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Partial e-gate operations restored at BSI and KSAB, recovery efforts ongoing
Partial e-gate operations restored at BSI and KSAB, recovery efforts ongoing

The Star

time19-07-2025

  • The Star

Partial e-gate operations restored at BSI and KSAB, recovery efforts ongoing

JOHOR BAHRU: Several e-gates at Bangunan Sultan Iskandar (BSI) and the Sultan Abu Bakar Complex (KSAB) have resumed operations following a nationwide system disruption affecting entry and exit points. Johor Public Works, Transport, Infrastructure and Communication Committee chairman Mohamad Fazli Mohamad Salleh ( pic ) said as of 6pm on Saturday (July 19), 26 out of 68 e-gates at BSI and three out of 12 at KSAB were back in service. "Traffic congestion at both CIQ (Customs, Immigration and Quarantine) complexes is currently under control, based on monitoring conducted this evening," he told Bernama. Manual counters were activated to ease the congestion after the system malfunction, which began around 1 pm yesterday, he added. "The e-gate disruption is a nationwide issue and relevant agencies are actively working to resolve it at both BSI and KSAB," he said. He also confirmed that ongoing monitoring was being carried out at both complexes. The automated gate system outage affecting foreign visitors at key national entry points was reportedly caused by a data integration issue that slowed down cross-verification processes within the MyIMMS immigration system. The Malaysian Border Control and Protection Agency (AKPS) said the disruption led to long queues and congestion at several major locations, including Kuala Lumpur International Airport (KLIA) Terminals 1 and 2, as well as at BSI and KSAB CIQs. The agency clarified that Malaysian passport holders were not affected by the disruption and that the Immigration Department has taken immediate action to address the issue. – Bernama

Partial autogate operations restored at Johor CIQs after nationwide glitch
Partial autogate operations restored at Johor CIQs after nationwide glitch

New Straits Times

time19-07-2025

  • New Straits Times

Partial autogate operations restored at Johor CIQs after nationwide glitch

JOHOR BARU: Several autogates at Bangunan Sultan Iskandar (BSI) and the Sultan Abu Bakar Complex (KSAB) have resumed operations following a nationwide system disruption affecting entry and exit points. Johor Public Works, Transport, Infrastructure and Communication Committee chairman Mohamad Fazli Mohamad Salleh said as of 6pm today, 26 out of 68 autogates at BSI and three out of 12 at KSAB were back in service. "Traffic congestion at both CIQ (Customs, Immigration and Quarantine) complexes is currently under control, based on monitoring conducted this evening," he said. Manual counters were activated to ease the congestion after the system malfunction, which began around 1pm yesterday, he added. "The disruption is a nationwide issue, and relevant agencies are actively working to resolve it at both BSI and KSAB," he said. He also confirmed that ongoing monitoring is being carried out to ensure smooth traffic flow at both complexes. The automated gate system outage affecting foreign visitors at key national entry points was reportedly caused by a data integration issue that slowed down cross-verification processes within the MyIMMS immigration system. The Malaysian Border Control and Protection Agency (MCBA) said the disruption led to long queues and congestion at several major locations, including Kuala Lumpur International Airport (KLIA) Terminals 1 and 2, as well as at BSI and KSAB CIQs. The agency clarified that Malaysian passport holders were not affected by the disruption and that the Immigration Department has taken immediate action to address the issue. – BERNAMA

Partial e-gate operations restored at Johor CIQs after nationwide glitch
Partial e-gate operations restored at Johor CIQs after nationwide glitch

New Straits Times

time19-07-2025

  • New Straits Times

Partial e-gate operations restored at Johor CIQs after nationwide glitch

JOHOR BARU: Several e-gates at Bangunan Sultan Iskandar (BSI) and the Sultan Abu Bakar Complex (KSAB) have resumed operations following a nationwide system disruption affecting entry and exit points. Johor Public Works, Transport, Infrastructure and Communication Committee chairman Mohamad Fazli Mohamad Salleh said as of 6pm today, 26 out of 68 e-gates at BSI and three out of 12 at KSAB were back in service. "Traffic congestion at both CIQ (Customs, Immigration and Quarantine) complexes is currently under control, based on monitoring conducted this evening," he said. Manual counters were activated to ease the congestion after the system malfunction, which began around 1pm yesterday, he added. "The e-gate disruption is a nationwide issue, and relevant agencies are actively working to resolve it at both BSI and KSAB," he said. He also confirmed that ongoing monitoring is being carried out to ensure smooth traffic flow at both complexes. The automated gate system outage affecting foreign visitors at key national entry points was reportedly caused by a data integration issue that slowed down cross-verification processes within the MyIMMS immigration system. The Malaysian Border Control and Protection Agency (MCBA) said the disruption led to long queues and congestion at several major locations, including Kuala Lumpur International Airport (KLIA) Terminals 1 and 2, as well as at BSI and KSAB CIQs. The agency clarified that Malaysian passport holders were not affected by the disruption and that the Immigration Department has taken immediate action to address the issue. – BERNAMA

Partial e-gate operations restored at BSI and KSAB, recovery efforts ongoing
Partial e-gate operations restored at BSI and KSAB, recovery efforts ongoing

Malaysian Reserve

time19-07-2025

  • Malaysian Reserve

Partial e-gate operations restored at BSI and KSAB, recovery efforts ongoing

JOHOR BAHRU — Several e-gates at Bangunan Sultan Iskandar (BSI) and the Sultan Abu Bakar Complex (KSAB) have resumed operations following a nationwide system disruption affecting entry and exit points. Johor Public Works, Transport, Infrastructure and Communication Committee chairman Mohamad Fazli Mohamad Salleh said as of 6 pm today, 26 out of 68 e-gates at BSI and three out of 12 at KSAB were back in service. 'Traffic congestion at both CIQ (Customs, Immigration and Quarantine) complexes is currently under control, based on monitoring conducted this evening,' he told Bernama. Manual counters were activated to ease the congestion after the system malfunction, which began around 1 pm yesterday, he added. 'The e-gate disruption is a nationwide issue and relevant agencies are actively working to resolve it at both BSI and KSAB,' he said. He also confirmed that ongoing monitoring is being carried out to ensure smooth traffic flow at both complexes. The automated gate system outage affecting foreign visitors at key national entry points was reportedly caused by a data integration issue that slowed down cross-verification processes within the MyIMMS immigration system. The Malaysian Border Control and Protection Agency (AKPS) said the disruption led to long queues and congestion at several major locations, including Kuala Lumpur International Airport (KLIA) Terminals 1 and 2, as well as at BSI and KSAB CIQs. The agency clarified that Malaysian passport holders were not affected by the disruption and that the Immigration Department has taken immediate action to address the issue. — BERNAMA

Partial e-gate operations resume at Johor CIQs after nationwide outage
Partial e-gate operations resume at Johor CIQs after nationwide outage

The Sun

time19-07-2025

  • The Sun

Partial e-gate operations resume at Johor CIQs after nationwide outage

JOHOR BAHRU: Several e-gates at Bangunan Sultan Iskandar (BSI) and the Sultan Abu Bakar Complex (KSAB) have resumed operations following a nationwide system disruption affecting entry and exit points. Johor Public Works, Transport, Infrastructure and Communication Committee chairman Mohamad Fazli Mohamad Salleh said as of 6 pm today, 26 out of 68 e-gates at BSI and three out of 12 at KSAB were back in service. 'Traffic congestion at both CIQ (Customs, Immigration and Quarantine) complexes is currently under control, based on monitoring conducted this evening,' he told Bernama. Manual counters were activated to ease the congestion after the system malfunction, which began around 1 pm yesterday, he added. 'The e-gate disruption is a nationwide issue and relevant agencies are actively working to resolve it at both BSI and KSAB,' he said. He also confirmed that ongoing monitoring is being carried out to ensure smooth traffic flow at both complexes. The automated gate system outage affecting foreign visitors at key national entry points was reportedly caused by a data integration issue that slowed down cross-verification processes within the MyIMMS immigration system. The Malaysian Border Control and Protection Agency (AKPS) said the disruption led to long queues and congestion at several major locations, including Kuala Lumpur International Airport (KLIA) Terminals 1 and 2, as well as at BSI and KSAB CIQs. The agency clarified that Malaysian passport holders were not affected by the disruption and that the Immigration Department has taken immediate action to address the issue. - Bernama

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