12-02-2025
Department of Health: MedRide contract terminated
(COLORADO) — On Monday, Feb. 10, the Department of Health Care Policy & Financing (HCPF) lifted its suspension with Non-Emergency Medical Transportation (NEMT) provider MedRide, and announced it would instead terminate the company's contract.
The suspension was initially put in place on Jan. 31, 2025, after an initial review of MedRide found significant deficiencies in reimbursement paperwork, including missing member signatures, missing dates and times, and claims forms with missing information from poor scanning.
PREVIOUS COVERAGE: State Medicaid suspends contract with MedRide
According to a spokesperson with HCPF, NEMT providers must meet certain requirements to provide services in accordance with state and federal regulations.
Reasons HCPF cited for terminating MedRide's contract include the company's failure to:
Complete the required criminal background checks for more than 200 drivers
Provide valid and current proof of insurance
Ensure proper vehicle safety inspections and registrations for vehicles used to transport Health First Colorado members
Submit claims with accurate and complete documentation.
Additionally, HCPF said MedRide failed to comply with the Corrective Action Plan MedRide agreed to in November 2024.
'HCPF's top priority is the safety of Health First Colorado members. We are also focused on the sound stewardship of taxpayer dollars in administering our safety net coverage programs,' said HCPF Executive Director Kim Bimestefer. 'MedRide failed to comply with the program requirements that have been clearly communicated over the past year in order to achieve these critical priorities. More than 130 other NEMT providers have completed this process and are serving our members.'
When FOX21 News reached out to MedRide for comment about the termination, the provider said, 'We have no documentation, no phone call, NOTHING to say it is [terminated].'
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