Latest news with #JasonBell
Otago Daily Times
20-07-2025
- Business
- Otago Daily Times
Noel Leeming 'perplexed' over misleading advertising charges
Photo: ODT Files The Commerce Commission has filed criminal charges against retailer Noel Leeming over what it says is a misleading price matching promotion. Noel Leeming is a subsidiary of The Warehouse Group. "For over a decade Noel Leeming has prominently promoted their 'Price Promise,' which is their commitment to match any competitors' price. We believe their price promise claim was misleading and in breach of the Fair Trading Act," Commerce Commission deputy chair Anne Callinan said. "We believe Noel Leeming's price promise had many limitations and conditions which weren't made obvious to customers and made any price matches difficult to obtain. "Fine print should not contradict advertising claims or be used to conceal important information which could be critical to a person's decision to buy goods or services." Noel Leeming chief operating officer Jason Bell said the company "firmly" maintained it had not committed an offence and would vigourously defend itself against multiple charges of misleading customers under the Fair Trading Act. "We're perplexed by the Commission's claim that price matches were difficult to obtain, when over 250,000 Kiwis saved money with our Price Promise between 2019-2021," he said. "Our terms and conditions are fair and presented just like other retailers, and when we can't price match, we often don't get the sale." Callinan said Noel Leeming had previously been one of the regulators most complained about traders involving a range of issues raised by consumers. The commission had also filed charges against Noel Leeming regarding promotions where the advertised product or price was different to what could be purchased. Other charges against Noel Leeming involved incorrect or misleading information about consumers' rights under the Consumer Guarantees Act, when customers complained about faulty products. "We expect big businesses to be clear and honest in their advertising," she said. "Consumers should be able to trust the information they receive when they are buying goods and services." The maximum penalty for a single breach of the Fair Trading Act was $600,000 for businesses.
Scoop
20-07-2025
- Business
- Scoop
Response From Noel Leeming On Commerce Commission Charges
This morning the Commerce Commission has announced charges against Noel Leeming, below is our response which can be attributed to Jason Bell, Chief Operating Officer, Noel Leeming: "We're baffled by the Commerce Commission's decision to press charges. We firmly maintain that we have committed no offence and will vigorously defend this. We're perplexed by the Commission's claim that price matches were difficult to obtain, when over 250,000 Kiwis saved money with our Price Promise between 2019-2021. Our terms and conditions are fair and presented just like other retailers, and when we can't price match, we often don't get the sale. Price matching is widely used by the industry, and it helps drive competition, and without it, Kiwis will end up paying more. Our business is built on getting our customers the products they want, when they want them, and at the best possible prices. If we don't get something right, we work hard to ensure fair resolutions for our customers. Some of the additional matters raised by the Commission occurred during the Covid-19-pandemic, when all businesses experienced unprecedented pressure, and our team went to extraordinary lengths to help Kiwis access the products they needed, handling over ten million transactions. It is concerning that significant public resources and time have been spent on this matter for over three years, while overlooking more pressing potential harm to consumers from overseas online retailers operating outside of the rules. The system needs to evolve and hold all retailers selling to New Zealanders to the same standards of care.'
NZ Herald
30-06-2025
- NZ Herald
Warning for NZ Windows users
Windows 10 support is ending – and nearly half of all PCs in New Zealand could be affected. From October 14, Microsoft will stop providing free security updates for Windows 10, leaving many devices more vulnerable to viruses and scams. But what does 'End of Service' actually mean? Will your computer still work? And what are your options if you're time-poor or not very tech-savvy? Jason Bell, Chief Operating Officer at Noel Leeming, joined Ryan Bridge on Herald NOW to explain the simple steps Kiwis can take to stay safe and up to date.
BBC News
08-02-2025
- Sport
- BBC News
'You've got the dethrone Mahomes'
NFL analyst Jason Bell on how the Eagles win:"You've got to dethrone Mahomes. Until somebody does that, you've got to back the Chiefs. Josh Allen went close but not close enough – and he's the MVP. "You just have to look at what Mahomes does on third downs. They're crucial, so that's how you really assess a quarterback."
