Latest news with #KempinskiHotelMalloftheEmirates
Syyaha
29-04-2025
- Syyaha
Kempinski Hotel Mall of the Emirates Extends Exclusive ‘SuiteCation' Offer for UAE Residents
Dubai, UAE – Kempinski Hotel Mall of the Emirates is inviting UAE residents to escape the ordinary and indulge in a luxurious city retreat like no other with the exclusive SuiteCation offer at Kempinski Hotel Mall of the Emirates. Perfectly positioned in the heart of Dubai and directly connected to Mall of the Emirates, this iconic five-star destination blends world-class hospitality with effortless access to over 630 premium shopping and entertainment outlets, making it the ultimate staycation spot for those who seek luxury, leisure, and local discovery. Reserved exclusively for UAE residents, this limited-time offer is an elevated experience designed to reward the local community with an unforgettable getaway. Whether it's a spontaneous escape, a family getaway, or a moment of well-deserved self-care, residents can enjoy up to 30% off on their stay and an array of exceptional benefits curated with comfort, convenience, and indulgence in mind. With every stay, AED 500 in dining credit can be used across the hotel's celebrated dining venues. At Aspen Café by Kempinski, guests can savour all-day delicacies in a chic yet cosy Alpine-inspired setting, known for its elegant Afternoon Tea, artisanal pastries, and refined international menu. For a vibrant Spanish escape, Salero Tapas & Bodega brings Spanish flair to Dubai with authentic tapas, live flamenco performances, and a relaxed ambiance that makes it a favourite among residents and visitors alike. Guests booking an Executive Grand Deluxe Room and above are granted complimentary access to the Executive Lounge—a refined space offering personalised check-in and check-out, a quiet setting ideal for both business and leisure, and an all-day selection of refreshments including breakfast, afternoon tea, evening canapés, and drinks. For those reserving Corner Suites and above, the experience is further enhanced with two complimentary tickets to Ski Dubai, the region's premier indoor snow resort. The SuiteCation experience also includes 20% off all treatments at SENSASIA Stories Spa, where curated wellness rituals and bespoke therapies provide the ultimate rejuvenation. From soothing massages to revitalising facials, this tranquil retreat invites guests to disconnect from the demands of everyday life and reconnect with their senses. Children aged 12 and under stay free, making this the ideal family retreat. To further enhance the experience, all guests can enjoy early check-in from 12 PM and late check-out until 3 PM, subject to availability. Additionally, the hotel offers complimentary hands-free shopping and Digital Concierge services, ensuring that every stay is as effortless as it is luxurious. Whether lounging in the comfort of a spacious suite, exploring the adjacent world-class mall, or enjoying the hotel's refined dining and wellness offerings, Kempinski Hotel Mall of the Emirates invites UAE residents to turn their staycation into a true SuiteCation. Available exclusively to UAE residents with a valid Emirates ID, this limited-time offer is available to book and stay until 30 September 2025. Date: Book and stay until 30 September 2025 Offer: 30% off on stays Location: Kempinski Hotel Mall of the Emirates, Dubai
Syyaha
23-04-2025
- Business
- Syyaha
Interview with General Manager – Kempinski Mall of the Emirates, Mr Slim Zaiane
'How does the hotel leverage customer feedback and trends to continuously improve guest experiences?' At Kempinski Mall of the Emirates, we view guest feedback as an essential tool for growth, with each comment carefully analyzed and shared across departments to drive meaningful improvements. We understand that offerings which resonated a few years ago may no longer align with the current interests of our guests; that's why we constantly introduce new concepts—whether in dining, wellness, or overall concierge experiences. By staying attuned to evolving trends and preferences, we ensure each stay remains personalized, relevant, and truly memorable 'Tell us a bit more about the level of importance for technology that plays in enhancing guest satisfaction and operational efficiency at your property?' Technology plays a vital role in both enhancing guest satisfaction and streamlining our operations at Kempinski Mall of the Emirates. Efficient communication platforms ensure that all relevant departments stay aligned on key aspects of daily operations—such as guest feedback, maintenance issues, and service requests—allowing us to respond promptly and proactively. That said, the true value of these tools lies in how they are used, which is why we place strong emphasis on accountability and proper use by our team members to maximize their impact. 'These days sustainability and the overall approach to responsible business is taking high level on day to day operations. Are there any highlights you would like to share about hotel's involvement in this specific area?' At Kempinski Hotel Mall of the Emirates, sustainability is a core pillar of our operations, and we are proud to continuously enhance our efforts while sharing our journey with guests through our dedicated sustainability page. In 2024, we achieved the prestigious Green Globe Certification in the Hotel and Resort category, along with Green Globe Gold Status—highlighting our long-term commitment to responsible management and environmental stewardship. We're also honored to be part of the GHA Discovery Program's Green Collection, which includes hotels recognized globally for their sustainability efforts We received the Dubai Sustainable Tourism Stamp – Silver Status, awarded by the Dubai Department of Economy and Tourism, for our compliance with 19 key sustainability criteria, supporting Dubai's vision as a leading sustainable destination. Our commitment is further reinforced through LEED certification, the world's most respected green building rating system, which guides us in operating a healthy, energy-efficient, and environmentally responsible property. These achievements not only reflect our dedication to a greener future but also contribute to guest loyalty, brand trust, and long-term business success. I encourage all to visit our dedicated Sustainability page on website: and discover more about all the initiates that are in place and what is planned What makes a property different from its competition in Dubai, and how does hotel continue to attract high-profile guests? What sets Kempinski Hotel Mall of the Emirates apart is our unique fusion of exclusivity and accessibility. Adjoining to Mall of the Emirates, our guests have direct access to some of Dubai's most iconic lifestyle and entertainment experiences, all while enjoying the tranquility and luxury of a serene hotel atmosphere. This exceptional location allows us to offer the best of both worlds—convenience without compromise on luxury. Our property also stands out through exclusive experiences, such as the Aspen Ski Chalets, the VOX private cinema that are bringing back to operations by end of Q3, our award-winning dining concepts, and bespoke butler services—all of which cater to the discerning needs of high-profile travelers. These offerings ensure that every stay is both exceptional and unique. However, beyond these distinctive amenities, it is our team's unwavering passion for delivering personalized, memorable experiences that truly sets us apart. Our people's dedication to crafting unforgettable moments is what keeps our esteemed guests returning time and time again. As we all know Food & Beverage scene is one of the core focus for hotel overall and is being emphasized even more here in the UAE. Please highlight if there are any enhancements the hotel is going through and share a bit more about variety of the offerings: Experiential dining is quickly becoming a fundamental element of luxury hospitality. Guests are increasingly looking for a deeper connection to their food, whether through authenticity, sustainability, or cultural exploration. The trend is moving towards immersive dining experiences that narrate a story, engaging all the senses and creating lasting memories At Kempinski Hotel Mall of the Emirates, we are embracing this transformation by investing in distinctive, immersive dining experiences and culinary storytelling. We envision a future where food not only satisfies the taste buds but also acts as a bridge to cultural connections, emotional depth, and unforgettable experiences—all within a luxurious environment. As the five-star sector continues to evolve, we believe that this emphasis on experience-driven food and beverage offerings is a powerful way to enhance guest satisfaction and reinforce our leadership in luxury hospitality. In line with this vision, my team and I are currently developing an exciting new dining concept that will seamlessly integrate leisure and wellness—right in the heart of the city. Stay tuned, as we eagerly anticipate unveiling this unique experience in the coming months.
What's On
11-04-2025
- Entertainment
- What's On
Explore amazing offers this April at Kempinski Hotel Mall of the Emirates
Sponsored: A host of exciting offers awaits… Discover a host of thrilling new dining and staycation experiences with Kempinski Hotel Mall of the Emirates. If you're planning a relaxing getaway, you can now enjoy a memorable stay with their exclusive UAE Residents' Getaway package, which will have you relaxing and unwinding as you indulge in luxurious, world-class amenities throughout your stay. Find out more here. A Paella Masterclass at Salero Tapas & Bodega Mark your calendars for April 16, because an unforgettable culinary experience is in the works. You'll now be able to get the scoop on how one of Spain's most iconic dishes, the paella, is prepared in a special masterclass led by Chef Esteban Monroy. Enjoy a fun-filled evening as you learn to prepare this authentic dish in a special 60-minute session, while sipping on our signature beverages. In authentic fashion, there will also be flamenco performances from 8pm onwards. Salero Tapas & Bodega, April 16, 6pm to 8pm, Dhs300. Tel: (0)4 341 0000. Easter Sunday Brunch Celebrate Easter with a delightful brunch on April 20, during which a stunning selection of dishes will be on offer and paired with live entertainment, including a guitarist and flamenco performance. April 20, 1pm to 4pm, Dhs250 soft, Dhs350 house and wine, Dhs450 sparkling. An Afternoon Tea Experience at Aspen Café Indulge in a delightful Afternoon Tea experience at Aspen Café, where a refreshing welcome beverage of non-alcoholic sparkling and a selection of hot teas will make way for a delectable three-tier tea set. This is available to savour daily. Aspen Café, 1pm to 7pm daily, Dhs200 for one diner, Dhs375 for two. kempinski .com Make your reservations now at kempinski .com or on Tel: (0)4 341 0000. @kempinskidubai Images: supplied > Sign up for FREE to get exclusive updates that you are interested in
Zawya
10-02-2025
- Business
- Zawya
Kempinski Hotel Mall of the Emirates appoints new hotel manager, executive chef, and director of marketing
Dubai, UAE – Kempinski Hotel Mall of the Emirates has bolstered its leadership team with the appointment of Ghazi Louhichi as Hotel Manager, Marco Garfagnini as Executive Chef, and Laman Aghazada as Director of Marketing. These strategic appointments underscore the hotel's dedication to excellence and innovation in crafting world-class guest experiences. Ghazi Louhichi, Hotel Manager With over 15 years of experience in luxury hospitality, Ghazi Louhichi brings a wealth of expertise and a vision of excellence to his role as Hotel Manager. Renowned for his ability to drive operational precision, foster high-performing teams, and elevate guest satisfaction, Ghazi is committed to ensuring every guest experience reflects the pinnacle of quality. Prior to joining Kempinski Hotel Mall of the Emirates, Ghazi held pivotal roles at prestigious properties, including Hilton London Metropole, The St. Regis Doha, and Marsa Malaz Kempinski, Doha. Sharing his mission, Ghazi states, 'True excellence is not a destination but a continuous journey, where every detail matters, and every moment has the potential to become a masterpiece. Together, we aim to transform expectations into experiences and moments into memories, all while setting new standards of service and care.' A Tunisian-British national, Ghazi holds a Master's Degree in Hotel Management from the Institut Supérieur de Gestion (ISG) and is fluent in English, French, and Arabic. His leadership is poised to redefine standards at Kempinski Hotel Mall of the Emirates. Marco Garfagnini, Executive Chef Michelin-starred Chef Marco Garfagnini joins Kempinski Hotel Mall of the Emirates as Executive Chef, bringing with him an illustrious career in fine dining and a passion for culinary innovation. Originally from Tuscany's Carrara province, Marco honed his craft through experiences in Paris, London, and New York. At just 29, he earned his first Michelin star for his restaurant, Ristorante Ninan, in Carrara. 'Drawing on my background and experience, my personal vision is to enhance and redefine the hotel's culinary offerings. I am thrilled to return to Dubai and join the prestigious team at Kempinski Mall of the Emirates,' says Chef Garfagnini. Chef Marco has a well-established presence in the UAE's culinary landscape, having previously served as Executive Chef at Jumeirah Al Naseem and Burj Al Arab in Dubai. Additionally, he collaborated with renowned Chef Pierre Gagnaire as Executive Chef de Cuisine across all his restaurants, including the two-Michelin-starred Piero TT at Les Airelles in Courchevel. Known for his innovative Mediterranean-inspired cuisine, blending flavours of Northern Italy and the French Riviera, Chef Marco is poised to set new benchmarks for the hotel's culinary excellence. Laman Aghazada, Director of Marketing and Communications Laman Aghazada brings over 16 years of expertise in luxury hospitality; she has consistently elevated hotels' performances across different revenue streams. Prior to joining Kempinski Hotel Mall of the Emirates, Laman played a key role in the opening of Four Seasons Baku and Four Seasons Abu Dhabi, she also spearheaded Marketing and PR strategies for high-profile events, including the Formula One Grand Prix, 1st European Olympic Games, 1stIslamic Solidarity Games, 2019 UEFA Europe League final, UEFA Euro 2020 and executed co-branded partnership deals between with high end luxury retail brands. An Azerbaijani national, Laman holds advanced qualifications in Major Event Management, at European School of Economics, Florence, Italy and Hotel Real Estate Investments and Assest Management at Cornell University. These appointments signify an exciting chapter for Kempinski Hotel Mall of the Emirates as it continues to strengthen its leadership team. With their combined expertise and commitment to excellence, Laman, Marco, and Ghazi are poised to drive innovation and deliver unmatched guest experiences. -Ends- About Kempinski Hotel Mall of the Emirates: Priding itself on offering guests' innovative experiences, Kempinski Hotel Mall of the Emirates is the perfect destination for leisure and business guests in the bustling city of Dubai. With its ideal location in the heart of the city, both a short distance away from the city center and with a connection to the award-winning Mall of the Emirates, the hotel offers convenience with world-class shopping, dining and entertainment a stone's throw away. It boasts some of the most unique and stylish room products in the region, with the pinnacle of the 351 rooms and suites being the 20 stunning Aspen Chalets, which marry sand and snow and offer views of the Arabian Gulf on one side and the snowy slopes of Ski Dubai on the other. Six spectacular culinary concepts make up the diverse food and beverage options, while an outdoor infinity pool and SENSASIA Spa offer relaxation for the guests to enhance their stay experience. About Kempinski: Created in 1897, Kempinski Hotels is Europe's oldest luxury hotel group. Kempinski's rich heritage of impeccable personal service and superb hospitality is complemented by the exclusivity and individuality of its properties. Today the Kempinski Group operates 78 hotels and residences in 32 countries and currently has more than 39 prestigious projects under development around the globe. Each five-star hotel reflects the strength and success of the Kempinski brand without losing sight of its heritage; each one imbues the quality guests have come to expect from Kempinski while embracing the cultural traditions of its location. The portfolio comprises historic landmark properties, award-winning urban lifestyle hotels, outstanding resorts and prestigious residences. Kempinski is a founding member of the Global Hotel Alliance (GHA), the world's largest alliance of independent hotel brands. Media contact: Laman Aghazada · Director of Marketing Kempinski Hotel Mall of the Emirates Sheikh Zayed Road • PO Box 120679 Dubai · United Arab Emirates
