Latest news with #Intrado
Hamilton Spectator
22-07-2025
- Business
- Hamilton Spectator
Intrado's AI Voice Translation and Transcription Technology Speeds 9-1-1 Response
LONGMONT, Colo., July 22, 2025 (GLOBE NEWSWIRE) — Intrado Life & Safety, Inc. (Intrado) , the leader in 9-1-1 communications and technology, today announced the availability of AI-powered Voice-to-Text (VTT) translation and transcription technology. AI supports emergency response and enables public safety answering points (PSAPs) to seamlessly communicate with callers in over 40 languages, helping diverse communities across the United States and Canada. Intrado's AI VTT translation and transcription solution will be available for demonstration at APCO 2025 from July 27-30. Intrado's AI VTT translation and transcription technology is designed to work on both legacy and Next Generation 9-1-1 (NG9-1-1) network infrastructure, providing all PSAPs with Intrado VIPER or VIPER NextGen TM the ability to efficiently communicate with a large number of emergency callers. The solution presents PSAP users with a live conversation transcript containing translations in both the caller's and telecommunicator's native languages. From the perspective of the 9-1-1 caller, the translation is immediate and communicated audibly, preventing conversation delays and reducing time-to-response. 'Our intuitive, near real time translation and transcription capabilities leverage the latest advancements in AI and natural language processing,' said Brian Davenport, Chief Strategy Officer at Intrado. 'It's integrated directly into 9-1-1 telecommunicator workflows, and users can quickly respond to non-English speakers without engaging a separate application or third-party interpreter.' VTT transcription and translation enable 9-1-1 telecommunicators to transfer calls more effectively without compromising precision or reliability. Automated language detection and translation also reduces the stress associated with communicating in a foreign language to those experiencing an emergency. '9-1-1 telecommunicators are essential to the protection of those who depend on fast emergency response in situations when every second counts,' said Andrew Knapp, Director for Hamilton County Emergency Communications in Ohio. 'We look forward to the opportunities Intrado's translation technology offers to enhance how we serve our community and support the well-being of our PSAP staff.' For more information about Intrado's AI VTT translation and transcription technology, visit: . About Intrado Intrado is the essential partner for those committed to saving lives and protecting communities anywhere in the world. As a leading global provider of trusted emergency response solutions, Intrado improves public safety outcomes by connecting help to those in need. The company blends legacy intelligence, modern technology, and passionately dedicated people to create end-to-end solutions that are innovative, resilient, intuitive, and insightful. For more information, visit . Media Contact IntradoPR@
Toronto Star
22-07-2025
- Business
- Toronto Star
Intrado's AI Voice Translation and Transcription Technology Speeds 9-1-1 Response
LONGMONT, Colo., July 22, 2025 (GLOBE NEWSWIRE) — Intrado Life & Safety, Inc. (Intrado), the leader in 9-1-1 communications and technology, today announced the availability of AI-powered Voice-to-Text (VTT) translation and transcription technology. AI supports emergency response and enables public safety answering points (PSAPs) to seamlessly communicate with callers in over 40 languages, helping diverse communities across the United States and Canada. Intrado's AI VTT translation and transcription solution will be available for demonstration at APCO 2025 from July 27-30.
Phone Arena
23-06-2025
- Automotive
- Phone Arena
AT&T announces major improvements to its next-gen emergency platform
AT&T AT&T AT&T AT&T AT&T – Matt Walsh, AVP – FirstNet and NextGen 9-1-1 Products, AT&T , June 2025. AT&T Receive the latest AT&T news Subscribe By subscribing you agree to our terms and conditions and privacy policy AT&T AT&T 's latest enhancement will greatly help first responder be more effective | Image credit: AT&T Besides being able to easily send pictures and video messages to PSAPs, AT&T also announced that ESInet enhancements will enable select model year 2026 Toyota vehicles with the built-in AT&T Connected Car SIM to send crash data to AT&T -served PSAPs, thanks to a partnership with Intrado. The information sent will include details like airbag status and precise vehicle location. According to As far as availability goes, AT&T announced that the new capabilities revealed today will be available to existing and new ESInet customers starting in October, so there are still some months to wait until they go live. Besides being able to easily send pictures and video messages to PSAPs,also announced that ESInet enhancements will enable select model year 2026 Toyota vehicles with the built-inConnected Car SIM to send crash data to-served PSAPs, thanks to a partnership with information sent will include details like airbag status and precise vehicle location. According to AT&T , this will be the first fully integrated and standards-based wireless transmission of crash data in the industry, allowing first responders to more effectively respond to the far as availability goes,announced that the new capabilities revealed today will be available to existing and new ESInet customers starting in October, so there are still some months to wait until they go live. Grab a free iPhone 13 from Total Wireless! Switch to Total 5G+ Unlimited 3-Month plan or Total 5G Unlimited and get a free iPhone. We may earn a commission if you make a purchase Check Out The Offer Major carrierhas just announced some major changes to its next generation 9-1-1 emergency communications platform,ESInet. The advancements revealed bytoday are meant to improve first responders' access to real-time, detailed information, thus helping them react faster and better understand each situation they're facing main addition toESInet is support for picture and video messaging, as well as automatic vehicle crash alerts. After the latest ESInet updates,Mobility subscribers will be able to send pictures and video messages to PSAPs as comfy as they text family and until now, the whole process of sending multimedia to PSAPs has been very complicated, so the new changes are a welcome addition to's next-gen emergency the first US carrier that enables these features for its cellular customers. However, support for picture and video messaging has been designed to be interoperable with other cellular providers and will be accessible more broadly as other providers integrate it.
Associated Press
03-06-2025
- Business
- Associated Press
VIPER NextGen Solution from Intrado Revolutionizes Emergency Response Communications
LONGMONT, Colo., June 03, 2025 (GLOBE NEWSWIRE) -- Intrado Life & Safety, Inc. (Intrado), the leader in emergency communications technology, today announced the availability of VIPER NextGen™, a Next Generation 9-1-1 (NG9-1-1) call handling solution offering enhanced cybersecurity and AI capabilities, including real-time transcription and translation. The intuitive, cloud native platform enables 9-1-1 telecommunicators to operate from anywhere while providing life-saving features to PSAPs everywhere. 'VIPER NextGen was designed with the future in mind,' said Jeremy DeMar, Senior Manager, Government and Regulatory Affairs at Intrado. 'The flexible platform is incredibly robust with georedundant failover, critical cybersecurity protocols, and local survivability built in. We designed a solution that's easy to deploy, learn, and upgrade with future enhancements, enabling even small PSAPs with limited resources to get up and running quickly. And while it works with AT&T and other i3 ESInets, we wanted to bring this new technology to legacy networks as well. VIPER NextGen also supports CAMA and RFAI, enabling cloud call handling adoption in areas previously unable to do so.' VIPER NextGen offers an easy to use, map centric interface which simplifies workflows and reduces response time. In addition, VIPER NextGen facilitates rapid onboarding of new 9-1-1 call takers, delivering an average 90% reduction in onboarding time. Innovative AI-driven tools are baked right into the VIPER NextGen solution. PSAPs can now take advantage of automated two-way voice and text translation in over 40 languages, enabling emergency callers to easily converse with 9-1-1 telecommunicators. Voice-to-text transcription provides live call transcripts, delivering faster, more efficient communications both inside and outside the PSAP. Additional key features and benefits of VIPER NextGen include: 'Emergency communications technology must continue to advance to meet evolving public safety demands, and platforms like Intrado's VIPER NextGen are driving the entire sector forward in our mission to serve and protect communities,' said Maggie Goodrich, CEO and Co-Founder of TacLogix. For more information about VIPER NextGen, visit: About Intrado Intrado is the essential partner for those committed to saving lives and protecting communities anywhere in the world. As a leading global provider of trusted emergency response solutions, Intrado improves public safety outcomes by connecting help to those in need. The company blends legacy intelligence, modern technology, and passionately dedicated people to create end-to-end solutions that are innovative, resilient, intuitive, and insightful. For more information, visit Media Contact [email protected]
