Latest news with #IncognitoSoftware
National Post
11-06-2025
- Business
- National Post
FiberStar Selects Incognito Software Systems to Optimize Fiber Network and Enhance Wi-Fi Service Quality
Article content Incognito's Digital Experience Solution enables the provisioning and management of fiber ONT devices and improved in-home Wi-Fi. Article content VANCOUVER, British Columbia — PT. Mega Akses Persada ( FiberStar), a leading fiber operator in Indonesia, has announced its partnership with Incognito Software Systems, a leading global provider of broadband service orchestration, device management, and network intelligence OSS solutions, to deploy its Digital Experience (DX) Solution to streamline multi-vendor device management and optimize Wi-Fi service quality. With Incognito's solution, FiberStar can take advantage of market-leading TR-069 and Wi-Fi management capabilities to enhance key customer journeys, such as service activation, performance management, and issue resolution. Article content With a focus on designing, building, and operating high-quality, open-access fiber infrastructure that enables enterprise customers and communication service providers to offer triple-play services across 200 cities in Indonesia, FiberStar required a robust device management solution capable of supporting end-to-end provisioning and monitoring of Optical Network Terminals (ONTs) across its network while maintaining visibility of in-home Wi-Fi performance. Thanks to the flexible architecture and standards-based approach of Incognito's solution, the deployment was completed swiftly in just a matter of weeks, allowing FiberStar to quickly enhance its service delivery. Article content Incognito's DX Solution equips FiberStar with real-time visibility into in-home Wi-Fi performance, enabling remote diagnostics, proactive troubleshooting, and seamless configuration updates across multi-vendor devices. This ensures optimized connectivity, reduced service disruptions, and faster resolution of Wi-Fi issues, leading to improved customer satisfaction and trust. Article content Key features of the solution include: Article content Standards-based TR-069 device management and provisioning that is network access agnostic and vendor-neutral; Centrally managed device configurations, including firmware updates, reboots, and parameter changes, to streamline operational processes; Advanced service quality management to validate connection quality, perform automated network-wide monitoring, and conduct individual device diagnostics; Real-time alerts and reporting to provide deeper insights into network performance and long-term trends. Article content 'At FiberStar, we are committed to delivering top-tier fiber services to customers across Indonesia,' says Sugiharto Darmakusuma, President Director at FiberStar. 'By selecting Incognito's proven carrier-grade solution, we can improve operational efficiencies while continuing to meet the growing demands of the Indonesian IT market and exceed customer expectations.' Article content To support this project, Incognito worked with PT Multipolar Technology Tbk to ensure a seamless deployment of the DX Solution for FiberStar. Multipolar Technology played a key role in understanding the networking requirements, facilitating stakeholder collaboration, and ensuring a smooth implementation that enhances FiberStar's service offerings. Article content 'Through our collaboration with Incognito, Multipolar Technology has provided FiberStar with a best-in-class and telco standard device management solution (FTTH multi-vendor ONT management) empowering them to deliver exceptional connectivity experiences,' said Yugi Edison, Director Account Management Telco and Public Sector at Multipolar Technology. 'We are excited to continue this collaboration with FiberStar to foster innovation throughout the region.' Article content 'Incognito is proud to be a key enabler of FiberStar's network growth goals,' said Gary Knee, CEO of Incognito. 'The swift deployment of our DX Solution provides network-wide visibility and control over FiberStar's fiber network devices, helping cut costs, reduce demands on operational teams, and improving the quality of experience of all subscribers.' Article content About Incognito Software Systems Inc. Article content Incognito Software Systems Inc. Article content provides service orchestration software and services that help digital service providers manage the next-generation broadband experience. Founded 30 years ago, Incognito has over 200 customers worldwide, including America Movil, Cox, Digicel, Globe, and Orange, leveraging its solutions to fast-track the introduction of innovative broadband services over fiber and 5G fixed wireless access technologies, while delivering a great customer experience. Incognito Software Systems is a Lumine Group company (TSXV: LMN). Visit Article content LinkedIn Article content and Article content X (Twitter) Article content . Article content Article content Article content Article content Article content Contacts
Yahoo
11-06-2025
- Business
- Yahoo
FiberStar Selects Incognito Software Systems to Optimize Fiber Network and Enhance Wi-Fi Service Quality
Incognito's Digital Experience Solution enables the provisioning and management of fiber ONT devices and improved in-home Wi-Fi. VANCOUVER, British Columbia, June 11, 2025--(BUSINESS WIRE)--PT. Mega Akses Persada (FiberStar), a leading fiber operator in Indonesia, has announced its partnership with Incognito Software Systems, a leading global provider of broadband service orchestration, device management, and network intelligence OSS solutions, to deploy its Digital Experience (DX) Solution to streamline multi-vendor device management and optimize Wi-Fi service quality. With Incognito's solution, FiberStar can take advantage of market-leading TR-069 and Wi-Fi management capabilities to enhance key customer journeys, such as service activation, performance management, and issue resolution. With a focus on designing, building, and operating high-quality, open-access fiber infrastructure that enables enterprise customers and communication service providers to offer triple-play services across 200 cities in Indonesia, FiberStar required a robust device management solution capable of supporting end-to-end provisioning and monitoring of Optical Network Terminals (ONTs) across its network while maintaining visibility of in-home Wi-Fi performance. Thanks to the flexible architecture and standards-based approach of Incognito's solution, the deployment was completed swiftly in just a matter of weeks, allowing FiberStar to quickly enhance its service delivery. Incognito's DX Solution equips FiberStar with real-time visibility into in-home Wi-Fi performance, enabling remote diagnostics, proactive troubleshooting, and seamless configuration updates across multi-vendor devices. This ensures optimized connectivity, reduced service disruptions, and faster resolution of Wi-Fi issues, leading to improved customer satisfaction and trust. Key features of the solution include: Standards-based TR-069 device management and provisioning that is network access agnostic and vendor-neutral; Centrally managed device configurations, including firmware updates, reboots, and parameter changes, to streamline operational processes; Advanced service quality management to validate connection quality, perform automated network-wide monitoring, and conduct individual device diagnostics; Real-time alerts and reporting to provide deeper insights into network performance and long-term trends. "At FiberStar, we are committed to delivering top-tier fiber services to customers across Indonesia," says Sugiharto Darmakusuma, President Director at FiberStar. "By selecting Incognito's proven carrier-grade solution, we can improve operational efficiencies while continuing to meet the growing demands of the Indonesian IT market and exceed customer expectations." To support this project, Incognito worked with PT Multipolar Technology Tbk to ensure a seamless deployment of the DX Solution for FiberStar. Multipolar Technology played a key role in understanding the networking requirements, facilitating stakeholder collaboration, and ensuring a smooth implementation that enhances FiberStar's service offerings. "Through our collaboration with Incognito, Multipolar Technology has provided FiberStar with a best-in-class and telco standard device management solution (FTTH multi-vendor ONT management) empowering them to deliver exceptional connectivity experiences," said Yugi Edison, Director Account Management Telco and Public Sector at Multipolar Technology. "We are excited to continue this collaboration with FiberStar to foster innovation throughout the region." "Incognito is proud to be a key enabler of FiberStar's network growth goals," said Gary Knee, CEO of Incognito. "The swift deployment of our DX Solution provides network-wide visibility and control over FiberStar's fiber network devices, helping cut costs, reduce demands on operational teams, and improving the quality of experience of all subscribers." About Incognito Software Systems Inc. Incognito Software Systems Inc. provides service orchestration software and services that help digital service providers manage the next-generation broadband experience. Founded 30 years ago, Incognito has over 200 customers worldwide, including America Movil, Cox, Digicel, Globe, and Orange, leveraging its solutions to fast-track the introduction of innovative broadband services over fiber and 5G fixed wireless access technologies, while delivering a great customer experience. Incognito Software Systems is a Lumine Group company (TSXV: LMN). Visit or follow us on LinkedIn and X (Twitter). View source version on Contacts Matt MarianiDigital Marketing Manager+ Sign in to access your portfolio
Yahoo
11-06-2025
- Business
- Yahoo
FiberStar Selects Incognito Software Systems to Optimize Fiber Network and Enhance Wi-Fi Service Quality
Incognito's Digital Experience Solution enables the provisioning and management of fiber ONT devices and improved in-home Wi-Fi. VANCOUVER, British Columbia, June 11, 2025--(BUSINESS WIRE)--PT. Mega Akses Persada (FiberStar), a leading fiber operator in Indonesia, has announced its partnership with Incognito Software Systems, a leading global provider of broadband service orchestration, device management, and network intelligence OSS solutions, to deploy its Digital Experience (DX) Solution to streamline multi-vendor device management and optimize Wi-Fi service quality. With Incognito's solution, FiberStar can take advantage of market-leading TR-069 and Wi-Fi management capabilities to enhance key customer journeys, such as service activation, performance management, and issue resolution. With a focus on designing, building, and operating high-quality, open-access fiber infrastructure that enables enterprise customers and communication service providers to offer triple-play services across 200 cities in Indonesia, FiberStar required a robust device management solution capable of supporting end-to-end provisioning and monitoring of Optical Network Terminals (ONTs) across its network while maintaining visibility of in-home Wi-Fi performance. Thanks to the flexible architecture and standards-based approach of Incognito's solution, the deployment was completed swiftly in just a matter of weeks, allowing FiberStar to quickly enhance its service delivery. Incognito's DX Solution equips FiberStar with real-time visibility into in-home Wi-Fi performance, enabling remote diagnostics, proactive troubleshooting, and seamless configuration updates across multi-vendor devices. This ensures optimized connectivity, reduced service disruptions, and faster resolution of Wi-Fi issues, leading to improved customer satisfaction and trust. Key features of the solution include: Standards-based TR-069 device management and provisioning that is network access agnostic and vendor-neutral; Centrally managed device configurations, including firmware updates, reboots, and parameter changes, to streamline operational processes; Advanced service quality management to validate connection quality, perform automated network-wide monitoring, and conduct individual device diagnostics; Real-time alerts and reporting to provide deeper insights into network performance and long-term trends. "At FiberStar, we are committed to delivering top-tier fiber services to customers across Indonesia," says Sugiharto Darmakusuma, President Director at FiberStar. "By selecting Incognito's proven carrier-grade solution, we can improve operational efficiencies while continuing to meet the growing demands of the Indonesian IT market and exceed customer expectations." To support this project, Incognito worked with PT Multipolar Technology Tbk to ensure a seamless deployment of the DX Solution for FiberStar. Multipolar Technology played a key role in understanding the networking requirements, facilitating stakeholder collaboration, and ensuring a smooth implementation that enhances FiberStar's service offerings. "Through our collaboration with Incognito, Multipolar Technology has provided FiberStar with a best-in-class and telco standard device management solution (FTTH multi-vendor ONT management) empowering them to deliver exceptional connectivity experiences," said Yugi Edison, Director Account Management Telco and Public Sector at Multipolar Technology. "We are excited to continue this collaboration with FiberStar to foster innovation throughout the region." "Incognito is proud to be a key enabler of FiberStar's network growth goals," said Gary Knee, CEO of Incognito. "The swift deployment of our DX Solution provides network-wide visibility and control over FiberStar's fiber network devices, helping cut costs, reduce demands on operational teams, and improving the quality of experience of all subscribers." About Incognito Software Systems Inc. Incognito Software Systems Inc. provides service orchestration software and services that help digital service providers manage the next-generation broadband experience. Founded 30 years ago, Incognito has over 200 customers worldwide, including America Movil, Cox, Digicel, Globe, and Orange, leveraging its solutions to fast-track the introduction of innovative broadband services over fiber and 5G fixed wireless access technologies, while delivering a great customer experience. Incognito Software Systems is a Lumine Group company (TSXV: LMN). Visit or follow us on LinkedIn and X (Twitter). View source version on Contacts Matt MarianiDigital Marketing Manager+
National Post
30-05-2025
- Business
- National Post
Vecima Announces XGS-PON Solution for Multi-dwelling Units, Integrating Incognito Service Activation Center, Entra® vPON Manager, and Hitron NOVA2208 ONUs
Article content Entra vPON Manager offers XGS-PON subscriber management, service provisioning, and back-office management integration, including out-of-box support for Incognito Software Service Activation Center (SAC) The Entra Open Network Ecosystem offers wide support for XGS-PON Optical Network Terminals (ONTs)/Optical Network Units (ONUs), including the 8-port Hitron NOVA2208 Vecima, Incognito Software Systems, and Hitron Technologies will showcase the integrated XGS-PON solution at Fiber Connect in Proof of Concept Stand #2 Article content Article content VICTORIA, British Columbia — Vecima Networks Inc. (TSX: VCM) will showcase its new Entra vPON Manager cloud-based XGS-PON platform supporting multi-dwelling unit (MDU) solutions at Fiber Connect this week. Article content Entra vPON Manager gives operators robust XGS-PON subscriber management and service provisioning capabilities with back-office management integration that supports MDU subscribers. Through integration with Service Activation Center (SAC) from Incognito Software Systems Inc., subscriber service activation with the Vecima All-PON™ solution now includes MDU multi-tenant ONU port activation and provisioning. Article content The Entra® Open Network Ecosystem supports the Hitron NOVA2208 ONU device uniquely designed for MDU and business service subscribers. With up to eight subscriber service ports, the NOVA2208 is ideally suited to the managed demarcation point in MDUs with in-building service distribution and in-premises TR-069/USP-369 customer gateways. Article content 'Incognito's SAC integration with Vecima and Hitron for XGS-PON operators is tailored to meet the needs of MDU deployments, accelerating new subscriber additions and simplifying back-office operations for our customers,' said Craig Sinasac, Head of Product at Incognito. Article content 'Hitron has been an early partner in Vecima's Open Network Ecosystem, with our family of PON Single Family Units and PON Multi-Dwelling Units,' said Dave Michaud, Vice President, Engineering Hitron Technologies. 'This is enabling us to reach more opportunities and build creative customer solutions, including today's NOVA2208 for MDU deployments.' Article content 'Vecima's Entra EXS1610 All-PON™ Shelf is the first ITU-PON platform supported with Entra vPON Manager, combining scalability with operational simplicity for fiber-to-the-home deployments,' said Vijay Raman, Vice President of PON Product Line Management at Vecima Networks. 'The MDU solution we have built with Incognito Software and Hitron demonstrates our commitment to open integration and best-in-class options for multiple residential and business customers for Broadband Service Providers.' Article content The Vecima Distributed Access Architecture (DAA) product portfolio, recognized by the Dell'Oro Group as the global market share leader in Remote MACPHY and Remote OLT solutions from 2021-2024, is deployed by operators around the world. Learn more at Article content About Incognito Software Systems Incognito Software Systems Inc. provides service orchestration software and services that help digital service providers manage the next-generation broadband experience. Founded over 30 years ago, Incognito has over 200 customers worldwide, including America Movil, Cox, Digicel, Globe, and Orange, leveraging its solutions to fast-track the introduction of innovative broadband services over fiber and 5G fixed wireless access technologies while delivering a great customer experience. Incognito is a Lumine Group company (TSXV: LMN). Learn more at and Article content About Hitron Technologies With more than 30 years of experience, Hitron Technologies has been a global leader in providing innovative Customer Premises Equipment (CPE) to leading Broadband Service Providers all over the world. Our unwavering commitment to excellence and a deep understanding of the industry's evolving needs have made us the trusted partner of choice for service providers seeking to deliver high-performance connectivity to homes and businesses. With a strong focus on cutting-edge technology and cost-effective solutions, Hitron remains at the forefront of shaping the future of network connectivity. Hitron Technologies Americas Inc. is a subsidiary of Hitron Technologies and is based in Centennial, Colorado. To learn more about Hitron Technologies Americas, visit Article content About Vecima Networks Vecima Networks Inc. (TSX: VCM) is leading the global evolution to the multi-gigabit, content-rich networks of the future. Our talented people deliver future-ready software, services, and integrated platforms that power broadband and video streaming networks, monitor and manage transportation, and transform experiences in homes, businesses, and everywhere people connect. We help our customers evolve their networks with cloud-based solutions that deliver ground-breaking speed, superior video quality, and exciting new services to their subscribers. There is power in connectivity – it enables people, businesses, and communities to grow and thrive. Learn more at Article content This news release contains forward-looking statements within the meaning of applicable Canadian securities laws. Forward-looking statements include, but are not limited to, statements regarding Vecima's business strategies and objectives, and the anticipated benefits, performance, capabilities, availability or adoption of its products and services. Such statements reflect current expectations and assumptions about future events and are subject to risks and uncertainties. Vecima undertakes no obligation to update any forward-looking statements unless required by law. Article content Article content Article content Article content Article content
