Latest news with #JuanOrtigosa
Yahoo
12 hours ago
- Business
- Yahoo
How BBVA is using AI to save employees 3 hours a week
BBVA is expanding its AI offerings to its employees after the bank determined employees who used artificial intelligence saved hours of time on their work. The Spanish bank announced a partnership with Google Cloud to offer Google's AI assistant Gemini to all employees on Wednesday. The partnership grants BBVA employees access to the standalone gen-AI powered Gemini app, Google Workspace with Gemini and Google's AI-powered research assistant NotebookLM. This partnership is the second time BBVA has introduced generative AI tools to its workforce. A year ago, BBVA signed up for 3,300 ChatGPT Enterprise licenses through a partnership with OpenAI. As of May 2025, 83% of the bank's licensed users used ChatGPT at least once a day and created approximately 3,000 specialized assistants for specific tasks, according to a company statement. The tasks automated by ChatGPT in BBVA include translations, document summaries, coding assistance and legal analysis of financial information. According to the company, internal data revealed using ChatGPT to automate tasks saved the bank's employees an average of 2.8 hours a week. The time can then be used on more strategic or customer-focused work instead of on rote tasks. BBVA then increased the number of ChatGPT Enterprise licenses to 11,000 in May 2025. The newly announced deal with Google Cloud opens up the capacity for BBVA's 100,000 global employees to incorporate AI into their daily work. "We expect that the widespread adoption of generative AI across these tools will improve productivity and the work experience of all employees, regardless of their role," said BBVA's global head of workplace Juan Ortigosa. The bank also announced the launch of a mandatory AI training program on the use of AI for its employees. The program, called "AI Express," follows the European Union's AI Act and BBVA's internal data protection and confidentiality policies. Access to Google Workspace with Gemini, the Gemini app and NotebookLM will be granted specifically to employees who have completed the internal training programs. Sign in to access your portfolio
Finextra
21 hours ago
- Business
- Finextra
BBVA to roll out GenAI tools to 100,000 employees via Google Cloud
BBVA is deepening its relationship with Google Cloud through the deployment of Google Workspace with Gemini, as part of the global bank's AI adoption strategy. 0 The initiative will provide over 100,000 employees worldwide with secure generative AI experiences in tools like Gmail, Google Docs, Google Sheets, and more. BBVA employees have so far taken to the use of AI, reporting that automating repetitive tasks saves them nearly three hours per week on average, freeing up valuable time for more strategic, customer-focused work. This data follows the bank's deployment of 11,000 ChatGPT licences from OpenAI. Under the new agreement with Google, BBVA employees will use Gemini to help summarize, draft, and find information across emails, chats, and files; create professional documents, presentations, spreadsheets, and videos; and take notes and when on calls. Beyond Google Workspace with Gemini, BBVA employees will also have access to the standalone Gemini app and NotebookLM, an AI-powered research and writing assistant, to help with tasks like research, generating audio overviews of complex findings, and creating reports. 'BBVA transformed the way we work with Google Workspace more than ten years ago,' explained Juan Ortigosa, global head of Workplace at BBVA. 'We expect that the widespread adoption of generative AI across these tools will improve productivity and the work experience of all employees, regardless of their role, fostering a more dynamic and efficient environment.' In parallel to this AI deployment, the bank has launched a mandatory training program, 'AI Express', focused on the broader use of artificial intelligence. It provides employees with clear principles for secure and responsible AI adoption across use cases. Ortigosa says access to Google Workspace with Gemini, the Gemini app, and NotebookLM will be granted to employees who have completed internal training programmes to ensure that teams are prepared to use generative AI tools effectively, ethically, and in line with BBVA's AI governance standards.
