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IBM Opens Agentic AI Innovation Center in India
IBM Opens Agentic AI Innovation Center in India

Hans India

time5 days ago

  • Business
  • Hans India

IBM Opens Agentic AI Innovation Center in India

IBM (NYSE: IBM) opened its newest Agentic AI Innovation Center at its Bengaluru office. The Center fosters co-creation and offers clients hands-on experience working with autonomous AI agents. At the Center, clients and partners can build AI agents, fine-tune Small Language Models (SLMs) to power them, and audit the entire process—all within a matter of hours. Clients, partners and startups can explore AI agents on IBM's platform and solutions. At the heart of the Center and IBM's agentic AI strategy, is IBM watsonx Orchestrate, a single solution that helps companies build, deploy, and manage all of their AI agents and their assistants – and enable them to work across their existing technology stack. The Center will help clients, partners, and startups fast-track adoption of AI, foster co-innovation, and empower developers through hands-on learning and collaboration with IBM AI experts. Developer hangouts and AI Accelerator Days will be organized for an ongoing engagement with community to foster learning in the latest advancements in AI technology and deep engagement that leads to building tangible outcomes. Inaugurating the facility, Dinesh Nirmal, Senior Vice President, IBM Software said, 'We are entering a new era of AI—one defined by intelligent agents that don't just assist but act, adapt, and collaborate in real time. The IBM Agentic AI center brings this vision to life by urging local enterprises to evolve their AI strategy from reactive to proactive. It will empower clients and partners, to identify processes and workflows where AI will significantly boost productivity, elevate customer satisfaction, minimize downtime and enable users to focus on strategic tasks.' A recent survey by IBM, in collaboration with Oxford Economics, reveals that AI is now a key driver of financial performance. The study found that Indian business leaders are leading the charge globally in adopting AI across core business functions. Notably, 78% of Indian executives believe the greatest value of agentic AI lies in enhancing decision-making. Additionally, 78% of the Indian leaders are actively encouraging employees to experiment with agentic AI tools—underscoring a strong culture of innovation and forward-looking leadership.

IBM opens agentic AI innovation center in India
IBM opens agentic AI innovation center in India

Time of India

time7 days ago

  • Business
  • Time of India

IBM opens agentic AI innovation center in India

IBM opened its newest Agentic AI Innovation Center at its Bengaluru office. The Center fosters co-creation and offers clients hands-on experience working with autonomous AI agents. At the Center, clients and partners can build AI agents, fine-tune Small Language Models (SLMs) to power them, and audit the entire process—all within a matter of hours. Clients, partners and startups can explore AI agents on IBM's platform and solutions. At the heart of the Center and IBM's agentic AI strategy, is IBM watsonx Orchestrate, a single solution that helps companies build, deploy, and manage all of their AI agents and their assistants – and enable them to work across their existing technology stack. The Center will help clients, partners, and startups fast-track adoption of AI, foster co-innovation, and empower developers through hands-on learning and collaboration with IBM AI experts. Developer hangouts and AI Accelerator Days will be organized for an ongoing engagement with community to foster learning in the latest advancements in AI technology and deep engagement that leads to building tangible outcomes. Inaugurating the facility, Dinesh Nirmal, Senior Vice President, IBM Software said, 'We are entering a new era of AI—one defined by intelligent agents that don't just assist but act, adapt, and collaborate in real time. The IBM Agentic AI center brings this vision to life by urging local enterprises to evolve their AI strategy from reactive to proactive. It will empower clients and partners, to identify processes and workflows where AI will significantly boost productivity, elevate customer satisfaction, minimize downtime and enable users to focus on strategic tasks.' A recent survey by IBM, in collaboration with Oxford Economics, reveals that AI is now a key driver of financial performance. The study found that Indian business leaders are leading the charge globally in adopting AI across core business functions. Notably, 78% of Indian executives believe the greatest value of agentic AI lies in enhancing decision-making. Additionally, 78% of the Indian leaders are actively encouraging employees to experiment with agentic AI tools—underscoring a strong culture of innovation and forward-looking leadership. Sandip Patel, Managing Director, IBM India and South Asia added, "AI is no longer just the future—it is reshaping India today. To unlock its full potential and realize the vision of Viksit Bharat, Indian enterprises must deepen their understanding and focus on high-impact use cases. The rise of Agentic AI is accelerating innovation to meet evolving business needs. With its new Agentic AI Innovation Center, IBM will drive industry-wide collaboration, nurture homegrown innovation, and ensure scalable, real-world impact within a strong governance framework."

Enterprises will take 18-24 months to see real benefits of Agentic AI: IBM executive
Enterprises will take 18-24 months to see real benefits of Agentic AI: IBM executive

Time of India

time16-07-2025

  • Business
  • Time of India

Enterprises will take 18-24 months to see real benefits of Agentic AI: IBM executive

While there are a lot of claims about agentic artificial intelligence (AI) currently, the real benefits will come in the next 18-24 months as enterprises implement these solutions in their systems, Dinesh Nirmal, senior vice president, IBM Software , told ET. Agentic AI is becoming a key area of interest for large enterprises and startups, with the latest McKinsey report estimating the market's potential to be $11 trillion to $18 trillion globally in the areas of marketing, sales, and supply chain. While there is potential, the report noted that over 80% of the companies have not seen any material impact on their top or bottomline from their GenAI initiatives Nirmal said that while any new technology will take time for adoption, considering that there are multiple challenges in terms of reliability, scalability, security, and regulatory concerns. 'But the potential is huge,' he company is seeing demand for agentic AI solutions from its clients. It is also using these solutions internally. IBM is seeing momentum from Indian enterprise customers, said tap into the growing demand, the company has launched the Agentic AI Innovation Centre at its Bengaluru office, where it will work with customers, partners, and startups to co-create solutions, build AI agents , fine-tune small language models, and audit the process on IBM watsonx Orchestrate. But the company did not disclose the scale of the said that the centre will be a part of its global effort and will focus on building AgentOps, agent-to-agent communication, and security aspects to stay ahead in the agentic AI said that India is critical for the company, given the scale of talent and skills in the country.

India's AI Moment: Responsible AI Agents that Don't just Assist—They Act
India's AI Moment: Responsible AI Agents that Don't just Assist—They Act

Time of India

time18-06-2025

  • Business
  • Time of India

India's AI Moment: Responsible AI Agents that Don't just Assist—They Act

As the Indian Premier League (IPL) season captivated millions, few realised that Artificial Intelligence is playing a behind-the-scenes role in transforming how cricket is played and experienced. For example, IBM has developed a solution for a leading cricket association in India using watsonx which helps automates match analysis by converting ball-by-ball data into rapid, accurate insights and visual reports. It provides teams with real-time strategic intelligence, enabling smarter decisions and improving player performance. This innovative application is just one example of how AI boosts productivity and reshapes industries across India. This isn't just a sports story—it's a powerful example of how AI is reshaping industries across the world. From cricket pitches to corporate boardrooms, AI agents are unlocking unprecedented productivity and redefining what's possible. From Stadiums to Enterprises: Real-World Applications of AI Agents In the digital age, India is emerging as a leader in innovation, where AI is not just a tool but a transformative force. IBM plays a critical role in the advancement of AI agent development, offering solutions that integrate seamlessly across enterprise tech stacks. At the core of this advancement is IBM watsonx Orchestrate—a powerful platform that automates workflows across various functions including HR, procurement, customer service, and sales. HR Automation : Streamline the entire employee lifecycle from 'hire to retire' - right from resume screening to interview scheduling, learning experiences and beyond. Customer service : 24x7 support means better efficiency— AI voice agents provide quick, clear, and accurate responses alongside human reps, enhancing real-time customer support and uncovering valuable client insights in every conversation. Procurement Optimization : Automating workflows, improving supplier risk assessments, speeding contract management, and reducing helpdesk tickets can lead upto 75% efficiency gains. Sales Enablement : AI agents assist in lead generation, customer outreach, and sales forecasting, helping sellers increase revenue. IBM has firsthand experience with the transformative power of AI and automation. IBM's AI agents have already delivered a significant impact, driving a $3.5 billion productivity gain across more than 70 areas of the business. But here is the truth: AI is only as powerful as the data that fuels it. To unlock meaningful outcomes at scale, enterprises must ensure their data is accessible, trusted, and governed. That's where the next phase of transformation begins. Your 'Data' is the key to unlock the AI's full potential Given the right platform to ingest, govern and access your structured and unstructured data, you can achieve business outcomes as quickly as in 5-minutes. Our strategy for workflow transformation centres on deeper integration of data across the enterprise, beginning with robust, enterprise-wide data governance and standards. A Data Fabric architecture keeps data in place while making it searchable through a common enterprise data catalogue. As enterprises scale their use of AI agents, establishing robust governance is critical to deploying Responsible AI . It's not just about what AI can do—it's about how responsibly it's deployed. Robust governance frameworks help organizations manage risks related to data privacy, security, and the ethical use of AI. This includes establishing clear policies for transparency, accountability, and compliance with regulatory standards. Effective AI governance requires clear visibility into the data stack via detailed data lineage, which tracks data flow and transformations to ensure quality, detect biases, and maintain compliance. Our data lineage capabilities help uphold data integrity, support audits, and build trust in AI deployments - so Indian businesses can deploy AI responsibly while maximizing impact. And when strong data governance is in place, the next step is orchestration —bringing these responsible AI agents together to operate as one intelligent, efficient system. Orchestrating AI Agents Across the Enterprise for Maximum Impact To unlock the full potential of enterprise automation, diverse AI agents must work together seamlessly. IBM's Agent Connect framework enables effortless integration and orchestration of AI agents —regardless of their origin—allowing them to collaborate across platforms. This interconnected intelligence drives complex workflow automation, accelerating efficiency and sparking innovation throughout your business. AI agents aren't just the future—they're the now. With the right strategy and technology, Indian enterprises can unlock the next wave of productivity and innovation. Discover how IBM's AI agent solutions can accelerate your transformation at The author is Viswanath Ramaswamy is Vice President, Technology, IBM India & South This article is a part of ETCIO's Brand Connect Initiative.

Juniper and IBM to Simplify Enterprise Network Operations
Juniper and IBM to Simplify Enterprise Network Operations

Channel Post MEA

time20-03-2025

  • Business
  • Channel Post MEA

Juniper and IBM to Simplify Enterprise Network Operations

Juniper Networks and IBM today announced plans to expand their collaboration around joint sales, marketing and product integration efforts. The companies are expected to integrate Juniper's Mist AI and IBM watsonx to address the complexities of managing IT networks, which can help improve user experiences and lower operational costs. The latest collaboration will focus on bringing Mist AI, a key part of Juniper's AI-Native Networking Platform that uses AI to optimize the E2E client-to-cloud experience across wireless, wired, SD-WAN, data center and security experiences, with IBM watsonx, IBM's portfolio of AI products designed to accelerate the impact of generative AI and drive productivity in core enterprise workflows. IBM and Juniper will work together to build upon two internal IBM projects: IBM Guest Services: a project that integrates Mist AI with IBM watsonx Orchestrate to help automate IT network support and minimize manual intervention of Wi-Fi support tickets to help resolve guest Wi-Fi network issues. a project that integrates Mist AI with IBM watsonx Orchestrate to help automate IT network support and minimize manual intervention of Wi-Fi support tickets to help resolve guest Wi-Fi network issues. IBM AskNetwork: an internal tool in development by IBM's CIO office using IBM watsonx Orchestrate to integrate with tools such as Juniper's Mist AI to help resolve network infrastructure problems and diagnose end user issues. AskNetwork is expected to simplify complex technical data into consumable, actionable insights to help enterprises optimize network performance. Juniper and IBM also plan to explore additional capabilities, such as location-based insights and diagnostics that can help drive additional value around facilities management and patient / customer user experience in industries such as healthcare and retail. 'Our collaboration with IBM represents a significant leap forward in AI-Native Networking,' said Bob Friday, Group Vice President and Chief AI Officer at Juniper Networks. 'Bringing two powerful visions for cloud AIOps in the enterprise together with Mist AI and IBM watsonx can help us showcase greater efficiency, agility and security to customers.' 'IBM is committed to harnessing the power of trustworthy AI to help businesses achieve new levels of innovation and efficiency,' said Ayal Steinberg, General Manager, Technical Sales and Client Engineering, IBM. 'Our collaboration with Juniper illustrates how ecosystem partnerships can help accelerate the adoption of AI for critical business use cases such as network management, demonstrating even greater value to enterprise customers.' 0 0

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