Latest news with #HeatherGarboden
Fox News
15-05-2025
- Business
- Fox News
Major airline holding flights to accommodate flyers with connections
Many Americans are planning to take to the skies to get to their destinations this summer. Ahead of the season, American Airlines announced that for the period between May 16 and Sept. 2, over 715,000 flights have been booked — with July 6 predicted to be the most-traveled day. American Airlines is looking to take some of the anxiety away from some of those flights by introducing new technology for customers with connections. "If the airline determines it can delay the flight without any impact on the airline's schedule, we will propose a short hold to get those connecting customers onboard," the airline announced in a press release. The technology will first be rolled out at the Dallas-Fort Worth International Airport hub in Texas to "identif[y] departing flights with connecting customers who might miss their flight." It is unclear how long planes can be held and if there will be any impact on fellow flyers. The technology "helps automate and enhance existing processes to hold certain connecting flights so the airline can help even more customers make their connections and get to their final destinations," the press release also notes. Following the first rollout, American Airlines plans to expand the test to Charlotte Douglas International Airport in North Carolina, followed by other hubs over the summer. Heather Garboden, chief customer officer at American Airlines, said in the press release, "Expectations are high when customers are traveling for their hard-earned summer vacations." A massive 45.1 million Americans are set to travel at least 50 miles from their home during the long weekend, AAA announced. Of the millions of Americans traveling, AAA predicts 3.61 million will be flying to their destinations. That's a 2% increase from last year. "Whether it's our redesigned app, improvements to our boarding process or other new technology across the operation, we are excited for customers to have a new and improved experience traveling with us this summer," Garboden added. Fox News Digital reached out to American Airlines for additional comment.
New York Post
05-05-2025
- Business
- New York Post
American Airlines unveils ritzy new plane suites launching this summer
Things are about to get a lot 'suite'er for passengers aboard some international American Airlines flights. This summer, the airline is debuting its Flagship Suite seats aboard its newest Boeing 787-9 aircraft. Advertisement The 51 Flagship Suite seats at the front of the aircraft will feature 'privacy doors, more personal storage space with a wireless charging pad and a one-of-a-kind chaise lounge seating option with an adjustable headrest pillow,' American said in a press release. 'Every aspect of our new 787-9 is designed to feel premium in nature,' Heather Garboden, American's Chief Customer Officer, said in a statement. 'Whether flying for business or pleasure, having the opportunity to explore other parts of the world should be an exciting and memorable experience that begins the moment you book your flight, long before you reach your final destination.' 4 This summer, American Airlines is debuting its Flagship Suite seats aboard its newest Boeing 787-9 aircraft. Markus Mainka – 4 The 51 Flagship Suite seats at the front of the aircraft will feature 'privacy doors, more personal storage space with a wireless charging pad and a one-of-a-kind chaise lounge seating option with an adjustable headrest pillow.' American Airlines Advertisement Starting Monday, customers can purchase tickets for the inaugural flight taking place on June 5 from Chicago O'Hare (ORD) to Los Angeles (LAX) as Flight 2012. The flight will return to ORD before resuming to London Heathrow (LHR) as Flight 98, the airline's inaugural international Flagship Suite service flight. 'Later this summer, American will also operate the new 787-9 from Philadelphia (PHL) to LHR and Zurich (ZRH). Flagship Suite service will go down under this fall with service from Dallas Fort Worth (DFW) to Brisbane, Australia (BNE),' American Airlines said. The two new Boeing 787-9 planes arrived in Dallas-Fort Worth last week and are just a couple of the 30 new aircraft expected to join the airline's 'fleet family between now and 2029.' 4 Flagship Suite customers receive priority check-in, security, boarding, baggage handling and access to American's Flagship lounge, which offers free 'regionally inspired dishes and signature cocktails.' American Airlines Advertisement 4 The two new Boeing 787-9 planes arrived in Dallas-Fort Worth last week and are just a couple of the 30 new aircraft expected to join the airline's 'fleet family between now and 2029.' American Airlines Flagship Suite customers receive priority check-in, security, boarding, baggage handling and access to American's Flagship lounge, which offers free 'regionally inspired dishes and signature cocktails.' Once onboard, those passengers will be offered 'a multicourse meal curated to pair with award-winning wines, premium amenity kits containing an array of luxury skincare items and a comfy duvet blanket accompanied with a refreshing dual-sided pillow with cool touch fabric on one side and traditional fabric on the other.' Eventually, Flagship Suite seats will be available on newly delivered Airbus A321XLR aircraft and American's retrofitted Boeing 777-300ER, the airline said.
Yahoo
03-05-2025
- Business
- Yahoo
American Airlines' new Flagship Suite business class will enter service on these routes
American Airline's latest business class product is about to take flight. The airline announced Friday that its new Flagship Suites will go on sale on select routes starting next week, with service set to begin on some flights as soon as next month. The new suites will begin service on new Boeing 787-9 aircraft, and will later be introduced on Airbus A321XLRs and retrofitted Boeing 777-300ERs. The seats feature fully lie-flat beds and closing doors. 'Every aspect of our new 787-9 is designed to feel premium in nature,' Heather Garboden, American's Chief Customer Officer said in a statement. 'Whether flying for business or pleasure, having the opportunity to explore other parts of the world should be an exciting and memorable experience that begins the moment you book your flight, long before you reach your final destination.' The 787s will feature new premium economy seats as well. According to American, these are the first round-trip routes the new seats will be available on: Chicago (ORD) to London (LHR) beginning June 5 Philadelphia (PHL) to London (LHR) beginning Aug. 6 Philadelphia (PHL) to Zurich (ZHR) beginning Sept. 3 Dallas Fort Worth (DFW) to Brisbane (BNE) beginning Oct. 26. Zach Wichter is a travel reporter and writes the Cruising Altitude column for USA TODAY. He is based in New York and you can reach him at zwichter@ This article originally appeared on USA TODAY: Here are the first routes with American Airlines' new business class
USA Today
02-05-2025
- Business
- USA Today
American Airlines' new Flagship Suite business class will enter service on these routes
American Airlines' new Flagship Suite business class will enter service on these routes Show Caption Hide Caption Free Wi-Fi coming to more than 2 million American Airlines flights While American Airlines prepares to launch free Wi-Fi for AAdvantage members, rival carriers United and Delta have already implemented similar services. Scripps News American Airlines' new Flagship Suites, featuring lie-flat beds and closing doors, will debut on select routes starting in June. The new suites will be available on Boeing 787-9s initially, followed by Airbus A321XLRs and retrofitted Boeing 777-300ERs. The 787-9 aircraft will also feature new premium economy seats. American Airline's latest business class product is about to take flight. The airline announced Friday that its new Flagship Suites will go on sale on select routes starting next week, with service set to begin on some flights as soon as next month. The new suites will begin service on new Boeing 787-9 aircraft, and will later be introduced on Airbus A321XLRs and retrofitted Boeing 777-300ERs. The seats feature fully lie-flat beds and closing doors. 'Every aspect of our new 787-9 is designed to feel premium in nature,' Heather Garboden, American's Chief Customer Officer said in a statement. 'Whether flying for business or pleasure, having the opportunity to explore other parts of the world should be an exciting and memorable experience that begins the moment you book your flight, long before you reach your final destination.' The 787s will feature new premium economy seats as well. According to American, these are the first round-trip routes the new seats will be available on: Chicago (ORD) to London (LHR) beginning June 5 Philadelphia (PHL) to London (LHR) beginning Aug. 6 Philadelphia (PHL) to Zurich (ZHR) beginning Sept. 3 Dallas Fort Worth (DFW) to Brisbane (BNE) beginning Oct. 26. Zach Wichter is a travel reporter and writes the Cruising Altitude column for USA TODAY. He is based in New York and you can reach him at zwichter@
Yahoo
02-05-2025
- Business
- Yahoo
American Airlines' new Flagship Suite business class will enter service on these routes
American Airline's latest business class product is about to take flight. The airline announced Friday that its new Flagship Suites will go on sale on select routes starting next week, with service set to begin on some flights as soon as next month. The new suites will begin service on new Boeing 787-9 aircraft, and will later be introduced on Airbus A321XLRs and retrofitted Boeing 777-300ERs. The seats feature fully lie-flat beds and closing doors. 'Every aspect of our new 787-9 is designed to feel premium in nature,' Heather Garboden, American's Chief Customer Officer said in a statement. 'Whether flying for business or pleasure, having the opportunity to explore other parts of the world should be an exciting and memorable experience that begins the moment you book your flight, long before you reach your final destination.' The 787s will feature new premium economy seats as well. According to American, these are the first round-trip routes the new seats will be available on: Chicago (ORD) to London (LHR) beginning June 5 Philadelphia (PHL) to London (LHR) beginning Aug. 6 Philadelphia (PHL) to Zurich (ZHR) beginning Sept. 3 Dallas Fort Worth (DFW) to Brisbane (BNE) beginning Oct. 26. Zach Wichter is a travel reporter and writes the Cruising Altitude column for USA TODAY. He is based in New York and you can reach him at zwichter@ This article originally appeared on USA TODAY: Here are the first routes with American Airlines' new business class
