Latest news with #ITServiceManagement
Yahoo
6 days ago
- Business
- Yahoo
ScienceLogic® Achieves FedRAMP® Moderate Authorization, Accelerating Public Sector AIOps Adoption and Digital Transformation
Authorization enables the ScienceLogic Government Cloud to deliver secure observability and AIOps capabilities that drive efficiencies and strengthen federal IT service management RESTON, Va., May 28, 2025--(BUSINESS WIRE)--ScienceLogic®, a leader in intelligent automation and observability, today announced that it has achieved Federal Risk and Authorization Management Program (FedRAMP®) Moderate authorization for the ScienceLogic Government Cloud. A federal initiative intended to streamline and advance the U.S. government's adoption of cloud technologies, FedRAMP evaluates cloud-based products and services against a standardized framework developed to validate each tool's security and risk controls. Following a rigorous security assessment by a third-party assessment organization (3PAO) and completion of additional FedRAMP requirements, the ScienceLogic Government Cloud is now optimally positioned to support federal, state, and local agencies in their digital transformation efforts. Built on the SL1 platform, it delivers a powerful foundation of observability and data management—critical for modernizing IT operations and supporting IT Service Management (ITSM) practices. The platform enables agencies to drive significant operational efficiencies by eliminating manual IT processes, automating incident remediation, and expediting asset discovery across complex infrastructures. These capabilities directly support government-wide efficiency mandates, with ScienceLogic customers reporting up to 20% reduction in IT staffing requirements while simultaneously decreasing system downtime by as much as 30%. Agencies can effectively manage Tier-1 and Tier-2 operational workflows with reduced staffing, benefit from automated CMDB enrichment for accurate configuration management, and enhance mission resilience through predictive analytics. By offering real-time, unified visibility across on-premises, cloud, and hybrid environments, the platform empowers agencies to proactively monitor the health of systems and ensure the reliability of the critical services their constituents depend on. This comprehensive visibility also strengthens agencies' cyber resilience posture, complementing Zero Trust architecture initiatives and supporting compliance with Executive Order 14028 and CISA directives. Business service views further enhance situational awareness, helping IT teams maintain continuity across increasingly complex infrastructures. "Achieving FedRAMP authorization marks a pivotal milestone in our mission to support government agencies in their digital transformation journeys. This designation not only affirms the security and reliability of the ScienceLogic Government Cloud platform but paves the way for broader adoption of advanced AIOps capabilities across the public sector," said Dave Link, CEO of ScienceLogic. "By aligning with FedRAMP's rigorous standards, we can more rapidly enable agencies to modernize IT operations, gain real-time visibility, and harness automation at scale— accelerating innovation and improving outcomes government-wide." "ScienceLogic is committed to maintaining the highest levels of security and compliance for the ScienceLogic Government Cloud, exemplified by our new FedRAMP authorization and existing listings on the Department of Defense Information Networks (DoDIN) Approved Products List (APL), ISO 27001, and other certifications," said Lee Koepping, chief technologist for the public sector at ScienceLogic. "With our proven commitment to security, we're pleased to enable agencies to gain the critical IT observability and efficiencies that they need to enhance their operations while withstanding the evolving cyber threat landscape." The ScienceLogic Government Cloud delivers the full power of SL1 and PowerFlow, enabling seamless integrations between the platform and a wide range of third-party applications. These include ITSM and incident response tools such as ServiceNow, Atlassian Jira, Salesforce Service Desk, Cherwell, Everbridge xMatters, and PagerDuty, as well as collaboration platforms like Microsoft Teams, Slack, and Webex. ScienceLogic's listing in the FedRAMP Marketplace underscores its commitment to delivering secure, scalable solutions to government agencies. For more information about how the ScienceLogic Government Cloud enables digital transformation and supports constituent access to digital services, visit: About ScienceLogic ScienceLogic empowers intelligent, automated operations and comprehensive observability, freeing up time and resources, and driving business outcomes with actionable insights. The ScienceLogic AI Platform sees broadly across clouds and on-premises, enabling business service visibility with relationship mapping, and workflow automation to eliminate manual tasks. Trusted by thousands of organizations across the globe, ScienceLogic's technology has been proven for scale by the world's largest service providers, enterprises, and government agencies. View source version on Contacts Media Contacts: Jess LindbergVP, Global Corporate Lisa ThrockmortonREQ for ScienceLogicsciencelogic@
Zawya
20-05-2025
- Business
- Zawya
Rewiring enterprise IT for simpler, smarter, and more flexible operations
By Greg Strydom, Managing Director at Think Tank Software When I'm asked why more Chief Information Officers are turning to Ivanti, I usually start with the numbers: 80% faster ticket resolution through automation 30–40% lower software licence costs via tool consolidation 94% patch compliance in under 10 days 480+ IT staff hours saved per month These aren't just metrics. These reflect a broader shift in enterprise IT: the urgent need for simplification. Enterprises today are overwhelmed. The average organisation now manages between 45 and 75 separate IT tools. According to Ivanti's Tech at Work 2024 report, 71% of IT and security teams say their tech stack is too complex. This is not just eating into budgets; it's damaging agility, security, and the overall employee experience. Ivanti is the reset button. At Think Tank Software Solutions, we've seen firsthand how Ivanti helps enterprises in South Africa simplify their digital environments by merging IT Service Management (ITSM), Unified Endpoint Management (UEM), cybersecurity, and Digital Employee Experience (DEX) into one intelligent, integrated platform. One Platform. Multiple Wins. A recent IDC study revealed that legacy tools consume 70% of IT budgets.³ Ivanti addresses this by consolidating fragmented systems into a single pane of glass, improving visibility, reducing costs, and streamlining support. In one engagement, a client replaced 15 overlapping tools, cut licence fees by 35%, and improved service levels within six months. Built for Flexible Work Ivanti's 2024 report shows that 1 in 3 employees believe their company isn't adequately prepared for remote work. That's a sentiment we've encountered across multiple industries and helped resolve. Through Ivanti, we've enabled: Onboarding times reduced from 90 minutes to under 10 Incident response times cut by 62% Secure, scalable onboarding for remote teams Security That Doesn't Burn Out Your Team 74% of IT leaders now feel more vulnerable than ever before.⁴ Ivanti's self-healing capabilities and automated patch management dramatically reduce risk—without overwhelming your internal teams. In a financial services deployment we led: Security risk exposure dropped by 70% Silent IT failures were identified and resolved automatically, before users raised a single ticket Why Think Tank Software Solutions? As South Africa's only Ivanti Premier Partner, we don't just implement solutions, we align them to your business strategy. Our approach is consultative, agile, and ROI-driven. What we've delivered for our clients: 40% fewer support tickets within three months 3x improvement in compliance across endpoints 6–9x ROI in the first year Less Noise. More Orchestration. Ivanti isn't just another IT tool, it's an orchestration layer. It brings your entire digital ecosystem into sync, enabling IT teams to work smarter, respond faster, and drive measurable business value. In a future defined by how seamlessly everything connects, Ivanti leads. And we help our clients lead with it. About the Author Greg Strydom is the Managing Director of Think Tank Software Solutions, South Africa's only Ivanti Premier Partner. He leads a team of enterprise IT specialists focused on enabling resilience, automation, and digital transformation across the continent. About Think Tank Software Solutions (TTSS) Think Tank Software Solutions (TTSS) has been a leading provider of enterprise software solutions since 2010. Specialising in Ivanti products, Think Tank Software Solutions helps businesses automate IT operations, enhance digital experiences, and improve business outcomes. With a focus on tailored, strategic guidance and end-to-end support, Think Tank Software Solutions (TTSS) collaborates with clients to create custom solutions that align with their goals. As South Africa's only Ivanti Premier Partner, TTSS offers exclusive expertise and industry-leading solutions that empower businesses to stay competitive and efficient in an evolving digital landscape. Copyright © 2022 - All materials can be used freely, indicating the origin Provided by SyndiGate Media Inc. (
Daily Tribune
02-05-2025
- Business
- Daily Tribune
ICT Governance Committee Reviews Digital Transformation Projects Worth 3 Million Bahraini Dinars
TDT | Manama The Information and Communication Technology Governance Committee (ICTGC), chaired by Information & eGovernment Authority (iGA) Chief Executive Mohammed Ali Al Qaed, convened its 76th meeting virtually to evaluate a series of digital transformation projects and procurement proposals submitted by government entities. The total estimated value of the reviewed projects is approximately 3 million Bahraini dinars. Opening the meeting, Mr. Al Qaed welcomed the committee members and extended his appreciation for their continued efforts and dedication to advancing Bahrain's digital infrastructure. The session focused on a wide range of strategic topics and project proposals aimed at enhancing government service efficiency and technological capabilities. One of the major initiatives discussed was the Comprehensive Modernization of Telephone Communication Systems in Government Hospitals. The project involves transitioning to Internet Protocol (IP)-based communication using cloud services. This shift is expected to significantly reduce administrative overhead and operational costs while enhancing scalability and responsiveness in the health sector's communication infrastructure. Other reviewed initiatives included: The Examination Monitoring and Control System at the University of Bahrain, aimed at ensuring the integrity and efficiency of academic assessments. The IT Service Management System at the iGA, supporting streamlined operations across governmental IT departments. The Tax Data Analysis Platform at the National Revenue Authority, which will bolster data-driven decision-making and compliance monitoring. The committee also examined a draft of the updated Open Data Policy, reinforcing Bahrain's commitment to transparency and public engagement. The proposed updates emphasize the release of datasets in open, machine-readable, and non-proprietary formats to encourage data reuse. Enhancements to metadata standards and a formal mechanism for public feedback were also discussed. The policy revisions aim to align Bahrain with international best practices, including compliance with the Open Data Inventory (ODIN) and the United Nations eGovernment Development Index (EGDI). These measures support the Kingdom's vision of fostering innovation, public trust, and sustainable development through open governance. Toward the conclusion of the meeting, the committee reviewed the implementation progress of decisions from previous sessions and followed up on ongoing projects. Attendees included: Nawal Ibrahim Al Khater, Undersecretary of the Ministry of Education Dr. Khalid Ahmed Almutawa, iGA Deputy Chief Executive of Operations and Governance Abdullah Ahmed Dhaif, Director of Financial Systems Development at the Ministry of Finance and National Economy Ms. Linda Mohammed Junaid, Chief of Corporate Services at the Economic Development Board Ahmed Abdulnabi Al Qayyim, Director of Services and Information Systems at the Prime Minister's Office Dr. Hessa Jassim Al Junaid, Dean of the College of Information Technology at the University of Bahrain Dr. Ali Mohammed Al Soufi, IT Advisor
Yahoo
21-03-2025
- Business
- Yahoo
AI-Driven DevOps Frameworks Take Centre Stage at Eficode's ‘The Future of Software' Conference
Eficode's 'The Future of Software' conference will explore significant shifts in AI-driven DevOps, including automation, governance, and real-time analytics, shaping the future of enterprise software development. LONDON, UK: 21st March 2025 – According to Eficode, Europe's leading DevOps solutions provider, 2025 will be "The Year of AI Productivity," with businesses increasingly adopting Generative AI to achieve substantial competitive advantages. Realising these benefits requires robust and flexible DevOps frameworks, enhanced by AI capabilities. "DevOps is rapidly embracing automation through Infrastructure-as-Code and Generative AI. Over the next 12-18 months, success will hinge on AI-enhanced frameworks and streamlined toolchains, driving productivity and innovation,' comments Marko Klemetti, CTO of Eficode. Eficode's visionary 'The Future of Software' conference, held in London on 26th March, will feature keynotes from industry leaders including Kelsey Hightower and Patrick Debois, and expert insights from organisations such as JP Morgan Chase, The New York Times, Uber and Just Eat. The agenda will deep dive into: The progress of the cloud-native movement How AI can be leveraged to modernise existing systems, revitalise legacy software, and increase productivity The intersection between product engineering and DevOps Responsible use of AI How to scale Agile delivery in enterprise organisations Influencing the event's major discussion points, is Eficode's 2025 DevOps Trends Guide, which has identified the following trends as being critical to the intersection of AI and DevOps: AI-driven tooling is accelerating both development and business innovation by: Automating complex tasks Providing intelligent code suggestions Enhancing collaboration at an unprecedented pace DevOps teams are looking to integrate AI into IT Service Management (ITSM) and Enterprise Service Management (ESM) platforms to: Improve operational efficiency Streamline processes Enhance customer satisfaction Consolidating Toolchains for Stronger Governance and Efficiency Eficode advocates the need for real-time insights, using AI-driven dashboards for real-time data analytics to bridge the gap between strategic initiatives and daily operations. This will enable quicker, informed decision-making and foster cross-functional collaboration, allowing organisations to remain agile and proactive. Join the Discussion at 'The Future of Software' Conference To register for The Future of Software conference, please click here. Eficode Media Contact Lauri Palokangas Chief Marketing Officer, Eficode +358 50 486 4918 Eficode Press Media Contact (UK) Jim Pople C8 Consulting for Eficode jim@ About Eficode Better made possible Eficode is the leading provider of DevOps solutions that drive real impact, with offices in Europe, the United Kingdom and the United States. Eficode empowers organizations to create a software development culture that unlocks their potential with the right ways of working, the right tools, and the right skillset. Eficode provides a full range of services, from expert consulting and Eficode ROOT Managed DevOps platform, to training and license management. Eficode works with leading DevOps and cloud technology partners, including Atlassian, GitHub, GitLab, AWS, and in to access your portfolio
Channel Post MEA
04-03-2025
- Business
- Channel Post MEA
SolarWinds Names 2025 EMEA Partner Awards Winners
SolarWinds recently shared the winners of its 2025 EMEA Partner Awards. The awards recognize the impressive growth and dedication within the distribution and reseller partner community over the past year. 'I am beyond grateful to all our partners for their dedication over this past year,' said Laurent Delattre, Vice President of Sales, EMEA, SolarWinds. 'We're pleased to honor their engagement and outstanding achievements in delivering technical expertise and consultancy on the unified SolarWinds Platform This year, our partners will embark on a journey towards excellent customer experience, allowing customers to effectively use SolarWinds Observability (Self-Hosted and SaaS), Database, and IT Service Management (ITSM) solutions as they manage increasingly complex digital landscapes.' The list of winners from the Middle East is as follows: EMEA Distributor of the Year: Spire Solutions (UAE) EMEA Excellence in Diversification: Delta Line International (UAE) EMEA Personal Achievement: Waleed Odeh from Clever Solutions (KSA) The winners were determined based on revenue and year-over-year growth trajectory, investment in SolarWinds, development commitment and technology alignment, effectiveness in collaboration with SolarWinds field organizations regionally, effectiveness of marketing campaigns and go-to-market strategies, and SolarWinds Certified Professional® and SolarWinds Sales Expert (SSE) accreditations over the past year. 0 0
