Latest news with #KeshavR.Murugesh
Business Upturn
4 days ago
- Business
- Business Upturn
WNS Recognized as a Leader in Analytics & AI for Property & Casualty Insurance Operations by NelsonHall
By Business Wire India Published on June 3, 2025, 17:00 IST London, United Kingdom & New York, United States & Mumbai, Maharashtra, India: WNS (Holdings) Limited (NYSE: WNS), a digital-led business transformation and services company, today announced that it has been recognized as a 'Leader' in the 2025 NelsonHall NEAT Property & Casualty (P&C) Operations: Analytics & AI evaluation. A leadership classification reflects WNS' overall ability to meet future client requirements as well as deliver immediate benefits. WNS' P&C solutions , which combine Human Intelligence (HI) with Artificial Intelligence (AI) to deliver productized services and enable decision intelligence for clients, has been identified as one of the organization's key differentiators. Other strengths highlighted in NelsonHall's evaluation report include a robust suite of use cases around Gen AI and analytics, flexible commercial models, and a balanced portfolio of customers across P&C lines of business. 'This recognition is a validation of WNS' ongoing efforts to build an extensive repository of P&C-specific Gen AI use cases that are capable of delivering transformative outcomes for our clients. By combining our deep domain expertise, AI-led suite of proprietary digital tools, and spirit of 'co-creation,' WNS is able to deliver market-differentiated solutions that enable clients to drive revenue growth, enhance operational efficiency, and improve profitability,' said Keshav R. Murugesh, Group CEO, WNS. 'WNS was identified as an overall leader in P&C Operational Analytics & AI for its suite of AI-embedded service offerings across the insurance value chain, delivery of outcome-focused services, and its disciplined AI governance framework. This combination enables clients to adopt AI with confidence across critical business functions,' said Bilal Chaudhry, Principal Analyst, NelsonHall. WNS has over 25 years of experience working with companies across the P&C insurance industry. The organization's team of P&C domain experts leverage hyperautomation capabilities, advanced analytics and regulatory know-how to manage complex, end-to-end and outcome-driven processes. The company's ability to deliver innovative digital transformation solutions leveraging deep domain expertise and flexible commercial models has enabled us to successfully engage with 60+ global P&C insurers in improving distribution, reducing indemnity spends, and enhancing customer experience. About NelsonHall NelsonHall is the leading global analyst firm dedicated to helping organizations understand the 'art of the possible' in digital operations transformation. With analysts in the U.S., Europe, and India, NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall's analysis is based on rigorous, primary research, and is widely respected for the quality and depth of its insight. About WNS WNS (Holdings) Limited (NYSE: WNS) is a digital-led business transformation and services company. WNS combines deep domain expertise with talent, technology, and AI to co-create innovative solutions for over 700 clients across various industries. WNS delivers an entire spectrum of solutions including industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. As of March 31, 2025, WNS had 64,505 professionals across 64 delivery centers worldwide including facilities in Canada, China, Costa Rica, India, Malaysia, the Philippines, Poland, Romania, South Africa, Sri Lanka, Turkey, the United Kingdom, and the United States. For more information, visit or follow us on Facebook , Twitter , LinkedIn , and Instagram. Safe Harbor Provision This document includes information which may constitute forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, the accuracy of which are necessarily subject to risks, uncertainties, and assumptions as to future events. Factors that could cause actual results to differ materially from those expressed or implied are discussed in our most recent Form 10-K and other filings with the Securities and Exchange Commission. WNS undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise. Click here for Media Contact Details Submit your press release Disclaimer: The above press release comes to you under an arrangement with Business Wire. Business Upturn takes no editorial responsibility for the same. Business Wire India, established in 2002, India's premier media distribution company ensures guaranteed media coverage through its network of 30+ cities and top news agencies.
Yahoo
07-04-2025
- Business
- Yahoo
WNS-HealthHelp and Availity Join Forces to Transform Payer-Provider Collaboration
JACKSONVILLE, FL, & NEW YORK & LONDON & MUMBAI, India, April 07, 2025--(BUSINESS WIRE)--WNS-HealthHelp, a trusted healthcare technology platform for health plans, and a part of WNS, a digital-led business transformation and services company, today announced its strategic collaboration with Availity, North America's largest real-time health information network. The collaboration unites two industry leaders to streamline Utilization Management (UM), expedite approvals, ease provider administrative burdens and enhance patient care. WNS-HealthHelp's advanced AI-driven clinical engine, business transformation capabilities and fully delegated specialty programs, in combination with Availity's extensive healthcare network, which connects over 95% of payers and more than 3 million providers nation-wide, will elevate outcomes across the healthcare ecosystem. WNS-HealthHelp's technology platform and proprietary specialty outpatient clinical guidelines will be fully integrated into Availity's Intelligent Utilization Management solution, which transforms the prior authorization process by delivering near real-time decision recommendations based on codified medical policy and clinical documentation. Additionally, WNS-HealthHelp's fully delegated UM programs and expert clinical resources across multiple specialties will be made available to Availity clients. "We are excited to collaborate with Availity to deliver our proprietary specialty outpatient clinical guidelines, our industry-leading clinical expertise and UM program options to empower payers in a competitive landscape. WNS-HealthHelp embodies the perfect fusion of high-touch clinical expertise and high-tech automation in healthcare management. Together with Availity, we will extend our AI-led clinical solutions to a wider audience, focusing on enhancing member outcomes and reducing healthcare costs," said Keshav R. Murugesh, Group CEO, WNS. "We are thrilled to collaborate with WNS-HealthHelp to bring their platform led best-in-class clinical guidelines and clinical specialists to our network," said Russ Thomas, CEO, Availity. "This collaboration aligns with our mission to simplify healthcare administration and improve the provider and patient experience. By integrating WNS-HealthHelp platform into our intelligent UM solution, we are taking a significant step toward reducing friction in the prior authorization process and enabling better care coordination," he added. About Availity Availity empowers payers and providers to deliver transformative patient experiences by enabling the seamless exchange of clinical, administrative, and financial information. As the nation's largest real-time health information network, Availity develops intelligent, automated, and interoperable solutions that foster collaboration and shared value across the healthcare ecosystem. With connections to over 95% of payers, more than 3 million providers, and over 2,000 trading partners, Availity provides mission-critical connectivity to drive the future of healthcare innovation. For more information, including an online demonstration, please visit please visit or call (282.4548). Follow us on LinkedIn and X. About WNS- HealthHelp HealthHelp, a unit within WNS, is a trusted healthcare technology platform for health plans' clinical programs for over 25 years. Our unified suite of Advanced AI powered technology platform-based solutions simplifies medical complexity and workforce challenges, and enhances provider relations and member journeys (i.e., customer experiences). Our uniquely designed UM and clinical solutions were developed to fit into health plans' existing clinical programs to advance outcomes and success. We work in partnership to understand health plan commercial and Medicare clinical programs, and determine where our solutions can advance outcomes and lower cost. There is no one size fits all, and we know how to expediently deliver the best tailored solution for a specific health plan's needs. For more information, visit About WNS WNS (Holdings) Limited (NYSE: WNS) is a digital-led business transformation and services company. WNS combines deep domain expertise with talent, technology, and AI to co-create innovative solutions for over 600 clients across various industries. WNS delivers an entire spectrum of solutions including industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. As of December 31, 2024, WNS had 63,390 professionals across 66 delivery centers worldwide including facilities in Canada, China, Costa Rica, India, Malaysia, the Philippines, Poland, Romania, South Africa, Sri Lanka, Turkey, the United Kingdom, and the United States. For more information, visit or follow us on Facebook, Twitter, LinkedIn, and Instagram. Safe Harbor Provision This document includes information which may constitute forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, the accuracy of which are necessarily subject to risks, uncertainties, and assumptions as to future events. Factors that could cause actual results to differ materially from those expressed or implied are discussed in our most recent Form 20-F and other filings with the Securities and Exchange Commission. WNS undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise. View source version on Contacts WNS CONTACT:Investors: David Mackey EVP – Finance & Head of Investor RelationsWNS (Holdings) Limited+1 (646) Media: Archana Raghuram EVP & Global Head – Marketing & CommunicationsWNS (Holdings) Limited+91 (22) 4095 pr@ AVAILITY CONTACT:Media: Matt Schlossberg Director of Public Relations,Availity+1 Sign in to access your portfolio
Yahoo
02-04-2025
- Business
- Yahoo
WNS Extends Strategic Engagement with Delaware North
NEW YORK & LONDON & MUMBAI, India, April 02, 2025--(BUSINESS WIRE)--WNS (Holdings) Limited (NYSE: WNS), a digital-led business transformation and services company, today announced that it has extended its strategic engagement with Delaware North, a global leader in entertainment and hospitality services. As part of the extension, WNS will continue to enable the transformation of Delaware North's finance function and unlock efficiency savings through innovative digital offerings. WNS has co-created a shared services model with Delaware North to consolidate the organization's diverse finance function. In order to drive process efficiencies, reduce costs, and increase compliance, WNS implemented APTrac, an AI-enabled Accounts Payable (AP) platform. APTrac automatically captures, validates, and categorizes invoice data, improving accuracy and speed while reducing manual intervention in the approval and payment process. WNS also deployed advanced digital solutions to enhance efficiencies across Finance & Accounting processes including billings, payments, cash management, audit, and general ledger. "Our long-standing relationship with Delaware North is a testament of what can be achieved through collaborative effort and a shared vision for a future-ready finance function. As we embark on this next phase of our journey together, we're committed to harnessing the power of AI and digital solutions to unlock new opportunities for growth and innovation for Delaware North," said Keshav R. Murugesh, Group CEO, WNS. "Our relationship with WNS has been a cornerstone of Delaware North Finance's digital and operational transformation journey," said Chris Feeney, Chief Financial Officer at Delaware North. "Their expertise, innovative solutions, and unwavering commitment to excellence have enabled us to unlock immense value while driving scalability and efficiency." About Delaware North Delaware North is a global leader in the hospitality and entertainment industry. The company annually serves more than a half-billion guests across three continents, including at high-profile sports venues, airports, national and state parks, restaurants, resorts, hotels, and casinos. Building on more than a century of enduring partnerships and a commitment to local communities and sustainability, Delaware North's vision is to delight guests by creating the world's best experiences today while reimagining tomorrow. Learn more at and connect with us on Facebook, Instagram and LinkedIn. About WNS WNS (Holdings) Limited (NYSE: WNS) is a digital-led business transformation and services company. WNS combines deep domain expertise with talent, technology, and AI to co-create innovative solutions for over 600 clients across various industries. WNS delivers an entire spectrum of solutions including industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. As of December 31, 2024, WNS had 63,390 professionals across 66 delivery centers worldwide including facilities in Canada, China, Costa Rica, India, Malaysia, the Philippines, Poland, Romania, South Africa, Sri Lanka, Turkey, the United Kingdom, and the United States. For more information, visit or follow us on Facebook, Twitter, LinkedIn, and Instagram. Safe Harbor Provision This document includes information which may constitute forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, the accuracy of which are necessarily subject to risks, uncertainties, and assumptions as to future events. Factors that could cause actual results to differ materially from those expressed or implied are discussed in our most recent Form 20-F and other filings with the Securities and Exchange Commission. WNS undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise. View source version on Contacts WNS CONTACT:Investors: David Mackey EVP – Finance & Head of Investor RelationsWNS (Holdings) Limited+1 (646) Media: Archana Raghuram EVP & Global Head – Marketing & CommunicationsWNS (Holdings) Limited+91 (22) 4095 pr@ Delaware North CONTACT:Media: Glen WhiteDirector, Corporate Communications(716) 858-5753gawhite@ Sign in to access your portfolio
Yahoo
27-03-2025
- Business
- Yahoo
WNS Wins Five 2025 AI Excellence Awards
NEW YORK & LONDON & MUMBAI, India, March 27, 2025--(BUSINESS WIRE)--WNS (Holdings) Limited (NYSE: WNS), a digital-led business transformation and services company, today announced that it has won five awards at the 2025 Artificial Intelligence Excellence Awards presented by Business Intelligence Group. WNS received these awards, which recognize companies committed to innovation and advancing artificial intelligence (AI), at both the product and organizational levels as follows: Hospitality (Product): WNS Corporate Travel Management, an industry-first modular platform powered by Gen AI that empower organizations to streamline operations, improve customer experience, and drive business outcomes. Augmented Intelligence (Product): SKENSE Research Genie, an AI-powered, multi-agent research assistant that generates research reports, helping insurance underwriters assess risk more efficiently. Knowledge Management (Product): KnowRA+, a Gen AI-powered tool that enables service agents to eliminate delays, predict needs, and deliver seamless interactions. Automated Planning and Scheduling (Product): WNS Malkom, an AI-powered shipping automation platform that streamlines logistics by seamlessly integrating with client systems to eliminate manual tasks, optimize workflows, and deliver superior business outcomes. WNS Malkom leverages advanced AI technologies including RPA, IDP, and Generative AI. WNS Analytics (Organizational, Machine Learning): WNS Analytics enables business decision intelligence for more than 250 global companies through industry-specific productized services that combine Artificial Intelligence and Human Intelligence (AI+HI). "We are excited to be recognized with five awards from Business Intelligence Group at their 2025 AI Excellence Awards. WNS remains committed to harnessing the transformative potential of artificial intelligence across diverse domains and industries to drive meaningful insights and business outcomes for our clients. These awards highlight our efforts to effectively integrate technology, including AI and GenAI, into everything we do," said Keshav R. Murugesh, Group CEO, WNS. "The AI industry is evolving rapidly, and it is through the efforts of companies like WNS that we see real-world applications driving change," said Russ Fordyce, CEO, Business Intelligence Group. "Their work exemplifies the kind of innovation and leadership that is shaping the future of artificial intelligence." The Artificial Intelligence Excellence Awards celebrate the most innovative companies, technologies, and professionals who are leading the way in AI innovation. Winners are selected by a panel of industry experts who evaluate nominees based on their creativity, impact, and measurable success in AI-driven solutions. About Business Intelligence Group The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization's proprietary and unique scoring system selectively measures performance across multiple business domains and rewards those companies whose achievements stand above those of their peers. For more information, visit About WNS WNS (Holdings) Limited (NYSE: WNS) is a digital-led business transformation and services company. WNS combines deep domain expertise with talent, technology, and AI to co-create innovative solutions for over 600 clients across various industries. WNS delivers an entire spectrum of solutions including industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. As of December 31, 2024, WNS had 63,390 professionals across 66 delivery centers worldwide including facilities in Canada, China, Costa Rica, India, Malaysia, the Philippines, Poland, Romania, South Africa, Sri Lanka, Turkey, the United Kingdom, and the United States. For more information, visit or follow us on Facebook, Twitter, LinkedIn, and Instagram. Safe Harbor Provision This document includes information which may constitute forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, the accuracy of which are necessarily subject to risks, uncertainties, and assumptions as to future events. Factors that could cause actual results to differ materially from those expressed or implied are discussed in our most recent Form 20-F and other filings with the Securities and Exchange Commission. WNS undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise. View source version on Contacts WNS CONTACT:Investors: David Mackey EVP – Finance & Head of Investor RelationsWNS (Holdings) Limited+1 (646) Media: Archana Raghuram EVP & Global Head – Marketing & CommunicationsWNS (Holdings) Limited+91 (22) 4095 pr@ BUSINESS INTELLIGENCE GROUP CONTACT:Eliana StarbirdChief Nominations OfficerBusiness Intelligence Group+1 (909) 529-2737contact@ Sign in to access your portfolio
Yahoo
18-02-2025
- Business
- Yahoo
WNS Recognized as a ‘Leader' in Insurance Services by ISG
NEW YORK & LONDON & MUMBAI, India, February 18, 2025--(BUSINESS WIRE)--WNS (Holdings) Limited (NYSE: WNS), a digital-led business transformation and services partner, today announced that it has been recognized as a 'Leader' across multiple service lines in ISG's 2024 Provider LensTM Insurance Services Quadrant Report. The reports highlight WNS' differentiated capabilities in Property and Casualty (P&C) Insurance BPO Services, Life and Retirement (L&R) Insurance BPO Services, and L&R Insurance TPA Services in North America, Europe, and Australia/New Zealand. ISG highlights WNS' broad-based strength in P&C, including the company's deep industry expertise, comprehensive suite of solutions, innovative engagement models, and digital footprint. WNS was also praised for its ability to service unique markets including Lloyd's of London, speciality insurance, and Australia/New Zealand. ISG also noted WNS' advanced analytics and digital capabilities, including the company's Unified Analytics Platform that drives cost optimization, fraud detection, and superior customer experience; its innovative subrogation-as-a-service solution which reduces payment leakage; and its Digital Workbench which leverages hyperautomation to streamline underwriting. In L&R, WNS' digital-first solutions, transformative approach, and global expertise were identified as key strengths. ISG cites WNS' platform-based, integrated business process management-as-a-service model for insurers as a key sustainable advantage and differentiator for the company, able to mitigate risk, reduce indemnity costs, lower service expenses, and enhance the overall customer experience. ISG also recognized WNS' Actuarial CoE as uniquely positioned to offer a comprehensive range of complex actuarial services. For its L&R TPA clients, ISG highlighted WNS' digital-first services leveraging exceptional talent, cutting edge analytics, AI and ML capabilities, and transformative approach as key differentiators. The report also notes WNS' digital and agile ecosystem, pioneering BPaaS model, secure infrastructure, and outcome-based commercial models that drive business success. "WNS' unequivocal commitment to delivering transformative solutions, driven by a domain-led, digital-first approach, has allowed us to create sustainable and significant value for our clients. Our extensive global insurance expertise across both service lines and geographies, combined with state-of-the-art technology-enabled offerings including AI and Gen AI, enable us to collaborate with clients to deliver innovative and cost-effective solutions," said Keshav R. Murugesh, Group CEO, WNS. "WNS has consistently demonstrated its ability to leverage advanced analytics and technology-driven solutions to enhance operational efficiency and drive transformative outcomes for its insurance clients. The firm's commitment to innovation, coupled with its deep insurance industry expertise, positions it as a trusted firm in navigating the complexities of today's uncertain and ever-changing business landscape. As WNS continues to evolve and adapt, it remains well-equipped to meet the dynamic needs of its insurance clients and capitalize on emerging opportunities in the global insurance market," said Sandhya Hari Navage, Lead Research Specialist, ISG and Ashish Jhajharia, Lead Analyst, ISG. WNS works with more than 70 global insurers, re-insurers, brokers, and InsurTech companies to accelerate digital transformation. We annually manage over 30 million claims transactions, more than $13 Billion in claims spend, and over 10 million underwriting transactions. Our deep industry knowledge, leading-edge technology and analytical solutions, and integrated digital operating models help insurers scale faster and respond to changing market conditions. Our digital-first insurance solutions improve risk mitigation, reduce indemnity spending, lower cost of service and enable superior customer experience. About WNS WNS (Holdings) Limited (NYSE: WNS) is a digital-led business transformation and services partner. WNS combines deep domain expertise with talent, technology, and AI to co-create innovative solutions for over 600 clients across various industries. WNS delivers an entire spectrum of solutions including industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. As of December 31, 2024, WNS had 63,390 professionals across 66 delivery centers worldwide including facilities in Canada, China, Costa Rica, India, Malaysia, the Philippines, Poland, Romania, South Africa, Sri Lanka, Turkey, the United Kingdom, and the United States. For more information, visit For more information, visit or follow us on Facebook, Twitter, LinkedIn, and Instagram. Safe Harbor Provision This document includes information which may constitute forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, the accuracy of which are necessarily subject to risks, uncertainties, and assumptions as to future events. Factors that could cause actual results to differ materially from those expressed or implied are discussed in our most recent Form 20-F and other filings with the Securities and Exchange Commission. WNS undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise. View source version on Contacts Investors: David Mackey EVP – Finance & Head of Investor RelationsWNS (Holdings) Limited+1 (646) Media: Archana Raghuram EVP & Global Head – Marketing & CommunicationsWNS (Holdings) Limited+91 (22) 4095 pr@
