Latest news with #Ingram
Mint
5 hours ago
- Politics
- Mint
A manager's guide to handling crises
No boardroom cliché is more hackneyed than the idea that this is the age of uncertainty. Annual reports and executive speeches repeat that things have never been less predictable, that crises have never hit with such force and frequency. That might surprise people who had to cope with bubonic plague, ice ages, Vikings, world wars, colonisation and the rest. But it is true that managers everywhere have had to navigate unexpected events in recent years, and that crisis management—the subject of the latest episode of our Boss Class podcast—is a big test of a leader's mettle. One way to think about handling a crisis well is that managers have to resist their natural instincts. An obvious temptation, despite all the rhetoric, is to put off preparing for disaster. No company's risk register would be complete without mentioning cyber-attacks. Yet a quarter of large British businesses still lack a formal incident-response plan in the event of one. Table-top scenarios and planning workshops are not really about predicting the future. They are a way to hone thinking, to press organisations to articulate their guiding principles, to create the building-blocks from which an actual crisis response will materialise. Paul Ingram of Columbia Business School tells the story of a former student who drew up multiple crisis scenarios in his role as a logistics commander for the US Navy in the Pacific; they included a tsunami, a nuclear accident and an earthquake. The fact that none of his scenarios envisaged all three occurring at once, as happened in Japan in 2011, did not make the exercise futile. Planning is not about 'developing a complete response", says Mr Ingram, but 'elements that are going to be recombined into a pattern that suits the unexpected". When a crisis does strike, a second urge is to centralise: for bosses to set up command centres, form task-forces and start using words like 'sitrep". But by its nature, a crisis confronts organisations with novel, fast-moving problems. Previous experience counts for less; running things up the chain means delays. In a paper published in 2015, Eric Anicich of the University of Southern California and his co-authors looked at the outcomes of more than 5,000 mountain-climbing expeditions in the Himalayas. Their conclusion was that climbers from more hierarchical cultures achieved more summits but also suffered more fatalities. Their explanation was that hierarchy enabled greater co-ordination in normal circumstances, but also meant people were less likely to voice concerns if they thought things were going wrong. Svein Tore Holsether, the boss of Yara, a Norwegian fertiliser giant, is an advocate for a decentralised approach. The firm handed much more control to local managers to get through the initial phase of the covid-19 pandemic, and found it worked so well that it reorganised along regional lines in May 2020. Mr Holsether argues that this structure served the firm well again in early 2022, when it had to respond to another crisis—Russia's full-scale invasion of Ukraine. Russia was a huge supplier of the raw materials that go into fertiliser; Ukraine was a big sales market. Local employees scrambled to change procurement deals, plant operations and distribution channels to cope; things did not need to go back to Oslo for approval. When a crisis hits, a third instinct is to focus on getting through the immediate problem. But it pays for bosses to look ahead to a post-crisis future. When the pandemic took the wheels out from under Lime, whose bright-green e-bikes may well block a pavement near you, its boss, Wayne Ting, faced tough choices. Plenty of people advised him, for example, to outsource the manufacturing of Lime's vehicles in order to slash costs. He ignored them, because making the most durable bikes and scooters was critical to the firm's long-term success. Keeping production in-house was the best way to achieve that goal. 'Whatever we cut," he says of that period, 'we don't cut to the core because then we have nothing to come back from." Plan. Decentralise. Prioritise. As advice, this might seem clichéd, too. But it will make a crisis more navigable. Subscribers to The Economist can sign up to our Opinion newsletter, which brings together the best of our leaders, columns, guest essays and reader correspondence.
Daily Mirror
a day ago
- Business
- Daily Mirror
UK flights LIVE: Heathrow and Gatwick chaos sees Brits face DAYS of delays
Brit passengers have been forced to sleep at airports across the UK as a tech glitch causes days of delays and cancellations. A system outage in the air traffic control (ATC) network is expected to continue for several days as airlines scurry to resume normal service following the cancellation of more than 150 flights. While it's unknown what caused the technical glitch - which only took 20 minutes to resolve on Wednesday - the impact on air travel has been devastating. Birmingham, Liverpool, Edinburgh, Stansted, Newcastle, Manchester, Gatwick, Heathrow and Luton were among the airports affected. Has your flight been affected? Get in touch at webnews@ Follow along with our live blog below for the latest updates. 03:30Paige Ingram Urgent message sent to pilots after all outbound UK flights grounded Air traffic controllers tasked with safely handling around 2.2million flights and 250million passengers in UK airspace each year had no option but to shut down. Cockpit crews were urgently messaged: 'Please be aware that there is an ATC radar failure at Swanwick which has zero rated UK airspace as of 14.30 would appreciate your patience whilst we work through this unforeseen disruption,' reports The Sun. 02:18Paige Ingram Where do passengers stand with getting compensation? Consumer organisation Which? advised that passengers who have suffered delays or cancellations could have rights to food or a hotel stay. "If your flight is cancelled or delayed, you're unlikely to be owed compensation by the airline as the technical issue is considered an 'extraordinary circumstance' and out of the airline's control," its deputy editor Naomi Leach said. "However, you do have a right to food or a hotel stay depending on the length of the delay but be sure you keep the receipts as you will need to claim this back from the airline." 00:59Paige Ingram Hotel tycoon unveils rival Heathrow expansion plan Hotel tycoon Surinder Arora has published a Heathrow expansion plan which rivals a proposal from the airport's owners. The billionaire's Arora Group said the 'primary benefit' of the plan it submitted to the Government is a shorter new runway which would avoid the costly and disruptive need to divert the M25 motorway. A shorter runway could have limits on its use, although Arora Group insisted it would be able to accommodate aircraft of all sizes. Arora Group's Heathrow West proposal states the new runway could be fully operational by 2035. Building a 2,800-metre third runway instead of the full-length 3,500-metre runway planned by the airport would result in 'reduced risk' and avoid 'spiralling cost', the company said. Heathrow is understood to be open to a discussion with airlines about building a shorter runway if it can deliver the same benefits. The airport declined to comment on the Arora Group's proposal. 22:56Chiara Fiorillo Airlines demand answers from NATS Airlines have demanded answers from air traffic control (ATC) provider NATS after more than 100 flights were cancelled in the UK following a technical glitch in the ATC system. EasyJet's chief operating officer David Morgan said: "It's extremely disappointing to see an ATC failure once again causing disruption to our customers at this busy and important time of year for travel. "While our priority today is supporting our customers, we will want to understand from Nats what steps they are taking to ensure issues don't continue." Ryanair called for Nats' chief executive Martin Rolfe to resign in the wake of the fault, claiming "no lessons have been learnt" since the August 2023 system outage. 22:07Chiara Fiorillo More than 120 flights cancelled so far Figures from aviation analytics firm Cirium show that 122 flights to and from the UK have been cancelled so far today. According to the data analysis, 67 departures and 55 arrivals have been cancelled across all UK airports, with a number of flights diverted. Cirium said London Heathrow has seen the highest number of cancellations so far - 24 departures and 14 arrivals. 21:57Chiara Fiorillo NATS says there's no evidence issue was cyber-related A spokesperson for the National Air Traffic Services (NATS) has said the issue was radar-related and was resolved by quickly switching to the back-up system. During this time, they reduced traffic to ensure safety, the spokesperson told the BBC. They added there is no evidence that the issue was cyber related. 21:10Chiara Fiorillo Passengers told flight cancelled while on tarmac Baptiste, who did not want to give his full name, said he was told his flight had been cancelled while on the tarmac. He is travelling home to France with his family and told PA: "We have no information. When we arrived, we were stopped on the tarmac and in the plane. "We learned that our flight had been cancelled. We're going to Geneva in Switzerland, so we're trying to find a flight for tomorrow and a hotel." 20:28Chiara Fiorillo Government 'working closely' with air traffic control The Department for Transport said it is "working closely" with NATS to understand what caused today's issue. In a statement, a spokesperson said: "While passengers should continue to check with individual airports for advice, NATS have confirmed their systems are now fully operational and flights are returning to normal. "We are working closely with NATS to understand the cause of the technical issue and the implications for the resilience systems in place." The DfT added that Transport Secretary Heidi Alexander does not have any control over NATS. 19:56KEY EVENT Air traffic capacity 'returning to normal' ATC provider NATS said its systems are "fully operational" and that air traffic capacity is "returning to normal." 19:29Chiara Fiorillo Man worried he'll miss brother's wedding Aman whose plane was cancelled from Heathrow Airport after air traffic control provider Nats suffered a technical issue, said he was worried he would miss his brother's wedding. John Carr, a chiropodist from Stourbridge, West Midlands, was on his way to Norway with a group of friends to help set up his brother's wedding, for which he is best man, when he found out after checking in his flight was cancelled. Speaking from outside Terminal 3, the 35-year-old said he was stressed. He said: "I'm pretty gutted. We've got loads of stuff in the suitcases to set up the venue, because we're obviously flying to Norway. We've got the wedding rehearsal to do. It's quite stressful." His friend James Hedges, also from Stourbridge, added: "We found out today; we'd already checked in and gone through the security checks. "We were in the departures lounge, and we were literally sitting down having a burger when it came up on the (screen). Our flight was still showing as if it was leaving, and they were waiting to give us a gate and that that would be given at 4.45pm. When that time came around, it then switched to cancelled." 19:13Chiara Fiorillo Passengers could be entitled to food or hotel stay Consumer organisation Which? advised that passengers who have suffered delays or cancellations could have rights to food or a hotel stay. "If your flight is cancelled or delayed, you're unlikely to be owed compensation by the airline as the technical issue is considered an 'extraordinary circumstance' and out of the airline's control," its deputy editor Naomi Leach said. "However, you do have a right to food or a hotel stay depending on the length of the delay but be sure you keep the receipts as you will need to claim this back from the airline." 18:53Chiara Fiorillo Software prioritises safety over keeping airspace open An expert said it is understood the software prioritises safety over keeping the airspace open. Junade Ali, a fellow at the Institution of Engineering and Technology, said: "NATShas previously thoroughly investigated such incidents and implemented suitable measures. "From prior incident reports, the software is understood to not compromise safety at the expense of keeping airspace open. "This is the right approach as, whilst keeping airspace open is important, the public risk appetite demands a high standard of safety when it comes to air travel." 18:39Chiara Fiorillo BA says number of flights is restricted In an update, BA said that the number of its inbound and outbound flights at Heathrow is restricted to a total of 32 per hour until 7.15pm before the flow rate returns to the usual level of 45 per hour. 18:36Chiara Fiorillo Pictured: People board plane at Stansted An image has just come in showing passengers boarding a flight at London Stansted Airport following today's ATC issue. 18:33Chiara Fiorillo Thousands of passengers affected Thousands of passengers have been affected by today's issue. Many are likely to continue facing issues with their journeys. 18:08Chiara Fiorillo Liberal Democrats call for investigation A full investigation into today's air traffic control glitch must be launched, the Liberal Democrats said. Lib Dem leader Sir Ed Davey said: "It is utterly unacceptable that after a major disruption just two years ago, air traffic control has once again been hit by a technical fault. "With thousands of families preparing to go on a well-earned break, this just isn't good enough. "The Government should launch an urgent investigation to ensure the system is fit for purpose, including ruling out hostile action as a cause. "The public deserve to have full confidence in such a vital piece of national infrastructure." 17:56Chiara Fiorillo Lewis Hamilton's team stuck on plane at Heathrow "Quite a few" of Lewis Hamilton's team are stuck on a plane at Heathrow, Sky Sports F1 correspondent Craig Slater has revealed during an interview with Jayne Secker. You can watch the broadcast here: 'Quite a few of Lewis Hamilton's team are onboard' Sky Sports F1 correspondent @craigslatersky speaks to @JayneSeckerSky about being stuck on a plane at Heathrow Airport due to the air traffic control issue. — Sky News (@SkyNews) July 30, 2025 17:39KEY EVENT Ryanair calls on NATS boss to quit Budget airline Ryanair called on the boss of NATS, Martin Rolfe, to quit over the latest failure. The Irish carrier says the glitch is causing delays of over four hours and resulted in several diversions of Ryanair flights, disrupting thousands of passengers. Ryanair chief operating officer Neal McMahon said: "It is outrageous that passengers are once again being hit with delays and disruption due to Martin Rolfe's continued mismanagement of Nats. "Yet another ATC system failure has resulted in the closure of UK airspace meaning thousands of passengers' travel plans have been disrupted. "It is clear that no lessons have been learnt since the August 2023's Nats system outage and passengers continue to suffer as a result of Martin Rolfe's incompetence. "If Nats CEO Martin Rolfe fails to resign on the back of this latest system outage that has disrupted thousands of passengers yet again, then Transport Minister Heidi Alexander must act without delay to remove Martin Rolfe and deliver urgent reform of Nats's shambolic ATC service, so that airlines and passengers are no longer forced to endure these preventable delays caused by persistent Nats failures." 17:25Chiara Fiorillo 'Many departures and arrivals' affected at Stansted Airport London Stansted Airport said "many departures and arrivals" were affected. The airport has advised passengers to check with their airlines. 17:16Chiara Fiorillo Passengers urged to check their rights With disruption to flights, some travellers have already seen their flights be cancelled or delayed. But what are your rights if this happens? Grant Winter, compliance officer at specialist travel insurance provider, Good to go, said: "When you book flights with an airline, you're essentially entering a contract that means they are required to get you to a certain destination, at an agreed time. "If they're unable to follow through with their end, they have a legal duty under UK law, to offer you a full refund or provide an alternative flight." Flights covered under UK law include: Flights departing from an airport in the UK, on any airline Flights arriving at an airport in the UK, on an EU or UK airline Flights arriving at an airport in the EU on a UK airline 17:14Chiara Fiorillo Airlines try to recover flight operations Airlines are attempting to recover their flight operations after an air traffic control (ATC) fault caused major disruption this afternoon. The technical glitch affected flights across the UK as the number of aircraft which could fly in England and Wales was restricted, ATC provider NATS said. It has left many aircraft and flight crew out of position. While the issue was ongoing, British Airways said the problem was "affecting the vast majority of our flight." 17:08Chiara Fiorillo Transport Secretary says 'continued disruption' expected Transport Secretary Heidi Alexander has said that while the issue has been resolved, "continued disruption" is expected. She has urged passengers to check the status of their flight with their individual airlines. I am aware of a technical issue which impacted @NATS operations causing travel disruption this afternoon. I have been informed systems have now been restored but continued disruption is expected, and passengers should check with individual airports for advice. — Heidi Alexander MP (@Heidi_Labour) July 30, 2025 17:04Chiara Fiorillo Explained: What is NATS? NATS, the National Air Traffic Service, is the UK's leading provider of air traffic control services. The company handles over 2.5 million flights and looks after 250 million passengers travelling over the UK and across the North Atlantic every year. Beyond air traffic control, NATS also provides consultancy and delivery services in all aspects of air traffic management. 17:01Chiara Fiorillo Flights face delays at Newcastle Airport Passenger David Ogilvie said he is in a plane on the runway at Newcastle Airport - but has no idea when the aircraft will be allowed to depart. He told us he hasn't got "a clue what time we will be going - one minute they say we can go, then next time it's cancelled." 16:57Chiara Fiorillo Passengers stuck on plane as captain brands situation 'confusing' Passenger Mark Robson told us he boarded a Vueling flight to Bilbao at T4 Heathrow at 3.30pm, expecting nothing more than a thirty minute delay. However, once everyone was on board, passengers were warned they could face a delay of up to three hours. He shared: "Once everyone was on board and we were ready to depart, we were informed that, because of the breakdown in the air traffic control European communication system, all flights were grounded and we could expect to be on the plane for three hours before we could depart. "A further update from our captain says the situation is 'confusing', with some saying we should disembark while others are saying the problem is fixed. "The captain wants us to stay on the plane for now in the hope that, amongst the massive backlog of flights waiting to depart, we might get an opportunity to leave Heathrow. "I very much doubt it and am now counting the minutes until we can go home and start our compensation claim." 16:55Chiara Fiorillo Heathrow Airport issues statement Heathrow Airport said flights have resumed following the issues - and it urged passengers to check with their airline before travelling. A spokesperson for the airport said: "Flights at Heathrow have resumed following a technical issue at the NATS Swanwick air traffic control centre. "We are advising passengers to check with their airline before travelling. We apologise for any inconvenience caused." 16:53Chiara Fiorillo Latest statement from NATS NATS said in its latest statement: "Our engineers have now restored the system that was affected this afternoon. "We are in the process of resuming normal operations in the London area. "We continue to work closely with airline and airport customers to minimise disruption. "We apologise for any inconvenience this has caused." 16:43Chiara Fiorillo Previous NATS glitch affected 700,000 passengers More than 700,000 passengers suffered disruption when flights were grounded at UK airports on August 28, 2023 after NATS suffered a technical glitch while processing a flight plan.
Edmonton Journal
4 days ago
- Entertainment
- Edmonton Journal
Toronto Raptors all-star seen partying with rap star at Mexican nightclub
The Toronto Raptors have long been associated with Drake, but the team might have a new favourite rapper next season. Article content Raptors star Brandon Ingram was seen getting close with Grammy-winning rapper GloRilla while partying in Mexico over the weekend. Article content In video first shared by TMZ, Ingram — who was acquired mid-season by the Raptors but didn't play for the team due to an ankle injury — was seen in a video taken at a club in Cabo San Lucas with the Yeah Glo! hitmaker hanging off his neck in a private room. Article content Article content In the footage, Ingram and GloRilla were spotted walking into a private area of the club and later she was spotted wrapping her arms around the neck of the 6-foot-8 forward in an apparently sensual manner. Article content According to the outlet, the two partied until roughly 3 a.m. Monday morning and left together holding hands. Article content GloRilla reportedly was celebrating her 26th birthday on Sunday night and had taken up an entire section of Balam nightclub with her crew before cozying up with Ingram. Article content Ingram might've been harbouring a crush on the rap star for a while. Article content In clip from a game late last year while he was still a member of the New Orleans Pelicans, Ingram appeared to get teased by teammate Zion Williamson for staring at GloRilla during a game.
CTV News
22-07-2025
- Science
- CTV News
Extreme weather misinformation ‘putting lives at risk,' study warns
Damage is seen next to the Guadalupe River on Tuesday, July 8, 2025, after a flash flood swept through the area near Ingram, Texas. (AP Photo/Ashley Landis) WASHINGTON — Major social media platforms are enabling and profiting from misinformation around extreme weather events, endangering lives and impeding emergency response efforts, a research group said Tuesday. The report from the Center for Countering Digital Hate (CCDH) -- which analyzed 100 viral posts on each of three leading platforms during recent natural disasters including deadly Texas floods -- highlights how their algorithms amplify conspiracy theorists while sidelining life-saving information. 'The influence of high-profile conspiracy theorists during climate disasters is drowning out emergency response efforts,' the report said, adding that the trend was 'putting lives at risk.' Nearly all of the analyzed posts on Meta-owned Facebook and Instagram lacked fact-checks or Community Notes, a crowd-sourced verification system increasingly being adopted as an alternative to professional fact-checkers, the report said. Elon Musk-owned X lacked fact-checks or Community Notes on 99 percent of the posts, while Google-owned YouTube 'failed entirely,' with zero fact-checks or Community Notes, CCDH said. The report noted that well-known conspiracy theorist Alex Jones's false claims during the LA wildfires amassed more views on X throughout January than the combined reach of major emergency response agencies and news outlets, including the Los Angeles Times. 'The rapid spread of climate conspiracies online isn't accidental. It's baked into a business model that profits from outrage and division,' said Imran Ahmed, CCDH's chief executive. During the wildfires, online scammers placed social media advertisements impersonating federal emergency aid agencies to steal victims' personal information, Ahmed said, citing local officials. 'When distraught people can't distinguish real help from online deception, platforms become complicit in the suffering of innocent people,' he said. The tech platforms did not immediately respond to requests for comment. 'Dangerous' falsehoods Following natural disasters, misinformation tends to surge across social media -- fueled by accounts from across the political spectrum –- as many platforms scale back content moderation and reduce reliance on human fact-checkers, often accused by conservative advocates of a liberal bias. During Hurricane Milton, which struck Florida last year, social media was flooded with baseless claims that the storm had been engineered by politicians using weather manipulation. Similarly, the LA wildfires were falsely blamed on so-called 'government lasers,' a conspiracy theory amplified by viral posts. Augustus Doricko, chief executive of cloud seeding company Rainmaker, said he received death threats online after conspiracy theorists blamed him for the devastating floods in Texas. 'I can confirm that we have received multiple threats since the flooding event,' Doricko told AFP, highlighting the real-life consequences of such falsehoods. The CCDH study found that the worst offenders spreading extreme weather misinformation were verified users with large followings, many of whom were attempting to monetize their posts. Eighty eight percent of misleading extreme weather posts on X came from verified accounts, CCDH said. On YouTube, 73 percent of such posts originated from verified users, while on Meta, the figure was 64 percent. 'Climate disinformation costs lives,' said Sam Bright of DeSmog, which reports on climate misinformation campaigns. 'As extreme weather events become more and more frequent, these falsehoods will only get more dangerous.' By Anuj Chopra
BBC News
22-07-2025
- Sport
- BBC News
Glamorgan edge low-scoring first day as Kent fold
Rothesay County Championship Division Two, Sophia Gardens, Cardiff (day one)Kent 155 (53.2 overs): Bell-Drummond 42; Van der Gugten 3-27, Harris 3-35Glamorgan 125-4 (42 overs): Ingram 32*; Agar 3-29Glamorgan 3 pts, Kent 1 ptMatch scorecard Glamorgan edged day one against Kent as they ground their way to 125-4 in reply to the visitors' modest 155 all out, which featured a spectacular van der Gugten and James Harris took three wickets each as Kent lost their last six wickets for seven runs in the Bell-Drummond top-scored with 42, while the visitors suffered the loss of Joe Denly who hobbled off with a leg injury after making 17. But Wes Agar led a disciplined reply from the Kent attack with three wickets in the home reply, with Colin Ingram's 32 not out the top score in a long evening session. It was a hard-fought day with the Kookaburra ball and a slowish wicket keeping scoring rates down. Glamorgan were led by Kiran Carlson in the absence of former Kent man Sam Northeast on paternity leave, with Billy Root, Asitha Fernando and Ned Leonard coming into the side while the visitors recalled Chris Benjamin, Joe Denly and Grant seemed little early difficulty for the Kent openers as they dispatched the Kookaburra ball to the boundary regularly, before the in-form Ben Compton edged a catch behind off Fernando for 17, while Jaydn Denly drove James Harris to cover for 29. He was replaced by his uncle Joe Denly, but Denly senior's second Championship appearance of the season was ill-fated as he survived a chance to short leg off Timm van der Gugten, only to get injured setting off for a single at 81-2. Chris Benjamin and Bell-Drummond steered them to a solid position of 111-2 at lunch, but when Benjamin was judged lbw to spinner Ben Kellaway for 23, the Kent innings stalled and eventually fell apart in der Gugten removed Joey Evison for 14, Harry Finch also caught behind for one and Matt Parkinson first ball, while Harris got the key wicket of Bell-Drummond leg-before as Carlson rotated the bowling frequently and effectively. Zain Ul Hassan's second ball dismissed Agar and Harris had Matt Quinn caught behind as the last three failed to contribute, with Grant Stewart left stranded as Joe Denly was not fit to reappear. Kent's bowlers started in disciplined fashion as Agar bowled Asa Tribe off bat and pad, while Carlson's counter-attack was ended by Matt Quinn finding the edge of his bat after he raced to 27 off 25 (8) tried to dig in on his seasonal debut but found an attempted pull off Agar somehow flying to Benjamin who took a fine catch at slip, and Agar then ended Ul Hassan's long vigil on 27 with a vicious bouncer which brushed his gloves for Finch to take. Ingram hit Evison for six early on but he and Kellaway (23 not out) mostly reined in their shots in the last hour of a day which failed to produce an individual half-century or a 50 stand.
