Latest news with #KristenRose
Yahoo
04-04-2025
- Health
- Yahoo
Metro teen enrolled, charged for his own health insurance plan without any parent approval
A teenage boy was mistakenly enrolled in and charged for his own health insurance plan by the state of Georgia without the approval or knowledge of his parents. The family only learned about the insurance plan months later when he received a past-due bill for more than $700. 'That's my minor child, his Social Security number, his date of birth,' said Roswell resident Kristen Rose. 'We're doing good just to get his own laundry going, much less be able to be responsible financially for a health insurance premium. That's just outrageous,' she said. It's just the latest bureaucratic nightmare for Rose. Last month, Channel 2 Action News investigates told you how Rose and her son were tossed off their Affordable Care Act plan because a federal government mix-up has her listed as being enrolled in Medicare. 'I'm not 65. I'm not disabled. I should not be on Medicare,' Rose told Channel 2 consumer investigator Justin Gray last month. That problem has still not been fixed. TRENDING STORIES: Marjory Taylor Greene's ex-husband apologizes for yelling racist slurs at 3 Muslim women Tourist in custody for trying to access one of world's most isolated tribes, brings Diet Coke Homeland Security: 1,500 undocumented immigrants arrested in Georgia since January Rose's ACA plan was canceled on Oct. 31. But starting the next day, Nov. 1, Georgia took over managing its own ACA marketplace called Georgia Access. In January, we exclusively reported how 20,000 Georgians unknowingly had their current policies cancelled by Georgia Access systems. They were auto-enrolled by Georgia Access computers in their old policies but also enrolled themselves, creating duplicate polices. Michelle Fischbach was one of them. 'It was the most panic, the vulnerable feeling,' Fischbach said. It's likely that a similar computer system autoenrollment led to a teenage boy, without anybody's approval, having his own insurance plan. 'If he's eligible, let me do it. Absolutely. Let me be the financially responsible party. Ask for my permission. Let me choose my plan. Don't just assume and choose for us or on the behalf of him. I didn't give them permission,' Rose said. Gray reached out on Rose's behalf to the Office of the Insurance Commissioner, John King. An Insurance Commissioner staff member reached out to Rose to work out the mix-up. Now, Georgia Access staff are working with her to get her son correctly enrolled in a health plan.
Yahoo
03-03-2025
- Health
- Yahoo
Woman says she was kicked off health insurance over ‘systematic failure' from federal agencies
She's not over 65 and she's not disabled, but the federal government says a metro Atlanta woman has actively been enrolled in Medicare for years. 'I should not be on Medicare. This is a systematic failure across several agencies,' Kristen Rose of Roswell told Channel 2 consumer investigator Justin Gray. But last fall, she was told her Affordable Care Act health insurance for both her and her teenage son was canceled. The notice of cancellation calls it 'voluntary withdrawal.' 'It said that I voluntarily withdrew, which was false. I never would have done that. Then, come to find out it was that voluntarily withdrew me, and my insurance was immediately stopped,' Rose said. Rose has had health insurance through the Obamacare ACA exchange for years with no problems, until suddenly she was told in October that she is not eligible because she is already enrolled in Medicare Part A. TRENDING STORIES: Fort Moore changed back to Fort Benning -- sort of Apalachee High School football coach steps down for PTSD, anxiety counseling 2 accused in Atlanta shooting that led to death of 6-month-old boy to face judge 'I felt hopeless. I have no health insurance,' Rose said. More than a decade ago, Rose was interviewed on Channel 2 Action News about the serious injuries she suffered because of a crash in a vehicle with recalled tires. She went on Social Security disability at the time and was placed on Medicare. But in 2018, she submitted a form as instructed saying she wished to discontinue disability and Medicare coverage. For years, she thought that had happened. 'I didn't know I had Medicare. I had a premium. Never received a bill. Never received a card. I had no idea,' she said. For months now, Rose has tried to work out the bureaucratic mix-up. She was given a copy by Social Security of that same form she filled out back in 2018 to show Medicare. But her appeals were still denied. Rose's credit score has dropped because Medicare has reported her for years of unpaid premiums and she's been unable for months to get expensive treatments for her rheumatoid arthritis. 'I need these medications. This is life sustaining. This has altered my life dramatically, not only physically, but mentally and emotionally,' Rose said. The Social Security Administration told Channel 2 Action News that due to privacy rules they cannot discuss specific cases. But they did confirm they have reached out to Rose, after hearing from Gray. Rose said that SSA now acknowledges a 'human error. She was told they did in fact 'cancel' her Medicare back in 2018, however, they failed to 'terminate' it off her record. Rose was told the termination has now been initiated and is being expedited.
