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Gen X Prioritises Security Over Convenience in Payment Choices, PXP Report Finds
Gen X Prioritises Security Over Convenience in Payment Choices, PXP Report Finds

Business Wire

time08-07-2025

  • Business
  • Business Wire

Gen X Prioritises Security Over Convenience in Payment Choices, PXP Report Finds

LONDON--(BUSINESS WIRE)--Generation X continues to favour traditional payment methods over newer digital alternatives, with security and reliability ranking as top priorities, finds research by the omnichannel global payment platform PXP. While comfortable with digital transactions, Gen X - those born between 1965 and 1980 remain cautious adopters of new payment technology, sticking with tried-and-tested methods. The findings, based on a survey of over 4,000 consumers across the UK and US, reveal a generation that values substance over style when it comes to financial technology. The research examined how different age groups, including Gen X, Millennials and Baby Boomers, approach payments, highlighting key differences in their payment preferences, priorities and expectations. Security is a top priority for Gen X, and they continue to favour debit and credit cards for both everyday spending and big-ticket purchases. Almost half (49%) of Gen X use debit cards as their primary payment method, valuing the control and familiarity they provide. Credit cards remain popular for larger purchases, such as travel bookings, where 33% prefer them for ticket purchases, often to take advantage of rewards and fraud protection. While cash is still in use, particularly in social settings, with 22% preferring it when dining out, mobile wallets remain far from mainstream for this group. Just 5% use them for travel bookings, and 6% for in-store shopping, showing that while Gen X appreciates convenience, they are reluctant to switch from payment methods they trust. Other insights on Gen X from the PXP study reveal: 51% of Gen X rank security as their top payment priority. 40% cite fraud risk as their biggest frustration with digital payments. 44% believe debit and credit cards provide the most secure online experience. 36% say hidden fees are a major frustration, preferring transparency at checkout. 25% value the ability to split payments across multiple methods. 31% say loyalty programmes with exclusive discounts influence their shopping decisions. 28% are drawn to payment methods that offer rewards or cashback. 'Gen X approaches payments with a practical mindset - they want methods they can trust, clear payment terms and rewards that offer real value,' said Kamran Hedjri, Group CEO for PXP. 'They aren't driven by hype, and businesses that want their loyalty need to prioritise security, transparency, and payment options that fit into their everyday routines.' Businesses looking to attract Gen X shoppers need to offer payment options that feel familiar while delivering security, transparency and real benefits. PXP Unity, PXP's newly launched cloud-native, scalable and integrated platform, is designed to do exactly that - giving merchants greater control over transaction data, smart routing capabilities and access to a growing catalogue of services, all through a single integration. 'Gen X expects payment options that are secure, simple, and rewarding," continued Hedjri. "They're not chasing trends, but will embrace innovation when it adds real value. With PXP Unity, businesses can offer the trusted payment experiences Gen X relies on while introducing new solutions that enhance security, rewards and convenience.' Read the complete report Gen X and the Future of Payments and discover detailed strategies for enhancing your payment ecosystem based on your specific industry. About PXP PXP is a tech platform that makes commerce simpler, better, and more connected. With just one connection to PXP, merchants can unlock a world of commerce across online, mobile, and point-of-sale channels. Powered by a suite of financial services, multiple acquiring connections - including an in-house acquiring licence - and diverse alternative payment methods, PXP processes over €30 billion annually through our unified gateway. Connect once to our global commerce ecosystem to supercharge your growth by unifying payments, streamlining operations, and getting access endless opportunities. Learn more about the PXP family of companies at: or visit the PXP blog.

Mobile First, Security Always: Millennials Reshape Payment Landscape, PXP Survey Reveals
Mobile First, Security Always: Millennials Reshape Payment Landscape, PXP Survey Reveals

Yahoo

time12-06-2025

  • Business
  • Yahoo

Mobile First, Security Always: Millennials Reshape Payment Landscape, PXP Survey Reveals

New research shows millennials embrace digital wallets while prioritising security across retail, travel, and entertainment sectors. LONDON, June 12, 2025--(BUSINESS WIRE)--Millennials are increasingly turning to mobile wallets, especially those with multi-currency features for international use, while ranking security above all other factors, according to a new study by PXP, leading omnichannel tech platform. The study reveals that 64% of millennials – those born between 1981 and 1996 value digital wallets, especially for international travel, and 40% consider security their top priority when choosing payment methods. This generation is balancing traditional payment solutions with emerging technologies as they shape an increasingly complex payment ecosystem. However, mobile wallets are becoming increasingly popular, with 20% of younger millennials using mobile wallets like Apple Pay daily, though many millennials still rely on more traditional payment methods for everyday spending. The research shows variation in payment preferences based on context – from everyday essentials to high-value purchases. For example, debit cards remain the most popular choice for everyday shopping, with 40% of millennials using them as their primary payment method in grocery stores, while 24% opt for credit cards for high-ticket online purchases. Cash remains in use for certain transactions, with 20% of millennials preferring to pay with cash when dining out, often for splitting bills in group settings. Online shopping continues to dominate, with 80% of millennials conducting the majority of their shopping online. When it comes to travel and accommodation, 38% of millennials use debit cards for hotel bookings, while 26% prefer credit cards to access rewards, insurance, or cashback benefits. "Millennials want payment options that match their mobile-first lifestyles without compromising on security," said Kamran Hedjri, Group CEO for PXP. "Our research shows they expect payment systems that deliver both innovation and trust, regardless of whether they're shopping at home or abroad." PXP's study, conducted in conjunction with leading polling firm Censuswide, surveyed over 2,000 consumers in the UK and US to discover their payment preferences, priorities and frustrations. Other insights on millennials from the study reveal: 38% of millennials are attracted to retailers offering exclusive discounts for specific payment methods 35% of millennials prefer brands that offer personalised shopping experiences, suggesting that customisation influences their loyalty 28% of millennials say they are drawn to payment methods that offer rewards or cashback, showing that incentives can play a role in shaping payment preferences 36% cite hidden fees as their biggest frustration when making payments The findings come shortly after PXP introduced PXP Unity, a tech-first platform built to support businesses in adapting to changing consumer demands. With millennials expecting security, flexibility and a seamless payment experience across channels, PXP Unity gives merchants greater control over their transaction data, smart routing capabilities and access to a growing catalogue of services, all through a single integration. "Meeting millennial payment expectations isn't optional – it's essential for business growth," adds Hedjri. "PXP Unity empowers merchants to deliver the flexible, secure payment options this influential generation demands, while streamlining operations behind the scenes." Winning Millennial Payments Across Industries The research identifies strategies businesses can implement to attract millennial customers across sectors. From mobile wallet incentives for retailers to bill-splitting features for restaurants, loyalty-integrated payment systems for fashion brands to BNPL options for ticketing platforms – each industry has unique opportunities to enhance the millennial payment journey. Businesses that implement these tailored approaches can expect higher engagement, increased loyalty, and improved conversion rates from this digitally-savvy generation. Read the complete report Millennials and the Future of Payments and discover detailed strategies for enhancing your payment ecosystem. About PXP PXP is a tech platform that makes commerce simpler, better, and more connected. With just one connection to PXP, merchants can unlock a world of commerce across online, mobile, and point-of-sale channels. Powered by a suite of financial services, multiple acquiring connections - including an in-house acquiring licence - and diverse alternative payment methods, PXP processes over €30 billion annually through our unified gateway. Connect once to our global commerce ecosystem to supercharge your growth by unifying payments, streamlining operations, and getting access endless opportunities. Learn more about the PXP family of companies at: View source version on Contacts Deborah Etheridge deborah@ Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

Mobile First, Security Always: Millennials Reshape Payment Landscape, PXP Survey Reveals
Mobile First, Security Always: Millennials Reshape Payment Landscape, PXP Survey Reveals

Business Wire

time12-06-2025

  • Business
  • Business Wire

Mobile First, Security Always: Millennials Reshape Payment Landscape, PXP Survey Reveals

LONDON--(BUSINESS WIRE)--Millennials are increasingly turning to mobile wallets, especially those with multi-currency features for international use, while ranking security above all other factors, according to a new study by PXP, leading omnichannel tech platform. 64% of millennials value digital wallets, especially for international travel Share The study reveals that 64% of millennials – those born between 1981 and 1996 value digital wallets, especially for international travel, and 40% consider security their top priority when choosing payment methods. This generation is balancing traditional payment solutions with emerging technologies as they shape an increasingly complex payment ecosystem. However, mobile wallets are becoming increasingly popular, with 20% of younger millennials using mobile wallets like Apple Pay daily, though many millennials still rely on more traditional payment methods for everyday spending. The research shows variation in payment preferences based on context – from everyday essentials to high-value purchases. For example, debit cards remain the most popular choice for everyday shopping, with 40% of millennials using them as their primary payment method in grocery stores, while 24% opt for credit cards for high-ticket online purchases. Cash remains in use for certain transactions, with 20% of millennials preferring to pay with cash when dining out, often for splitting bills in group settings. Online shopping continues to dominate, with 80% of millennials conducting the majority of their shopping online. When it comes to travel and accommodation, 38% of millennials use debit cards for hotel bookings, while 26% prefer credit cards to access rewards, insurance, or cashback benefits. 'Millennials want payment options that match their mobile-first lifestyles without compromising on security,' said Kamran Hedjri, Group CEO for PXP. 'Our research shows they expect payment systems that deliver both innovation and trust, regardless of whether they're shopping at home or abroad.' PXP's study, conducted in conjunction with leading polling firm Censuswide, surveyed over 2,000 consumers in the UK and US to discover their payment preferences, priorities and frustrations. Other insights on millennials from the study reveal: 38% of millennials are attracted to retailers offering exclusive discounts for specific payment methods 35% of millennials prefer brands that offer personalised shopping experiences, suggesting that customisation influences their loyalty 28% of millennials say they are drawn to payment methods that offer rewards or cashback, showing that incentives can play a role in shaping payment preferences 36% cite hidden fees as their biggest frustration when making payments The findings come shortly after PXP introduced PXP Unity, a tech-first platform built to support businesses in adapting to changing consumer demands. With millennials expecting security, flexibility and a seamless payment experience across channels, PXP Unity gives merchants greater control over their transaction data, smart routing capabilities and access to a growing catalogue of services, all through a single integration. 'Meeting millennial payment expectations isn't optional – it's essential for business growth," adds Hedjri. 'PXP Unity empowers merchants to deliver the flexible, secure payment options this influential generation demands, while streamlining operations behind the scenes.' Winning Millennial Payments Across Industries The research identifies strategies businesses can implement to attract millennial customers across sectors. From mobile wallet incentives for retailers to bill-splitting features for restaurants, loyalty-integrated payment systems for fashion brands to BNPL options for ticketing platforms – each industry has unique opportunities to enhance the millennial payment journey. Businesses that implement these tailored approaches can expect higher engagement, increased loyalty, and improved conversion rates from this digitally-savvy generation. Read the complete report Millennials and the Future of Payments and discover detailed strategies for enhancing your payment ecosystem. About PXP PXP is a tech platform that makes commerce simpler, better, and more connected. With just one connection to PXP, merchants can unlock a world of commerce across online, mobile, and point-of-sale channels. Powered by a suite of financial services, multiple acquiring connections - including an in-house acquiring licence - and diverse alternative payment methods, PXP processes over €30 billion annually through our unified gateway. Connect once to our global commerce ecosystem to supercharge your growth by unifying payments, streamlining operations, and getting access endless opportunities. Learn more about the PXP family of companies at:

Powering Retail's Future: PXP Brings Castles Technology's Android Terminals to Global Merchants
Powering Retail's Future: PXP Brings Castles Technology's Android Terminals to Global Merchants

Business Wire

time05-06-2025

  • Business
  • Business Wire

Powering Retail's Future: PXP Brings Castles Technology's Android Terminals to Global Merchants

LONDON--(BUSINESS WIRE)--PXP, a next-gen payment platform, today announces a strategic collaboration with Castles Technology, bringing cutting-edge Android-based terminal technology to merchants of all sizes across diverse point-of-sale environments. This powerful partnership combines PXP's innovative payment expertise with Castles Technology's advanced hardware engineering to deliver a seamless, secure payment experience that elevates customer engagement in every business context. "We're excited to partner with Castles Technology to expand our hardware ecosystem and bring these innovative Android payment solutions to our customers," said Kamran Hedjri, CEO at PXP. 'From day one, Castles Technology has distinguished themselves as an extraordinarily responsive and collaborative partner. Their team's unwavering commitment to excellence, technical expertise, and customer-first approach perfectly mirrors our own values, making this collaboration particularly powerful. "This partnership represents our commitment to providing merchants with the most advanced, reliable, and user-friendly payment technologies in today's rapidly evolving marketplace. As we continue to build on our tech-first approach following the launch of PXP Unity and our recent PXP POS standalone solution, this partnership aligns perfectly with our vision of creating a truly unified global commerce ecosystem." The collaboration brings PXP's platform together with Castles Technology's latest Saturn terminal range, creating a solution that elevates payment experiences through: Cutting-Edge Technology Access: Merchants gain immediate access to state-of-the-art Android payment terminals featuring the latest security protocols, intuitive interfaces, and enhanced customer engagement features. Versatile Terminal Solutions: The new terminal lineup includes sleek, space-efficient designs engineered for today's point-of-sale environments, offering enhanced connectivity, lightning-fast transaction processing, and support across multiple form factors including mobile, countertop, and unattended terminals. Streamlined Implementation: This partnership delivers a significantly expedited fulfillment process, with faster equipment delivery and setup, minimising business disruption and accelerating time-to-value for merchants of all sizes. Unified Commerce Experience: PXP will embed real-time data insights and granular control over merchants' payment ecosystem across all channels into the solution, breaking down borders and unifying commerce operations worldwide. James Lotz, SVP Northern & Western Europe added, "Our collaboration with PXP creates a powerful opportunity to extend our reach and equip merchants with Android payment terminals specifically designed for today's demanding instore landscape. We're proud to support PXP's customers with our innovative hardware solutions that combine security, reliability, and enhanced user experience." The announcement comes at a pivotal moment for PXP, following the company's recent brand transformation and the successful launch of its groundbreaking PXP Unity platform earlier this year. The new Android terminal offerings will be available to PXP customers starting May 2025, complementing the recently launched PXP POS standalone solution as part of the company's strategic expansion of its point-of-sale ecosystem. This integration aligns with PXP's vision to deliver comprehensive payment solutions that meet evolving merchant needs across all channels. For more information, please visit or About PXP PXP is a tech platform that makes commerce simpler, better, and more connected. With just one connection to PXP, merchants can unlock a world of commerce across online, mobile, and point-of-sale channels. Powered by a suite of financial services, multiple acquiring connections—including an in-house acquiring license—and diverse alternative payment methods, PXP processes over €30 billion annually through our unified gateway. Connect once to our global commerce ecosystem to supercharge your growth by unifying payments, streamlining operations, and getting access endless opportunities. Learn more about the PXP family of companies at: About Castles Technology Castles Technology is a global leader in payment acceptance solutions, providing cutting-edge terminals, innovative solutions, and differentiated services to strengthen the payment ecosystem. Present in 150 countries and with a team of over 1,000 employees, Castles Technology partners with thousands of clients—including banks, merchants, FinTechs, acquirers, ISVs, and PSPs—to deploy millions of point-of-sale terminals worldwide, catering to businesses of all sizes. As a pioneer in Android payment acceptance, Castles Technology delivers secure, reliable, and scalable solutions, having recently launched its third generation of Android terminals. With over 30 years of expertise, the company continues to drive the evolution of commerce by developing state-of-the-art payment solutions and first-class services, ensuring unmatched quality and performance for its partners. Committed to a more sustainable future, Castles Technology integrates eco-design into its products, optimizes operations, and develops responsible services to minimize its environmental footprint and create a positive impact on the planet.

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