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Forbes
22-07-2025
- Business
- Forbes
The Supply Chain Evolution: How To Deploy AI Successfully
Anise Madh is GM of Global Infor Practice at Wipro, a global leader in e-commerce and mobile solutions for Infor CloudSuite ERP M3 and LN. AI is revolutionizing employee resource planning (ERP) systems and supply chain operations by making them more intelligent, predictive and autonomous. Because of its growing role in day-to-day business, AI is much more than an add-on; for many companies, it's becoming the backbone of supply chain management. While challenges and roadblocks still exist, the rollout and nuances of AI applications are prompting a shift in how companies think and operate. To stay ahead, companies must adopt innovative approaches that streamline processes and improve operations throughout the supply chain. Knowing this, the question isn't if you should adopt AI but how you can lead the charge. Being a trailblazer means being willing to explore this tool's full potential, experiment boldly and rethink what's possible. Addressing AI-Related Deployment Challenges When rolling out AI, it's important for companies to consider the hurdles they might face, including these three potential challenges. For some AI and generative AI tools, a lack of clarity exists around the inputs the software requires to perform its capabilities. AI's opacity, often referred to as the "black box" problem, stems from the complexity of its neural networks. Data fed into these systems passes through layers of hidden nodes, performing thousands of computations that are largely inscrutable. This uncertainty is precisely why AI must operate under human oversight, with clear guardrails to define its appropriate use. As Boston Consulting Group noted, human supervision is essential to managing the risks associated with generative AI, but it isn't enough on its own. It must be paired with thoughtful design and well-defined processes that help people detect and de-escalate issues when they arise. While continued economic uncertainty, policy changes and market fluctuations impact far more than just AI implementation, they do play a large part in how successful this tech rollout may be. Take a look at the ups and downs of the market from recent trade wars. Plus, other potential challenges like natural disasters and supplier issues remain. AI's predictive models can struggle to account for uncommon or rapidly evolving events, which could lead to gaps in forecasting accuracy and delayed response strategies. Organizations can incorporate flexible contingency strategies to help with this. For example, a flexible contingency strategy might include a diversified supply chain with backup vendors in various regions. Coupled with AI-based scenario planning, this tactic can help companies respond to natural disasters, policy changes or supplier challenges. Pre-vetted alternatives and adaptive workflows help businesses pivot quickly during unforeseen circumstances. By combining AI capabilities with proactive risk management, organizations can better navigate market fluctuations and maintain operational reliability in an increasingly complex global landscape. Another potential roadblock is having the right team in place for implementation, both internally and externally, and identifying who will run point on ongoing fine-tuning and maintenance of the AI models after deployment. Bain & Company found 44% of executives surveyed lack in-house AI expertise, which is slowing its adoption. Overlooking who runs AI leads to challenges with ownership and managing time-sensitive updates or fixes. Addressing this means bringing in or developing people who truly understand AI, can question its outputs and spot issues like hallucinations or bias before they become problems. Without this level of talent, businesses risk losing control over their AI systems, which can compromise reliability and performance as well as trust from stakeholders. Best practices and guardrails are also crucial for maintaining strong AI governance. Strategies like requiring chain-of-thought explanations from AI tools help enhance transparency and accountability. What's more, establishing well-thought-out verification processes ensures AI insights effectively support decision making. Ultimately, overcoming challenges and ensuring sustained success with AI requires skilled human oversight and strong governance measures that extend well beyond an organization's initial implementation. Bridging Today's Capabilities With Tomorrow's Innovations I believe AI's role in the supply chain is poised for a significant transformation, evolving from a decision-support tool to a more autonomous platform capable of proactively recommending actions across areas such as forecasting, planning and delivery. As AI continues to evolve, I expect organizations to lean on it more to simplify day-to-day operations, cut down on repetitive manual tasks and boost accuracy in forecasting and planning. This shift toward AI-driven decision making will reshape conventional supply chain management approaches. It could also pave the way for smarter and more adaptable logistics strategies. Businesses can start by trialing one or two high-impact AI integrations, like demand forecasting or logistics optimization, and gradually expand their scope. Doing so can allow them to modify their AI implementations while addressing the challenge of building a talent pipeline. The key is to prioritize strategic AI adoption. Companies may also consider using cloud-based advancements to integrate current capabilities with future innovations. Final Thoughts There's no doubt that AI's integration into supply chain management and logistics operations is reshaping business. Whether it's helping to redesign processes or improve how industry leaders forecast and make decisions, AI is helping boost efficiency, accuracy and agility. These tools can help companies anticipate disruptions by streamlining operations and providing elevated insights to inform decision making in an increasingly complex world. The journey isn't without its hurdles, but they are also signs that it's time to evolve. Roadblocks are opportunities for improvement, and companies integrating AI into their ERP and supply chain operations wisely can position themselves for lasting competitive success. Forbes Business Council is the foremost growth and networking organization for business owners and leaders. Do I qualify?
Yahoo
15-05-2025
- Business
- Yahoo
Business Software and Services Market to Reach USD 1343.11 Billion by 2032 Driven by Accelerated Digital Transformation Globally
The rapid adoption of automation, cloud-based platforms, and AI-driven business optimization tools is driving market expansion. Pune, May 15, 2025 (GLOBE NEWSWIRE) -- Business Software and Services Market Size Analysis: 'According to the SNS Insider report, the Business Software and Services Market size was valued at USD 529.39 billion in 2023 and is estimated to reach USD 1343.11 billion by 2032, growing at a compound annual growth rate of 11.02% during the forecast period from 2024 to 2032.'Get a Sample Report of Business Software and Services Market@ Major Players Analysis Listed in this Report are: IBM Corporation – (IBM Cloud Pak, IBM Watson Analytics) Infor – (Infor CloudSuite, Infor M3) SAP SE – (SAP S/4HANA, SAP Business One) Microsoft – (Microsoft Dynamics 365, Microsoft Power BI) NetSuite Inc. – (NetSuite ERP, NetSuite CRM+) Epicor Software Corporation – (Epicor Kinetic, Epicor Prophet 21) Unit4 – (Unit4 ERP, Unit4 Financial Planning & Analysis) MicroStrategy Incorporated – (MicroStrategy HyperIntelligence, MicroStrategy Analytics) SYSPRO – (SYSPRO ERP, SYSPRO CRM) Deltek, Inc. – (Deltek Costpoint, Deltek Vantagepoint) Acumatica, Inc. – (Acumatica Cloud ERP, Acumatica Financial Management) Oracle – (Oracle Fusion Cloud ERP, Oracle NetSuite SuiteCommerce) Business Software and Services Market Report Scope: Report Attributes Details Market Size in 2023 US$ 529.39 Billion Market Size by 2032 US$ 1343.11 Billion CAGR CAGR of 11.02% From 2024 to 2032 Base Year 2023 Forecast Period 2024-2032 Historical Data 2020-2022 Key Regional Coverage North America (US, Canada, Mexico), Europe (Eastern Europe [Poland, Romania, Hungary, Turkey, Rest of Eastern Europe] Western Europe [Germany, France, UK, Italy, Spain, Netherlands, Switzerland, Austria, Rest of Western Europe]). Asia Pacific (China, India, Japan, South Korea, Vietnam, Singapore, Australia, Rest of Asia Pacific), Middle East & Africa (Middle East [UAE, Egypt, Saudi Arabia, Qatar, Rest of Middle East], Africa [Nigeria, South Africa, Rest of Africa], Latin America (Brazil, Argentina, Colombia Rest of Latin America) Key Growth Drivers Increasing Adoption of Cloud-Based and AI-Powered Solutions Enhances Business Software and Services Market Growth Do you have any specific queries or need any customization research on Business Software and Services Market, Make an Enquiry Now@ The U.S. business software and services market was valued at USD 106.32 billion in 2023 and is projected to reach USD 246.14 billion by 2032. Growth is driven by widespread cloud adoption, automation, and digital integration across industries. The market is expected to grow at a CAGR of 9.90% from 2024 to 2032. By Software: Finance Dominates, Sales & Marketing Sees Fastest Growth The finance segment dominated the market and accounted for 24.58% of revenue share in 2023, owing to its importance in budgeting, accounting, risk management, and compliance for the market. Financial software is critical for organizations that depend on it to simplify processes, meet compliance requirements, and allow for an available and real-time analysis of their finances. The sales & marketing segment is expected to register the fastest CAGR from 2024–2032. Growth is driven by the emergence of data-driven marketing, customer relationship management, and AI-enabled campaign analytics. Companies have access to intelligent sales platforms with features such as personalization, lead scoring, and omnichannel to drive revenue and customer loyalty. By Services: Support & Maintenance Leads, Managed Services Expand Rapidly The support & maintenance services segment dominated the market in 2023 and accounted for 41.59% of revenue share, as continuous monitoring, updates, troubleshooting, and system optimization are essential to maintain the software reliability and compliance for business. As it relates to mission-critical operational environments, support services have become an essential service to industries as software upgrades, bug fixes, and cybersecurity threats increase. The managed services segment is expected to record the fastest CAGR during the forecast period. As IT operations are moving towards outsourcing, enterprises are opting for managed service providers to take care of their resourceful deployments, managing of infrastructure, security, and cloud operations. It lowers expenses associated with organic approaches and helps internal teams double down on things they do best. By Deployment: Cloud Leads, On-Premise Grows Fastest In 2023, the cloud segment dominated the market and accounted for 57.89% of revenue share, driven by the scalability, flexibility, and cost efficiency of cloud-based software. For the last several years, enterprises have moved away from the traditional model in favor of SaaS and platform-as-a-service solutions, paving the path for synchronous operations, remote collaboration, and integrations across ecosystems. The on-premise segment is estimated to expand at the fastest CAGR during the period 2024–2032. While the cloud has taken off like a rocket ship, given data sovereignty, compliance and security requirements in government, defense and regulated industries, there is no choice but to choose on premise software. Growing hybrid deployment models are further aiding on-premise adoption as well. By Enterprise Size: Large Enterprises Dominate, SMEs See Rapid Growth The large enterprises segment dominated the market and accounted for 60.59% of revenue share, owing to their huge IT budgets, their global footprint, and the need for an integrated enterprise resource planning, customer management, and analytics platform. They rely on integrated software and services to remain competitive and to support complex workflows. Small and Medium Enterprises are also expected to register the fastest CAGR during the forecast period. Cloud-based software is becoming more affordable, enterprises are offering Software as a Service subscription, and government support towards digitalization programs enables SMEs to obtain sophisticated solutions to streamline operations, enhance customer service, and scale up their business. By End Use: IT & Telecom Dominates, Healthcare Expands Rapidly In 2023, the IT & Telecom segment led the market with high software dependencies, fast-changing technology, and demand for automation and agile development tools. Telecom companies widespread use software for an array of purposes — network management, billing, customer engagement — which makes them a highly significant segment of market growth. From 2024 to 2032, the healthcare segment is anticipated to achieve the fastest CAGR, owing to digital health initiatives, expansion of telemedical services, and rising adoption of electronic health records. As the data volumes are on the rise, the call for secure, compliant and interoperable healthcare software are upto the roof of hospitals, clinics and diagnostic labs. Business Software and Services Market Segmentation: By Software Finance Sales & Marketing Human Resource Supply Chain Others By Services Consulting Managed Services Support & Maintenance By Deployment Cloud On-premise By Enterprise Size Large Enterprises Small & Medium Enterprises By End Use Aerospace & Defense BFSI Government Healthcare IT & Telecom Manufacturing Retail Transportation Others Regional Insights: North America Leads, Asia-Pacific Grows Fastest In 2023, North America dominated the market and held the largest market share, as it is home to key software vendors and has advanced IT infrastructure with significant early adoption of emerging technologies. Software innovation still remains heavily invested in U.S.-based companies there is a clear sense of AI, cloud, and cybersecurity integration. Asia-Pacific is expected to register the fastest CAGR over the study period from 2024 to 2032. The software adoption is driven by various factors such as rapid digitalization across the country, the increase in internet penetration, and the initiatives taken by the government, such as "Digital India" in countries like India, China, Japan, and other Southeast Asian countries. Also, the ongoing number of startups and SMEs within the area is boosting the an Enterprise-User PDF of Business Software and Services Market Analysis & Outlook 2024-2032@ Table of Contents – Major Key Points 1. Introduction 2. Executive Summary 3. Research Methodology 4. Market Dynamics Impact Analysis 5. Statistical Insights and Trends Reporting 6. Competitive Landscape 7. Business Software and Services Market Segmentation, By Software 8. Business Software and Services Market Segmentation, By Services 9. Business Software and Services Market Segmentation, By Deployment 10. Business Software and Services Market Segmentation, By End Use 11. Business Software and Services Market Segmentation, By Enterprise Size 12. Regional Analysis 13. Company Profiles 14. Use Cases and Best Practices 15. Conclusion About Us: SNS Insider is one of the leading market research and consulting agencies that dominates the market research industry globally. Our company's aim is to give clients the knowledge they require in order to function in changing circumstances. In order to give you current, accurate market data, consumer insights, and opinions so that you can make decisions with confidence, we employ a variety of techniques, including surveys, video talks, and focus groups around the world. Related Reports: Customer Experience Business Process Outsourcing Market Business Management Consulting Service Market Business Rules Management System Market Self-Service Business Intelligence Tools Market CONTACT: Contact Us: Jagney Dave - Vice President of Client Engagement Phone: +1-315 636 4242 (US) | +44- 20 3290 5010 (UK)Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
13-03-2025
- Business
- Yahoo
RPI Consultants 2025 State of the Infor Community Survey Highlights Cloud Adoption, User Sentiment, and Training Needs
BALTIMORE, March 13, 2025 /PRNewswire/ -- RPI Consultants, a leading ERP implementation, optimization, and software firm, has released findings from its second annual State of the Infor Community Survey. The study gathered insights from both legacy Lawson and cloud ERP users on their experiences with Infor systems, uncovering key trends in cloud adoption, system optimization, and user needs. The results show increasing confidence in Infor's CloudSuite ERP, with the majority of participating organizations citing it as their ideal future-state solution for finance, and human resources requirements. Respondents who have already transitioned to CloudSuite report notable improvements in their operations, including improved system updates (52%), greater system access (38%), reduction in manual tasks (29%), and enhanced support (29%). The data also emphasizes users' strong focus on process optimization, with 72% of respondents indicating that they made process improvements in 2024, signaling the importance of prioritizing continuous ERP improvement. This year's survey, for the first time, polled respondents on what types of events they would like to see the Infor community host more of, revealing a growing demand for additional training initiatives, with over 62% expressing interest in more training opportunities. "We conduct this survey each year to build a stronger, more responsive community where organizations can learn from each other and maximize the value of the applications they invest so much in," said Richard Leigh Stout, Partner at RPI Consultants. "By sharing these insights, we aim to help businesses stay informed and improve how they use Infor." To explore the full survey results as well as how these insights could impact your organization, visit the RPI blog to download the complete infographic. The State of the Infor Community Survey was administered between December 12, 2024, and January 15, 2025, gathering responses from IT, HR, Finance, and Supply Chain users, predominantly across healthcare and public sector verticals. About RPI ConsultantsRPI Consultants is an ERP implementation, optimization, and software firm with over 25 years of experience delivering best practices through technology, systems integration, and process redesign. As a premier Infor CloudSuite implementation partner, RPI prides itself on providing customers with the expertise and strategic thought leadership they need to be successful. For more information, visit View original content to download multimedia: SOURCE RPI Consultants Sign in to access your portfolio
