Latest news with #JamesMcGetrick
The Journal
20-05-2025
- Entertainment
- The Journal
Ticketmaster ordered to refund Coldplay fan over ‘restricted view' at ‘disaster' Croke Park gig
A JUDGE HAS ordered Ticketmaster to fully refund a furious Coldplay fan who ended up crouching in 'restricted view' seats, unable to see the band during their sell-out Croke Park concert last year. When the chart-toppers with hits Fix You and Yellow announced they were bringing their Music of the Spheres world tour to Dublin, James McGetrick thought he 'hit the jackpot' but it became a 'disaster'. Dublin District Court heard he scooped pre-sale tickets to go to the gig with his wife on 29 August, but that on the night they were forced to 'crouch down' on their seats near the back of the lower Hogan Stand to see Chris Martin's performance. McGetrick took a small claims case against the Ticketline Unlimited Company, trading as Ticketmaster. He told Judge Peter White they bought tickets released through the artist pre-sale well ahead of the general public. He shelled out €332 for two seats on the lower Hogan Stand. On the day of the concert, they were directed to the fourth row from the back of the stand. He explained that the Coldplay stage was 'quite elevated' for the people standing on the pitch. He described how he and his wife could not see the band from their seats. All the people in front stood, and they in turn had to stand to see over their heads. McGetrick explained that the overhang from the upper Hogan Stand also hindered their view. As the concert went on, people in the seats behind them, who had an even worse view, began to fill the aisle. Advertisement After seven or eight songs, he and three girls from the row in front of him approached a steward. He alleged they were more interested in the concert, had not looked back, and were not policing anything. McGetrick, of Corrib Road, Terenure, Dublin 6, said the stewards then went back up the stand with them and told everyone in the aisles to return to their seats. That turned bad, he said, because 'all those people who were sent back to the seats started to blame myself, now they could not see anything as well.' The atmosphere turned unpleasant, and 'popcorn and litter was being thrown at us, it was just terrible'. The next day, he complained to Ticketmaster, and the company told him to contact the promoter, MCD. Originally filing his small claim action against MCD, the District Court ruled he should have brought it against Ticketmaster instead. So, he started the process again with the ticket site, which he said was 'just pawning me off' and he lodged a fresh action in the court against them. The firm eventually offered just €190, but McGetrick persisted with his case, seeking the full amount he paid for the tickets. He stressed that when he bought them, it was never stated that there was a restricted view and he thought the seats would be better because he got the tickets via the artist pre-sale option. 'The whole thing was a disaster,' he told the court. Noting that Ticketmaster did not attend the hearing to contest the action, and given the account of the experience and evidence of the purchase, Judge White granted a decree in favour of McGetrick.
Sunday World
20-05-2025
- Entertainment
- Sunday World
Ticketmaster must refund €332 to Coldplay fan over restricted view seats at Croke Park gig
James McGetrick thought he had "hit the jackpot" when he secured tickets, but it became a "disaster" A judge has ordered Ticketmaster to fully refund a furious Coldplay fan who ended up crouching in "restricted view" seats, unable to see the band during their sell-out Croke Park concert last year. When the chart-toppers with hits Fix You and Yellow announced they were bringing their Music of the Spheres world tour to Dublin, James McGetrick thought he had "hit the jackpot" when he secured tickets, but it became a "disaster". Dublin District Court heard he scooped pre-sale tickets to go to the gig with his wife on August 29, but on the night, they were forced to "crouch down" on their seats near the back of the lower Hogan Stand to see Chris Martin's performance. Mr McGetrick took a small claims case against the Ticketline Unlimited Company, trading as Ticketmaster. He told Judge Peter White they bought tickets released through the artist pre-sale well ahead of the general public. He paid €332 for two seats on the lower Hogan Stand. On the day of the concert, they were directed to the fourth row from the back of the stand. He explained that the Coldplay stage was "quite elevated" for the people standing on the pitch. He described how he and his wife could not see the band from their seats. All the people in front stood, and they had to, in turn, stand to see over their heads. Mr McGetrick explained that the overhang from the upper Hogan Stand also hindered their view. As the concert went on, people in the seats behind them, who had an even worse view, began to fill the aisle. After seven or eight songs, he and three girls from the row in front of him approached a steward. He alleged they were more interested in the concert, had not looked back, and were not policing anything. McGetrick, of Corrib Road, Terenure, Dublin 6, said the stewards then went back up the stand with them and told everyone in the aisles to return to their seats. That turned bad, he said, because 'all those people who were sent back to the seats started to blame myself, now they could not see anything as well'. The atmosphere turned unpleasant, and 'popcorn and litter was being thrown at us, it was just terrible'. The next day, he complained to Ticketmaster, and the company told him to contact the promoter, MCD. Originally filing his small claim action against MCD, the District Court ruled he should have brought it against Ticketmaster instead. So, he started the process again with the ticket site, which he said was "just pawning me off", and he lodged a fresh action in the court against them. The firm eventually offered just €190, but Mr McGetrick persisted with his case, seeking the full amount he paid for the tickets. He stressed that when he bought them, it was never stated that there was a restricted view, and he thought the seats would be better because he got the tickets via the artist pre-sale option. "The whole thing was a disaster," he told the court. Noting that Ticketmaster did not attend the hearing to contest the action, and the account of the experience and evidence of the purchase, Judge White granted a decree in favour of Mr McGetrick. Chris Martin performing with Coldplay at Croke Park in August 2024. Photo: Steve Humphreys News in 90 Seconds - May 20th
BreakingNews.ie
20-05-2025
- Entertainment
- BreakingNews.ie
Coldplay fan wins case against Ticketmaster after 'disaster' Croke Park gig
A judge has ordered Ticketmaster to fully refund a furious Coldplay fan who ended up crouching in "restricted view" seats, unable to see the band during their sell-out Croke Park concert last year. When the chart-toppers with hits Fix You and Yellow announced they were bringing their Music of the Spheres world tour to Dublin, James McGetrick thought he "hit the jackpot" but it became a "disaster". Advertisement Dublin District Court heard he scooped pre-sale tickets to go to the gig with his wife on August 29th, but on the night, they were forced to "crouch down" on their seats near the back of the lower Hogan Stand to see Chris Martin's performance. McGetrick took a small claims case against the Ticketline Unlimited Company, trading as Ticketmaster. He told Judge Peter White they bought tickets released through the artist pre-sale well ahead of the general public. He shelled out €332 for two seats on the lower Hogan Stand. Advertisement On the day of the concert, they were directed to the fourth row from the back of the stand. He explained that the Coldplay stage was "quite elevated" for the people standing on the pitch. He described how he and his wife could not see the band from their seats. All the people in front stood, and they had to, in turn, stand to see over their heads. McGetrick explained that the overhang from the upper Hogan Stand also hindered their view. Stewards 'more interested' in watching concert As the concert went on, people in the seats behind them, who had an even worse view, began to fill the aisle. Advertisement After seven or eight songs, he and three girls from the row in front of him approached a steward. He alleged they were more interested in the concert, had not looked back, and were not policing anything. McGetrick, of Corrib Road, Terenure, Dublin 6, said the stewards then went back up the stand with them and told everyone in the aisles to return to their seats. That turned bad, he said, because "all those people who were sent back to the seats started to blame myself, now they could not see anything as well". Advertisement The atmosphere turned unpleasant, and "popcorn and litter was being thrown at us, it was just terrible". The next day, he complained to Ticketmaster, and the company told him to contact the promoter, MCD. The whole thing was a disaster. Originally filing his small claim action against MCD, the District Court ruled he should have brought it against Ticketmaster instead. So, he started the process again with the ticket site, which he said was "just pawning me off", and he lodged a fresh action in the court against them. The firm eventually offered just €190, but McGetrick persisted with his case, seeking the full amount he paid for the tickets. He stressed that when he bought them, it was never stated that there was a restricted view, and he thought the seats would be better because he got the tickets via the artist pre-sale option. "The whole thing was a disaster," he told the court. Noting that Ticketmaster did not attend the hearing to contest the action, and the account of the experience and evidence of the purchase, Judge White granted a decree in favour of McGetrick.
Irish Times
20-05-2025
- Entertainment
- Irish Times
Ticketmaster ordered by court to refund Coldplay fan who could not see band from his seat at Croke Park
A judge has ordered Ticketmaster to refund fully a Coldplay fan who ended up crouching in 'restricted view' seats, unable to see the band during their sell-out Croke Park concert last year. When the chart-topping band announced it was including Dublin in its world tour, James McGetrick thought he 'hit the jackpot', but the concert became a 'disaster'. Dublin District Court heard he bought two presale tickets, totalling €332, to go to the gig with his wife on August 29th. However, on the night they were forced to 'crouch down' in their seats near the back of the lower Hogan Stand to see the performance. He said that when he bought them, restricted view was not mentioned. READ MORE Mr McGetrick took a small claims case against Ticketline Unlimited Company, trading as Ticketmaster, which did not attend court. He told Judge Peter White how he and his wife were directed to the fourth row from the back of the Hogan Stand. He also said that Coldplay's stage was 'quite elevated' for the people standing on the pitch. All the people in front of him and his wife stood, so they had to stand up to see over the heads of those fans. McGetrick also said the overhang from the upper Hogan Stand also hindered their view. As the concert went on, concertgoers in the seats behind them, who had an even worse view, began to fill the aisle. After seven or eight songs, he and three girls from the row in front of him approached a steward. He alleged the steward was were more interested in the concert, had not looked back and was not policing anything. McGetrick, of Corrib Road, Terenure, Dublin 6, said stewards then went back up the stand with them and told everyone in the aisles to return to their seats. That turned bad, he said, because 'all those people who were sent back to the seats started to blame myself, now they could not see anything as well'. The atmosphere turned unpleasant, and 'popcorn and litter was being thrown at us, it was just terrible'. The next day, he complained to Ticketmaster, which told him to contact the promoter, MCD. Originally filing his small claim action against MCD, the District Court ruled he should have brought it against Ticketmaster instead. He then lodged a fresh action against the ticket sale site. The firm eventually offered €190, but McGetrick persisted with his case, seeking the full amount he paid for the tickets. He thought the seats would be better because he got the tickets via the artist presale option. 'The whole thing was a disaster,' he told the court. Noting Ticketmaster did not attend the hearing to contest the action, the account of the experience and evidence of the purchase, Judge White granted a decree in favour of McGetrick.
Irish Daily Mirror
20-05-2025
- Entertainment
- Irish Daily Mirror
Coldplay fan wins case against Ticketmaster after "disaster' Croke Park gig
A judge has ordered Ticketmaster to fully refund a furious Coldplay fan who ended up crouching in "restricted view" seats, unable to see the band during their sell-out Croke Park concert last year. When the chart-toppers, with hits such as Fix You and Yellow, announced they were bringing their Music of the Spheres world tour to Dublin, James McGetrick thought he "hit the jackpot" but it became a "disaster". Dublin District Court heard he scooped pre-sale tickets to go to the gig with his wife on August 29, but on the night, they were forced to "crouch down" on their seats near the back of the lower Hogan Stand to see Chris Martin's performance. McGetrick took a small claims case against the Ticketline Unlimited Company, trading as Ticketmaster. He told Judge Peter White they bought tickets released through the artist pre-sale well ahead of the general public. He shelled out €332 for two seats on the lower Hogan Stand. On the day of the concert, they were directed to the fourth row from the back of the stand. He explained that the Coldplay stage was "quite elevated" for the people standing on the pitch. He described how he and his wife could not see the band from their seats. All the people in front stood, and they had to, in turn, stand to see over their heads. McGetrick explained that the overhang from the upper Hogan Stand also hindered their view. As the concert went on, people in the seats behind them, who had an even worse view, began to fill the aisle. After seven or eight songs, he and three girls from the row in front of him approached a steward. He alleged they were more interested in the concert, had not looked back, and were not policing anything. McGetrick, of Corrib Road, Terenure, Dublin 6, said the stewards then went back up the stand with them and told everyone in the aisles to return to their seats. That turned bad, he said, because "all those people who were sent back to the seats started to blame myself, now they could not see anything as well". The atmosphere turned unpleasant, and "popcorn and litter was being thrown at us, it was just terrible". The next day, he complained to Ticketmaster, and the company told him to contact the promoter, MCD. Originally filing his small claim action against MCD, the District Court ruled he should have brought it against Ticketmaster instead. So, he started the process again with the ticket site, which he said was "just pawning me off", and he lodged a fresh action in the court against them. The firm eventually offered just €190, but McGetrick persisted with his case, seeking the full amount he paid for the tickets. He stressed that when he bought them, it was never stated that there was a restricted view, and he thought the seats would be better because he got the tickets via the artist pre-sale option. "The whole thing was a disaster," he told the court. Noting that Ticketmaster did not attend the hearing to contest the action, and the account of the experience and evidence of the purchase, Judge White granted a decree in favour of McGetrick.
