Latest news with #HITEC2025
Yahoo
3 days ago
- Business
- Yahoo
Hotels Are Draining Up to 75% of their IT Budget on Legacy Tech. New Report Reveals What Operators Can Do
Outdated systems are driving up costs, exposing security gaps, and hurting guest satisfaction for multi-location hotel operators. HOLLAND, Ohio, June 10, 2025 /PRNewswire/ -- An industry analysis from Hotel Technology News reports that outdated systems are draining three quarters of IT budgets across hotel portfolios, and multi-location operators are increasingly under pressure to modernize without disruption. According to new findings from managed technology provider Velocity, legacy phone lines, fragmented vendor contracts, and aging infrastructure are quietly eroding margins and damaging guest satisfaction. "This isn't just a tech problem, it's a revenue problem," said Anthony Nguyen, Chief Information Officer at Velocity. "Outdated systems don't just increase costs, they impact the overall guest experience, create brand frustration, and ultimately reduce repeat bookings." The new industry resource released ahead of HITEC 2025 outlines how hospitality management IT and operations leaders can audit their systems, uncover hidden losses, and modernize critical infrastructure without a full-scale overhaul. Highlights from the guide include: Up to $240,000 per month in savings for hotel groups managing 1,000 POTS lines by switching to VoIP An average 16% reduction in telecom spend using expense management tools to identify billing errors and unused services A direct link between tech performance and retention, with 92% of travelers ranking reliable Wi-Fi as their top in-room expectation Many hotel operators are juggling disconnected systems across locations, leading to limited visibility, inconsistent guest experiences, and increased cybersecurity exposure. The guide offers practical steps to evaluate vendors, consolidate technology infrastructure, and eliminate operational blind spots. "Most operators know they're behind on upgrades," Nguyen said. "What they often miss is how deeply those delays are impacting revenue, guest reviews, and staff efficiency." The guide includes: A cost-saving audit framework built for hotel groups with 10 or more properties A vendor evaluation checklist covering SLAs, system integration, customer support, and scalability Strategic guidance on balancing guest satisfaction, cybersecurity, and long-term cost savings The Hospitality Buyer's Guide will be available for free at booth #1819 during HITEC 2025 and online. ABOUT VELOCITY MSCFounded in 2005, Velocity is a technology-managed solutions provider for voice, data, Wi-Fi, POTS IN A BOX®, Free-to-Guest TV, and the Global Expense Management (GEM) platform, among others, supported by a proprietary network backbone across 21 fully redundant fiber data centers for multi-location enterprises across multiple industries. With its nationwide network of 5,500 certified field technicians, project managers and software developers, over 500 employees, and 450+ carrier agreements, Velocity is a single-source partner dedicated to providing comprehensive support with its 24/7/365 U.S. based technical support complemented by supply chain and logistics services inventory & warehousing, repair depot, as well as digital signage and DOOH media solutions. Velocity delivers an unparalleled scope of services to its clients. As a CLEC licensed to operate in all 50 states, Velocity monitors telecom and technology environments continuously, enabling faster responsiveness and reducing downtime. For more information, please visit View original content to download multimedia: SOURCE Velocity, A Managed Solutions Company
Hospitality Net
15-05-2025
- Business
- Hospitality Net
Stayntouch to Showcase Award-Winning Cloud PMS and New Grab-and-Go Kiosk at HITEC Indianapolis 2025
Indianapolis, Ind. – Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, announces its participation in HITEC 2025, set to take place from June 16-19 in Indianapolis. Coming off its recognition as 'Hotel PMS of the Year' by the 2025 TravelTech Breakthrough Awards, Stayntouch will highlight its latest innovations, including the launch of its new Grab-and-Go self-service kiosk that enhances guest convenience and revenue generation. Events in the Stayntouch line-up will include: Stayntouch HITEC Technology Showcase June 16-19, 2025 | Booth #821 Book A Meeting Experience What Best-in-Class Really Means. Visit Booth #821 to connect with Stayntouch product experts and discover why Stayntouch PMS was named best in the industry. Explore the platform through interactive demos and see how smart automation, intuitive design, and flexible tools drive performance and streamline hotel operations. Enhance operational efficiency by up to 70 percent with powerful automation tools and multi-property management that streamline workflows and eliminate repetitive manual tasks. with powerful automation tools and multi-property management that streamline workflows and eliminate repetitive manual tasks. Train staff in just 2 hours with an intuitive interface designed to simplify onboarding and reduce friction. with an intuitive interface designed to simplify onboarding and reduce friction. Build your ideal tech stack with access to 1,200+ integrations —giving you the freedom and control to customize your technology stack. —giving you the freedom and control to customize your technology stack. Elevate guest convenience and drive revenue with the new Grab-and-Go Kiosk—offering seamless self-service access to snacks, drinks, and essentials 24/7. Shift Gears to a Rooftop Happy Hour in Indianapolis! Wed, June 18 | 7pm–10pm After a busy day at HITEC, it's time to unwind. Join Stayntouch, Toast, FreedomPay, and Curacity at Cannon Ball Lounge for the ultimate rooftop happy hour! Enjoy an open bar, delicious bites, and stunning city views, all while connecting with fellow hoteliers and industry peers. It's the perfect opportunity to relax, network, and make valuable connections. To RSVP, reach out to [email protected] We're excited to be back at HITEC this year in Indianapolis, a city known for its energy and innovation. In that same spirit, we're focused on helping hoteliers stay ahead with flexible, impactful solutions. Our cloud PMS and new Grab-and-Go Kiosk provide the perfect combination of tools to streamline operations, elevate guest experiences, and drive more revenue. We look forward to connecting with hoteliers and partners to showcase how our solutions are making a real difference! Priya Rajamani, SVP of Implementation & Support at Stayntouch About Stayntouch Stayntouch delivers a full-featured and Best-in-Class cloud property management system (PMS) with a comprehensive library of over 1,200 best-in-class integrations. Our cloud-native PMS empowers hotels to drive revenue, reduce costs, enhance service, and captivate their guests. Stayntouch's newly expanded PMS platform, Stayntouch 2.0, further simplifies hotel operations, allowing hotels to streamline and accelerate direct bookings, process payments easily, and simplify integrations - offering an even more enhanced guest experience. Stayntouch is supported by a team of professionals with deep roots in the hospitality industry and is a trusted partner to industry-leading management companies including Sage Hospitality, HEI Hotels & Resorts, EOS Hospitality, and Stoney Creek Hotels, innovative independent brands such as Village Hotels, Pod Hotels, and First Hotels, and iconic independent properties such as the TWA Hotel and Zoku Amsterdam. For more information, visit Elliott Mest MFC PR
