Latest news with #JohnGilleran
Irish Times
2 days ago
- Business
- Irish Times
Irish tech firm Konversational to generate additional €5m revenue via US expansion
Dublin-headquartered tech consultancy Konversational is set to expand into the US, opening an office in New York which it expects to create 40 new roles and generate €5 million in revenue. The company sees the move as the 'natural evolution' of the business, having built a 'strong foundation' in Europe. The US expansion comes less than 18 months after setting up offices in France, Germany and Switzerland. 'Expanding into the United States is a significant milestone for us and one that we have been building towards since opening our Dublin headquarters less than five years ago,' said co-chief executive John Gilleran, hailing the US market as providing a 'tremendous growth opportunity' for the Irish firm. Mr Gilleran co-founded the business with another former Accenture employee Richard Guy in 2020. The consultancy business is now one of the largest companies working with ServiceNow, a digital workflow company, in Britain and Ireland and employs 80 people. The two founders run the company's Dublin and London offices respectively. READ MORE The US expansion is being supported by Enterprise Ireland, whose regional director for the Americas, Aidan McKenna said Konversational has been 'hugely successful across Europe'. Mr McKenna said the US is the 'number one market internationally for digital tech exports'. Konversational Consulting Ltd, the company behind the Irish-based entity, recorded a €1.37 million profit in the financial year ending December 2024, according to filings with the Companies Registration Office. This came following a loss of €366,000 in 2023. The filing lists 15 employees, including its two founders as directors, and held debtors in excess of €3.3 million. In 2023, Konversational signed a €3 million technology deal to enable IT solutions provider Ergo to use artificial intelligence throughout its cloud-based IT services platform. At the time, the deal was said to be a first in the Irish market.
Irish Examiner
2 days ago
- Business
- Irish Examiner
Irish tech consultancy firm Konversational expands to US with opening of New York office
Irish technology consultancy firm Konversational is set to expand its growth globally, with the Dublin-headquartered company opening its first office in the United States. The move is anticipated to generate over €5m in revenue and create up to 40 new roles at its US headquarters in New York within the first year. The firm currently employs 80 IT professionals across six locations, including Dublin, London, Paris, Nantes, Zurich and Munich. Founded in 2020, Konversational said its latest move represents an important juncture for the company, signalling its intent to break into the US market, with ambitions to capitalise on the high demand for customer service technologies. The launch comes less than 18 months after its expansion into France, Germany, and Switzerland. As an Elite partner of ServiceNow, Konversational enables companies to increase efficiencies, automate services and provide an enhanced customer service offering as part of large-scale digital transformation projects. Since its establishment, it has accelerated rapidly through the ServiceNow accreditation system, attaining Elite Partner status in less than 18 months and retaining the designation for over three years. John Gilleran, Co-CEO of Konversational, said, 'Expanding into the United States is a significant milestone for us and one that we have been building towards since opening our Dublin headquarters less than five years ago. "The US market alone represents a tremendous growth opportunity for Konversational. We are looking forward to bringing our award-winning market-leading services to the US market and to supporting clients achieve commercial ambitions, underpinned and supported by the global leading technology solutions of ServiceNow.' Richard Guy, Co-CEO of Konversational, said: 'Our expansion into the United States represents a natural evolution of Konversational's growth journey. The scale of our success in Ireland, the UK and Europe has built a strong foundation for us to now bring our proven methodologies, tools, and talent to the biggest market in the world. "What excites us is the opportunity to work with forward-thinking US organisations that are ready to innovate and elevate their customer experience strategies.' Aidan McKenna, Regional Director, Americas, at Enterprise Ireland added: 'Enterprise Ireland supports Irish companies such as Konversational to enter and scale in the US market, the number one market internationally for digital tech exports. "Konversational has been hugely successful across Europe and now brings this success to the U.S. market to enhance customer experiences and accelerate digital transformation for U.S. companies.'
