Latest news with #ISO20000
Al Bawaba
6 days ago
- Business
- Al Bawaba
Burgan Bank ISO/IEC 20000-1:2018 Certification Renewed
In a testament to the success of the Bank's ongoing digital transformation, Burgan Bank announced the successful renewal of its International Organization for Standardization and International Electrotechnical Commission ISO/IEC 20000-1:2018 certification, reaffirming the strength of its digital infrastructure and its alignment with global best practices for information technology system management. The recertification followed a rigorous external audit, which validated the efficiency, scalability, and continuous improvement of Burgan Bank's IT operations, underscoring its commitment to delivering a consistently high-quality digital banking on the achievement, Mr. Barrak AlMattar, General Manager- Information Technology at Burgan Bank said: 'One of our main strategic goals is to lead with innovation and deliver an outstanding banking experience that is seamless, secure, and responsive to our customers' evolving needs. This requires that we remain agile and dynamic, constantly upgrading our IT capabilities to deliver a world-class experience. The renewal of our ISO/IEC 20000-1:2018 certification is a clear indicator of the operational excellence we've built into our digital infrastructure — one that supports both customer satisfaction and long-term business added: 'Inline with the bank slogan 'Driven by You', every system upgrade and service enhancement is designed with our customers at the center – to safeguard their data, earn their trust, and empower their ambitions.' The ISO/IEC 20000-1:2018 certification adds to Burgan Bank's growing list of global certifications, including ISO/IEC 27001: 2022 Information Security Management Systems certificate (ISMS), ISO /IEC 27701:2019 Privacy Information Management Systems (PIMS), ISO 22301:2019 Business Continuity Management (BCMS) and ISO 9001:2015 Quality Management System (QMS). Burgan Bank remains one of the few financial institutions in Kuwait and the GCC to maintain these certifications for five consecutive cycles — a testament to its disciplined governance and operational rigor. Moreover, the Bank achieved the LEED v4.1 O+M: EB Gold Certification in recognition for the green building design and architecture standards applied at its Head Office in Kuwait City, further attesting to its compliance with the highest environmental, social, and governance (ESG) standards.
Leaders
23-05-2025
- Business
- Leaders
Arab Coordination Group Partners with Private Sector to Drive Sustainable Development
The Arab Coordination Group (ACG) hosted a flagship session titled 'Partnering for Impact: The Arab Coordination Group and the Private Sector Driving Sustainable Development' during the Private Sector Forum of the Islamic Development Bank (IsDB) Group. This session took place alongside the IsDB Group Annual Meetings in Algiers. The event spotlighted key initiatives, strategic investments, and pioneering success stories led by ACG member institutions. It underscored the global impact of public-private partnerships in advancing sustainable development and emphasized the importance of private-sector engagement in emerging and high-potential markets. The dialogue focused on fostering collaboration and scalable solutions, with a particular emphasis on infrastructure development and the critical role of small and medium-sized enterprises (SMEs) in promoting inclusive economic growth. Established in 1975, the ACG is a strategic alliance of development finance institutions committed to delivering coordinated and effective development support. By leveraging shared expertise and facilitating knowledge exchange, the Group plays a vital role in helping developing countries achieve their social and economic development objectives. To date, the ACG has extended over 11,000 development loans across more than 160 countries. The ACG comprises ten key institutions—four bilateral and six multilateral—including: Abu Dhabi Fund for Development Arab Bank for Economic Development in Africa (BADEA) Arab Fund for Economic and Social Development Arab Gulf Programme for Development (AGFUND) Arab Monetary Fund Islamic Development Bank (IsDB) Kuwait Fund for Arab Economic Development OPEC Fund for International Development Qatar Fund for Development Saudi Fund for Development Together, these institutions are driving sustainable impact through strategic collaboration with the private sector. Related Topics : ICIEC, SAPICO Announce Strategic Partnership to Boost Trade, Investment Opportunities Saudi Arabia Announces Plan to Invest in Meat Self-Sufficiency Saudi Family Forum Launches National Framework for Children's Online Safety Board of Grievances Attains ISO 20000 Certification for IT Service Management Short link : Post Views: 1 Related Stories
Leaders
22-05-2025
- Business
- Leaders
ICIEC, NEXIM Bank Forge Strategic Partnership to Strengthen Trade, Investment
The Islamic Corporation for the Insurance of Investment and Export Credit (ICIEC), a member of the Islamic Development Bank (IsDB) Group and a provider of Shariah-compliant insurance solutions, has signed a memorandum of understanding (MoU) with the Nigerian Export-Import Bank (NEXIM) during the recent IsDB Group meetings in Algeria. This MoU sets the foundation for a strategic partnership aimed at deepening collaboration in the fields of investment insurance and export credit. The alliance is designed to enhance financial and commercial ties, driving economic development across ICIEC member countries and beyond. Through this partnership, both institutions will share expertise in export credit and investment insurance, conduct joint marketing efforts, and develop customized products for export and investment markets. The agreement also includes capacity-building initiatives to strengthen NEXIM's capabilities and ensure sustainable, long-term results. Related Topics : ICIEC, SAPICO Announce Strategic Partnership to Boost Trade, Investment Opportunities Saudi Arabia Announces Plan to Invest in Meat Self-Sufficiency Saudi Family Forum Launches National Framework for Children's Online Safety Board of Grievances Attains ISO 20000 Certification for IT Service Management Short link : Post Views: 18 Related Stories
Sharjah 24
15-05-2025
- Business
- Sharjah 24
SEWA obtains the ISO 20000 for improving IT services
The project aims to improve and develop IT services by applying best practices and complying with international policies, enhancing user experience and raising institutional performance and business continuity. The project was implemented through joint efforts and integrated cooperation between the Governance, Compliance, and Risk Department of the Internal Audit and Risk Assessment Department and the Information and Communication Technology Department. Innovation and quality Majid Issa Hureimel Al Shamsi, Executive Director of Corporate Support at SEWA, emphasised that the project represents a model of integration between the two departments to achieve the Authority's vision and strategy for innovation and quality, and to continue working on implementing further initiatives that support digital transformation and the development of corporate services. Ensuring compliance with international standards Eng. Asma Yousef Ahmed, Head of Governance, Compliance, and Risk Assessment at the Internal Audit and Risk Assessment Department, said that the department is proud to complete this project, which enhances corporate governance practices and contributes to ensuring compliance with international standards. This cooperation between the two departments reflects the spirit of teamwork to achieve strategic goals and strengthen corporate standing. She stated that she hopes to achieve more accomplishments in the future. Advanced and effective technical services Eng. Fatima Ali Asghar, Acting Director of the Information and Communication Technology Department, explained that the ISO 20000 project represents a pivotal step towards providing more advanced and effective technical services. This project reflects the commitment to implementing international standards and efficiently meeting user needs. She thanked all teams for their dedication and outstanding efforts in achieving this accomplishment.
Leaders
09-05-2025
- Business
- Leaders
Makkah Public Security Awarded ISO Certifications for Surveillance, Information Security
The General Directorate of Communications Systems at the Public Security in Makkah has received two international ISO certifications from the Saudi Accreditation Center (SAAC) for its CCTV and electronic surveillance systems. These certifications validate the department's adherence to the standards of the Information Security Management System, underscoring its commitment to maintaining robust security practices. This accomplishment adds to the growing list of successes by the Public Security Departments, which have previously earned multiple ISO accreditations across various disciplines—demonstrating their ongoing dedication to excellence in quality and information security. Related Topics : Board of Grievances Attains ISO 20000 Certification for IT Service Management Meet Ahmad bin Askar, Chief Communication Officer at Sports Boulevard Foundation Saudi Communications & Space Authority's 2023 Achievements: Year in Review Masaader Al-Jazeera Earns ISO 27001 (ISMS) Certificate Short link : Post Views: 12 Related Stories
