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Yahoo
19-05-2025
- Business
- Yahoo
Clerk Chat Revolutionizes Conversational Messaging, Launches First North American RCS Experience Across Google, Verizon, T-Mobile and AT&T
AI-powered RCS Messaging Platform delivers interactive, conversational fan experience across Verizon, T-Mobile and AT&T networks Strategic partnership represents the first time a business has deployed verified RCS messaging simultaneously across multiple U.S. carriers Creates a concierge-level experience across consumers' messaging apps to enable businesses to have deeper relationships with their fan bases SAN FRANCISCO, May 15, 2025--(BUSINESS WIRE)--Clerk Chat, the next-generation customer experience platform, today announced a groundbreaking launch with Google, Verizon, T-Mobile and AT&T to deliver the interactive digital content through Rich Communication Services (RCS) messaging—the first simultaneous multi-carrier RCS deployment in North America. This landmark implementation with Google and the big 3 communication carriers transforms traditional transactional, SMS announcements into an interactive, AI-powered conversation where consumers can: Swipe through carousel displays of upcoming events View and make purchases directly within their native messaging app Engage with concierge services for personalized information "This launch represents the first time a business has deployed verified RCS messaging simultaneously across major U.S. carriers," said Alexander Haque, co-founder and CEO of Clerk Chat. "Our platform bridges the gap between technological innovation and audience engagement, delivering a conversational experience that makes traditional marketing channels obsolete." "Working with Clerk Chat demonstrates our commitment to bringing next-generation messaging experiences to our customers," said Ivan Ostojić, CBO at Infobip. "By enabling verified RCS business messaging at scale, we're creating a more secure, interactive communication channel that benefits both brands and consumers. This audience engagement showcases how RCS can transform customer engagement when combined with AI capabilities." Enables Consumers to Experience Personalized, Real-Time Interactions on Messaging Apps Internal testing shows that RCS messaging delivers significantly higher engagement rates than traditional SMS. The addition of Clerk Chat's AI agents further enhances conversion rates by personalizing the customer experience in real time. "By combining carrier-verified RCS with our conversational AI technology, we're creating a true concierge experience that lives where users already are—their messaging apps," said Igor Boshoer, co-founder and CTO of Clerk Chat. "People can now have natural conversations about any aspect of a business without downloading apps or visiting websites. We think this will democratize AI business usage since anyone can have a concierge-like experience right on their messaging app." The solution leverages Apple's recent adoption of the RCS protocol and Google's verified business messaging platform, creating a seamless experience for both Android and iOS users. Google's Rich Communication for Business service enables verified brand accounts, ensuring users know they're interacting with an authentic organization while eliminating concerns about text-based spam or phishing attempts. Verified Mobile Messaging Brand Accounts Ensure Secure, Authentic Fan Interactions "Entertainment and live events are great use-cases for this medium, as well as retail, ecommerce and many more where customers crave conversations," said Alexander Haque, co-founder and CEO of Clerk Chat. "This technology unlocks new possibilities for any brand seeking deeper customer relationships. Only Clerk Chat can deliver this revolutionary combination of carrier-verified RCS deployment with conversational AI that transforms customer interactions." Clerk Chat's platform, which processes millions of AI-powered messages monthly, has become the preferred solution for nearly 2,000 businesses seeking secure, intelligent messaging services across industries including financial services, healthcare, sports and entertainment. For more information, visit About Clerk Chat Clerk Chat is an AI-driven conversational messaging platform that enables businesses to stay connected and respond to client and customer requests through seamless, real-time communication. Designed for businesses aiming to enhance their customer engagement, Clerk Chat integrates with major platforms like Microsoft Teams, Zoom, Webex, Salesforce, HubSpot and more. It supports connections with telecom providers such as Verizon, Twilio, Bandwidth, Sinch and Infobip, ensuring compliance with industry standards. Trusted by thousands of businesses looking for messaging services, Clerk Chat handles millions of messages daily, delivering a streamlined solution for sales, support and marketing in one intuitive interface. About Alphabet Inc. Alphabet is a collection of companies, the largest of which is Google. Larry Page and Sergey Brin founded Google in September 1998 and the company is headquartered in Mountain View, Calif. Billions of people use its wide range of popular products and platforms each day, like Search, Ads, Chrome, Cloud, YouTube and Android. About Verizon Verizon Communications Inc. (NYSE, Nasdaq: VZ) powers and empowers how its millions of customers live, work and play, delivering on their demand for mobility, reliable network connectivity and security. Headquartered in New York City, serving countries worldwide and nearly all of the Fortune 500, Verizon generated revenues of $134.8 billion in 2024. Verizon's world-class team never stops innovating to meet customers where they are today and equip them for the needs of tomorrow. For more, visit or find a retail location at About T-Mobile T-Mobile US, Inc. (NASDAQ: TMUS) is America's supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile's customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Mint Mobile. For more information please visit: About AT&T AT&T Inc. (NYSE: T) helps more than 100 million U.S. families, friends and neighbors, plus nearly 2.5 million businesses, connect to greater possibilities. From the first phone call 140+ years ago to their 5G wireless and multi-gig internet offerings today, AT&T innovates to improve lives. For more information please visit Investors can learn more at View source version on Contacts Media ContactTreble Will Kruisbrinkclerkchat@ Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

19-05-2025
- Business
Infobip and Clerk Chat Partner to Deliver Next-Generation RCS Messaging for a Professional Football Team
Article content CHICAGO — Infobip, a global leader in omnichannel communications, is proud to announce its strategic partnership with Clerk Chat to deliver a groundbreaking Rich Communication Services (RCS) messaging experience for a Los Angeles based football team. This collaboration brings together Infobip's robust messaging platform and Clerk Chat's innovative conversational technology, enabling the team to engage with their fans in a more dynamic, interactive, and personalized way across all major mobile carriers. Article content Article content By seamlessly integrating Infobip's enterprise-grade RCS and Conversational Experience technology with Clerk Chat's advanced Conversational AI platform, the team can now offer fans a richer, app-like experience directly within their native messaging apps. This solution empowers the team to share multimedia content, interactive updates, and real-time engagement opportunities, all while ensuring secure and reliable delivery at scale. Article content 'We are thrilled to join forces with Clerk Chat to set a new standard for fan engagement in sports,' said Ivan Ostojić, Chief Business Officer at Infobip. 'Our collaboration demonstrates the power of combining Infobip's global messaging infrastructure with Clerk Chat's conversational expertise, delivering innovative and immersive experiences that connect brands and audiences like never before.' Article content This partnership marks a significant milestone in the evolution of conversational messaging, showcasing how two industry leaders can work collaboratively to bring next-generation solutions to market. Together, Infobip and Clerk Chat are redefining how sports organizations engage with their communities, setting the stage for broader adoption of RCS technology across industries. Article content 'RCS for business is transforming the way brands engage with customers. We see it as an ideal platform for AI, enabling brands to deliver richer, more dynamic conversations,' says Alexander Haque, co-founder and CEO of Clerk Chat. 'This shift has the potential to democratize access to AI-powered services, offering everyone a concierge-like experience directly within their messaging app.' Article content Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip's omnichannel engagement, identity, user authentication and contact centre solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. It offers natively built technology with the capacity to reach over seven billion mobile devices and 'things' in 6 continents connected to over 9,700+ connections of which 800+ are direct operator connections. Infobip was established in 2006 and is led by its co-founders, CEO Silvio Kutić, Roberto Kutić and Izabel Jelenić. Article content Infobip ranked an Established Leader in the Juniper Research Conversational AI Leaderboard (Feb 2025) Infobip named a Leader for the third time in the IDC MarketScape (Feb 2025) Infobip named one of the top CPaaS providers in Metrigy's CPaaS MetriRank Report (Dec 2024) Infobip named number one among Established Leaders in RCS Business Messaging in Juniper Research's RCS Business Messaging Competitor Leaderboard 2024 (Nov 2024) Infobip recognized as the number one provider in the AIT Fraud Prevention market by Juniper Research (Oct 2024) Infobip named a Leader in the Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS) 2024 for the second year running (June 2024) Infobip named to Fast Company's Annual List of the World's Most Innovative Companies (March 2024) Omdia Ranks Infobip as Leader for the second year running in its CPaaS Universe Report (Nov 2023) Article content Clerk Chat is an AI-driven conversational messaging platform that enables businesses to stay connected and respond to client and customer requests through seamless, real-time communication. Designed for businesses aiming to enhance their customer engagement, Clerk Chat integrates with major platforms like Microsoft Teams, Zoom, Webex, Salesforce, HubSpot and more. It supports connections with telecom providers such as Verizon, Twilio, Bandwidth, Sinch and Infobip, ensuring compliance with industry standards. Trusted by thousands of businesses looking for messaging services, Clerk Chat handles millions of messages daily, delivering a streamlined solution for sales, support and marketing in one intuitive interface. Article content Article content Article content Article content Article content


Business Wire
19-05-2025
- Business
- Business Wire
Infobip and Clerk Chat Partner to Deliver Next-Generation RCS Messaging for a Professional Football Team
CHICAGO--(BUSINESS WIRE)-- Infobip, a global leader in omnichannel communications, is proud to announce its strategic partnership with Clerk Chat to deliver a groundbreaking Rich Communication Services (RCS) messaging experience for a Los Angeles based football team. This collaboration brings together Infobip's robust messaging platform and Clerk Chat's innovative conversational technology, enabling the team to engage with their fans in a more dynamic, interactive, and personalized way across all major mobile carriers. By seamlessly integrating Infobip's enterprise-grade RCS and Conversational Experience technology with Clerk Chat's advanced Conversational AI platform, the team can now offer fans a richer, app-like experience directly within their native messaging apps. This solution empowers the team to share multimedia content, interactive updates, and real-time engagement opportunities, all while ensuring secure and reliable delivery at scale. 'We are thrilled to join forces with Clerk Chat to set a new standard for fan engagement in sports,' said Ivan Ostojić, Chief Business Officer at Infobip. 'Our collaboration demonstrates the power of combining Infobip's global messaging infrastructure with Clerk Chat's conversational expertise, delivering innovative and immersive experiences that connect brands and audiences like never before.' This partnership marks a significant milestone in the evolution of conversational messaging, showcasing how two industry leaders can work collaboratively to bring next-generation solutions to market. Together, Infobip and Clerk Chat are redefining how sports organizations engage with their communities, setting the stage for broader adoption of RCS technology across industries. 'RCS for business is transforming the way brands engage with customers. We see it as an ideal platform for AI, enabling brands to deliver richer, more dynamic conversations,' says Alexander Haque, co-founder and CEO of Clerk Chat. 'This shift has the potential to democratize access to AI-powered services, offering everyone a concierge-like experience directly within their messaging app.' For more information about Infobip's RCS solutions, visit About Infobip Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip's omnichannel engagement, identity, user authentication and contact centre solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. It offers natively built technology with the capacity to reach over seven billion mobile devices and 'things' in 6 continents connected to over 9,700+ connections of which 800+ are direct operator connections. Infobip was established in 2006 and is led by its co-founders, CEO Silvio Kutić, Roberto Kutić and Izabel Jelenić. Recent award wins include: Infobip ranked an Established Leader in the Juniper Research Conversational AI Leaderboard (Feb 2025) Infobip named a Leader for the third time in the IDC MarketScape (Feb 2025) Infobip named one of the top CPaaS providers in Metrigy's CPaaS MetriRank Report (Dec 2024) Infobip named number one among Established Leaders in RCS Business Messaging in Juniper Research's RCS Business Messaging Competitor Leaderboard 2024 (Nov 2024) Infobip recognized as the number one provider in the AIT Fraud Prevention market by Juniper Research (Oct 2024) Infobip named a Leader in the Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS) 2024 for the second year running (June 2024) Infobip named to Fast Company's Annual List of the World's Most Innovative Companies (March 2024) Omdia Ranks Infobip as Leader for the second year running in its CPaaS Universe Report (Nov 2023) About Clerk Chat Clerk Chat is an AI-driven conversational messaging platform that enables businesses to stay connected and respond to client and customer requests through seamless, real-time communication. Designed for businesses aiming to enhance their customer engagement, Clerk Chat integrates with major platforms like Microsoft Teams, Zoom, Webex, Salesforce, HubSpot and more. It supports connections with telecom providers such as Verizon, Twilio, Bandwidth, Sinch and Infobip, ensuring compliance with industry standards. Trusted by thousands of businesses looking for messaging services, Clerk Chat handles millions of messages daily, delivering a streamlined solution for sales, support and marketing in one intuitive interface.


Business Wire
15-05-2025
- Business
- Business Wire
Clerk Chat Revolutionizes Conversational Messaging, Launches First North American RCS Experience Across Google, Verizon, T-Mobile and AT&T
SAN FRANCISCO--(BUSINESS WIRE)-- Clerk Chat, the next-generation customer experience platform, today announced a groundbreaking launch with Google, Verizon, T-Mobile and AT&T to deliver the interactive digital content through Rich Communication Services (RCS) messaging—the first simultaneous multi-carrier RCS deployment in North America. This landmark implementation with Google and the big 3 communication carriers transforms traditional transactional, SMS announcements into an interactive, AI-powered conversation where consumers can: Swipe through carousel displays of upcoming events View and make purchases directly within their native messaging app Engage with concierge services for personalized information 'This launch represents the first time a business has deployed verified RCS messaging simultaneously across major U.S. carriers,' said Alexander Haque, co-founder and CEO of Clerk Chat. 'Our platform bridges the gap between technological innovation and audience engagement, delivering a conversational experience that makes traditional marketing channels obsolete.' 'Working with Clerk Chat demonstrates our commitment to bringing next-generation messaging experiences to our customers,' said Ivan Ostojić, CBO at Infobip. 'By enabling verified RCS business messaging at scale, we're creating a more secure, interactive communication channel that benefits both brands and consumers. This audience engagement showcases how RCS can transform customer engagement when combined with AI capabilities.' Enables Consumers to Experience Personalized, Real-Time Interactions on Messaging Apps Internal testing shows that RCS messaging delivers significantly higher engagement rates than traditional SMS. The addition of Clerk Chat's AI agents further enhances conversion rates by personalizing the customer experience in real time. 'By combining carrier-verified RCS with our conversational AI technology, we're creating a true concierge experience that lives where users already are—their messaging apps,' said Igor Boshoer, co-founder and CTO of Clerk Chat. 'People can now have natural conversations about any aspect of a business without downloading apps or visiting websites. We think this will democratize AI business usage since anyone can have a concierge-like experience right on their messaging app.' The solution leverages Apple's recent adoption of the RCS protocol and Google's verified business messaging platform, creating a seamless experience for both Android and iOS users. Google's Rich Communication for Business service enables verified brand accounts, ensuring users know they're interacting with an authentic organization while eliminating concerns about text-based spam or phishing attempts. Verified Mobile Messaging Brand Accounts Ensure Secure, Authentic Fan Interactions 'Entertainment and live events are great use-cases for this medium, as well as retail, ecommerce and many more where customers crave conversations,' said Alexander Haque, co-founder and CEO of Clerk Chat. 'This technology unlocks new possibilities for any brand seeking deeper customer relationships. Only Clerk Chat can deliver this revolutionary combination of carrier-verified RCS deployment with conversational AI that transforms customer interactions." Clerk Chat's platform, which processes millions of AI-powered messages monthly, has become the preferred solution for nearly 2,000 businesses seeking secure, intelligent messaging services across industries including financial services, healthcare, sports and entertainment. For more information, visit About Clerk Chat Clerk Chat is an AI-driven conversational messaging platform that enables businesses to stay connected and respond to client and customer requests through seamless, real-time communication. Designed for businesses aiming to enhance their customer engagement, Clerk Chat integrates with major platforms like Microsoft Teams, Zoom, Webex, Salesforce, HubSpot and more. It supports connections with telecom providers such as Verizon, Twilio, Bandwidth, Sinch and Infobip, ensuring compliance with industry standards. Trusted by thousands of businesses looking for messaging services, Clerk Chat handles millions of messages daily, delivering a streamlined solution for sales, support and marketing in one intuitive interface. About Alphabet Inc. Alphabet is a collection of companies, the largest of which is Google. Larry Page and Sergey Brin founded Google in September 1998 and the company is headquartered in Mountain View, Calif. Billions of people use its wide range of popular products and platforms each day, like Search, Ads, Chrome, Cloud, YouTube and Android. About Verizon Verizon Communications Inc. (NYSE, Nasdaq: VZ) powers and empowers how its millions of customers live, work and play, delivering on their demand for mobility, reliable network connectivity and security. Headquartered in New York City, serving countries worldwide and nearly all of the Fortune 500, Verizon generated revenues of $134.8 billion in 2024. Verizon's world-class team never stops innovating to meet customers where they are today and equip them for the needs of tomorrow. For more, visit or find a retail location at About T-Mobile T-Mobile US, Inc. (NASDAQ: TMUS) is America's supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile's customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Mint Mobile. For more information please visit: About AT&T AT&T Inc. (NYSE: T) helps more than 100 million U.S. families, friends and neighbors, plus nearly 2.5 million businesses, connect to greater possibilities. From the first phone call 140+ years ago to their 5G wireless and multi-gig internet offerings today, AT&T innovates to improve lives. For more information please visit Investors can learn more at


Korea Herald
06-05-2025
- Automotive
- Korea Herald
Infobip and the MoneyGram Haas F1 Team join forces to redefine F1 fan experiences
Global tech company powers new digital fan experiences for America's Formula 1 team KUALA LUMPUR, Malaysia, May 6, 2025 /PRNewswire/ -- Global cloud communications platform Infobip has signed a multi-year partnership with the MoneyGram Haas F1 Team, helping the Team to create deeper connections with fans worldwide. Infobip's technology will power a new era of digital engagement, delivering real-time, personalized experiences that bring fans closer to the action. With a shared commitment to engineering excellence and innovation, the partnership brings together two performance-driven teams focused on pushing boundaries, on and off the track. Infobip, America's leading messaging platform, will help the MoneyGram Haas F1 Team create richer, more interactive fan journeys combining platforms like Rich Communication Services (RCS), WhatsApp, and in-app messaging with the power of agentic AI. Infobip's rich messaging channels, such as RCS, are becoming increasingly popular, with demand surging in North America and globally. These channels are well suited to deliver richer, more interactive experiences across every touchpoint, from marketing to fan engagement and customer support. Ultimately, Infobip's technology will help the MoneyGram Haas F1 Team to connect with fans in new, personalized ways, driving loyalty on and off track. For example, fans could learn more about their favourite driver through conversational AI, which would answer questions and provide interactions over WhatsApp and other messaging platforms. Infobip is Croatia's first unicorn company with revenue exceeding €1.8 billion in 2024. It provides communications tools to some of world's biggest online companies such as Google and Uber, enabling customers to leverage various channels like WhatsApp, RCS and Apple Messages for Business. It is also heavily involved in the automotive sector, helping manufacturers like Toyota, Nissan, and Mahindra transform the customer experience during the purchasing process using AI. The partnership with America's only Formula 1 Team, headquartered in Kannapolis, North Carolina, began at the Miami Grand Prix on 2-4 May and will continue throughout the season. The MoneyGram Haas F1 Team, currently sixth overall in the Constructors' Championship, returned to the Miami Grand Prix for Round 6 of the 2025 FIA Formula 1 World Championship – hosted at the Miami International Autodrome in Miami, Florida, from 2-4 May. Ayao Komatsu, Team Principal at the MoneyGram Haas F1 Team, said: " As an engineering firm at heart, Infobip understands what it takes to continue to innovate and deliver results week in, week out. Infobip has grown quickly and has become a global leader. Such drive is something we appreciate, given our ambitions as a team with a growing global fanbase." Ivan Ostojić, Chief Business Officer at Infobip, said: "From Austin to Miami, Infobip helps brands stay in pole position by providing rich conversational experiences that enhance customer loyalty and drive growth. Our data shows that RCS traffic has grown exponentially over the last two years in North America and globally, and the channel has the potential to be transformational for customers. By supporting the team in using such channels and providing richer and more interactive experiences, we will help bring fans closer to the action." About Infobip Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip's omnichannel engagement, identity, user authentication and contact centre solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. It offers natively built technology with the capacity to reach over seven billion mobile devices and 'things' in 6 continents connected to over 9,700+ connections of which 800+ are direct operator connections. Infobip was established in 2006 and is led by its co-founders, CEO Silvio Kutić, Roberto Kutić and Izabel Jelenić. About MoneyGram Haas F1 Team: 2025 sees MoneyGram Haas F1 Team celebrate its tenth season in the FIA Formula 1 World Championship. The first American Formula 1 team to compete in the sport since 1986, MoneyGram Haas F1 Team made an immediate impression with a memorable points-scoring debut at the 2016 Australian Grand Prix. Founded by industrialist Gene Haas – owner of Haas Automation, the largest CNC machine tool builder in North America with over 80 outlets globally – MoneyGram Haas F1 Team is headquartered in Kannapolis, North Carolina in the United States with additional operations in Banbury, England and Maranello, Italy. Technical partnerships with Scuderia Ferrari and Toyota GAZOO Racing further underline MoneyGram Haas F1 Team's commitment to excellence within Formula 1. Domestically Gene Haas remains a stalwart of the American motorsport scene having started his own NASCAR team in 2002. A 2008 partnership with champion driver Tony Stewart led to the renamed Stewart-Haas Racing becoming a powerhouse operation winning two NASCAR Cup titles and two NASCAR Xfinity championships through to the end of the program in 2024. Haas's personal dedication to NASCAR continues with the creation of Haas Factory Team for 2025 – running in both the Cup and Xfinity series.