Latest news with #JaneBoulton
Scottish Sun
a day ago
- Entertainment
- Scottish Sun
Airline star Jane Boulton in embarrassing blunder as she misses her flight – years after scolding late passengers
STAR of iconic hit TV show Airline, Jane Boulton, has been left red-faced after making a huge blunder. The TV personality, who found fame appearing on the ITV series, famously quipped to passengers it was "easy if you get here on time" but has now found herself missing her first ever flight over her own lateness. Advertisement 5 TV star Jane Boulton has revealed she missed her flight - years after scolding passengers for doing the same thing Credit: TikTok/Janeboulton_airline 5 She rose to fame on the ITV reality show - over 25 years ago Credit: LWT Jane, whose episodes of Airline went viral last year and in 2023, took to her TikTok account to discuss how she had been unable to board her flight as planned after being too late to the airport to be checked in. Revealing that she was due to head to Gatwick Airport after attending a podcast recording, Jane found herself stuck in traffic that prevented her from arriving on time. Appearing that karma was out to get her, she said to the camera: "Came to for an interview with Lewis Nicholls yesterday and, guess what guys, for the first time in my life it was not easy because I did not get there on time. "We got stuck in the most horrific traffic on the way to Gatwick, there was an accident and literally we came off the motorway to queue up for the Gatwick turn off and it took us probably an hour to get from there." Advertisement In a bitter blow, Jane was just ONE minute late to the check-in desk. And despite being Britain's most well-known check-in lady, her celebrity status and previous credentials did not help her as she was still denied the chance to board the plane after asking very nicely. Jane continued: "We missed the check-in by how long? One minute. And as nice as I was... but no, she wasn't having any of it. "So we missed our little flight with Eastern Airways and had to book on a train, so we should have arrived here at 10 yesterday morning and we got here at about four, three o'clock. Advertisement "So I know how people feel now, and I can honestly say a lot of people out there are probably thinking 'karma'." Jane was based at Luton Airport working for EasyJet on their check-in desk and became a hit with reality TV fans thanks to her no-nonsense attitude. Airline's Jane Boulton reveals she didn't make a penny from the hit show She often clashed with unruly customers and was never afraid to put them in their place. Her fans were quick to make light of the situation as they quoted many of Jane's viral catchphrases that she often used on late passengers on the show, back to her. Advertisement One wrote on the post: "Well I'm sorry but a coffee shop does not look like departures (love you Jane)." Another added: "Jane, it's a plane not a bus, much love as always though." 5 Jane has been back in the public eye after returning to fame in 2023 Credit: Rex 5 Her mishap left her fans in hysterics Credit: TikTok/Janeboulton_airline Advertisement As a third said: "It is easy if you get here on time as Jane Boulton once told a customer." Jane ceased working in the airline industry in 2014 and shortly after began running her own business, Party Paradise UK. She found herself thrust back into the spotlight when Airline found a new lease of life via TikTok with various clips and episodes going viral - 20 years after they were first aired. It saw Jane make a return to mainstream fame in 2023 and she has since built up an impressive online following. Advertisement She has appeared on This Morning and various podcasts reflecting about her time on the show. Jane has also become a favourite for brand partnerships and has raked in the cash working with a whole host of companies. One full circle moment saw Jane collaborate with EasyJet as a brand ambassador for a series of viral video clips last year. 5 She was known as the no-nonsense star on the show Credit: LWT
The Sun
a day ago
- Entertainment
- The Sun
Airline star Jane Boulton in embarrassing blunder as she misses her flight – years after scolding late passengers
STAR of iconic hit TV show Airline, Jane Boulton, has been left red-faced after making a huge blunder. The TV personality, who found fame appearing on the ITV series, famously quipped to passengers it was "easy if you get here on time" but has now found herself missing her first ever flight over her own lateness. 5 5 Jane, whose episodes of Airline went viral last year and in 2023, took to her TikTok account to discuss how she had been unable to board her flight as planned after being too late to the airport to be checked in. Revealing that she was due to head to Gatwick Airport after attending a podcast recording, Jane found herself stuck in traffic that prevented her from arriving on time. Appearing that karma was out to get her, she said to the camera: "Came to for an interview with Lewis Nicholls yesterday and, guess what guys, for the first time in my life it was not easy because I did not get there on time. "We got stuck in the most horrific traffic on the way to Gatwick, there was an accident and literally we came off the motorway to queue up for the Gatwick turn off and it took us probably an hour to get from there." In a bitter blow, Jane was just ONE minute late to the check-in desk. And despite being Britain's most well-known check-in lady, her celebrity status and previous credentials did not help her as she was still denied the chance to board the plane after asking very nicely. Jane continued: "We missed the check-in by how long? One minute. And as nice as I was... but no, she wasn't having any of it. "So we missed our little flight with Eastern Airways and had to book on a train, so we should have arrived here at 10 yesterday morning and we got here at about four, three o'clock. "So I know how people feel now, and I can honestly say a lot of people out there are probably thinking 'karma'." Jane was based at Luton Airport working for EasyJet on their check-in desk and became a hit with reality TV fans thanks to her no-nonsense attitude. She often clashed with unruly customers and was never afraid to put them in their place. Her fans were quick to make light of the situation as they quoted many of Jane's viral catchphrases that she often used on late passengers on the show, back to her. One wrote on the post: "Well I'm sorry but a coffee shop does not look like departures (love you Jane)." Another added: "Jane, it's a plane not a bus, much love as always though." 5 5 As a third said: "It is easy if you get here on time as Jane Boulton once told a customer." Jane ceased working in the airline industry in 2014 and shortly after began running her own business, Party Paradise UK. She found herself thrust back into the spotlight when Airline found a new lease of life via TikTok with various clips and episodes going viral - 20 years after they were first aired. It saw Jane make a return to mainstream fame in 2023 and she has since built up an impressive online following. She has appeared on This Morning and various podcasts reflecting about her time on the show. Jane has also become a favourite for brand partnerships and has raked in the cash working with a whole host of companies. One full circle moment saw Jane collaborate with EasyJet as a brand ambassador for a series of viral video clips last year. 5
The Irish Sun
a day ago
- Entertainment
- The Irish Sun
Airline star Jane Boulton in embarrassing blunder as she misses her flight – years after scolding late passengers
STAR of iconic hit TV show Airline, Jane Boulton, has been left red-faced after making a huge blunder. 5 TV star Jane Boulton has revealed she missed her flight - years after scolding passengers for doing the same thing Credit: TikTok/Janeboulton_airline 5 She rose to fame on the ITV reality show - over 25 years ago Credit: LWT Jane, Revealing that she was due to head to Gatwick Airport after attending a podcast recording, Jane found herself stuck in traffic that prevented her from arriving on time. Appearing that karma was out to get her, she said to the camera: "Came to for an interview with Lewis Nicholls yesterday and, guess what guys, for the first time in my life it was not easy because I did not get there on time. "We got stuck in the most horrific traffic on the way to Gatwick, there was an accident and literally we came off the motorway to queue up for the Gatwick turn off and it took us probably an hour to get from there." Read More on Airline In a bitter blow, Jane was just ONE minute late to the check-in desk. And despite being Britain's most well-known check-in lady, her celebrity status and previous credentials did not help her as she was still denied the chance to board the plane after asking very nicely. Jane continued: "We missed the check-in by how long? One minute. And as nice as I was... but no, she wasn't having any of it. "So we missed our little flight with Eastern Airways and had to book on a train, so we should have arrived here at 10 yesterday morning and we got here at about four, three o'clock. Most read in Reality "So I know how people feel now, and I can honestly say a lot of people out there are probably thinking 'karma'." Jane was based at Luton Airport working for EasyJet on their check-in desk and Airline's Jane Boulton reveals she didn't make a penny from the hit show She often clashed with unruly customers and was never afraid to put them in their place. Her fans were quick to make light of the situation as they quoted many of Jane's viral catchphrases that she often used on late passengers on the show, back to her. One wrote on the post: "Well I'm sorry but a coffee shop does not look like departures (love you Jane)." Another added: "Jane, it's a plane not a bus, much love as always though." 5 Jane has been back in the public eye after returning to fame in 2023 Credit: Rex 5 Her mishap left her fans in hysterics Credit: TikTok/Janeboulton_airline As a third said: "It is easy if you get here on time as Jane Boulton once told a customer." Jane ceased working in the airline industry in 2014 and shortly after began running her own business, Party Paradise UK. She found herself thrust back into the spotlight when Airline found a new lease of life via TikTok with various clips and episodes going viral - 20 years after they were first aired. It saw Jane make a return to mainstream fame in 2023 and she has since built up an impressive online following. She has appeared on This Morning and various podcasts reflecting about her time on the show. Jane has also become a favourite for brand partnerships and has raked in the cash working with a whole host of companies. One full circle moment saw Jane collaborate with EasyJet as a brand ambassador for a series of viral video clips last year. 5 She was known as the no-nonsense star on the show Credit: LWT
Daily Mail
2 days ago
- Entertainment
- Daily Mail
Airline's Jane Boulton left red-faced as iconic no-nonsense easyJet star admits she's missed her own flight for the very first time
Airline's iconic no-nonsense former check-in manager Jane Boulton has been left red-faced as she admitted to fans she missed her own flight this week. Jane shot to fame in the early noughties as ITV cameras followed her and the rest of her easyJet colleagues as they dealt with day-to-day operations of the busy low-cost airline. Boulton, who was based in London Luton, was known for her sharp wit, and less than sympathetic approach to passengers who had missed their flights. However, it appears the former airline worker-turned social media star has been dealt her karma as she told fans she missed her own flight for the very first time. Taking to Instagram on Friday, she said: 'Came to for an interview with Lewis Nicholls yesterday and, guess what guys, for the first time in my life it was not easy because I did not get there on time. 'We got stuck in the most horrific traffic on the way to Gatwick, there was an accident and literally we came off the motorway to queue up for the Gatwick turn off and it took us probably an hour to get from there.' Jane added that her 40-minute usual journey took a whooping two hours as she raced to catch her flight. She continued: 'We missed the check-in by how long? One minute. And as nice as I was... but no, she wasn't having any of it. 'So we missed our little flight with Eastern Airways and had to book on a train, so we should have arrived here at 10 yesterday morning and we got here at about four, three o'clock.' 'So I know how people feel now, and I can honestly say a lot of people out there are probably thinking 'karma'.' The mum-of-three went on to reveal she's staying at the picturesque Cornwall Hotel and Spa while in the tourist hotspot. Fans flooded Jane with comments, with many repeating her iconic phrases from Airline back to here. One wrote: 'Well I'm sorry but a coffee shop does not look like departures (love you Jane).' A second posted: 'Jane, it's a plane not a bus, much love as always though.' 'It is easy if you get here on time as Jane Boulton once told a customer,' joked a third follower. While a fourth penned: 'A coffee shop is not departures!' Jane, Now a married mother-of-three living in South London, famously had to put up with some very angry passengers and previously revealed the truth about Airline. She no longer works in the airline industry and quit the business in 2014. She now runs her own company called Party Paradise UK. The show ended in 2006 and Jane said she still keeps in touch with co-stars Leo Jones and Katrina Leeder. Jane has now gone viral TikTok with clips of her comeback from the show still being sent around. The videos have been viewed more than 26 million times.
Daily Mirror
05-05-2025
- Entertainment
- Daily Mirror
'I was EasyJet's most-hated staffer - Airline filming secrets viewers never got to see'
Mum-of-three Jane Boulton still gets recognised for the fly-on-the-wall series she appeared in more than two decades ago - we talk to Airline's unforgettable star With her bright orange blouse and Victoria Beckham -style bob, not to mention her unique way of telling airport passengers it was THEIR fault they'd missed their flight, Easyjet operations manager Jane Boulton was a breakout star of late '90s hit TV show Airline. And more than 20 years on from when ITV's fly-on-the-wall documentary series, which followed staff at the airline's Liverpool and Luton hubs, ended, fans are falling in love with the tough talking boss all over again thanks to social media. The mum-of-three's quick wit is perfect for TikTok clips dubbed to dance music, with her memorable Airline catchphrases including 'It's easier if you get here on time', 'It's a plane not a bus' and the unforgettable 'A coffee shop is not departures' going viral thanks to a whole new generation of fans. Jane's quotes have been such a hit online she's selling mugs, bag tags and key rings with her catchphrases on - the merch with 'Txxxxr!' on, referring to the time she called a disgruntled passenger a very rude name as she walked away from him, is currently sold out - and recording messages on Cameo, the site that offers personalised videos from your favourite celebrities. The most popular request she gets? Telling someone's loved one off for being late. The unstoppable reality TV show icon's next stop is an 'Audience With' tour of the country which starts in September and a self-published book on customer service and conflict resolution. "It's absolutely gone mad," said Jane. "It's funny because about a year and a half ago one of my twins came home from school and said 'Oh my god Mum, everyone's talking about you'. I thought what have I done? but they said: 'No, they're watching you on TikTok'. I didn't have a TikTok account, I didn't know what they were talking about." Married to husband Jon, 43, with daughters Olivia, 17 and twins Lauren and Alana, 15, Jane, who lives in South West London, is delighted when she's recognised in the street 'because I'm 54 now and I was 27 when the show aired'. "I have a huge gay following which I love," she said. "But the people who recognise me are a real mixed bag. When the show first came out I thought: 'They've made me look really awful and I'm not like that' but people were loving it. "I never got anything negative, people used to say to me: 'Can you tell me I'm late for my flight?' They always wanted to come up and say hi, they didn't have mobile phones back then so it was just coming up and saying hello and asking for your autograph which we all found really weird." Jane and her fellow cast members on Airline, who included Leanne Chung and Katrina Leeder, weren't paid for taking part in the show, which ran for 11 series and nine years. "Stelios (Haji-Ioannou, the founder of Easyjet) was a very clever man - he had a great head for knowing what worked and it was the best advertising campaign he could ever have," she said. "The airline grew so rapidly and Katrina and I have said, if it had been on now we would have been millionaires. "Back then people didn't book their flights online, they did it through telephone calls and by the time the credits started rolling, the calls would come through in their millions to book. It was the best advertising campaign Stelios could ever have had." Unforgettable scenes on Airline saw passengers try and bring prohibited items including live lobsters and a pet cat onto flights, famously mistake a coffee shop for a departures lounge and even fake funerals and honeymoons in a bid to get their flights held for them. Jane would step in to speak with passengers who had refused to accept the guidance of her staff, with one voiceover saying: "Susie has hoped to find a sympathetic ear. Instead she's found Jane Boulton". "When you're working in customer service you cannot be sympathetic," said Jane of her no nonsense reputation. "You have to be empathetic, that's how we were trained. As far I was concerned, my staff were more than capable of doing a brilliant job and they didn't need someone to come in and take over. "When I was an agent I used to find that quite demeaning so I used to try and hold back as much as possible. By the time I was called in they'd been told the same thing a few times and it did bug me and that's probably why I walked down like a stroppy old mare." "Half the time if I'm honest, we sometimes pretended we were on the phone," Jane added with a chuckle. "There was no point ringing operations again because we'd already asked three times and they would have screamed at me." The mum said she was affected by the difficult passengers she encountered. "For everyone that works at the airport, one of the things that happens is people miss flights and it's never a nice thing," she said. "There were times when a few of us used to go to the restroom, have a couple of tears, get it off our chest, put your lipstick back on and get back out there. I think that's why we used to drink so much at the time, we all used to go out afterwards and drink." "Some people when they walk into an airport they lose all sensibility," she added. "I just think really? If you get there early enough you can drop your bags off, go have a nice glass of wine and get excited about your holiday and go. But that's obviously not as easy for everybody else." Now a cake maker, Jane admitted she once nearly missed a flight herself with seconds to spare - she was travelling from Glasgow to Heathrow for work with Easyjet and had forgotten the airline had changed from their winter to summer timetable. "I would never have ever heard the end of it," she said. And she revealed a secret softer side, saying: "I had a lady who missed their flight who wasn't on the TV, she was in her 80s. She missed her flight to Scotland and the next flight wasn't until ridiculously early in the morning so I took her back to my flat and she stayed with me. I looked after her and fed her and took her back to the airport the next morning. That's the real me." The reality TV icon, who left the business in 2018 after climbing up the management ladder to head up Easyjet hubs at Newcastle, Liverpool and Glasgow, is proudest of inspiring countless others to enter the aviation industry she loves. "I have at least 10 people a week message me saying that they're going into aviation because of me and I thought that's a great legacy, to me that is just so fantastic and fabulous," she said. "People tell me they got into customer service because of me every day too. I get at least five messages a day saying: 'I channel my inner Jane Bolton every day at work thanks to you' and I am secretly thinking: 'Please tell me you're not calling anyone a t****r, I just hope you're being professional'." An Audience With Airline's Jane Boulton is touring the country from Thursday, September 18, with the opening gig at Bolton's Albert Halls. Visit to check in
