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HITEK AI collaborates with SoftBank Robotics and launches Robot as a Service
HITEK AI collaborates with SoftBank Robotics and launches Robot as a Service

ME Construction

time5 days ago

  • Business
  • ME Construction

HITEK AI collaborates with SoftBank Robotics and launches Robot as a Service

Technology HITEK AI collaborates with SoftBank Robotics and launches Robot as a Service By The service integrates SoftBank's advanced robotic cleaning solutions with HITEK AI's CAFMTEK platform providing a comprehensive automated facilities management solution HITEK AI has partnered with SoftBank Robotics UK (SBR) to launch its Robot as a Service (RaaS) offering. The service integrates SoftBank's advanced robotic cleaning solutions with HITEK AI's CAFMTEK platform, providing a comprehensive automated facilities management (FM) solution. This solution aims to enhance efficiency, reduce costs, and improve operational performance across various industries. The new RaaS solution is designed to empower businesses in the UAE and Saudi Arabia with robotic technologies. These technologies can be integrated into their existing FM operations, streamlining processes and overall efficiency. HITEK AI combines SoftBank Robotics' robots with its CAFMTEK platform, offering a unified service that integrates robotic automation with traditional FM. This service is managed through a single, intuitive interface, providing businesses with a streamlined and efficient management solution. 'Our partnership with SoftBank Robotics aims to bring the future of automated FM to businesses across the UAE and Saudi Arabia. This integration will empower organisations to operate more efficiently, reduce operational costs, and ensure high standards of service, all while contributing to government goals for digital transformation and innovation. By combining SoftBank Robotics' cutting-edge robotic solutions with HITEK AI's advanced CAFMTEK platform, this launch marks a significant step forward in the digital transformation of facilities management. With a focus on efficiency, automation, and data-driven decision-making, HITEK AI's Robot as a Service offering is poised to redefine the facilities management landscape in the UAE,' said Javeria Aijaz, Managing Director of HITEK AI. SoftBank will be providing two robot types. Whiz, is a commercial collaborative robot vacuum, powered by BrainOS, the advanced commercial operating system from robotics industry leader Brain Corp. This determines the best route given the surrounding environment, continuous operation for up to three hours and can cover up to 1,500sqm. Whiz is also equipped with sensors and mechanisms that enable obstacle detection, fall prevention and anomaly impact detection. Another robot, Phantas, aims to help human teams clean better, faster, and more cost-effectively, vacuuming, sweeping, scrubbing, and dust mopping, up to 5,000sqm per hour. HITEK AI's CAFMTEK system also tracks the service performance of robots, including uptime, task completion rates, and service requirements. Once integrated with HITEK AI's CAFMTEK platform, facility managers will have the ability to schedule and monitor routine and ad-hoc cleaning tasks performed by SoftBank's robots. Each robot is uniquely identified with a new project site ID and mapped to specific zones and locations within the facility. Clients can track performance metrics such as the sqm cleaned using the CAFMTEK platform, ensuring cleanliness standards with minimal human intervention. The robots are also capable of handling maintenance tasks like water replenishment and dust bag replacement, reducing operational disruptions and enhancing efficiency. With CAFMTEK's analytics dashboard, SoftBank robots provide real-time data on cleaning performance, including task completion times, battery levels, and maintenance needs. Facility managers can utilise this data to monitor a robot's performance, identify potential issues, and make data-driven decisions to optimise resource allocation and maintenance schedules. The system can automatically generate service requests when the robots require assistance, ensuring seamless operation with minimal downtime. This allows facility managers to monitor performance alongside traditional assets, ensuring that all resources are operating at peak efficiency. Performance data from robots will be visible in both CAFMTEK's mobile app and web interface, providing real-time insights for facility management teams. This integrated solution is designed to be managed entirely through the CAFMTEK mobile app and web platform. Facility managers can easily activate, monitor, and schedule robots for specific tasks, while also viewing real-time performance data and maintenance alerts, all within a single platform. This user-friendly approach ensures that businesses can fully leverage the potential of robotic technology without complex system re-configurations.

HITEK AI and SoftBank Robotics unveil Robot-as-a-Service
HITEK AI and SoftBank Robotics unveil Robot-as-a-Service

Arabian Post

time5 days ago

  • Business
  • Arabian Post

HITEK AI and SoftBank Robotics unveil Robot-as-a-Service

HITEK AI, a leading provider of AI-driven solutions based in the Middle East, has launched a cutting-edge 'Robot-as-a-Service' initiative in partnership with SoftBank Robotics UK. The collaboration combines SoftBank Robotics' state-of-the-art robotic cleaning technologies with HITEK AI's smart facilities management platform, offering a fully integrated solution designed to streamline operations in commercial and residential settings. The new offering aims to enhance the efficiency of cleaning operations by incorporating robotic technology into day-to-day tasks. SoftBank's robots, widely regarded for their advanced capabilities in cleaning large spaces autonomously, are now coupled with HITEK AI's sophisticated management system. This combination allows businesses to benefit from not just automation, but also predictive maintenance, real-time monitoring, and operational analytics. This RaaS platform offers a scalable solution, tailored to meet the diverse needs of industries ranging from hospitality and healthcare to large-scale office spaces and shopping centres. By automating cleaning and maintenance tasks, businesses can reduce human labour costs, improve operational efficiency, and provide a more hygienic environment for employees, visitors, and customers. ADVERTISEMENT Robotic cleaning technology has become increasingly popular as businesses seek innovative ways to cut costs and improve operational efficiency. SoftBank Robotics has been a key player in this space, with its cleaning robots already deployed across various countries and sectors. The company's robots are equipped with advanced sensors and artificial intelligence algorithms, enabling them to navigate spaces independently, identify obstacles, and optimise cleaning routes. This level of sophistication allows for greater precision and consistency compared to traditional cleaning methods. HITEK AI's role in the partnership brings its expertise in artificial intelligence, automation, and data analytics to the table. The company's AI platform not only controls the robotic cleaning process but also monitors performance in real time, offering managers valuable insights into the condition of facilities and the efficiency of cleaning operations. Using data from the robots, HITEK's platform can predict when maintenance or restocking of cleaning supplies is required, ensuring continuous operation with minimal downtime. The integration of AI and robotics in facilities management is seen as an emerging trend that is gaining momentum worldwide. As businesses increasingly embrace smart technologies to enhance operational performance, RaaS is positioning itself as an attractive alternative to traditional cleaning and maintenance services. The ability to scale up operations seamlessly, without the need for additional human resources, provides significant cost savings, especially for large-scale facilities or organisations with multiple locations. Beyond its cost-saving benefits, the platform is designed to address the growing need for hygiene and cleanliness, especially in high-traffic spaces such as hospitals, airports, and shopping malls. With the ongoing emphasis on health and safety, particularly in the aftermath of the pandemic, automated cleaning offers a higher level of precision and consistency, reducing the risk of contamination and ensuring that facilities meet stringent hygiene standards. Both companies are optimistic that this partnership will help drive the wider adoption of robotic and AI-driven solutions in the region. With the Middle East emerging as a key hub for technology adoption and innovation, the introduction of RaaS is expected to accelerate the digital transformation of the facilities management sector. As the demand for smart buildings and automated solutions grows, businesses in the region are increasingly seeking ways to stay ahead of the curve by implementing cutting-edge technologies. The launch of RaaS also signals a shift towards subscription-based models in the technology services market. Instead of purchasing robots outright, businesses can now subscribe to a service that offers them access to the latest robotic cleaning technology as well as ongoing maintenance and support. This model provides greater flexibility, allowing businesses to scale their operations as needed while avoiding the upfront costs associated with acquiring hardware.

HITEK AI launches Robot as a Service in collaboration with SoftBank Robotics
HITEK AI launches Robot as a Service in collaboration with SoftBank Robotics

Zawya

time6 days ago

  • Business
  • Zawya

HITEK AI launches Robot as a Service in collaboration with SoftBank Robotics

Dubai, United Arab Emirates: HITEK AI, a leading provider of AI-driven solutions in the Middle East, and part of the Farnek group of companies, has launched its Robot as a Service (RaaS) offering in partnership with SoftBank Robotics UK (SBR). This innovative service integrates SoftBank's advanced robotic cleaning solutions with HITEK AI's CAFMTEK platform, providing a comprehensive, automated facilities management (FM) solution designed to enhance efficiency, reduce costs, and improve operational performance across industries. The new RaaS solution is aimed at providing businesses in the UAE and Saudi Arabia with cutting-edge robotic technologies that can be seamlessly integrated into their existing FM operations. Through this collaboration, HITEK AI combines SoftBank Robotics' state-of-the-art robots with its CAFMTEK platform to offer a unified service that includes both robotic automation and traditional FM, all managed through a single, intuitive interface. 'Our partnership with SoftBank Robotics aims to bring the future of automated FM to businesses across the UAE and Saudi Arabia,' said Javeria Aijaz, Managing Director of HITEK AI. 'This integration will empower organisations to operate more efficiently, reduce operational costs, and ensure high standards of service, all while contributing to government goals for digital transformation and innovation.' SoftBank will be providing two robot types. Whiz, is a commercial collaborative robot vacuum, powered by BrainOS, the advanced commercial operating system from robotics industry leader Brain Corp. This determines the best route given the surrounding environment, continuous operation for up to three hours and can cover up to 1,500 sqm. Whiz is also equipped with sensors and mechanisms that enable obstacle detection, fall prevention and anomaly impact detection. Another robot, Phantas, is a powerful tool that helps human teams clean better, faster, and more cost-effectively, vacuuming, sweeping, scrubbing, and dust mopping, up to 5,000 sqm per hour. Once integrated with HITEK AI's CAFMTEK platform, facility managers will be able to schedule and monitor routine and ad-hoc cleaning tasks performed by SoftBank's robots. The robots are activated for each new project site with a unique ID and mapped to the specific zones and locations in the facility. Using the CAFMTEK platform, clients can track performance metrics such as square meters cleaned, ensuring high standards of cleanliness with minimal human intervention. The robots are also capable of handling maintenance tasks such as water replenishment and dust bag replacement, reducing operational disruption and increasing efficiency. Integrated with CAFMTEK's analytics dashboard, SoftBank robots send real-time data on cleaning performance, including task completion times, battery levels, and maintenance needs. Facility managers can use this data to track the robots' performance, identify potential issues, and make data-driven decisions to optimize resource allocation and maintenance schedules. The system can automatically generate service requests when the robots need assistance, ensuring seamless operation with minimal downtime. HITEK AI's CAFMTEK system also tracks the service performance of robots, including uptime, task completion rates, and service requirements. This allows facility managers to monitor the robots' performance alongside traditional assets, ensuring that all resources are operating at peak efficiency. Performance data from robots will be visible in both CAFMTEK's mobile app and web interface, providing real-time insights for facility management teams. This integrated solution is designed to be managed entirely through the CAFMTEK mobile app and web platform. Facility managers can easily activate, monitor, and schedule robots for specific tasks, while also viewing real-time performance data and maintenance alerts, all within a single platform. This ease of use ensures that businesses can leverage the full potential of robotic technology without complex system reconfigurations. 'By combining SoftBank Robotics' cutting-edge robotic solutions with HITEK AI's advanced CAFMTEK platform, this launch marks a significant step forward in the digital transformation of facilities management. With a focus on efficiency, automation, and data-driven decision-making, HITEK AI's Robot as a Service offering is poised to redefine the facilities management landscape in the UAE,' added Aijaz. About HITEK AI HITEK AI is a leading provider of AI-driven solutions and facilities management services in the UAE and KSA. Specializing in cutting-edge technologies, HITEK AI is committed to helping businesses achieve greater efficiency, sustainability, and innovation in their operations. From AI-powered CAFM systems to predictive maintenance and robotics, HITEK AI continues to drive digital transformation across multiple industries. About SoftBank Robotics SoftBank Robotics is a global leader in the development of humanoid robots and advanced robotic solutions for a variety of industries. Their robots are designed to enhance productivity, improve customer experience, and revolutionize operations across a wide range of sectors, including retail, hospitality, and healthcare. About Farnek: Farnek is the leading provider of sustainable and technology-driven Facilities Management in the United Arab Emirates. Established in the UAE since 1980, Farnek Services LLC is a Swiss- owned independent total facilities management company. With a skilled workforce of more than 10,000 employees, Farnek delivers professional Facilities Management services across several sectors: Aviation, Hospitality, Banking, Retail, Telecom, Residential, Commercial, Infrastructure, Government, Education, Leisure, and Entertainment.

HITEK AI unveils innovative AI Hologram Assistant
HITEK AI unveils innovative AI Hologram Assistant

Zawya

time25-06-2025

  • Business
  • Zawya

HITEK AI unveils innovative AI Hologram Assistant

Multilingual and interactive digital training solution is set to transform FM training and service support with significant improvements in workforce readiness, operational compliance, safety standards and overall productivity Dubai, United Arab Emirates: HITEK AI, a pioneering leader in advanced digital facility management solutions, part of the Farnek group of companies, has unveiled its latest innovation, an AI-driven Hologram Digital Trainer designed to transform FM workforce training and operational excellence. This revolutionary holographic solution integrates cutting-edge artificial intelligence and immersive technology, redefining traditional training methods across multiple industries including mining, oil & gas, manufacturing, healthcare, hospitality, retail, commercial use and aviation. The HITEK AI Hologram Digital Trainer employs sophisticated AI capabilities, providing interactive and lifelike training experiences. Trainees interact seamlessly with virtual trainers capable of responding to queries in real-time, delivering engaging, personalised training sessions tailored to specific operational requirements. The innovative solution supports multilingual training in both Arabic and English, ensuring broad accessibility and efficient knowledge transfer. "This AI Hologram Digital Trainer represents a transformative leap in workplace training and operational management," said Javeria Aijaz, Managing Director of HITEK AI UAE."This pioneering technology not only enhances employee engagement and knowledge retention but also significantly boosts operational efficiency by delivering consistent, scalable, and high-quality training experiences." Key features of the HITEK AI Hologram Digital Trainer include real-time interactive learning, which employs engaging and responsive holographic trainers providing real-time feedback. Training sessions can also be personalised, with tailored training modules, that can address specific industry needs. Indeed, participants can also raise service requests which are integrated with HITEK CAFM and in the case of hospitality clients, through its dedicated FlexiGuest solution. Another key benefit is its scalable deployment, which encompasses simultaneous sessions across multiple sites which ensures uniform training standards. These immersive training experiences significantly improve knowledge absorption and subsequent application. 'Organisations adopting our innovative holographic solution can expect significant improvements in workforce readiness, operational compliance, safety standards, and overall productivity,' added Aijaz. About HITEK AI HITEK AI, part of Farnek Group, leads the region with innovative digital facility management solutions leveraging AI, IoT, and cloud technologies, fostering operational excellence and sustainable business practices. About Farnek: Farnek is the leading provider of sustainable and technology-driven Facilities Management in the United Arab Emirates. Established in the UAE since 1980, Farnek Services LLC is a Swiss- owned independent total facilities management company. With a skilled workforce of more than 10,000 employees, Farnek delivers professional Facilities Management services across several sectors: Aviation, Hospitality, Banking, Retail, Telecom, Residential, Commercial, Infrastructure, Government, Education, Leisure, and Entertainment.

HITEK AI unveils innovative AI Hologram Assistant - Middle East Business News and Information
HITEK AI unveils innovative AI Hologram Assistant - Middle East Business News and Information

Mid East Info

time25-06-2025

  • Business
  • Mid East Info

HITEK AI unveils innovative AI Hologram Assistant - Middle East Business News and Information

Multilingual and interactive digital training solution is set to transform FM training and service support with significant improvements in workforce readiness, operational compliance, safety standards and overall productivity Dubai, United Arab Emirates: HITEK AI , a pioneering leader in advanced digital facility management solutions, part of the Farnek group of companies, has unveiled its latest innovation, an AI-driven Hologram Digital Trainer designed to transform FM workforce training and operational excellence. This revolutionary holographic solution integrates cutting-edge artificial intelligence and immersive technology, redefining traditional training methods across multiple industries including mining, oil & gas, manufacturing, healthcare, hospitality, retail, commercial use and aviation. The HITEK AI Hologram Digital Trainer employs sophisticated AI capabilities, providing interactive and lifelike training experiences. Trainees interact seamlessly with virtual trainers capable of responding to queries in real-time, delivering engaging, personalised training sessions tailored to specific operational requirements. The innovative solution supports multilingual training in both Arabic and English, ensuring broad accessibility and efficient knowledge transfer. 'This AI Hologram Digital Trainer represents a transformative leap in workplace training and operational management,' said Javeria Aijaz, Managing Director of HITEK AI UAE. 'This pioneering technology not only enhances employee engagement and knowledge retention but also significantly boosts operational efficiency by delivering consistent, scalable, and high-quality training experiences.' Key features of the HITEK AI Hologram Digital Trainer include real-time interactive learning, which employs engaging and responsive holographic trainers providing real-time feedback. Training sessions can also be personalised, with tailored training modules, that can address specific industry needs. Indeed, participants can also raise service requests which are integrated with HITEK CAFM and in the case of hospitality clients, through its dedicated FlexiGuest solution. Another key benefit is its scalable deployment, which encompasses simultaneous sessions across multiple sites which ensures uniform training standards. These immersive training experiences significantly improve knowledge absorption and subsequent application. 'Organisations adopting our innovative holographic solution can expect significant improvements in workforce readiness, operational compliance, safety standards, and overall productivity,' added Aijaz. About HITEK AI: HITEK AI, part of Farnek Group, leads the region with innovative digital facility management solutions leveraging AI, IoT, and cloud technologies, fostering operational excellence and sustainable business practices. About Farnek: Farnek is the leading provider of sustainable and technology-driven Facilities Management in the United Arab Emirates. Established in the UAE since 1980, Farnek Services LLC is a Swiss- owned independent total facilities management company. With a skilled workforce of more than 10,000 employees, Farnek delivers professional Facilities Management services across several sectors: Aviation, Hospitality, Banking, Retail, Telecom, Residential, Commercial, Infrastructure, Government, Education, Leisure, and Entertainment.

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