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'Human judgment remains crucial' — Experts explain why AI still can't replace humans in today's workforce
'Human judgment remains crucial' — Experts explain why AI still can't replace humans in today's workforce

Independent Singapore

time19-05-2025

  • Business
  • Independent Singapore

'Human judgment remains crucial' — Experts explain why AI still can't replace humans in today's workforce

MALAYSIA: Bernama reported that while artificial intelligence (AI) can take over repetitive tasks, experts say it still cannot replace humans in the workforce. Jaclyn Sim, senior manager of technical training at the BlackBerry Cybersecurity Centre of Excellence, explained that AI lacks creative and analytical abilities that are unique to humans. 'Think of AI as another human that can work 24/7,' Ms Sim said, a panellist at the forum titled 'The Future of Connectivity: Advancing Digital Inclusion Through Transformative Technologies' in conjunction with the World Telecommunication and Information Society Day 2025. The forum was organised by the Malaysian Communications and Multimedia Commission (MCMC). 'We want AI to help us with repetitive tasks, the things we do every day that are the same. We as humans want to do something more creative, more analytical,' she added. Ms Sim stressed that 'human judgment remains crucial.' She explained that while AI can generate content quickly, AI-generated content could easily be inappropriate or misleading without human oversight. She also highlighted the risks of AI technologies, which have led to a greater need for cybersecurity professionals. She explained that AI gives everyone access to all kinds of information, both good and bad. This makes cybersecurity more important than ever to ensure information is 'not polluted'. Datuk Zurkarnain Mohd Yasin, deputy managing director of MCMC and fellow panellist, echoed Ms Sim's points, emphasising that 'AI is just a product'. He noted that while it efficiently assembles information, it cannot innovate, unlike humans. He said, 'This is why we need more innovators in cybersecurity, because threat actors are constantly evolving.' Mr Zurkarnain added that new skill sets and high-level thinking are needed now , as AI needs to be prompted correctly . He pointed to recent errors of an AI-generated version of Malaysia's Jalur Gemilang flag, stressing that human oversight is necessary to ensure AI delivers accurate and appropriate outputs. 'It's not only about cybersecurity but also about verifying the output that AI delivers,' he said. /TISG See also What is all the fuss about 5G? Read also: Netizens 'not convinced' AI can replace doctors and teachers after Bill Gates claims it's possible within the next 10 years

AI Lacks Nuanced Judgment, Human Jobs Still Irreplaceable
AI Lacks Nuanced Judgment, Human Jobs Still Irreplaceable

Barnama

time17-05-2025

  • Business
  • Barnama

AI Lacks Nuanced Judgment, Human Jobs Still Irreplaceable

CYBERJAYA, May 17 (Bernama) -- Artificial Intelligence (AI) lacks critical thinking and nuanced judgment, thus making humans irreplaceable in the workforce, according to industry experts. BlackBerry CCoE Cybersecurity Technical Training senior manager Jaclyn Sim explained that while AI is capable of taking over repetitive tasks, it lacks the creative and analytical abilities that are unique to humans. 'Think of AI as just another human that can work 24/7. However, what we want AI to help us with are repetitive tasks, the things we do every day that are the same. We as humans want to do something more creative, more analytical. "Human judgment remains crucial, particularly in areas where AI-generated content could be inappropriate or misleading ... human oversight is still very much needed as this is what humans do best,' she said as a panellist on a forum titled 'The Future of Connectivity: Advancing Digital Inclusion Through Transformative Technologies' here today. The forum was organised by the Malaysian Communications and Multimedia Commission (MCMC) in conjunction with World Telecommunication and Information Society Day 2025. Sim also noted that the proliferation of AI technologies introduces new risks, thereby increasing the demand for cybersecurity professionals. 'When it comes to AI, everyone connects to every information, be it good or bad. That is why cybersecurity is now more important than ever to ensure the information is not polluted or something others shouldn't see,' she said. Meanwhile, MCMC deputy managing director Datuk Zurkarnain Mohd Yasin, another panellist at the forum, echoed Sim's views, saying that AI should be seen as a facilitator rather than a replacement. 'AI is just a product. It efficiently assembles information. But AI cannot innovate, only humans can. This is why we need more innovators in cybersecurity because threat actors are constantly evolving,' he said.

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