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E-hailing Companies Must Ensure Booking System Is Fair To All Drivers
E-hailing Companies Must Ensure Booking System Is Fair To All Drivers

Barnama

time4 days ago

  • Business
  • Barnama

E-hailing Companies Must Ensure Booking System Is Fair To All Drivers

KUALA LUMPUR, Aug 7 (Bernama) -- All e-hailing service operators have been reminded to comply with e-hailing licensing and special conditions, and to ensure that their booking distribution system is fair and just to all drivers. The Land Public Transport Agency (APAD) said that they have taken note of the recent issue highlighting alleged language-based discrimination in the booking distribution system of an e-hailing app as well as claims that it resulted in an unfair and unjust distribution to drivers, adding that it viewed the matter seriously. 'APAD would like to stress that all e-hailing services are required to comply with licensing conditions as well as special conditions under Article 9, Service Level Requirements (SLR) Intermediation Business License (LPP) Special Conditions (Part III – Operation) of e-hailing vehicles, stipulating that licence holders must ensure that the booking distribution system is fair and just to drivers,' it said in a statement today.

InDrive Addresses Malaysian Regulatory Notice, Maintains Service
InDrive Addresses Malaysian Regulatory Notice, Maintains Service

Rakyat Post

time03-05-2025

  • Business
  • Rakyat Post

InDrive Addresses Malaysian Regulatory Notice, Maintains Service

Subscribe to our FREE InDrive has issued a measured response following discussions about its operating license in Malaysia, emphasising its commitment to working with local authorities while maintaining services for its users. The ride-hailing company confirmed it's in active dialogue with the Land Public Transport Agency (APAD), following notification regarding its Intermediation Business License (IBL). APAD has provided a three-month notice period regarding the license. Stakeholder Update: InDrive's Operational Status For drivers and passengers across Malaysia, InDrive's services continue uninterrupted as the company navigates its regulatory responsibilities. Through its Southeast Asian representatives, the company maintains dedicated communication channels, ensuring all stakeholders stay informed of ongoing developments. The company's approach centres on three key commitments: Maintaining constructive dialogue with authorities Ensuring reliable service delivery Providing timely updates on developments This response reflects the broader evolution of Malaysia's ride-hailing landscape, where InDrive's approach demonstrates how digital transportation services can balance innovative solutions with regulatory requirements. READ MORE : Share your thoughts with us via TRP's . Get more stories like this to your inbox by signing up for our newsletter.

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