8 hours ago
Ohio liquor division ditches paper, moves permitting process online
COLUMBUS, Ohio (WCMH) – Ohio's process for acquiring and maintaining a liquor license has moved to an online system, impacting tens of thousands of permit-holders in the state.
The state Division of Liquor Control launched its Ohio Permit and Licensing System (OPAL) on Wednesday, getting rid of paper liquor license applications and moving to a completely digital setup. The new platform allows visitors to apply for, renew and transfer permits.
'Switching to a fully paperless system allows staff to focus more on reviewing applications for compliance, rather than handling the administrative tasks involved with paper-based processes,' Paul Kulwinski, the division's deputy superintendent and director of licensing, said.
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The system allows visitors 24/7 access to their accounts and to view real-time updates on their application statuses, according to the state division. Users can also pay relevant fees through the portal.
'This innovative system underscores our goal of providing a customer-friendly experience while ensuring robust oversight and the utilization of the latest compliance tools for Ohio's alcohol industry,' division superintendent Jackie DeGenova said.
The liquor agency stated there is no immediate need for permit holders to log into OPAL. Existing permits will remain valid until they expire, and the division's staff will contact those who have pending applications about how to access the platform.
The system will benefit the approximately 28,000 Ohio businesses with liquor licenses, as well as the thousands of nonprofit organizations who seek temporary permits to sell alcohol at special events, the department said.
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