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Santander Cycles: TfL pledges new app after user issues
Santander Cycles: TfL pledges new app after user issues

BBC News

time16 hours ago

  • Business
  • BBC News

Santander Cycles: TfL pledges new app after user issues

Transport for London (TfL) has said it will roll out a "new and improved app" next year for hiring Santander follows complaints from users of the app, including that it logs customers out every time they open it, does not store payment details and routinely than half of total hires of the bicycles are done using the IT issue due to a software update earlier this month also led to cyclists being unable to hire the bikes through the app and docking stations - leaving more than 12,000 bikes out of use. 'The scheme is failing' Stepan, who has used the system for years to commute to work, told BBC London he feels "the scheme is failing" and "the service is worsening".He noted that when the e-bikes are faulty, "the only way to ask for a refund is to call or send an e-mail, which one hardly has time to do while on your way." Another user, who did not want to be named, agreed, telling BBC London that the app "hasn't worked properly for months" and "fundamentally doesn't work".He mentioned, for example, that neither the app nor the docking stations are compatible with Apple Pay, and that the app logs users out every time they open it, calling the user experience "awful".He said he would have stopped using the scheme if he had not purchased a key fob, rather than use the app, to unlock the experiencing issues with faulty bikes, he also said it was "near on impossible" to contact TfL to report them. In response, TfL said: "[We have] a call centre that operates seven days a week."Customers can also report broken bikes at our docking stations. Each dock has a red 'spanner' button which can be pressed to notify our operational teams that there is a fault with the bike."Once the button is activated the bike is locked in to prevent other users from hiring the bike. Our on-street teams are then sent out to triage the bike." Santander Cycles user Jacob Roberts, who works as a software developer, recently posted on X what he says is a fix to the app to BBC London, he praised the bikes as "the best way to get around London" but said "their technology has had some serious issues in the past four months or so" following a software noted that, as well as logging out users every time they open it, the app struggles to auto-fill passwords saved on head of cycle hire David Eddington has promised that the new app will be "more reliable" and said that they plan to introduce this next current app is rated 1.2 stars out of five on the Google Play Store and 3.7 out five on Apple's App Store, with reviewers and social media users on X and Reddit all experiencing similar issues. Despite the issues, most Santander Cycles users have continued to use the far in 2025, 58% of total Santander Cycles hires have been via the app, up 6% on the whole of 2023, according to TfL figures. The total number of hires has remained relatively consistent at around 4.4 million between January and June 2025, up from 4.1 million in the same period in this is still down 27% from the record highs of 2022, when over six million hires were recorded between January and June. TfL has also said it is carrying out a procurement process for the contract to operate Santander Cycles, which is currently held by have held the contract since the scheme was launched in 2010, and were fined £5m and issued with a "critical improvement plan" in 2011 after administrative errors led to users being overcharged.

Linebacker Jacob Roberts making most of chance to start with Calgary Stampeders
Linebacker Jacob Roberts making most of chance to start with Calgary Stampeders

Winnipeg Free Press

time28-07-2025

  • Sport
  • Winnipeg Free Press

Linebacker Jacob Roberts making most of chance to start with Calgary Stampeders

Preparation ensured Jacob Roberts was ready when the Calgary Stampeders needed him most. The second-year linebacker leads Calgary in total tackles (43), which also leaves him tied for third in the CFL. Not bad, considering Roberts began the season as a backup before stepping in at weakside linebacker after middle linebacker Marquel Lee (bicep) was hurt in the Stampeders 29-19 win in Toronto on June 14. The six-foot-one, 228-pound Roberts had 14 total tackles (four defensive, 10 special teams) in six games last season after signing with Calgary on Aug. 24, 2024. This year, though, he had the benefit of a full training camp with the Stamps. 'Last year I came in pretty late and was kind of behind learning the system,' he said. 'This is my first full year, it was my first training camp so I got ahead in the playbook. 'I learned as much as i could so I could go out there and be the best player I could be for this defence.' Roberts, 23, began the '25 season behind Canadian Micah Teitz at weakside linebacker. But when Lee went down, Teitz moved to middle linebacker and Roberts replaced him. Roberts had a team-high eight tackles in last week's 23-21 loss to Montreal. The Stampeders (5-2) visit the Ottawa Redblacks (1-6) on Thursday night. Montreal handed Calgary its first loss in four games. But the Stampeders have already recorded as many wins as they had in '24 (5-12-1) when they missed the CFL playoffs for the first time since 2004. Calgary's biggest off-season move was acquiring veteran quarterback Vernon Adams Jr. from the B.C. Lions. Adams has helped spearhead a Stampeders offence that entering action last week led the CFL in net yards (406.3/game) and rushing (130.5/game) and was tied for second in offensive TDs (16). But Calgary's defence has done its part, helped also by the return of defensive lineman Folarin Orimolade (trade with Toronto) and addition of defensive back Damon Webb (free agency). Heading into last week's action, the Stampeders were first in fewest offensive points allowed (17.2 per game) and offensive TDs (seven) and second overall in fewest touchdown passes allowed (seven). Last year, Calgary's defence was last overall against the run (125.6 yards/game) and eighth in both offensive points allowed (27.1) and net offensive yards (381.2). 'I think it's just preparation and trust,' Roberts said of Calgary's defensive turnaround. 'We built the trust in training camp and everyone put in a lot of effort to learn the playbook and schemes so when we got to the season from the pre-season, we gelled together. 'I just feel like it shows to the work we put in before the season started and the work we continue to put in now.' Roberts completed his collegiate career at Wake Forest in 2023, recording 83 tackles (10 for loss), six sacks and two forced fumbles while starting nine-of-12 games. He spent the previous three seasons at North Carolina A&T, posting 218 tackles (29.5 for loss), 9.5 sacks, five interceptions, a fumble recovery and six blocked kicks in 32 career contests. 'Jacob is a dynamic playmaking linebacker who is capitalizing on the opportunity to showcase his skills,' said Kenny Kim of Summit Athletes, Roberts' Florida-based agent. 'And it's resulting in a standout season so far. 'Truth be told, I firmly believe Jacob is only going to get better and develop into one of the league's best linebackers.' Roberts admits he knew little about Canada or the CFL before arriving in Calgary. And while he needed some time to get acclimated to a new city and playing a different game on a wider, longer field, Roberts feels the transition to both was seamless. 'Seeing all that motion for the first time, my thought was, 'Oh wow, I definitely have to get used to this,'' Roberts said. 'But studying film and being out there in practice going against some of the best receivers in the league allows you to adjust faster and more easily. Thursdays Keep up to date on sports with Mike McIntyre's weekly newsletter. 'I'd say I adjusted pretty well.' Although he's now playing football for a living, Roberts said his outlook on the game hasn't changed. 'I approach this the same way I did in high school,' he said. 'I take football very seriously, I always play with a chip on my shoulder and feel like every time I step on the field I have something to prove. 'My mentality has never changed. I always strive to be the best player I can be on the field no matter where I'm at.' This report by The Canadian Press was first published July 28, 2025.

Linebacker Jacob Roberts making most of chance to start with Calgary Stampeders
Linebacker Jacob Roberts making most of chance to start with Calgary Stampeders

Hamilton Spectator

time28-07-2025

  • Sport
  • Hamilton Spectator

Linebacker Jacob Roberts making most of chance to start with Calgary Stampeders

Preparation ensured Jacob Roberts was ready when the Calgary Stampeders needed him most. The second-year linebacker leads Calgary in total tackles (43), which also leaves him tied for third in the CFL. Not bad, considering Roberts began the season as a backup before stepping in at weakside linebacker after middle linebacker Marquel Lee (bicep) was hurt in the Stampeders 29-19 win in Toronto on June 14. The six-foot-one, 228-pound Roberts had 14 total tackles (four defensive, 10 special teams) in six games last season after signing with Calgary on Aug. 24, 2024. This year, though, he had the benefit of a full training camp with the Stamps. 'Last year I came in pretty late and was kind of behind learning the system,' he said. 'This is my first full year, it was my first training camp so I got ahead in the playbook. 'I learned as much as i could so I could go out there and be the best player I could be for this defence.' Roberts, 23, began the '25 season behind Canadian Micah Teitz at weakside linebacker. But when Lee went down, Teitz moved to middle linebacker and Roberts replaced him. Roberts had a team-high eight tackles in last week's 23-21 loss to Montreal. The Stampeders (5-2) visit the Ottawa Redblacks (1-6) on Thursday night. Montreal handed Calgary its first loss in four games. But the Stampeders have already recorded as many wins as they had in '24 (5-12-1) when they missed the CFL playoffs for the first time since 2004. Calgary's biggest off-season move was acquiring veteran quarterback Vernon Adams Jr. from the B.C. Lions. Adams has helped spearhead a Stampeders offence that entering action last week led the CFL in net yards (406.3/game) and rushing (130.5/game) and was tied for second in offensive TDs (16). But Calgary's defence has done its part, helped also by the return of defensive lineman Folarin Orimolade (trade with Toronto) and addition of defensive back Damon Webb (free agency). Heading into last week's action, the Stampeders were first in fewest offensive points allowed (17.2 per game) and offensive TDs (seven) and second overall in fewest touchdown passes allowed (seven). Last year, Calgary's defence was last overall against the run (125.6 yards/game) and eighth in both offensive points allowed (27.1) and net offensive yards (381.2). 'I think it's just preparation and trust,' Roberts said of Calgary's defensive turnaround. 'We built the trust in training camp and everyone put in a lot of effort to learn the playbook and schemes so when we got to the season from the pre-season, we gelled together. 'I just feel like it shows to the work we put in before the season started and the work we continue to put in now.' Roberts completed his collegiate career at Wake Forest in 2023, recording 83 tackles (10 for loss), six sacks and two forced fumbles while starting nine-of-12 games. He spent the previous three seasons at North Carolina A&T, posting 218 tackles (29.5 for loss), 9.5 sacks, five interceptions, a fumble recovery and six blocked kicks in 32 career contests. 'Jacob is a dynamic playmaking linebacker who is capitalizing on the opportunity to showcase his skills,' said Kenny Kim of Summit Athletes, Roberts' Florida-based agent. 'And it's resulting in a standout season so far. 'Truth be told, I firmly believe Jacob is only going to get better and develop into one of the league's best linebackers.' Roberts admits he knew little about Canada or the CFL before arriving in Calgary. And while he needed some time to get acclimated to a new city and playing a different game on a wider, longer field, Roberts feels the transition to both was seamless. 'Seeing all that motion for the first time, my thought was, 'Oh wow, I definitely have to get used to this,'' Roberts said. 'But studying film and being out there in practice going against some of the best receivers in the league allows you to adjust faster and more easily. 'I'd say I adjusted pretty well.' Although he's now playing football for a living, Roberts said his outlook on the game hasn't changed. 'I approach this the same way I did in high school,' he said. 'I take football very seriously, I always play with a chip on my shoulder and feel like every time I step on the field I have something to prove. 'My mentality has never changed. I always strive to be the best player I can be on the field no matter where I'm at.' This report by The Canadian Press was first published July 28, 2025.

Craig Tinker is bloodied and battered after a brutal attack in harrowing first look at Colson Smith's final Coronation Street scenes
Craig Tinker is bloodied and battered after a brutal attack in harrowing first look at Colson Smith's final Coronation Street scenes

Daily Mail​

time12-05-2025

  • Entertainment
  • Daily Mail​

Craig Tinker is bloodied and battered after a brutal attack in harrowing first look at Colson Smith's final Coronation Street scenes

A first look at Colson Smith's final scenes on Coronation Street promise a violent and tragic exit. The actor - who has played Craig Tinker in the ITV soap since 2011 - confirmed that he would be leaving Weatherfield earlier this year. Gutted fans will be devastated to know that they don't have long to wait until Colson says his goodbyes, and ITV shared a sneak peek of what to expect after Monday's instalment of the Corrie. DS Swain's (Vicky Myers) voiceover asks: 'If we knew today was our last day on earth, what would we do differently?' In the lead up to Craig's death, viewers will see him shadowing DC Kit Green (Jacob Roberts) in CID. Little does Craig know what is going on in DC Green's personal life... Craig Tinker is bloodied and battered after a brutal attack in harrowing first look at Colson Smith's final Coronation Street scenes And the sneak peek shows a series of events that end in Craig fighting for his life. Colson's final scenes on Coronation Street will air the week commencing Monday 19 May. Speaking about what viewers can expect to see in the next few weeks, Colson said: 'I can't wait for people to see Craig's final scenes. 'It is exactly the exit I wanted for him and we are all really proud of what we filmed in those final weeks. It was actually great fun. 'I was walking around covered in fake blood for days and I was chuffed that I got to work with so many brilliant people in this final storyline.' Since November last year, it was revealed a number of stars were leaving, including Colson. And back in January the star revealed to MailOnline that he was told in Autumn 2024 that he would be written out of the soap. At the time an inside source also explained that Colson is excited for the next chapter of his career and said viewers should look forward to a 'brilliant exit storyline'. Reflecting on his on the show, Colson confessed that he has loved 'every single second' of his time on the show and feels 'incredibly lucky' to have been a part of the show for so long. Colson told MailOnline: 'Autumn last year I was told that Craig Tinker's time on the Cobbles is to come to end in 2025. 'I've loved every single second of my 14 year stay as a resident on the greatest street in the world. 'I feel incredibly lucky to have grown up in, on and around Coronation Street. 'I've learned pretty much everything about life from the people who call it home. I'm excited to play out the exit story for our Craigy. 'For me, this is the end of the beginning. 'I genuinely can't wait to see what chapter two has in store for me.' Over the last few years, Colson has undergone an incredible weight loss journey, which saw him deal with some hard habits Colson has had a huge transformation over his 14 years on the show, as he looks almost unrecognisable from when he first set foot on the set. Over the last few years, Colson has undergone an incredible weight loss journey, which saw him deal with some hard habits. In 2021, he revealed to The Mirror that he used to 'self-harm' with food and 'didn't see how much damage' he was inflicting on himself. He told the publication: 'My routine (before) was very difficult as I kind of left my parents at 17 to live in Manchester, which was away from home. 'And when everyone else was at uni, I'm sat on bloody Deliveroo every night. So I kind of had got myself into a really unhealthy position where food was a self-harm to me. 'It was my comfort and I didn't realise how much damage I was doing to myself with it.'

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