Latest news with #KatieStein
TECHx
09-04-2025
- Business
- TECHx
IGT Solutions Opens New Office in Egypt
Egypt's Minister of Communications and Information Technology, Dr. Amr Talaat, has officially inaugurated the new office of IGT Solutions at Maadi Technology Park in Cairo. IGT Solutions is a global provider of digital and data-driven transformation services. The company is expanding its operations in Egypt as part of its strategic growth plan across key international markets. The opening ceremony was attended by Eng. Ahmed El-Zaher, CEO of the Information Technology Industry Development Agency (ITIDA); Katie Stein, CEO of IGT Solutions; Mohamed Guemei, Managing Director of IGT Egypt; and senior representatives from the Ministry and ITIDA. Dr. Talaat stated that Egypt's outsourcing sector has grown rapidly in recent years. He shared that the number of global delivery centers in Egypt has tripled in the past three years, now exceeding 200. This growth is driven by efforts to expand local talent and attract foreign investment. He also highlighted the wide range of services now offered from Egypt. These include high-value engineering fields such as embedded systems, automotive software, semiconductor development, and electronics design. Eng. Ahmed El-Zaher noted that Egypt remains a preferred outsourcing destination. He pointed to cost efficiency, a skilled workforce, and strong infrastructure as key advantages. He added that ITIDA is committed to supporting companies like IGT Solutions in expanding their global footprint from Egypt. Katie Stein emphasized Egypt's potential for growth. She said the country provides a strong talent pipeline, multilingual capabilities, and a favorable business environment. She described the new office launch as an important step in delivering AI-powered, world-class outsourcing services to clients worldwide. Mohamed Guemei highlighted the strategic value of the expansion. He stated that IGT Solutions is focused on supporting digital transformation through innovative and smart outsourcing solutions. He also noted the positive impact of this investment on Egypt's digital economy and its growing role as a global outsourcing hub. IGT Solutions currently supports global clients across industries including travel, banking, fintech, technology, e-commerce, gaming, and the freelance economy. The company operates 31 delivery centers in 13 countries and employs over 25,000 experts. Services are delivered in more than 35 languages.
Zawya
09-04-2025
- Business
- Zawya
Egypt's ICT Minister officially inaugurates IGT Solutions' new office in Cairo
Egypt's Minister of Communications and Information Technology, Dr. Amr Talaat, officially inaugurated the new office of IGT Solutions at Maadi Technology Park in Cairo. The global customer experience (CX) and digital transformation company is expanding its operations in Egypt as part of its strategic growth in EMEA markets. The event was attended by IGT Solutions' Global CEO Katie Stein, ITIDA CEO Eng. Ahmed El-Zaher, IGT Egypt Managing Director Mohamed Guemei, and senior officials from the Ministry of Communications and ITIDA. IGT Solutions entered the Egyptian market in 2022 and currently operates a multilingual service center providing support in over eight languages, including English, Spanish, French, and German. The company plans to grow its local workforce from 450 to 2,000 professionals by 2027. 'Egypt's outsourcing industry has witnessed remarkable growth, with the number of global delivery centers tripling over the past three years,' said Dr. Amr Talaat, Egypt's Minister of Communications and Information Technology, citing the Ministry's strategy to expand the talent pool, strengthen digital infrastructure, and enhance competitiveness in high-value services such as software engineering, semiconductor design, and AI. 'Egypt continues to attract top-tier outsourcing investments thanks to its cost-effectiveness, skilled workforce, and modern infrastructure,' noted Eng. Ahmed El-Zaher, CEO of ITIDA. He emphasized that the agency proudly supports companies like IGT Solutions in scaling regional operations from Egypt and contributing to the growth of the digital economy. 'This expansion reflects the growing confidence in Egypt's strategic position as a regional outsourcing hub,' El-Zaher added, highlighting Egypt's competitive edge in multilingual talent, advanced infrastructure, and favorable operating costs. 'Egypt offers a strong talent pipeline, multilingual capabilities, and a favorable business environment,' said Katie Stein, CEO of IGT Solutions. She explained that the new office strengthens the company's ability to deliver next-generation outsourcing solutions, powered by generative AI and human-centric innovation. 'We're excited to deepen our investment in Egypt, a market with significant potential for growth and innovation,' Stein continued, stating that the Cairo office is not just a physical expansion but a strategic step to better serve global clients. 'Our growth in Egypt reflects our confidence in the country's potential as a regional outsourcing hub,' commented Mohamed Guemei, Managing Director of IGT Solutions Egypt. 'We are committed to nurturing local talent and leveraging Egypt's strategic location to deliver world-class, tech-driven services.' Guemei emphasized that the new facility marks a key milestone in the company's mission to drive innovation, create jobs, and contribute to the digital economy. IGT Solutions' operations in Egypt support global clients across sectors including travel, technology, banking, fintech, e-commerce, gaming, and the freelance economy. The company is heavily investing in talent development, with specialized training in data analytics, AI, and digital operations. IGT Solutions currently operates 31 delivery centers across 13 countries, employing over 25,000 professionals and supporting clients in more than 35 languages. From her part Katie Stein, Chief Executive Officer, IGT Solutions highlighted that: "IGT Solutions proudly announces its ongoing expansion in the Egyptian market, which has grown to 500 colleagues in just two years. As a global leader with 25,000 colleagues worldwide, we serve major airline and hospitality brands, delivering exceptional customer experiences from visa processing to baggage claim. Our Cairo site is our fastest-growing location, where we have invested several million dollars over the past two years and plan to grow our team to 2,000. We are committed to integrating human and digital solutions to enhance our services, leveraging innovative technology like our 'Check Button' AI platform to streamline processes. As we continue to expand, we are excited to welcome clients to experience the high talent and culture in Egypt."
