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Mid East Info
05-05-2025
- Health
- Mid East Info
Bupa CareConnect Wins Two Honors at the CHI Excellence Awards - Middle East Business News and Information
Bupa Arabia for Cooperative Insurance has announced that its healthcare arm, Bupa CareConnect, has won two prestigious awards at the third edition of the Saudi Council of Health Insurance (CHI) Excellence Awards 2024, affirming its leadership in digital healthcare innovation and sustainable healthcare practices in the Kingdom of Saudi Arabia. The high-profile awards ceremony was held under the patronage of H.E. Fahad Al-Jalajel, Minister of Health, and convened senior healthcare executives, policymakers, and innovators from across the Kingdom and the broader region. Driving Healthcare Innovation in Saudi Arabia: Bupa CareConnect was awarded in two categories: 'Innovative Sustainability for Private Providers' and 'Digital Innovation in Healthcare for Private Providers.' These accolades highlight the company's pioneering efforts to harness cutting-edge technologies and deliver patient-centric solutions that align with the health and well-being priorities of Saudi Vision 2030. 'This recognition reaffirms our belief that impactful healthcare begins with innovation rooted in human needs,' said Tal Nazer, CEO of Bupa Arabia. 'We're proud to lead this transformation and extend our gratitude to every member of our Digital Clinic team and our partners who contributed to this success.' Nazer added the company aims to create a holistic, patient-first experience powered by digital tools, greater flexibility, and seamless accessibility—without the need for pre-approvals. 'We are redefining access to healthcare by making it seamless, personalized, and responsive,' he stated. He also commended the CHI for its efforts in promoting a sector-wide culture of excellence through a national platform that recognizes innovation and value-based care. Pioneering Virtual Healthcare: Bupa Arabia's Digital Clinics have become a benchmark for virtual healthcare delivery, offering real-time consultations across more than 10 specialties and enhanced user experiences powered by AI-driven claims processing and smart digital platforms. These innovations enable patients to navigate their healthcare journeys more efficiently while expanding sustainable access to high-quality care. 'This award is a tribute to the commitment and compassion of our medical professionals, who are at the heart of everything we do,' said Dr. Abdullah Khafagy, Executive Medical Director of Bupa CareConnect. 'It motivates us to continue elevating standards in preventive, tech-enabled healthcare.' The recognition further solidifies Bupa CareConnect's position as the Kingdom's leading provider of virtual consultations, reflecting its ongoing commitment to transforming healthcare through innovation, agility, and data-driven insight. Market Leadership and Continued Recognition: Bupa Arabia has a long-standing track record of excellence at the CHI Excellence Awards. In 2023, the company secured six awards, including Health Insurer of the Year, Best Customer Experience, and Digital Excellence, along with individual honors such as CEO of the Year, Women Leader of the Year, and Young Achiever of the Year. Its reputation extends beyond national borders. At the Golden Shield of Excellence Awards during the InsurTech Middle East 2024 Conference, Bupa Arabia was named 'Best Health Insurance Company of 2024' and 'Best Insurance Brand.' These accolades affirm the company's status as the largest health insurer in Saudi Arabia, commanding a 32% market share and reporting net profits exceeding SAR 1.166 billion in 2024, marking a 24.02% year-on-year growth. Looking Ahead: Bupa Arabia remains focused on shaping the future of healthcare in the Kingdom by continuing to invest in innovation, support community health initiatives, and empower individuals to take charge of their well-being—advancing Saudi Arabia's journey toward a more sustainable, inclusive, and resilient healthcare system. The CHI Excellence Awards serve as a national platform for celebrating outstanding contributions to Saudi Arabia's healthcare sector, promoting a culture of continuous innovation, quality, and value-based care in alignment with the Kingdom's strategic vision. About Bupa Arabia: Bupa Arabia was originated in kingdom of Saudi Arabia in 1997 as a partnership between Global Bupa and Nazer group to become a contributive corporation in 2008 with the most successful allotment procedure in the insurance sector, and Bupa is considered a Saudi corporation that is part of the Bupa global network, and it provides healthcare services with international standards for individuals and families and for biggest companies and organizations in the kingdom, and its distinguished for providing the biggest international hospitals network including 1.2 million destination in 190 countries around the world. And Bupa provides more than the regular insurance in which it established Bupa healthcare to provide healthcare services using the latest technological means due to Bupa's digital clinic and to having Saudi doctors in different majors such as family medicine, internal medicine, obstetrics and chronic disease care. Bupa is distinguished with an environment that increases productivity and stimulates creativity, which had it qualified to win several prestigious awards in the field and its considered one of the leading companies in enhancing women status, and having Saudi youth until it succeeded in getting a significant increase in localization percentages to more than xx%. For more information, please visit the link below:
Muscat Daily
05-02-2025
- Business
- Muscat Daily
GIG Gulf expands in Oman with new headquarters
GIG Gulf is proud to announce a significant milestone in its expansion and commitment to serving the Omani market. As part of our ongoing growth strategy, we are relocating our Oman headquarters to a new, larger office in Ghala Heights. This expansion is a testament to our commitment to Oman and its future. In addition to the new Oman headquarters, we are excited to unveil our largest retail shop in the country, strategically located on the ground floor of our new office. With this expansion, GIG Gulf strengthens its presence in the country, now operating a total of five branches across Oman. This relocation and expansion are key components of our strategic vision, enabling us to broaden our product offerings, improve service quality, and elevate the overall customer experience. The new office and retail space will enable us to better support our growing customer base as we are strengthening our partnerships across Oman. Furthermore, this initiative aligns with the nation's Vision 2040 by fostering investment in infrastructure, innovation, and talent development, reinforcing our commitment to sustainable growth and long-term success in the region. 'We are thrilled to be expanding our presence in Oman and taking this significant step forward,' said Mehdi Salim Said Al Harthy, General Manager GIG Gulf Oman. 'Our new headquarters and retail shop in Ghala Heights reflect our ongoing commitment to providing exceptional service and convenience to our customers and partners.' In addition to this expansion, GIG Gulf has been named Health Insurer of the Year at the prestigious 2025 MENA Intelligent Insurer (Previously MENA IR) Awards. This marks the third time GIG Gulf has received this honor, having also won in 2022 and 2023. The award underscores our dedication to delivering innovative, customer-focused health insurance solutions tailored to the unique needs of the MENA region. With a strong emphasis on simplifying healthcare access, leveraging cutting-edge digital tools, and providing unmatched service excellence, we continue to lead the way in redefining the insurance experience. As GIG Gulf celebrates these milestones, the company remains committed to empowering our customers with the confidence to protect what matters most ensuring their health, well-being, and peace of mind.
Zawya
27-01-2025
- Business
- Zawya
GIG Gulf named Health Insurer of the Year at the 2025 MENA II Awards for the third time
Dubai, United Arab Emirates: GIG Gulf has been named Health Insurer of the Year at the prestigious 2025 MENA Intelligent Insurer (Previously MENA IR) Awards, marking a significant milestone as the company's third win in this category, having also secured the title in 2022 and 2023. This recognition highlights GIG Gulf's ongoing commitment to delivering innovative, customer-focused health insurance solutions tailored to the unique needs of the MENA region. With a strong emphasis on simplifying healthcare access, leveraging cutting-edge digital tools, and providing unmatched service excellence, GIG Gulf continues to lead the way in redefining the insurance experience. Our ambition and commitment to enhancing customer and member wellbeing is amplified through our tailored wellbeing offerings and insights gathered from our inaugural regional wellbeing survey launched in October 2024. This report empowers us to gain deeper insights into our customers' needs, enabling the development of impactful programs tailored to meet them. Paul Adamson, CEO of GIG Gulf, commented on the achievement: 'Winning the Health Insurer of the Year award for the third time is a testament to our dedication to putting our customers at the heart of everything we do. It reflects our relentless focus to understand customer needs and develop tailored healthcare and wellbeing solutions to build trust with our members across the region. This recognition follows our recent appointment to PI (Preferred Insurance) Status by the Dubai Health Insurance Corporation (DHIC), which serves the medical insurance needs of the Lower Salary Band (LSB) segment. It marks a significant milestone in our commitment to delivering exceptional insurance solutions and expanding access to quality healthcare to a broader segment of the UAE population.' In addition to this win, GIG Gulf was also nominated for Cyber Insurance Provider of the Year and Commercial Lines Insurer of the Year. The company's excellence in these categories was further recognized with a commendation, highlighting its continued efforts to provide comprehensive, innovative, and reliable solutions for its customers in an ever-evolving risk landscape. The MENA II Awards, widely regarded as a benchmark of excellence in the insurance industry, recognize organizations that demonstrate exceptional performance, innovation, and impact. GIG Gulf's achievement reaffirms its position as a trusted health insurance partner, offering cutting-edge benefits and services that prioritize both individuals and businesses. As GIG Gulf celebrates this momentous milestone, the company remains committed to empowering our customers with the confidence to protect what matters most ensuring their health, well-being, and peace of mind. ABOUT GIG GULF GIG Gulf is part of the Gulf Insurance Group (GIG), the #1 largest regional composite insurer with companies in Kuwait, Jordan, Bahrain, Egypt, Turkey, Algeria, Qatar, Oman, Iraq, Lebanon, Saudi Arabia, and United Arab Emirates. Its reported consolidated assets stand at US$3.8 billion as of 31 December 2023. GIG Gulf is an 'A' rated regional insurer with a top 5 position in each of its markets. GIG Gulf has been present in the GCC region for over 70 years with a strategic focus on both growth and investments and is a 1-stop shop offering a wide range of insurance products and services that cater to a broad variety of needs for corporates, SMEs, and individual customers throughout UAE, Oman, Bahrain and Qatar. GIG Gulf also owns a 50% stake in GIG Saudi. GIG Gulf is a subsidiary of Fairfax Financial Holdings Limited, a holding company headquartered in Toronto, Canada, which, through its subsidiaries, is primarily engaged in property and casualty insurance and reinsurance and the associated investment management. With a workforce of over 800 employees across 12 branches and retail shops region-wide and over 1 million customers, GIG Gulf is a caring partner that encourages customers to achieve their goals and live an inspiring and fulfilling life. Obsessed with customer feedback and continuously evolving to become the region's digital insurer of reference, GIG Gulf is also focused on making a difference for customers, partners and communities through strong CSR commitments. Recognised as a leading insurance brand, GIG Gulf has been winning several awards for its quality of services and products, most recently winning, The Health Insurer of the Year award by MENAIR 2023 Award, The Middle East Leadership Awards and received the ISO 2700 Certificate. For more information, visit and follow us on: FOR MORE INFORMATION: GIG: Hayley Clements Regional Communication Manager WEBER SHANDWICK: Karan Narsinghani Senior Account Manager KNarsinghani@ IMPORTANT LEGAL INFORMATION AND CAUTIONARY STATEMENTS CONCERNING FORWARD-LOOKING STATEMENTS Certain statements contained herein may be forward-looking statements including, but not limited to, statements that are predictions of or indicate future events, trends, plans or objectives. Undue reliance should not be placed on such statements because, by their nature, they are subject to known and unknown risks and uncertainties and can be affected by other factors that could cause actual results and GIG GULF's plans and objectives to differ materially from those expressed or implied in the forward-looking statements. GIG GULF undertakes no obligation to publicly update or revise any of these forward-looking statements, whether to reflect new information, future events, or circumstances or otherwise.
