Latest news with #JunkFeesRule
Yahoo
15-05-2025
- Business
- Yahoo
Hidden fees begone: What to know about the 'Junk Fees Rule' on Ticketmaster, Airbnb and more
Heading to see your favorite artist soon? Now, you'll know exactly how much tickets will cost before entering the checkout process. Concertgoers will no longer incur service fees or hidden fees. The same goes for hotel pricing and short-term vacation rentals. No more hidden service, cleaning or destination fees. The new price transparency comes as the Biden-era Federal Trade Commission "Junk Fees Rule" went into effect on May 12. The rule requires event ticket sellers, hotels and short-term lodging providers to provide up-front price disclosures to consumers, according to the Consumer Federation of America. The Junk Fees Rule is meant to ban deceptive bait-and-switch activity that drives up prices. It does not prohibit fees but makes those extra charges more transparent for customers. Junk fees are also known as surprise fees or hidden fees. Examples of junk fees in the entertainment and hospitality industries may include service or processing fees, destination fees, cleaning fees, check-in/out fees and other mandatory charges. Now, as consumers go to buy a ticket on Ticketmaster, they're met with a pop-up message about the company's new "All In Prices." But what does that mean? Fans now see the full cost of their ticket, including all service fees, before adding the tickets to their virtual cart. Ticketmaster lists the face-value price, along with the cost of the service fee. However, customers still won't see taxes added to the price until checkout. "Ticketmaster has long advocated for all-in pricing to become the nationwide standard so fans can easily compare prices across all ticketing sites, and we commend the FTC for making that a reality," Ticketmaster Chief Operating Officer Michael Wichser said in a May 12 press release. Guests heading to the Great Smoky Mountains or beyond on summer vacation will now have price transparency on Airbnb. The vacation rental platform introduced its total price display on April 21, days ahead of the FTC rule's mandatory implementation. Guests can now see the real price of their rental, including fees, from the search function. Customers still can't see the added taxes until the checkout process, according to an Airbnb news release. "As a leader in pricing transparency, we know that value matters—especially today," said the press release. "With the global rollout of total price display, we're making it easier for guests to better understand the price they'll pay, and for hosts to succeed in a more transparent marketplace." This article originally appeared on Knoxville News Sentinel: What are junk fees? New rule means no hidden fees at Ticketmaster, Airbnb
Hospitality Net
12-05-2025
- Business
- Hospitality Net
UrVenue Champions Transparent Pricing Ahead of FTC Rule
Ahead of regulations. Aligned with your guests. UrVenue sets the new standard in pricing clarity. As the hospitality and live-event industries prepare for the Federal Trade Commission's (FTC) new Junk Fees Rule, set to take effect on May 12, 2025, UrVenue is taking proactive steps to ensure our clients not only comply with the new regulation but also strengthen their brand reputation through pricing clarity. The ruling, designed to curb hidden fees and bait-and-switch pricing tactics, mandates that businesses selling live-event tickets or short-term lodging clearly disclose the total price including all mandatory fees before a customer commits to a purchase. At UrVenue, rather than react, we took the lead! Transparent Pricing Across All Booking Types While the rule specifically targets live events and lodging, UrVenue believes transparent, guest-friendly pricing should apply across all guest experiences. That's why we're proud to announce that by May 9, 2025, our platform will support Transparent Pricing in every booking flow, not just those affected by the FTC's ruling. Whether your business is managing nightclub tables, cabana rentals, show tickets, pool passes, or package bundles, UrVenue ensures your guests see the total cost upfront, before they confirm a booking. This builds trust, improves conversion, and strengthens your brand reputation in an increasingly regulated and guest-conscious world. Booking Types Covered by Transparent Pricing: Minimum Spends Rentals Admissions Packages Duration-Based Bookings No hidden fees. No surprises. Just a streamlined, honest, and frictionless commerce experience for your guests, regardless of the booking type. Future-Proofing for Global Compliance This isn't just about a single U.S. regulation. Around the world, similar price transparency mandates are surfacing, and hospitality operators must stay agile. Our decision to broaden transparent pricing functionality across the entire UrVenue ecosystem positions our clients ahead of future regulatory shifts, domestically and globally. Is Your Current Software Solution This Proactive? If your current provider isn't preparing you for these changes or worse, putting you at risk of non-compliance, it might be time to rethink your technology partner. Choose a platform that evolves with you. Choose a partner that listens. Choose UrVenue. Ready to future-proof your guest experience and stay compliant? Book a demo today and explore a platform designed with your venue and your guests in mind. About UrVenue UrVenue is a SaaS-based hospitality technology company that pioneered the best-in-class Venue Management System (VMS), providing innovative solutions to sell and manage experiences for independent venues such as nightclubs, dayclubs, lounges, eatertainment, brand activations, special events, and mixed-use food and beverage environments. In 2022, the company introduced the industry's first Property Experience Management System (PXMS), now known as UrResort—a sister platform specifically designed to sell, manage, and monetize experiences for hotels and resorts, all-inclusives, integrated resort casinos, and enterprise hotel organizations. Since 2011, UrVenue's technology has been the trusted solution for organizations such as Fairmont Banff Springs, Caesars Entertainment, MGM Resorts International, Wynn Resorts, Club Med, Circa Resort & Casino, Tao Group, Resorts World, The Venetian, Mohegan Sun, and Zouk Group. UrVenue has also been a multi-year finalist for the Skift IDEA Awards. For more information, visit Follow us on social: LinkedIn, Twitter, Facebook, Instagram.
Yahoo
30-03-2025
- Yahoo
5 hidden travel costs that make vacation more expensive (and expert tips to avoid them)
Vacation memories may be priceless. But the actual vacation? It'll cost you a pretty penny (or Euro or pound …). And if it seems like it's even more pricey to travel this year than ever before, you're not imagining it. Average travel costs are 1% higher than they were this time in 2024, according to NerdWallet's Travel Price Index, which combines data from individual travel categories tracked by the Bureau of Labor Statistics' (BLS) Consumer Price Index, such as airfares, lodging, meals and rental cars. The silver lining for travelers is that the 1% increase in travel prices is lower than broader inflation rates. While airfare and rental car prices are down, the cost of hotel rooms is slightly up. No matter how carefully you budget for a trip, hidden fees and surprise costs are bound to pop up. It became so problematic that Joe Biden's administration called on government agencies and companies to be more upfront about total costs and not tack on 'junk fees' at checkout. In December 2024, the Federal Trade Commission announced a final Junk Fees Rule to ban bait-and-switch pricing and other tactics used to hide total prices and bury junk fees in the live-event ticketing and short-term lodging industries. While murky costs are problematic across all industries, they come up a lot when you're traveling with resort fees driving up your hotel bill and rental car companies hitting you with extra fees when you drop off your car. Here are five hidden costs that are common when you travel, according to experts, plus tips on how to dodge them. Many people don't realize that depending on the airline, the cost of checking a bag can vary depending on when you decide to pay, explains Katy Nastro, travel expert with formerly Scott's Cheap Flights. Take Jetblue, for example. When booking a Blue fare online (regular economy), you can pay $30 for the first bag and $50 for the second, Nastro explains. 'Once you check-in or arrive at the airport, the price increases by $5 and $10, respectively,' she says. 'Not exorbitant, but annoying enough.' Jetblue calls it 'non peak' and 'peak' pricing. When it comes to low-cost carriers like Spirit and Frontier, though, the time you choose to pay for a checked bag really matters, Nastro explains. For example, on Spirit, you could pay $26 for a checked bag during booking; $36 during online check in; $50 at the airport; and $65 at the gate! How to Avoid The Cost: If you need to check a bag, minimize costs and pay upon booking, Nastro says. Another option is a gamble: Try bringing it through security (be sure its size fits through the security scanner), and volunteer to check at the gate once asked, Nastro says. 'Many flights these days are asking for volunteers to check their bags before boarding due to lack of overhead bin space,' she says. 'The odds are your gate agent will call for volunteers, which means you get to check your bag for the best price - for free.' Resort fees are mandatory fees that are often not included in a room rate, explains Nate Hake, the founder and Editor in Chief at Travel Lemming, an online travel guide. They're supposedly meant to cover the cost of access to resort facilities like pools, gyms, and other amenities, and you've got to pay these fees even if you don't plan on going for a swim or never step foot on the treadmill. 'The fees are often not well disclosed during booking, but "mandatory" regardless of whether or not you use the services,' he says. 'I once paid a $35 per night resort fee in Las Vegas, which was nearly half the cost of the room itself.' How to Avoid the Cost: Here's an instance where reading the fine print will help you budget better. 'You can also just Google the name of the hotel plus 'resort fee' and that will usually let you know what to expect,' Hake says. You can also sign up for resort loyalty programs, which will sometimes extend perks like free early check-in and parking. Hake also points out if a hotel is charging exorbitant resort fees, they'll probably try to nickel and dime you in other ways. (Think: A bottle of water from the mini fridge, expensive parking and the like). When you swipe your credit card outside of your home country, you're subject to a foreign transaction fee, says Sky Ariella, a senior writer for Travel Lemming and a full-time traveler. The transaction fees are usually in the neighborhood of 1 to 3 percent of the amount you're charging. For example: If you were to spend $1,000 on your credit card, you'd be hit with $10 to $30 in foreign transaction fees depending on your credit card company's fees. How to Avoid the Cost: At the very least, check with your credit card company before you travel to understand their foreign transaction fees. Better yet, Ariella suggests, look into a travel credit card that doesn't charge foreign transaction fees. These no-transaction fee credit cards often have annual fees, so you'll need to determine whether the benefits will outweigh the costs. Traveling internationally? Also watch out for the extra ATM fees, specifically the Dynamic Currency Conversion (or DCC for short) fees, cautions Hake. These fees are charged by ATMs and credit card terminals for the supposed "convenience" of paying in your home currency, Hake points out. Combined with the foreign transaction fee, these charges can amount to 3 percent of the amount you're withdrawing (or even more). You may also come across a DCC fee option when you're using a credit or debit card to pay at a restaurant. How to Avoid the Cost: This is a pretty easy fee to avoid! Always select "decline conversion" at the ATM, Hake says. When you rent a car, you've got a few options for filling up the gas tank. The first, most economic option is you'll fill the tank on your own so that the fuel gauge is at the same level it was at when you drove it off the lot. The second option most rental car companies offer is a 'pre-paid fuel' fee that requires you to pay for a full tank of gas upfront. In turn, the rental car company will fill up the tank when you drop the car off and you don't have to worry about making a gas station stop as you're headed to the airport. Most times this is advertised as being comparable to local gas prices, however it's not necessarily a good deal because you're unlikely to roll into the rental car return area with the gas tank on 'E' and companies won't offer a refund if they only need to fill up, say, half the tank. The third option, and by far the most expensive one, is if you don't fill up the tank before you return the car and you don't pre-purchase the fuel. Rental car companies, in this instance, will charge you a hefty premium to fill up the tank. Unfortunately, the rate isn't usually something they'll share on their websites because it can vary by region and fluctuate with gas prices. However, you can get an estimate at the counter. A personal anecdote that I was able to find by going through receipts: I returned a rental car in Sept. 2022 to a major agency in Michigan and was charged $10.02 per gallon. (It was an erroneous charge and I was able to get it reversed by providing a receipt showing I had filled up the tank at a gas station within a mile of the rental car return lot). How to Avoid the Cost: The best option is to fill up your tank on your own. Research which gas stations are close to the rental car return spot and make sure their pumps are open when you go to drop off your car. (I.e. you don't want to be driving around at 4 a.m. looking for an open gas station before an early-morning flight).
