Latest news with #IHGHotels&Resorts
Yahoo
2 days ago
- Business
- Yahoo
IHG, GI Capital begin construction of Regent hotel in Kyoto
IHG Hotels & Resorts, in partnership with GI Capital Management, has revealed the start of construction on the Regent property in Kyoto, Japan, with a formal groundbreaking event. Featuring 83 rooms, the hotel is scheduled to welcome guests in 2028. It aims to offer a contemporary luxury experience while incorporating elements of the region's rich historical and cultural backdrop. GI Capital Management managing partner and CEO James Lee said: 'The groundbreaking ceremony is a special day for the team and a wonderful milestone for Kyoto. We are proud to bring the Regent brand to life, reflecting the timeless beauty of Kyoto, in this serene, beautiful and historic location in partnership with IHG. 'Complementing Kyoto's cultural and historical legacy, we are creating a truly special experience that redefines the meaning of luxury in this remarkable city.' Situated in the Okazaki area, the hotel's proximity to cultural landmarks like the Kyoto Imperial Palace, Heian Shrine, and Nanzen-ji Temple positions it as a destination for visitors. The guest rooms will offer a modern take on the traditional 'engawa' zone, allowing for a garden experience. IHG Hotels & Resorts Japan & Micronesia managing director Abhijay Sandilya said: 'It's wonderful to see the momentum behind upper luxury brand Regent globally, and today we celebrate another exciting chapter for Regent following the groundbreaking in Kyoto, the cultural capital of Japan. 'There's a strong opportunity for growth in the luxury and lifestyle segment in Japan and IHG's brands in this space, given affluent domestic and international travellers are looking for one-of-a-kind experiences, thoughtful service and the opportunity to discover new destinations.' Regent Hotels & Resorts, acquired by IHG in 2018, is set to expand its luxury footprint with the new property in Kyoto, joining other properties worldwide. These properties include Regent Hong Kong, Regent Santa Monica Beach, Regent Phu Quoc, Carlton Cannes, a Regent Hotel, Regent Shanghai on the Bund and Regent Bali Canggu. IHG currently operates 54 hotels across Japan under ten different brands and has 17 more in development. In a strategic move, IHG expanded its Vignette Collection brand into the Japanese market in April 2025, signified by the rebranding of RIHGA Royal Hotel Osaka, further solidifying its presence in the region. "IHG, GI Capital begin construction of Regent hotel in Kyoto" was originally created and published by Hotel Management Network, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Sign in to access your portfolio
Hospitality Net
27-05-2025
- Business
- Hospitality Net
IHG Hotels & Resorts debuts the world's first voco resort in Quang Binh, Vietnam
IHG Hotels & Resorts opens the world's first voco resort with the opening of voco Quang Binh Resort - By IHG in Vietnam. The all-suite-and-villa resort also marks the second voco hotels property to open in Vietnam, alongside voco Ma Belle Danang - By IHG which opened in 2023. Each voco property is characterised by its individual charm, which provides guests with something unique while creating an inviting and unstuffy atmosphere for guests to truly unwind and feel at ease. Infused with charming personal touches and subtle Vietnamese influences, voco Quang Binh Resort - By IHG is a great gateway to explore the province of Quang Binh. Located in Dong Hoi, the capital city of the Quang Binh province in central Vietnam, voco Quang Binh Resort - By IHG offers 68 suites and beachfront villas providing a tranquil and personal atmosphere with direct access to Bao Ninh beach. Its design focuses on creating a warm and inviting atmosphere. The distinctive interior offers a subtle nod to Indochine aesthetics with rich colours, intricate patterns and local craftmanship, paired with artworks exclusive to voco hotels. The spacious layout of its suites and villas - between 43sqm and 300sqm, invites natural light to flood in, creating a rustic and calming atmosphere perfect for relaxation. Upon check in, guests will be greeted with a signature voco welcome treat that's both unique and representative of the local area. At voco Quang Binh Resort - By IHG, guests will enjoy "Cu Đơ" - a traditional Vietnamese candy from the region, made of peanut, caramel, ginger and rice paper. The resort's spa - Yen Spa & Wellness, comprises of 17 treatment rooms, a foot spa, a rejuvenating hydrotherapy pool, sauna room, and salon. In addition, guests can access both an indoor and an outdoor pool as well as a 24-hour gym. For dining, guests have the option to dine at Flamingo Restaurant, an all-day dining concept that serves up local signatures such as Quang Binh banh canh, Quang noodles, Hue beef noodle soup as well as favorite international dishes, or sip on refreshing cocktails at Oasis Pool Bar while watching the spectacular Vietnamese sunset. The hotel is a great gateway to explore the magnificent beauty of the province of Quang Binh including Son Doong Cave which is the largest cave in the world and home to towering stalagmites, underground rivers, jungle with wildlife and a 116-kilometre-long coastline with picturesque beaches such as Nhat Le and Da Nhay. Guests can also look to visit the Phong Nha - Ke Bang National Park, kayak on Mooc spring, experience Vietnam's longest zipline, mud bathing at Chay river or visit the spiritual cultural site of Lieu Hanh Mother Temple. Launched in 2018, voco hotels by IHG has quickly become one of IHG Hotels & Resorts' fastest growing with 94 open hotels and 95 exciting destinations in the pipeline, including voco Bandung Setiabund and voco Bangkok Surawong in South East Asia later in 2025. Staying true to voco hotel's "step by step" sustainability mantra, voco Quang Binh Resort - By IHG is committed to innovation and sustainability, and the belief that small steps collectively make the biggest difference. This includes pillows and duvet fillings made from recycled materials and premium organic New Zealand bulk bath amenities from Antipodes. For more on voco Quang Binh Resort, visit the hotel's website or follow on Instagram, Facebook and LinkedIn. *Numbers are correct as of 31st March 2025 Hotel website
Tourism Breaking News
22-05-2025
- Business
- Tourism Breaking News
IHG Hotels & Resorts expands its portfolio in the Kingdom of Saudi Arabia with the opening of Holiday Inn Riyadh Al Malaz
Post Views: 40 IHG Hotels & Resorts announced the opening of Holiday Inn Riyadh Al Malaz in Saudi Arabia, a new hotel in Riyadh's vibrant Al Malaz district. The hotel will house 115 contemporary rooms and suites spanning 11 floors, complete with marble bathrooms, high-speed internet, and satellite television for increased comfort and convenience. Its room categories include: 64 king rooms, 24 queen rooms, 16 twin rooms, and 10 downtown-facing suites, ensuring an extensive selection of stay options to anticipate diverse guest needs and Open Lobby offers a vibrant communal space, designed with the needs of the modern traveller in mind, where guests can relax and connect with friends, family or other guests. The public space includes a contemporary media lounge to unwind with friends, a coffee bar for a chat over a quick bite, and an e-lounge for those who need to catch up on the day's news or work, while still being part of its social vibe. Guests will be able to enjoy a 'bright place to connect' with stylish and contemporary accommodation near iconic landmarks such as Burj Al Faisaliyah, Kingdom Tower, King Abdullah Park, and Al Masmak fortress. Holiday Inn Riyadh Al Malaz is a 30-minute drive from King Khaled International Airport, a short walk from Riyadh Metro station and centrally located near the Riyadh's dazzling neighborhood, financial, historical, and recreational areas. Holiday Inn Riyadh Al Malaz will feature three dining destinations: The Palms Restaurant, a cozy, all-day dining restaurant with a wide array of fresh dishes; Sky Lounge, a casual relaxed restaurant offering International and Levantine cuisine; and Lobby Aroma Costa Café, a charming coffee and sweet treat bar in the lobby. The property also includes a pool snack bar which serves a selection of light snacks and freshly-squeezed juice mocktails by the pool. The hotel will also operate 24/7 Room Service, ideal for guests who prefer to enjoy their meals in the comfort and privacy of their lodgings. Catering to its corporate visitors, the hotel's open lobby business area with high-tech, Al Diriyah meeting room able to accommodate 30 delegates, and the sizable Al Faisaliah Ballroom that has a capacity for up to 200 guests, complemented by world-class amenities to support a variety of event requests. As the newest go-to ballroom in the Al Malaz area, the space combines elegance with customisable details to make weddings in Riyadh an unforgettable experience. Additional facilities include a 24/7 fitness centre with exclusive hours for ladies and men, an outdoor pool with sunbeds, an on-site sauna and yoga room for guest well-being. Commenting on the opening, Kassem El Ashek, General Manager Holiday Inn Riyadh Al Malaz, said: 'The opening of Holiday Inn Riyadh Al Malaz is a significant milestone in IHG Hotels & Resorts' ongoing commitment to deliver diverse hospitality experiences built on excellence in Saudi Arabia. The warmth and convenience of Holiday Inn is well known around the world and I'm confident that it will be well received by guests. The property is perfectly located in the Al Malaz district, offering easy access to notable business, government, and retail landmarks, making it a hub of hospitality for corporate visitors, tourists, and families alike. 'Whether you're looking for an early morning workout at our 24/7 fitness centre, a sunny stroll through the nearby vibrant district, a lazy afternoon by the outdoor pool, or an evening at the Sky Lounge restaurant, Holiday Inn Riyadh Al Malaz truly is a 'home away from home' that consistently prioritises the guest experience. We look forward to welcoming residents from the area and travellers from around the world as we continue to serve the city and the Kingdom as a whole.'
AU Financial Review
21-05-2025
- Business
- AU Financial Review
Major InterContinental expansion bolsters Salter Brothers' ASX hopes
British hotelier IHG Hotels & Resorts will open luxury InterContinental properties in Melbourne, Canberra and Sydney and re-introduce its Regent brand after a two-decade absence in a major shake-up of the industry. The company announced plans to rebrand a number of its lower-tier Crowne Plaza Hotels as part of a deal with Salter Brothers, the local fund manager that owns the properties and is preparing to float a $2 billion portfolio of accommodation assets on the ASX within 18 months.
Business Wire
14-05-2025
- Business
- Business Wire
Redefining Hospitality through Innovation: Genesys Cloud Elevates the IHG Guest Experience
SAN FRANCISCO--(BUSINESS WIRE)-- Genesys ®, a global cloud leader in AI-Powered Experience Orchestration, announced that the Genesys Cloud™ platform is helping IHG Hotels & Resorts, one of the world's leading hotel companies, take its guest services to new heights and create more memorable stays. IHG has unified its global call center operations on Genesys Cloud, modernizing how it delivers consumer experiences. With Genesys, IHG can orchestrate personalized, world-class service to further differentiate itself with more thoughtful, empathetic hospitality. A recent Genesys study revealed that 56% of respondents rated Hospitality and Travel as having the best customer service. With so many brands vying for attention, standing out means getting the experience right every time. Backed by Genesys Cloud, IHG is differentiating itself by setting a new bar for elevated, customized experiences that surpass guest expectations. From booking a stay in Rome, to requesting extra pillows in Paris, to upgrading a room in Kyoto, Genesys helps IHG enhance important touchpoints along the guest journey. 'IHG's decision to implement Genesys Cloud was driven by our commitment to enhancing the guest experience through cutting-edge technology and future-proofing our contact center capabilities,' said Mary Henderson, head of reservations and customer care technology at IHG Hotels & Resorts. 'This transition ensures we have a best-in-class solution that optimizes operations, engages guests and empowers our agents to deliver seamless service at scale.' Recently, IHG executed one of its largest-ever customer experience center transformations, migrating thousands of guest services agents and thousands of toll-free numbers across eight global sites— without any downtime. Behind the scenes, an enormous network of people, platforms and phone lines came together to ensure guests get answers faster than they can say, 'Late checkout, please.' ' With innovation at the heart of their guest experience, IHG is showing what modern hospitality looks like,' said Scott Cravotta, chief customer officer at Genesys. 'By tapping into Genesys Cloud, IHG has built a future-ready foundation, enabling them to enhance operational efficiency, optimize agent performance, and set a new standard for intelligent guest engagement in the hospitality industry.' To further enhance IHG contact center operations, Genesys is equipping the company with next-generation AI capabilities through its Genesys Cloud platform. Building on the successful deployment of advanced voice and digital channels, workforce engagement management, and intelligent routing, Genesys is enabling IHG to optimize operations, enhance self-service options and create more seamless guest interactions. This modernization journey is taking IHG to the next level of experience orchestration to elevate guest experiences and operational efficiencies. About Genesys Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit © 2025 Genesys. All rights reserved. Genesys, the Genesys logo, Genesys Cloud, Genesys Cloud CX, GCXNow, Experience as a Service, Radarr and AppFoundry are trademarks, service marks and/or registered trademarks of Genesys. All other company names and logos may be registered trademarks or trademarks of their respective companies.
