TCVGH score a perfect 100 in each category. 'Our digital journey has enabled us to achieve a flawless integration of technology and patient care,' Chen remarks. This success is further highlighted by the hospital's rapid attainment of HIMSS Stage 6 and Stage 7 certifications within just eight months in 2023, making it the fastest in Taiwan to do so. TCVGH has also invested in robust telehealth services, aligning with global trends where Statista projects over 116 million virtual consultations in 2024. These services provide patients with round-the-clock access to medical advice, ensuring timely care even in remote areas. 'We are leveraging technology not only to improve diagnostic speed and accuracy but also to expand access to care for everyone, regardless of location,' Chen notes. A cornerstone of TCVGH's strategy is its commitment to building strategic international partnerships that accelerate innovation and share best practices. The hospital has established collaborations with some of the world's leading medical institutions, including the Mayo Clinic and UC Irvine. 'Our partnerships with institutions like Mayo Clinic have been critical in advancing our capabilities in precision healthcare and AI-driven diagnostics,' says Chen. These alliances have paved the way for joint research initiatives, particularly in areas like robotic-assisted surgery and advanced diagnostic imaging. In addition, TCVGH has actively pursued connections with academic institutions in the United States. Frequent visits to MIT, for instance, have led to productive discussions around AI applications in healthcare, even if formal collaborative projects are still in the pipeline. 'We have visited MIT three times and exchanged ideas on cutting-edge AI research. These interactions are invaluable for staying ahead of global trends,' Chen explains. The hospital's International Medical Service Center (IMSC) plays a vital role in this global outreach by facilitating collaborations and ensuring smooth exchanges of information and technology. This center not only supports clinical operations but also serves as a hub for international cooperation, enabling TCVGH to share Taiwan's advancements in medical information technology with global partners. Looking ahead, TCVGH is committed to sustaining its leadership in digital healthcare while continuously pushing the boundaries of innovation. The hospital is currently focusing on expanding its telehealth platforms, deepening its integration of AI into predictive analytics and exploring new frontiers in regenerative medicine and precision healthcare. 'We believe that continuous innovation is essential for enhancing patient care and maintaining our position as a world-class medical center,' Chen states. TCVGH's culture of innovation is reinforced by an environment that encourages every team member to 'Never Stop Growing' and to 'Have the courage to move forward.' This mindset has not only led to significant improvements in patient outcomes but has also enhanced the hospital's international reputation. Recent recognitions further validate TCVGH's approach. In addition to its top global ranking in smart healthcare by Newsweek for 2024 and 2025, TCVGH's outstanding performance in the HIMSS DHI evaluation confirms that its digital transformation is on par with the best in the world. As TCVGH continues to refine its strategies and invest in next-generation healthcare technologies, it sets a high standard for both patient care and operational excellence. 'Our commitment to digital innovation and international collaboration is paving the way for a future where healthcare is smarter, more accessible, and more responsive to the needs of every patient,' concludes Chen.
Los Angeles Times
19-04-2025
- Health
- Los Angeles Times
Precision Medicine, AI and Smart Exosomes: How Taiwan is Reshaping Global Healthcare
In central Taiwan, one of Asia's most technologically advanced hospitals is setting new standards in precision medicine, digital transformation and biomedical innovation, attracting attention from U.S. clinical researchers and global pharmaceutical partners. Founded in 1958, China Medical University Hospital (CMUH) operates a 2,062-bed facility, managing 200,000 outpatient visits, 11,000 emergency cases and 5,900 surgeries every month. The hospital's consistent innovation has earned it a place on Newsweek's World's Best Hospitals 2023-2024 and World's Best Smart Hospitals 2024-2025. 'Since 2017, we've built a comprehensive digital framework that meets the highest international standards,' says Dr. Wei-Cheng Chen, Chief Secretary of CMUH. The hospital holds four major HIMSS certifications – INFRAM Stage 7, EMRAM Stage 7, AMAM Stage 7 and DIAM Stage 6 – making it the only hospital in Taiwan with this complete set. In 2023, CMUH also topped the Digital Health Indicator, becoming the highest-ranked hospital globally and the only Asian institution to achieve this. This digital infrastructure directly supports CMUH's leadership in CAR-T therapy, medical AI, and exosome research, all areas where the hospital is pushing the boundaries of clinical science. 'We developed the first allogeneic CAR-BiTE GDT therapy for solid tumors, moving beyond liquid cancers into much harder-to-treat areas,' explains Dr. Der-Yang Cho, Superintendent of CMUH. The therapy has already secured FDA approval for clinical trials. Medical AI also plays a central role, supporting diagnostics, risk prediction, and treatment planning across departments. 'From real-time sepsis prediction to AI-assisted ICD coding, our systems help doctors make faster, better decisions every day,' says Chen. Among CMUH's most ambitious innovations is its work with Smart Exosomes, redefining these cellular vesicles as precision drug carriers. 'Our exosomes can deliver DNA, RNA, peptides and proteins directly to targeted organs, from the brain to the heart, enhancing efficacy by up to 90 times while reducing side effects,' says Cho. CMUH's commitment to innovation is reflected in its unmatched 17 awards at the 21st Taiwan National Innovation Awards and 35 honors at the 24th National Healthcare Quality Awards, making it the most awarded hospital in both competitions. 'Following the model of Mayo Clinic, we send our doctors to top 10 global hospitals to master advanced techniques, ensuring that talent drives innovation,' says Cho. 'Talent is very important. We want to lead Taiwan by focusing on both talent and new technology.'
