Latest news with #LLM-generated
Martechvibe
30-07-2025
- Business
- Martechvibe
Meltwater Unveils GenAI Lens
Meltwater's GenAI Lens solution monitors and analyses responses from GenAI tools, offering transparency into what's being said and where the underlying LLMs are sourcing their information. Meltwater has announced the launch of GenAI Lens, a tool that gives companies better visibility into how their brand, competitors and industry are discussed across all major AI Assistants and LLMs (Large Language Models), including ChatGPT, Claude, Gemini, Perplexity, Grok, and Deepseek. Marketing, Comms, and PR professionals face a growing challenge with more channels to manage and even more to monitor. As generative AI becomes a driving force behind content creation and news cycles, teams need complete visibility into not just what is said, but how it's being shaped by LLMs. As AI increasingly shapes public perception, it's critical for brands to understand how they appear in this LLM-generated content. Until now, brands have lacked visibility into how they're represented across GenAI, opening the door to misinformation, outdated content, and missed opportunities to strengthen brand presence. Meltwater's GenAI Lens solution monitors and analyses responses from GenAI tools, offering transparency into what's being said and where the underlying LLMs are sourcing their information. Users can track brand, product, or competitor mentions across more than 90% of LLMs, offering a 360-degree view of how their brand is represented alongside news and social data. ALSO READ: Spreetail Launches AI-Powered 'Listing Doctor' Benefits of Meltwater's GenAI Lens: Understand how the brand is represented, with aggregated results across major LLMs, filling a critical blind spot as AI becomes a primary source of information for consumers and media. Identify early signs of misinformation, negative sentiment, or misleading narratives, giving the team time to respond before issues escalate. Use trend and emotion analysis from AI search outputs to shape smarter PR, brand, and content strategies based on how audiences are engaging with generative AI. Monitor how competitors are portrayed and uncover competitive opportunities, industry trends or emerging topics, helping you stay ahead of the narrative and refine positioning. Access visualisations that show brand sentiment, emotion, key phrases, people, products and things mentioned, alongside citations. Customise built-in prompt templates to launch targeted monitoring in minutes. 'The way people look for and understand information has shifted fundamentally. Visits to AI chatbots grew nearly 81% in the last year alone, signalling these tools are becoming a primary source of discovery,' said Chris Hackney, CPO at Meltwater. 'Meltwater's latest solution empowers PR, marketing, and communications professionals to proactively monitor, analyse, and respond to narratives emerging from powerful AI engines like Perplexity, ChatGPT, and Gemini.' 'By surfacing real-time insights on trending topics, sentiment shifts, and new opportunities, we're giving our clients a strategic advantage, enabling them to protect their brand reputation, craft smarter communication strategies, and move at the speed of AI-driven conversations.' Meltwater is committed to growing source models, deepening analytics and maintaining comprehensive coverage as new LLMs emerge in this dynamic field. ALSO READ: Meltwater Launches AI Teammate Mira The Martechvibe team works with a staff of in-house writers and industry experts. View More Locala's omnichannel advertising platform leverages granular insights and cutting-edge AI to help marketers plan, activate, and measure campaigns that are personalised to the local consumer. 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VISIT WEBSITE Semrush is an online visibility management and content marketing SaaS platform, offering marketing analytics tools to global businesses. Its open-source analytical tools include Market Explorer and Traffic Analytics for understanding market trends and website traffic respectively. VISIT WEBSITE Nielsen is a global audience insights, data and analytics solution provider, helping marketers measure what people listen to and watch. It offers a comprehensive, AI-powered Nielsen Marketing Cloud platform with sub-products such as Audience Segments, Scarborough, and Advanced Audiences to understand audiences for different targeting initiatives. VISIT WEBSITE MoEngage is a full-stack marketing automation platform, offering consumer insights and analytics solutions for marketers to understand customer LTV. With MoEngage Analytics, they can measure user engagement, spot behavioural patterns, and act on retention to prevent app uninstalls. 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Its mobile-friendly Sell app has the functionalities of geolocation, helping sales and marketing teams. Offering an all-in-one CRM platform, organisations can implement use cases like prospecting, engagement, lead generation and communication capabilities. VISIT WEBSITE SugarCRM is a global CRM software provider, helping marketing, sales, and service teams improve efficiency through automation, data, and intelligence in near real-time. It offers Sugar Market, an all-in-one marketing automation platform that helps marketers to automate their campaign with higher ROI. VISIT WEBSITE Salesforce is a one-stop sales and support CRM software that regularly updates customer records, tracks emails and calls, and creates organised support processes for quicker customer responses. Its simple and scalable infrastructure is ideal for businesses of all sizes. VISIT WEBSITE Pipedrive stands out with its emphasis on automation, tailorability, and seamless integration. Purposefully built to enhance the efficiency and productivity of sales professionals, this CRM solution has an intuitive setup and robust capabilities. It facilitates lead generation, comprehensive sales analytics, and seamless business expansion. VISIT WEBSITE Oracle NetSuite CRM, a component of Oracle's business software suite, is for all midsize and booming businesses that want a comprehensive, integrated CRM solution with ERP capabilities. Using it, customers and partners can directly interact with the platform, freeing the additional work load for their sales team. VISIT WEBSITE Microsoft Dynamics 365 Sales represents a robust cloud-based CRM solution brimming with features such as pipeline assessment, relationship analytics, and conversational intelligence. It utilises AI-powered insights to provide actionable intelligence via predictive analytics, lead scoring and sentiment analysis. VISIT WEBSITE Less Annoying is a CRM software that utilises a straightforward search feature within its contact management system, making it easy to track contacts. It is ideal for small-sized businesses and offers a highly intuitive and user-friendly interface. VISIT WEBSITE Insightly offers CRM software solutions for enterprises looking to understand their audience data across various marketing functions. It integrates seamlessly with third-party apps, streamlining workflow automation, including bulk emailing and report generation. VISIT WEBSITE HubSpot's sleek dashboard with consolidated CRM tools simplify complex customer data, further transforming it into meaningful insights. Complementing typical CRM functionalities, HubSpot provides tailored options, including conversation intelligence and email monitoring. VISIT WEBSITE Apptivo delivers adaptable and web-based CRM solutions, enabling marketing and sales teams to streamline all customer service requirements across various devices and browsers. Despite its focused feature set, it encompasses over 65 interconnected applications alongside a robust sales pipeline management tool, ensuring efficient tracking of potential leads without any downtime. VISIT WEBSITE Sitecore offers composable cloud solutions with its flagship products, Sitecore Experience Platform(XP) and Sitecore Experience Manager (XM). They help marketers to overcome scalability challenges. Some of its features include intuitive visual editing, headless delivery, marketing automation, scalable personalisation, data and machine learning capabilities. VISIT WEBSITE Salesforce Experience Cloud is a platform that helps enterprises link clients, partners, and employees to securely exchange information and documents. Built on its Customer 360 platform, Salesforce's DXP ensures seamless integration with any solution in the Salesforce ecosystem. VISIT WEBSITE Oracle Cloud offers a comprehensive suite of platform-based marketing automation solutions for personalised B2B and B2C automation campaigns. Some of its featured products are Eloqua Marketing Automation, CrowdTwist Loyalty and Engagement, and Unity Customer Data Platform. VISIT WEBSITE Optimizely is a digital experience platform (DXP) provider that offers Optimizely One, an easy-to-use and fully integrated suite. It provides a single, unified workflow with thoughtfully embedded AI and machine-learning algorithms, accelerating work across the entire marketing lifecycle. VISIT WEBSITE OpenText offers a cloud-native, scalable platform for enterprises to streamline their marketing functions. It provides fully composable content management, digital asset management, creative workflows, personalisation, targeting and customer data technologies in one place, ensuring a holistic approach to B2B, B2E and B2C experiences. VISIT WEBSITE Neptune DXP is a PaaS(Platform-as-a-Service) provider, helping marketing teams build custom apps based on modular, reusable application building blocks. The company offers flexible environments to businesses across different verticals, further providing personalised digital solutions at scale. VISIT WEBSITE Magnolia is a composable DXP that comes with no-code connector packs and low-code micro-frameworks for third-party integrations. It also offers an open-source version alongside its commercial plans enabling enterprises to build tailored use cases. VISIT WEBSITE Liferay DXP helps marketers deliver personalised and connected digital experiences across a broad range of channels, including customer portals, websites, intranets, mobile apps, and connected devices. It offers intuitive CMS, user analytics, and site management tools that businesses need to launch, test and optimise digital experiences for faster go-to-market. VISIT WEBSITE Powered by IBM Consulting, IBM iX offers a composable DXP, providing a comprehensive solution to make enterprises' systems future-ready. Utilising its data-driven insights and intelligent workflows, marketers can design and deliver human-centred experiences across the customer lifecycle. VISIT WEBSITE HCL Digital Experience (DX), forms part of a wider HCL Customer Experience (CX) product portfolio, offering core capabilities such as content management, DAM, CDP called Signals, and low-code application development. It provides services in government, life sciences, insurance, financial services, and other verticals. VISIT WEBSITE Contentstack is a headless CMS and Composable Digital Experience Platform (DXP) solution provider that helps marketers gain a competitive edge. It recently launched into Google Cloud Marketplace, and is also available on Microsoft Azure and AWS. It seamlessly enables mid-market brands to adopt its omnichannel campaign engine to drive higher conversions and sales. VISIT WEBSITE Bloomreach Commerce Experience Cloud provides businesses an edge with its modular capabilities: Content Management System (CMS), Discovery features for search and merchandising optimisation, and Engagement tools such as Customer Data Platforms (CDP) for personalisation and analytics. VISIT WEBSITE Adobe Experience Cloud offers a comprehensive set of services specifically designed to address the day-to-day requirements for personalised customer experience at scale. Its platform helps manage different digital content and assets to improve customer satisfaction. Some of its products include Adobe Gen Studio, Experience Manager Sites, Real-time CDP, and Marketo Engage. VISIT WEBSITE Acquia offers DXP solutions, comprising of two main elements: Acquia Drupal Cloud and Acquia Marketing Cloud. It can be accessed in both platform-as-a-service (PaaS) and software-as-a-service (SaaS) with additional components such as Site Factory for multisite management, digital asset management (DAM), CDP, personalisation, and Campaign Studio. VISIT WEBSITE
TechCrunch
24-07-2025
- TechCrunch
AI slop and fake reports are exhausting some security bug bounties
So-called AI slop, meaning LLM-generated low quality images, videos, and text, has taken over the internet in the last couple of years, polluting websites, social media platforms, at least one newspaper, and even real-world events. The world of cybersecurity is not immune to this problem, either. In the last year, people across the cybersecurity industry have raised concerns about AI slop bug bounty reports, meaning reports that claim to have found vulnerabilities that do not actually exist, because they were created with a large language model that simply made up the vulnerability, and then packaged it into a professional-looking writeup. 'People are receiving reports that sound reasonable, they look technically correct. And then you end up digging into them, trying to figure out, 'oh no, where is this vulnerability?',' Vlad Ionescu, the co-founder and CTO of RunSybil, a startup that develops AI-powered bug hunters, told TechCrunch. 'It turns out it was just a hallucination all along. The technical details were just made up by the LLM,' said Ionescu. Ionescu, who used to work at Meta's red team tasked with hacking the company from the inside, explained that one of the issues is that LLMs are designed to be helpful and give positive responses. 'If you ask it for a report, it's going to give you a report. And then people will copy and paste these into the bug bounty platforms and overwhelm the platforms themselves, overwhelm the customers, and you get into this frustrating situation,' said Ionescu. 'That's the problem people are running into, is we're getting a lot of stuff that looks like gold, but it's actually just crap,' said Ionescu. Just in the last year, there have been real-world examples of this. Harry Sintonen, a security researcher, revealed that the open source security project Curl received a fake report. 'The attacker miscalculated badly,' Sintonen wrote in a post on Mastodon. 'Curl can smell AI slop from miles away.' In response to Sitonen's post, Benjamin Piouffle of Open Collective, a tech platform for nonprofits, said that they have the same problem: that their inbox is 'flooded with AI garbage.' One open-source developer, who maintains the CycloneDX project on GitHub, pulled their bug bounty down entirely earlier this year after receiving 'almost entirely AI slop reports.' The leading bug bounty platforms, which essentially work as intermediaries between bug bounty hackers and companies who are willing to pay and reward them for finding flaws in their products and software, are also seeing a spike in AI-generated reports, TechCrunch has learned. Contact Us Do you have more information about how AI is impacting the cybersecurity industry? We'd love to hear from you. From a non-work device and network, you can contact Lorenzo Franceschi-Bicchierai securely on Signal at +1 917 257 1382, or via Telegram and Keybase @lorenzofb, or Do you have more information about how AI is impacting the cybersecurity industry? We'd love to hear from you. From a non-work device and network, you can contact Lorenzo Franceschi-Bicchierai securely on Signal at +1 917 257 1382, or via Telegram and Keybase @lorenzofb, or email . Michiel Prins, the co-founder and senior director of product management at HackerOne, told TechCrunch that the company has encountered some AI slop. 'We've also seen a rise in false positives — vulnerabilities that appear real but are generated by LLMs and lack real-world impact,' said Prins. 'These low-signal submissions can create noise that undermines the efficiency of security programs.' Prins added that reports that contain 'hallucinated vulnerabilities, vague technical content, or other forms of low-effort noise are treated as spam.' Casey Ellis, the founder of Bugcrowd, said that there are definitely researchers who use AI to find bugs and write the reports that they then submit to the company. Ellis said they are seeing an overall increase of 500 submissions per week. 'AI is widely used in most submissions, but it hasn't yet caused a significant spike in low-quality 'slop' reports,' Ellis told TechCrunch. 'This'll probably escalate in the future, but it's not here yet.' Ellis said that the Bugcrowd team who analyze submissions review the reports manually using established playbooks and workflows, as well as with machine learning and AI 'assistance.' To see if other companies, including those who run their own bug bounty programs, are also receiving an increase in invalid reports or reports containing non-existent vulnerabilities hallucinated by LLMs, TechCrunch contacted Google, Meta, Microsoft, and Mozilla. Damiano DeMonte, a spokesperson for Mozilla, which develops the Firefox browser, said that the company has 'not seen a substantial increase in invalid or low quality bug reports that would appear to be AI-generated,' and the rejection rate of reports — meaning how many reports get flagged as invalid — has remained steady at 5 or 6 reports per month, or less than 10% of all monthly reports. Mozilla's employees who review bug reports for Firefox don't use AI to filter reports, as it would likely be difficult to do so without the risk of rejecting a legitimate bug report,' DeMonte said in an email. Microsoft and Meta, companies that have both bet heavily on AI, declined to comment. Google did not respond to a request for comment. Ionescu predicts that one of the solutions to the problem of rising AI slop will be to keep investing in AI-powered systems that can at least perform a preliminary review and filter submissions for accuracy. In fact, on Tuesday, HackerOne launched Hai Triage, a new triaging system that combines humans and AI. According to HackerOne spokesperson Randy Walker, this new system leveraging 'AI security agents to cut through noise, flag duplicates, and prioritize real threats.' Human analysts then step in to validate the bug reports and escalate as needed. As hackers increasingly use LLMs and companies rely on AI to triage those reports, it remains to be seen which of the two AIs will prevail.
Techday NZ
14-07-2025
- Business
- Techday NZ
Goodbye SEO, hello GEO: How AI is reshaping brand discovery
As language models replace traditional search, brands must master generative engine optimisation to stay visible In May, news emerged that sent ripples through the tech world: Google searches in Apple's Safari had apparently dropped for the first time in 22 years, according to testimony made by Apple's Eddy Cue during Google's antitrust trial. While later Google countered that "query growth" is up, the contradiction itself reveals a shift that's already underway. Whether the reality is declining searches or changing search patterns, the trend points in one direction: people are increasingly turning to LLMs for answers. Ask ChatGPT about the best car brands for families, and you'll get a curated list. Search for laptop recommendations, and the AI serves up specific models with reasoning. But notice which brands make those lists and which don't. This represents more than a technological preference. The rapid transition from traditional search engines to AI-powered language models represents a complete restructuring of the discovery layer between brands and customers. And many businesses haven't noticed they're already losing. This trend has given rise to what is being called generative engine optimisation (GEO), the new discipline of optimising content for AI-powered responses rather than traditional search rankings. The visibility challenge The shift from traditional search engines to AI-powered language models represents a complete reshaping of how consumers discover, evaluate, and engage with brands. Those that fail to recognise and respond to this shift risk becoming invisible at the moment of decision. Brands that are not surfaced in LLM-generated responses will see a significant decline in visibility, resulting in downstream impacts on customer acquisition, brand relevance, and market competitiveness. Importantly, this isn't a reflection of product quality, but of digital discoverability: if a brand isn't mentioned, trusted, or properly structured in the sources LLMs rely on, it may simply not exist in the eyes of the AI, or the customer. This transition marks a new brand-customer dynamic, where visibility is no longer about search engine rankings alone, but about being contextually relevant, credibly cited, and machine-readable. Brands that embrace this reality early by adapting content, enhancing structured data, and embedding themselves in trusted digital ecosystems, will establish a lasting competitive edge. Those that delay will not merely fall behind, they risk being excluded from the AI-powered discovery layer entirely. Who wins and who loses While the shift toward AI-mediated discovery poses challenges across all industries, the impact won't be uniform. The degree to which brands face existential risk from this transition depends largely on the nature of their products, customer relationships, and purchase drivers. Understanding these differences is critical for prioritising response strategies and resource allocation. Some purchases are driven by emotion or identity rather than logic, price, or features. Luxury fashion and high-end cars fall into this category, and as a result, are less likely to be impacted by shifts in consumer decision-making. In contrast, products like utilities are essential, broadly interchangeable, and often chosen based on price or promotional offers rather than brand loyalty. This divide will deepen as AI agents begin to play larger roles in decision-making and action pathways. When decision-making occurs without humans in the loop, brand presence such as mental availability becomes less relevant. Instead, the agent's choices will be driven primarily by product attributes, features, and consumer reviews. Consider a future where your AI assistant automatically switches your energy provider based on quarterly rate comparisons, or books travel based on optimal price-to-convenience ratios. As the way people search and discover products changes, brands that adapt to this new environment will be best placed to succeed. This means actively engaging with how AI systems interpret and present information. Mastery of tools like prompt engineering, investment in training partnerships, or the development of custom GPTs can all help confirm products and services are accurately and favourably surfaced in AI-mediated environments. Brands that fail to understand how their audiences now phrase questions, conduct research, or engage with offerings will miss opportunities to evolve. Without these insights, businesses won't be able to redesign digital experiences, particularly websites, to support discovery and decision-making in an AI-driven Brands Must Do Where they once poured much marketing effort into search engine optimisation (SEO), brands must now rethink their digital presence for GEO, optimising not just for humans, but for the machines mediating those interactions. A brand's digital presence and content need to be more conversational and context-rich, rather than just keyword-dense. At BRX, we specialise in AI-driven marketing and have developed strategies to help drive GEO success: Audit your brand's presence across trusted sources. Are you mentioned on CHOICE, Canstar, Reddit, Whirlpool? If not, why not? Update your structured data. Use schema markup and keep pricing, availability, and product specifications always accurate. Drive positive reviews. Be a part of brand dialogue that matters to your category like Trustpilot, Google, TripAdvisor. Optimise for natural language. Rewrite content to reflect how people actually ask questions in LLMs, not keyword-stuffing. Format your language for skim readers and scanners with a "too long; didn't read." Create content that simplifies decisions. Think comparison tables, FAQs, expert explainers, and product fit guides. These steps form the foundation of AI-ready brand presence, but success requires more than checking boxes. The brands that will really thrive in this environment will also share some common characteristics. At BRX, we think brands that win will be those who: Sit outside the dynamic of price and features Create conversational content that answers real questions Prioritise structured clarity in product and service info Maintain consistency across official and third-party sources Earn trust through verified experiences, not just promises Provide highly specific answers to hyper-individual questions In this new environment, the marketer's job is no longer just to shape consumer perception but to influence the AI's perception of their brand. To "win" in AI-generated conversations, content flooding is no longer just a visibility tactic, it's a visibility imperative. Brands that dominate the content space are disproportionately represented in LLM outputs. Flooding without a customer-centric lens, however, risks damaging the post-click experience. The challenge is balancing volume with quality. The emerging reality is that websites are increasingly serving LLMs first, customers second. This creates a tension: you may be designing an experience that LLMs find useful, but human users do not. Time to act AI systems now influence how customers discover brands, and brands need to get out ahead of this. As AI and AI agents will be increasingly making decisions without human input, brands need to audit their AI visibility, create conversational content, and balance quantity with quality in their digital presence. The first step is simple but critical: audit what AI systems currently say about your brand. Ask multiple LLMs about your product category and see if you appear. If you don't, investigate the sources they cite and understand what ecosystems are influencing their responses. Modern LLMs with research functions provide sources that serve as helpful research starting points. Use this intelligence to understand where you need to appear to start showing up in LLM results. Given the complexity and rapid evolution of AI systems, partnering with specialists who understand this landscape can accelerate your progress. BRX helps brands navigate GEO with AI-native strategies that deliver measurable improvements in AI visibility and engagement. The brands that recognise this shift early and master GEO won't just maintain their market position; they'll capture market share from competitors who remain focused on traditional search optimisation. In a world where AI increasingly mediates brand discovery, being invisible to artificial intelligence means being invisible to customers." This emphasises the value proposition of working with experts who understand the complexity and fast-moving nature of AI, rather than trying to figure it out alone.
Business Wire
22-04-2025
- Automotive
- Business Wire
SoundHound AI Joins Forces with Tencent Intelligent Mobility to Bring World Class Conversational AI to the Intelligent Cockpits of Global Auto Brands
SANTA CLARA, Calif.--(BUSINESS WIRE)--SoundHound AI, Inc. (NASDAQ: SOUN), a global leader in voice artificial intelligence, today announced that it will be working with Tencent Intelligent Mobility, which is part of Tencent's Cloud and Smart Industries Group (CSIG) business, to bring its world-class voice and conversational AI capabilities to Tencent Intelligent Mobility's cloud-based solutions for the automotive industry. The collaboration will enable Tencent Intelligent Mobility to deliver dynamic, localized user experiences to automotive players across geographies that are looking to provide end users with seamless handsfree access to a range of in-vehicle applications. Tencent Intelligent Mobility is working on integrating SoundHound Chat AI Automotive, the most advanced in-vehicle voice assistant on the market, to give drivers and passengers access to a range of apps, car controls, and entertainment domains (including major audiovisual streaming services) – as well as LLM-powered generative AI responses – just through natural speech. SoundHound's conversational voice intelligence is capable of handling complex conversational questions and intelligently filtering responses to ensure the user gets relevant, useful responses – whether they are asking for flight times, navigation, sports scores, or more detailed information like travel recommendations or local history. The company's proprietary arbitration technology also works to help automakers eliminate the risk associated with AI hallucinations and LLM-generated misinformation. Users can ask detailed questions and continue the conversation, seamlessly interacting with external knowledge sources and in-vehicle controls interchangeably. For example: 'What are some hidden gems to visit around Shanghai?' "What is the weather like there now?" 'Can you recommend a hotel with a rooftop view of the skyline?' 'Where's the nearest EV charging station with a café nearby?' 'We're excited to be working with Tencent Intelligent Mobility to bring their vision for a dynamic, intuitive infotainment platform to life,' said Tom Park, Vice President of Business Development, Asia at SoundHound AI. 'Our voice AI will play a critical role in giving drivers safe, hands-free access to a vast range of voice-activated content, changing the way that drivers and passengers interact with their vehicles and creating the intelligent in-vehicle experience of the future.' 'We're thrilled to explore new user experience in the intelligent cockpit leveraging SoundHound AI's sophisticated in-vehicle voice assistant powered by LLM,' said Dr. Pei Shen, General Manager of Strategy at Tencent Intelligent Mobility. 'We share the vision of SoundHound AI to bring digital content and digital services to drivers and passengers in a safe and intuitive way.' This partnership between SoundHound AI and Tencent Intelligent Mobility demonstrates the commitment on behalf of both companies to providing localized, high-quality voice AI solutions for a vast range of global markets. Currently, SoundHound provides solutions to a range of automakers globally in over 25 languages. SoundHound will participate in the 2025 TIME DAY, Tencent Intelligent Mobility Ecosystem Day, on April 22, 2025. Tom Park, the company's VP of Asia-Pacific Business Development, Automotive, will join the 'Globalization Deep-dive' Sub-forum panel to discuss how building local ecosystems can drive global growth. In addition, Park will deliver a keynote at the forum 'Navigating the AI Frontier: Opportunities and Challenges for the Automotive Industry in the AI Era,' co-hosted by the Shanghai Council for the Promotion of International Trade (CCPIT Shanghai) and Tencent Cloud. His talk, titled 'Voice AI Empowering Intelligent Mobility: How Voice AI Can Enhance Mobility Services and the User Experience,' will take place on April 23 from 15:45 to 15:55. Learn more about SoundHound AI's Automotive solutions: About SoundHound AI SoundHound (Nasdaq: SOUN), a global leader in conversational intelligence, offers voice and conversational AI solutions that let businesses offer incredible experiences to their customers. Built on proprietary technology, SoundHound's voice AI delivers best-in-class speed and accuracy in numerous languages to product creators and service providers across retail, financial services, healthcare, automotive, smart devices, and restaurants via groundbreaking AI-driven products like Smart Answering, Smart Ordering, Dynamic Drive-Thru, and Amelia AI Agents. Along with SoundHound Chat AI, a powerful voice assistant with integrated Generative AI, SoundHound powers millions of products and services, and processes billions of interactions each year for world class businesses.
Associated Press
22-04-2025
- Automotive
- Associated Press
SoundHound AI Joins Forces with Tencent Intelligent Mobility to Bring World Class Conversational AI to the Intelligent Cockpits of Global Auto Brands
SANTA CLARA, Calif.--(BUSINESS WIRE)--Apr 21, 2025-- SoundHound AI, Inc. (NASDAQ: SOUN), a global leader in voice artificial intelligence, today announced that it will be working with Tencent Intelligent Mobility, which is part of Tencent's Cloud and Smart Industries Group (CSIG) business, to bring its world-class voice and conversational AI capabilities to Tencent Intelligent Mobility's cloud-based solutions for the automotive industry. The collaboration will enable Tencent Intelligent Mobility to deliver dynamic, localized user experiences to automotive players across geographies that are looking to provide end users with seamless handsfree access to a range of in-vehicle applications. This press release features multimedia. View the full release here: SoundHound AI will be working with Tencent Intelligent Mobility to bring its world-class voice and conversational AI capabilities to its cloud-based solutions for the automotive industry. Tencent Intelligent Mobility is working on integrating SoundHound Chat AI Automotive, the most advanced in-vehicle voice assistant on the market, to give drivers and passengers access to a range of apps, car controls, and entertainment domains (including major audiovisual streaming services) – as well as LLM-powered generative AI responses – just through natural speech. SoundHound's conversational voice intelligence is capable of handling complex conversational questions and intelligently filtering responses to ensure the user gets relevant, useful responses – whether they are asking for flight times, navigation, sports scores, or more detailed information like travel recommendations or local history. The company's proprietary arbitration technology also works to help automakers eliminate the risk associated with AI hallucinations and LLM-generated misinformation. Users can ask detailed questions and continue the conversation, seamlessly interacting with external knowledge sources and in-vehicle controls interchangeably. For example: 'We're excited to be working with Tencent Intelligent Mobility to bring their vision for a dynamic, intuitive infotainment platform to life,'said Tom Park, Vice President of Business Development, Asia at SoundHound AI.'Our voice AI will play a critical role in giving drivers safe, hands-free access to a vast range of voice-activated content, changing the way that drivers and passengers interact with their vehicles and creating the intelligent in-vehicle experience of the future.' 'We're thrilled to explore new user experience in the intelligent cockpit leveraging SoundHound AI's sophisticated in-vehicle voice assistant powered by LLM,'said Dr. Pei Shen, General Manager of Strategy at Tencent Intelligent Mobility.'We share the vision of SoundHound AI to bring digital content and digital services to drivers and passengers in a safe and intuitive way.' This partnership between SoundHound AI and Tencent Intelligent Mobility demonstrates the commitment on behalf of both companies to providing localized, high-quality voice AI solutions for a vast range of global markets. Currently, SoundHound provides solutions to a range of automakers globally in over 25 languages. SoundHound will participate in the 2025 TIME DAY, Tencent Intelligent Mobility Ecosystem Day, on April 22, 2025. Tom Park, the company's VP of Asia-Pacific Business Development, Automotive, will join the 'Globalization Deep-dive' Sub-forum panel to discuss how building local ecosystems can drive global growth. In addition, Park will deliver a keynote at the forum 'Navigating the AI Frontier: Opportunities and Challenges for the Automotive Industry in the AI Era,' co-hosted by the Shanghai Council for the Promotion of International Trade (CCPIT Shanghai) and Tencent Cloud. His talk, titled 'Voice AI Empowering Intelligent Mobility: How Voice AI Can Enhance Mobility Services and the User Experience,' will take place on April 23 from 15:45 to 15:55. Learn more about SoundHound AI's Automotive solutions: About SoundHound AI SoundHound (Nasdaq: SOUN), a global leader in conversational intelligence, offers voice and conversational AI solutions that let businesses offer incredible experiences to their customers. Built on proprietary technology, SoundHound's voice AI delivers best-in-class speed and accuracy in numerous languages to product creators and service providers across retail, financial services, healthcare, automotive, smart devices, and restaurants via groundbreaking AI-driven products like Smart Answering, Smart Ordering, Dynamic Drive-Thru, and Amelia AI Agents. Along with SoundHound Chat AI, a powerful voice assistant with integrated Generative AI, SoundHound powers millions of products and services, and processes billions of interactions each year for world class businesses. View source version on CONTACT: Media Contact Gianna Arantes [email protected] 201-815-9852 KEYWORD: UNITED STATES NORTH AMERICA ASIA PACIFIC CALIFORNIA INDUSTRY KEYWORD: SOFTWARE INTERNET AUTOMOTIVE ARTIFICIAL INTELLIGENCE DATA MANAGEMENT TECHNOLOGY VOIP VEHICLE TECHNOLOGY SOURCE: SoundHound AI, Inc. Copyright Business Wire 2025. PUB: 04/21/2025 09:02 PM/DISC: 04/21/2025 09:02 PM
