Latest news with #HafezZalkapli
The Star
a day ago
- Business
- The Star
Travel agency off the hook for not guiding group in Turkiye
Farid says an Istanbul-based operator, not his company, was in charge of handling ground arrangements in Turkiye. A TRAVEL agency has been cleared of wrongdoing by the Johor Consumer Claims Tribunal in a case involving a private group trip to Turkiye. Tribunal president Hafez Zalkapli dismissed a claim for a RM5,000 refund, ruling that the holiday package had been fully utilised and that there was no deception on the part of the travel and tour company based in Sungai Petani, Kedah. The company's managing director Farid Nazmi expressed relief over the verdict, stating that their responsibilities were limited to making ground arrangements for the tour. 'I am glad that the case was dismissed, including the RM5,000 refund demanded by the claimant,' Farid told StarMetro outside the Tribunal office at Menara Ansar, Johor Baru. The respondent said the claimant had used the company's services for ground arrangements for a private group trip to Turkiye from May 8 to 14. The ground arrangements for the 7D/6N trip covered the Turkish cities of Istanbul, Bursa, Ankara, Cappadocia and Pamukkale. Farid said the ground arrangements were RM3,590 each for nine adults and RM2,154 each for two children with full-board meals, hotel rooms, transportation and entrance tickets, bringing the total cost to RM36,618. 'Unlike an open trip where outsiders can join, a private trip caters only to specific people –normally family members, relatives or friends,' explained the respondent. Farid said an Istanbul-based operator was to handle all the ground arrangements for the trip once the group was in Turkiye. He said the company had suggested that the claimant engage a Malaysian tour leader to accompany the group in Turkiye at an additional charge, but this was declined by the claimant. 'We had also lined up optional activities for the group – a jeep safari and hot-air balloon rides costing US$150 (RM633) each, which were not included in the original arrangements,' said Farid. He said tour participants could choose to sign up for the optional activities at an additional cost. During the hearing, the claimant said she was dissatisfied with the arrangements as the respondent had failed to handle the group from the start to the end of the trip and had assigned the task to a Turkish ground operator. 'The respondent did not consult us about engaging a Turkish ground operator to handle our group,' said the claimant. Those who need assistance for Tribunal-related matters can call 07-227 1755 or 07-227 1766 or go to the Johor Consumer Claims Tribunal at Level 17, Menara Ansar, Jalan Trus, Johor Baru.
The Star
14-07-2025
- Automotive
- The Star
Tribunal orders refund for speedometer not up to speed
Sani says the workshop owner kept avoiding him when he asked to have the speedometer fixed. A WORKSHOP in Senai, Johor, has been ordered to refund RM950 to a retiree after failing to repair his car's speedometer. The ruling was made by Johor Consumer Claims Tribunal president Hafez Zalkapli, who mandated the refund be issued within two weeks. The case was brought by M. Sani Md Taib, 68, who explained that the speedometer on his German-made car began malfunctioning in August 2024. 'I have been driving the car for 14 years without any major issues, until the speedometer failed,' he said when met outside the tribunal at Menara Ansar, Johor Baru. 'Driving the car with the faulty meter was unsafe as I wasn't sure whether I was driving within the permissible speed limit,' said Sani, 68. He said the odometer also failed to clock the distance travelled. 'The odometer remained fixed at 436km, which didn't make any sense for a 14-year-old car.' Sani went to the Senai workshop to have the speedometer fixed last August. 'I bought a speedometer from the workshop for RM950 and had it installed,' said the claimant. Even after a replacement, he said the new speedometer was defective as well. 'I called the workshop owner many times to have the speedometer fixed but he avoided me, claiming to be busy,' said Sani, who then filed a case with the Consumer Claims Tribunal. Those who need tribunal assistance can call 07-227 1755 or 07-227 1766 or visit the Johor Tribunal office at Level 17, Menara Ansar, Jalan Trus.
Free Malaysia Today
10-07-2025
- Free Malaysia Today
Man claims trial to trafficking own relative for scam ring
Jackson Choh Safri, who hails from Sarawak, pleaded not guilty after the charge was read before judge Surita Budin. (File pic) PETALING JAYA : A 24-year-old man has claimed trial in the Seremban sessions court to a charge of trafficking in his own relative to be exploited by a scam syndicate. Jackson Choh Safri, 24, who hails from Sarawak, pleaded not guilty after the charge was read before judge Surita Budin, Harian Metro reported. He was accused of trafficking in Joshua Edward, 27, at around 4am at a house in Youth City, Nilai, on June 24. The charge was framed under Section 12 of the Anti-Trafficking in Persons and Anti-Smuggling of Migrants Act 2007, which provides for up to 20 years in prison and a fine, upon conviction. Deputy public prosecutor Raya Nurul Balkis Zunaidi, who proposed bail of RM50,000, said the victim was both a relative and an employee of the accused. Lawyer Hafez Zalkapli sought a lower bail amount, saying Choh was now jobless and had to care for a disabled younger brother and an unemployed elder sister. Choh was allowed to post bail of RM20,000 but was told to surrender his passport and report to the nearest police station every month. The court fixed Aug 14 for submission of documents.
