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Forbes

4 Ways To Assemble Your GenAI Dream Team

While the technical tools and the data you collect matters, so do the people charged with developing and implanting a GenAI strategy. By Michael Goldberg, SAP Insights Enterprises are working to implement generative AI in their businesses. But how exactly should they go about it? While the technical tools and the data you collect matters, so do the people charged with developing and implementing a GenAI strategy. Those employees and how a company organizes them can determine how much business value an organization gets from GenAI. What type of talent do companies need to develop and deploy this technology at scale? What makes the ideal GenAI dream team? When we asked several AI experts those questions, their answers were wide-ranging. Among their suggestions: Leadership roles are evolving with the advent of AI to be familiar with their company's business as well as comfortable with the fast-advancing nature of AI technology. Personal experience with GenAI technologies also matters for team leaders. 'They need to work five to ten hours on a real problem that's of interest to them,' says John J. Sviokla, co-founder of GAI Insights. Experts we interviewed emphasize that making people at all levels familiar with GenAI tools will benefit the organization – including by demystifying it. For example, encouraging workers to explain how they are using GenAI in their jobs could foster a positive culture and reinforce the technology's productive use. Organizations could even reward employees for the best applications. For global organizations especially, varied points of view will help ensure uses of GenAI are relevant and valuable across cultural and regulatory borders, says Clas Neumann, senior vice president and global head of SAP Labs. This variety 'within the community developing models will be key,' Neumann says. 'What is permitted or socially accepted for an AI to do in Country A may be a compliance issue or unacceptable in Country B.' These are still early days in the development and application of GenAI, says Daniel Kolodziej, principal at management consultancy ChangeLogic. He suggests setting up two GenAI teams: one for the early phase of using the technology and a second one for scaling up innovative applications. Eager to learn more? Read the full article here.