Latest news with #ICA
Free Malaysia Today
17 hours ago
- General
- Free Malaysia Today
M'sian drivers who jump queue at S'pore checkpoints risk ban, warns ICA
The Immigration and Checkpoints Authority said traffic is expected to be heavy at both land checkpoints during the June school holidays, particularly during the Hari Raya Haji weekend between June 6 and June 9. (Bernama pic) PETALING JAYA : Singapore has warned motorists, including Malaysians, that they risk severe penalties, including blacklisting and a possible ban, if they jump queue at the Woodlands and Tuas checkpoints. The Immigration and Checkpoints Authority (ICA) said it will be on the lookout for inconsiderate drivers, especially in view of the June school holidays, The Straits Times reported. Mardiana Masdar, team leader at the integrated operations centre at the Woodlands checkpoint, said ground officers who spot vehicles jumping queue will alert the team at the operations centre. They will relay this information to traffic controllers near the checkpoint to direct them to make a U-turn to rejoin the queue. 'If they are non-compliant, we will refer them to our secondary office, where we are able to show them CCTV footage of them cutting queue,' she said. In June 2023, a Malaysian driver travelling from Singapore to Malaysia via the Woodlands checkpoint had refused to make a U-turn, and even drove off after being caught by ICA for trying to jump the queue. Because of his non-compliance and dangerous driving, the driver and car were banned from entering Singapore. The ICA said traffic is expected to be heavy at both land checkpoints during the June school holidays, particularly during the Hari Raya Haji weekend between June 6 and June 9. The authority said that during the long Wesak Day weekend between May 8 and May 13, more than three million travellers crossed the Woodlands and Tuas checkpoints. The traffic volume peaked on May 9, with more than 546,000 travellers clearing immigration at both checkpoints in one day.
New Straits Times
18 hours ago
- New Straits Times
Queue-jumpers at Causeway and Second Link risk U-turn and blacklist
SINGAPORE: Motorists have been warned, queue-jumping at the Causeway or Second Link land checkpoints may result in a forced U-turn and possible blacklisting by Singapore's Immigration and Checkpoints Authority (ICA). With traffic expected to spike during the June school holidays and the Hari Raya Haji weekend (June 6 to 9), the ICA has intensified enforcement against errant drivers attempting to cut queues at the Woodlands and Tuas checkpoints. The authority reminded motorists that officers stationed on the ground, supported by its central operations team, will not hesitate to flag down queue-jumpers. Offending vehicles will be turned around and ordered to rejoin the back of the queue. Drivers who fail to comply risk more severe consequences, including being barred from entering the checkpoints in the future. The ICA also warned that closed-circuit television (CCTV) footage would be used as evidence in cases of dispute over queue-cutting. In a Facebook post, the authority said that during the recent Wesak Day long weekend (May 8 to 13), more than three million travellers crossed both land checkpoints, with traffic peaking at over 546,000 travellers on May 9 alone. Long waits, at times stretching up to five hours, were not uncommon during public holidays. The ICA said that congestion tends to worsen during rainy weather, particularly when motorcyclists face difficulties with biometric clearance due to wet fingerprints. Motorists were also cautioned against abusive behaviour at checkpoints, which could result in being referred to the Secondary Office for further investigation. To minimise delays, the ICA advised travellers to observe road etiquette, refrain from unnecessary honking, and avoid bringing prohibited or controlled items when crossing into Singapore. Meanwhile, Johor police Traffic Investigation and Enforcement Department deputy chief, Deputy Superintendent Noor Azman Mat Sani, said strict enforcement will be carried out at both land checkpoints. "We will continue to monitor traffic closely and issue summonses without compromise to any motorist caught committing offences, including queue-cutting," he told the New Straits Times when contacted today. He also urged all motorists to obey traffic rules, plan their journeys, remain alert on the road, and prioritise safety at all times.
The Star
20 hours ago
- The Star
U-turns, bans await motorists who jump the queue at Singapore land checkpoints
SINGAPORE: Drivers might think they are saving precious minutes when jumping queues at the Woodlands and Tuas checkpoints. But when they get stopped by Immigration and Checkpoints Authority (ICA) officers, they will face having to make a U-turn and rejoin the queue. They could also be blacklisted and face further disciplinary action from the authorities. The June school holidays have begun and traffic is expected to be heavy at both land checkpoints. To ensure a smooth travelling experience, ICA has reminded motorists about proper road etiquette. Speaking to reporters via a virtual interview on May 28, Inspector Mardiana Masdar, 43, team leader at the Integrated Operations Centre at Woodlands Checkpoint, said queue-jumping increases during peak hours when the traffic tailback is very bad. It is an issue ICA officers take very seriously, she added. Insp Mardiana said ground officers who spot vehicles jumping queues will alert the team at the operations centre, who will relay this information to traffic controllers near the checkpoint to direct them to make a U-turn to rejoin the queue. She said: 'If they are non-compliant, we will refer them to our Secondary Office, where we are able to show them CCTV footage of them cutting queues.' Non-compliant culprits can face bans from entering the checkpoints using their vehicles and can only do so by other means. In June 2023, a Malaysian driver – who was travelling from Singapore to Malaysia via the Woodlands Checkpoint – had refused to make a U-turn, and even drove off after being caught by ICA for trying to jump the queue. Because of his non-compliance and dangerous driving, the driver and car were banned from entering Singapore. In a statement on May 23, ICA said traffic is expected to be very heavy at both land checkpoints during the June school holidays, particularly during the Hari Raya Haji weekend between June 6 and June 9. ICA noted that during the Vesak Day long weekend between May 8 and May 13, more than three million travellers crossed the Woodlands and Tuas checkpoints. Traveller volume peaked on May 9, with more than 546,000 travellers clearing immigration at both checkpoints in one day. Earlier, there were traffic jams lasting as long as five hours at the two checkpoints on Polling Day on May 3. May 1 was a Labour Day public holiday while May 5 was a school holiday. On Dec 20, 2024, a record number of more than 562,000 travellers crossed the land checkpoints within a day. Inspector Eileen Neo Hui Xin, 26, an assessment and investigation officer at Woodlands Checkpoint, said motorists can get more frustrated during busy periods due to long waits that can last several hours. She said ICA officers will usually ignore motorists who take out their frustrations on them. But when motorists become abusive, the culprits will be directed to the Secondary Office for further interviews and investigations. Insp Neo said traffic congestion can also happen when it rains. Motorcyclists who enter through automated lanes may face issues getting the system to detect their wet fingerprints. They would then have to be manually cleared, causing a jam. Impatient motorists honking their horns add to the chaos. With operations very fast-paced and demanding during peak hours, Insp Neo said it takes a lot of coordination, quick decision-making and a constant awareness to keep operations running smoothly. She said: 'Balancing efficiency with security standards is tough, but it also makes the work fulfilling. Everyone wants to travel smoothly. And during peak periods, it is very difficult to manage people's expectations and to manage the ground properly. 'We have to balance both to protect our border security and also meet (travellers') expectations.' To ensure a smoother journey, ICA advised travellers not to bring prohibited or controlled items. Checkpoint Inspector (1) Kendri Parwira Suhairi, 38, a first response team officer, said all ICA officers at the checkpoints are trained to identify dubious travellers based on indicators like their behaviour. He remembered a Singaporean couple who arrived several months ago with batons they tried to pass off as tapping rods for defect checks in new homes. 'At one glance, I knew that was not the case,' he said. They were referred to the police and the items were deemed to be controlled items. CI (1) Kendri noted that during peak periods, the volume of people does not make security operations at the checkpoints any easier. But, he added, 'we remain vigilant 24/7. At the end of the day, we are the first line of defence at the border'. - The Straits Times/ANN
Malay Mail
a day ago
- General
- Malay Mail
Caught cutting the line at Woodlands or Tuas? Singapore's ICA says expect a U-turn or a blacklist
SINGAPORE, June 1 — As the June school holidays begin in Singapore, the country's Immigration and Checkpoints Authority (ICA) officers are stepping up enforcement against motorists who attempt to jump queues at the Woodlands and Tuas checkpoints. The Straits Times reported today that motorists caught trying to cut ahead in line risk being forced to make a U-turn to the back of the queue — and could face tougher penalties such as blacklisting or bans from entering via vehicle in future. Inspector Mardiana Masdar, team leader at the Integrated Operations Centre at Woodlands Checkpoint, said queue-jumping incidents spike during peak hours, when traffic congestion is most severe. Speaking at a virtual interview on May 28, she stressed the seriousness of such violations. 'If they are non-compliant, we will refer them to our Secondary Office, where we are able to show them CCTV footage of them cutting queues,' she was quoted as saying. She added that officers on the ground alert the control team when they spot such behaviour, who then direct the offending drivers to make a U-turn. Repeat offenders or those who refuse to comply may be banned from entering the checkpoint by vehicle and will have to use alternative transport. She cited a 2023 case involving a Malaysian driver who, after being caught queue-jumping, refused to turn back and drove off instead. 'Because of his non-compliance and dangerous driving, the driver and car were banned from entering Singapore,' she said. Traffic volume at land checkpoints is expected to be especially high from June 6 to 9, which includes the Hari Raya Haji weekend. ICA said in a May 23 statement that during the recent Wesak Day long weekend (May 8–13), over three million travellers cleared both checkpoints. On May 9 alone, more than 546,000 crossed the borders — one of the highest single-day figures this year. Crowds had also caused jams of up to five hours over the May 3 Polling Day weekend. Checkpoint officers are bracing themselves for similar or worse conditions during the June holidays. Inspector Eileen Neo Hui Xin, an assessment and investigation officer at Woodlands Checkpoint, said the long waits often lead to flared tempers. 'Everyone wants to travel smoothly. And during peak periods, it is very difficult to manage people's expectations and to manage the ground properly,' she was quoted as saying. 'Balancing efficiency with security standards is tough, but it also makes the work fulfilling.' Officers have also had to deal with motorists becoming verbally abusive, though Insp Neo noted most are ignored unless they cross the line. Wet weather further complicates clearance procedures — especially for motorcyclists, whose wet fingerprints may fail to register on automated lanes, leading to delays. To avoid unnecessary delays, travellers are urged not to carry prohibited items. Checkpoint Inspector (1) Kendri Parwira Suhairi, 38, a first response team officer, recalled stopping a Singaporean couple who brought batons they claimed were for home defect inspections. 'At one glance, I knew that was not the case,' he said. The couple were referred to police, and the items deemed controlled. CI (1) Kendri said, 'We remain vigilant 24/7. At the end of the day, we are the first line of defence at the border.'
New Paper
a day ago
- New Paper
U-turns, bans await motorists who jump queue at land checkpoints
Drivers might think they are saving precious minutes when jumping queues at the Woodlands and Tuas checkpoints. But when they get stopped by Immigration and Checkpoints Authority (ICA) officers, they will face having to make a U-turn and rejoin the queue. They could also be blacklisted and face further disciplinary action from the authorities. The June school holidays have begun and traffic is expected to be heavy at both land checkpoints. To ensure a smooth travelling experience, ICA has reminded motorists about proper road etiquette. Speaking to reporters via a virtual interview on May 28, Inspector Mardiana Masdar, 43, team leader at the Integrated Operations Centre at Woodlands Checkpoint, said queue-jumping increases during peak hours when the traffic tailback is very bad. It is an issue ICA officers take very seriously, she added. Insp Mardiana said ground officers who spot vehicles jumping queues will alert the team at the operations centre, who will relay this information to traffic controllers near the checkpoint to direct them to make a U-turn to rejoin the queue. She said: "If they are non-compliant, we will refer them to our Secondary Office, where we are able to show them CCTV footage of them cutting queues." Non-compliant culprits can face bans from entering the checkpoints using their vehicles and can only do so by other means. In June 2023, a Malaysian driver - who was travelling from Singapore to Malaysia via the Woodlands Checkpoint - had refused to make a U-turn, and even drove off after being caught by ICA for trying to jump the queue. Because of his non-compliance and dangerous driving, the driver and car were banned from entering Singapore. In a statement on May 23, ICA said traffic is expected to be very heavy at both land checkpoints during the June school holidays, particularly during the Hari Raya Haji weekend between June 6 and June 9. ICA noted that during the Vesak Day long weekend between May 8 and May 13, more than three million travellers crossed the Woodlands and Tuas checkpoints. Traveller volume peaked on May 9, with more than 546,000 travellers clearing immigration at both checkpoints in one day. Earlier, there were traffic jams lasting as long as five hours at the two checkpoints on Polling Day on May 3. May 1 was a Labour Day public holiday while May 5 was a school holiday. On Dec 20, 2024, a record number of more than 562,000 travellers crossed the land checkpoints within a day. Inspector Eileen Neo Hui Xin, 26, an assessment and investigation officer at Woodlands Checkpoint, said motorists can get more frustrated during busy periods due to long waits that can last several hours. She said ICA officers will usually ignore motorists who take out their frustrations on them. But when motorists become abusive, the culprits will be directed to the Secondary Office for further interviews and investigations. Insp Neo said traffic congestion can also happen when it rains. Motorcyclists who enter through automated lanes may face issues getting the system to detect their wet fingerprints. They would then have to be manually cleared, causing a jam. Impatient motorists honking their horns add to the chaos. With operations very fast-paced and demanding during peak hours, Insp Neo said it takes a lot of coordination, quick decision-making and a constant awareness to keep operations running smoothly. She said: "Balancing efficiency with security standards is tough, but it also makes the work fulfilling. Everyone wants to travel smoothly. And during peak periods, it is very difficult to manage people's expectations and to manage the ground properly. "We have to balance both to protect our border security and also meet (travellers') expectations." To ensure a smoother journey, ICA advised travellers not to bring prohibited or controlled items. Checkpoint Inspector (1) Kendri Parwira Suhairi, 38, a first response team officer, said all ICA officers at the checkpoints are trained to identify dubious travellers based on indicators like their behaviour. He remembered a Singaporean couple who arrived several months ago with batons they tried to pass off as tapping rods for defect checks in new homes. "At one glance, I knew that was not the case," he said. They were referred to the police and the items were deemed to be controlled items. CI (1) Kendri noted that during peak periods, the volume of people does not make security operations at the checkpoints any easier. But, he added, "we remain vigilant 24/7. At the end of the day, we are the first line of defence at the border".
