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Yahoo
22-05-2025
- Business
- Yahoo
IBM powers technology upgrade for Sri Lanka's Pan Asia Bank
Pan Asia Banking Corporation of Sri Lanka has partnered with IBM to upgrade its digital infrastructure. This collaboration comes as banks in the region adapt to the demands of customers who seek customised experiences, transparency, and security in real-time. To facilitate continuous growth and round-the-clock banking services, Pan Asia Bank has implemented a modernised technology framework that includes advanced servers, AI-driven application monitoring, and scalable data storage solutions. These enhancements are designed to improve cloud readiness and offer real-time insights into application performance, thereby minimising downtime and enhancing customer satisfaction, stated the tech vendor. Pan Asia Bank chief information officer Kanchana Devasurendra said: 'With their proven track record of helping banking institutions around the world digitally transform, it was a natural choice for us to adopt these solutions from IBM. 'We believe that this transformation will help us strengthen our customer relationships through better service delivery and accelerate our innovation capability.' In conjunction with South Asian Technologies (SAT), IBM implemented a suite of AI and hybrid cloud solutions, which feature IBM Power10 servers, IBM FlashSystem storage, and IBM Instana for comprehensive application performance monitoring. According to IBM, the integration of these technologies has yielded improvements for the bank, including a 40% increase in application performance and a 50% reduction in the time required to launch new services. Additionally, the upgrades have resulted in enhanced uptime and decreased operational expenses, the tech provider added. IBM India & South Asia managing director Sandip Patel said: 'Sri Lanka presents tremendous opportunities for digital transformation, and we're proud to collaborate with forward-thinking institutions like Pan Asia Bank in harnessing the power of AI and hybrid cloud.' Last month, BNP Paribas extended its partnership with IBM Cloud for another ten years to enhance its cloud-native strategy and advance generative artificial intelligence (GenAI) capabilities. "IBM powers technology upgrade for Sri Lanka's Pan Asia Bank" was originally created and published by Retail Banker International, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Hans India
16-05-2025
- Business
- Hans India
API Holdings Limited Supercharges its Digital Health Technology Stack with IBM Instana
API Holdings Limited ('API'), among India's largest digital healthcare platform and the parent company of the entities owning leading brands such as Pharm Easy, Thyrocare, and Retailio, today announced their collaboration with IBM to harness the power of AI-driven automated observability to proactively manage their application stack using IBM Instana. This has empowered API to deliver seamless healthcare services to customers while accelerating time-to-market for new services. With IBM Instana, API has deployed full-stack, real-time observability across its complex microservices architecture, ensuring rapid incident detection, accelerated root cause analysis, and continuous performance optimization for its consumer and enterprise applications. This has resulted in up to 30% reduction in Mean Time to Resolution (MTTR) for issues, improved developer productivity, and created a scalable observability foundation for future growth of their application landscape. 'IBM Instana has become our command center for incident management - intuitive, developer-friendly, and powerful. From real-time alerts to precise root cause analysis, it plays a central role in maintaining our application uptime ultimately enhancing customer trust. A high confidence on application monitoring and uptime has made more time for our Tech teams to innovate and perform higher value work like rapidly launching new services on its platforms,' said Vivek Kumar Singh, Vice President, Engineering, API. IBM Instana is currently deployed across three major businesses owned by API - Pharm Easy, Thyrocare, and Retailio to monitor a diverse range of mission-critical applications. Its seamless integration with automation systems and collaboration tools ensures real-time alerts through chat platforms and rapid incident resolution via virtual meeting platforms. 'Succeeding in today's competitive digital healthcare sector demands always-on performance and instant incident resolution. Our work with API exemplifies how having insights-driven visibility of application and infrastructure environments can enable healthcare businesses drive productivity, innovate at pace, stay resilient, and continually deliver value to customers,' said Viswanath Ramaswamy, Vice President, Technology, IBM India & South Asia.
Morocco World
23-04-2025
- Business
- Morocco World
Société Générale Maroc Transforms Banking Infrastructure with IBM, PowerM
Doha – Société Générale Marocaine de Banques has launched a major digital transformation initiative in partnership with IBM and Power Maroc (PowerM). The bank is transitioning from monolithic applications to a microservices-based architecture to enhance operational efficiency, strengthen security measures, and deliver superior digital banking services. As Morocco's digital landscape evolves, customer expectations for seamless and swift banking experiences have risen significantly. Recognizing this shift, Société Générale Maroc determined that modernizing its IT infrastructure was essential to support open banking initiatives and foster innovation. While reliable, the bank's existing systems had limitations in scalability and integration with external services, which hindered rapid deployment of new digital offerings. 'To build a sustainable system, it is essential to strengthen the foundations of infrastructure and platforms, avoiding reliance on fragile structures,' said Adil El Kourri, CIO and COO of the Technology Division at Société Générale Maroc, in a recent statement. 'IBM Cloud Pak, with its resilience and modularity, serves as a cornerstone of this transformation, providing enhanced security, optimized performance, and opportunities for innovation, particularly in artificial intelligence,' he added. The transformation process began with a comprehensive analysis of the bank's applications conducted by PowerM and IBM Expert Labs. Initial efforts focused on resolving performance issues and improving security measures. The team implemented upgrades to IBM Guardium and IBM MQ to protect sensitive customer data and ensure high-availability messaging between applications, even during peak periods. Additionally, IBM Instana was deployed to improve infrastructure observability, allowing the IT team to proactively resolve issues. Building on these improvements, Société Générale Maroc is now deploying IBM Cloud Pak for Integration and IBM Cloud Pak for Applications. The bank is also adopting PowerM's containerization platform, rKube, built on IBM Red Hat OpenShift. This integration aims to streamline services, accelerate development, and position the bank at the forefront of Morocco's financial sector. Walid Largou, CTO at Power Maroc, noted, 'At Power Maroc, we view technological solutions within the broader business context. Our collaboration with Société Générale Maroc and IBM is not just about addressing technical challenges but unlocking new business opportunities that drive growth and enhance customer satisfaction.' The transformation aligns with global banking trends that emphasize digitization to reshape operations and drive innovation. According to IBM's 2025 Global Outlook for Banking and Financial Markets, embracing end-to-end digitization is critical for banks to elevate their performance in today's digital-first economies and keep pace with client demands and AI-led innovations. 'We are excited to support Société Générale Maroc in its journey towards a modernized, agile banking infrastructure,' said Mimoun Ouchaou, General Manager and Technology Leader at IBM Morocco. 'By leveraging IBM's advanced technologies and the expertise of Power Maroc, Société Générale Maroc is well-positioned to meet evolving customer expectations and drive innovation in the Moroccan financial sector,' he continued. Through these ongoing modernization efforts, Société Générale Maroc aims to deliver enhanced digital services, foster greater customer engagement, and solidify its position as a leader in Morocco's banking industry. Read also: Saham Group Finalizes Acquisition of Société Générale's Moroccan Subsidiaries Tags: IBMPowerMSociété Générale
