Latest news with #LalitAhuja
Time of India
22-07-2025
- Business
- Time of India
Multinationals set up GCCs in India to bypass AI talent war: FT report
Non-tech multinational companies struggling to hire artificial intelligence (AI) engineers in their home countries are now turning to India. The AI talent war among tech giants such as Alphabet, Meta and OpenAI has pushed these companies, including McDonald's and UK-based insurer Bupa , to establish global capability centres (GCCs) in India, British business daily Financial Times reported. These centres, once focused on support services, are now handling functions ranging from real-time equipment monitoring to personalised customer deep and scalable AI talent pool makes it an attractive hub for such functions, Lalit Ahuja, CEO of consultancy ANSR, told FT. He noted that GCCs are becoming the 'strategic AI backbone' of many chain Tesco, for example, repurposed its GCC in 2019 to focus on AI-based solutions that cut operational costs. Sumit Mitra, CEO of Tesco Business Solutions, told FT that the Bengaluru-based centre, with nearly 5,000 employees, shifted from 'labour arbitrage' to 'intellectual arbitrage'. One of its major contributions—centralised refrigerator temperature monitoring—has saved millions of pounds annually in food having one of the world's largest pools of tech workers, India lags behind the US and China in AI innovation. GCCs could help bridge that gap by offering access to advanced resources such as large language models from global centres allow companies to keep AI development in-house, turning them into innovation hubs that can feed new technologies back into global operations, said Rohan Lobo, south Asia lead for GCCs at have moved ahead from routine support roles to high-value tasks such as agentic AI and advanced analytics, said Jaspreet Singh, head of Grant Thornton Bharat's GCC practice. However, challenges persist in limited digital and physical infrastructure outside major cities, and there is an urgent need to train and retain talent, he back office industry has grown from $11.5 billion in 2010 to $65 billion in 2023, employing 1.8 million people. Brokerage Goldman Sachs reports that research and development now makes up 55% of GCC also has an advantage in price amid the current AI talent war, which may lead to some jobs in the space being routed AI talent generally costs around 15–25% of what companies pay in global hubs such as the US, particularly for senior and research-level roles, according to AMS in the US, UK or Europe are almost five times more than the Indian average for similar skill sets, as per Teamlease Digital. For mid-level skill roles, such as machine language engineers or data scientists with experience, the salary difference is about two to three times.
United News of India
13-07-2025
- Business
- United News of India
ANSR to set up 200 new GCCs in next 5-year globally including India
Hyderabad, July 12 (UNI) ANSR, a global market leader in setting up Global Capability Centres (GCCs) and operating centres, on Saturday said it is planning to set up 200 new GCCs in the next 5 years globally. Of the 200 new centres, 80 percent of them will be within India, and 20 percent will be in Eastern Europe and in Latin America and Philippines, said the company Founder and CEO Lalit Ahuja. We inaugurated our new office at Hitech City in Hyderabad on Friday, he said. Currently, we have set up 170 GCCs with Rs 20,000 crore investments in different parts of the country and almost close to 2 lakh employees who work for these 170 different centres. In the next five years we'll see more emerging tier two cities that will start picking up, he said. The newly inaugurated Hyderabad centre capacity is 2,000. We're also one of the largest infrastructure companies in India, because every time a GCC comes in, they need office space. He said that we have almost 12 million square feet of space that we manage for these companies in setting up these centres. Our primary business is helping large global multinationals to set up their centres in locations like India, where we have set up centres in Bangalore, Hyderabad, Pune, and NCR area. He said that we are also actively growing in Chennai (Tamil Nadu), where we are going to set up a GCC with Rs 50 crore-odd investments with a private partnership, and also Visakhapatnam in Andhra Pradesh. The Chennai GCC is also beginning with the fourth quarter of 2025, he said. We recently announced a partnership with the Andhra Pradesh government to set up GCC innovation campus in the Madhurawada IT cluster in Visakhapatnam, and it is actually the first time this centre has been developed under Public Private Partnership (PPP), he said the centre will come up next year and is expected to generate over 10,000 jobs over the next five years. Without disclosing investments in Vizag GCC centre, he said the Vizag innovation campus will become a preferred destination for leading global enterprises, he informed. We are also looking to spread our footprint in other states in India – Odisia, Gujara, Madhya Pradesh and Maharashtra, he said. We are adding a new center every 4-5 months because there is so much global demand. We are the largest in the business; he said that we grew at about 40 per cent every year against 25-26 per cent growth in 10 years back. We are trying to spend Rs 3,000- Rs 4,000 crore and we totally hire about 12,000 a year in the country and Hyderabad about 5,000. UNI KNR ARN
Business Wire
09-07-2025
- Business
- Business Wire
ansrsource Partners with ANSR to Transform GCC Workforce Through Strategic Learning Initiative
AUSTIN, Texas--(BUSINESS WIRE)-- ansr source, a global leader in learning transformation and corporate training optimization, today announced a strategic partnership with ANSR, the world's largest enabler of Global Capability Centers (GCCs), to establish enterprise-scale learning ecosystems that will fundamentally reshape talent development across India's rapidly expanding GCC landscape. This industry-defining collaboration leverages ansr source's two decades of expertise alongside ANSR's proven GCC delivery methodology to accelerate workforce transformation in the world's most dynamic learning economy. "This exclusive Learning & Development partnership with ansrsource represents a strategic inflection point in how we architect talent ecosystems for global enterprises." "This exclusive Learning & Development partnership with ansr source represents a strategic inflection point in how we architect talent ecosystems for global enterprises," said Lalit Ahuja, ANSR Founder and CEO. "By integrating advanced learning methodologies into our GCC delivery model, we are enabling our clients to achieve unprecedented levels of operational excellence and business performance. This initiative directly supports the transformation agendas of Fortune 500 enterprises establishing their capabilities in India." ansr source's proven learning infrastructure will deploy cutting-edge methodologies including AI-powered personalized learning paths, immersive simulation environments, and real-time performance analytics to deliver measurable impact at scale. GCCs are projected to achieve 25% improvement in employee retention rates and 45% acceleration in leadership development timelines following the implementation of ansr source's learning ecosystems. 'We're excited to employ our innovative approach to upskill a rapidly evolving workforce,' said Rajiv Narayana, ansr source President and CEO. 'This is our first foray into the APAC market and a chance to deliver transformational learning optimization to support accelerated business acquisition, improved operational maturity, and faster deployment of business-critical competencies for participating GCCs.' "Having helped catalyze India's knowledge economy, this next chapter is about designing for excellence at scale," said Darin Narayana, ansr source Co-Founder and Chairman, and original ANSR visionary. "Together, we will deliver millions of hours of capability building annually, establishing India-based GCCs as the global benchmark for learning-led workforce transformation." About ansrsource ansr source empowers learning and elevates performance by solving training and education workflow challenges, scaling them reliably, and continually making them more effective and affordable. Their adaptive workforce and agile processes drive their ability to deliver AI-enabled learning solutions geared toward helping clients deliver results—including enhanced engagement, competency, operational excellence, and stronger financial outcomes. Learn Toward Tomorrow; Outperform Today. Learn more at About ANSR ANSR partners with the world's leading businesses to build, manage, and scale high-performing Global Capability Centers (GCCs) that accelerate innovation, enable transformation, solve complex challenges, and drive operational efficiency through fully integrated, in-house teams. Their end-to-end solutions simplify global operations by seamlessly integrating workforce, HR, workspace, and compliance across premier talent hubs. Learn more at
Business Standard
19-06-2025
- Business
- Business Standard
Ferguson Launches Global Capability Center Powered by ANSR in Bengaluru
PRNewswire Bengaluru (Karnataka) [India], June 19: Ferguson, the largest value-added distributor serving the specialized professional in their $340B residential and non-residential North American construction market, announced the launch of its Global Capability Center (GCC) powered by ANSR, in Bengaluru. This new center marks a significant milestone in Ferguson's digital transformation journey and its commitment to delivering world-class customer experiences through innovation and technology. In partnership with ANSR, a global leader in establishing and operating GCCs, the Ferguson GCC will serve as a strategic extension of its operations, playing a significant role in driving technology innovation and operational efficiencies. Ferguson's investment in India is a strategic extension of its operations, aimed at meeting evolving customer needs. "This is not just about scaling technology, it's about building a future-ready organization," said Arvind Rathore, Acting Managing Director for the Ferguson GCC powered by ANSR. "Our Bengaluru GCC is a strategic investment to ensure constant innovation and development capabilities. We're excited to be in a city known for its technology leadership, and we're building a team that will help drive digital solutions for the specialized trade professional." The GCC will play a critical role in enabling Ferguson's technology roadmap, particularly in areas such as software engineering, AI, Enterprise Resource Planning, Customer Relationship Management, data science, analytics and network operations. Lalit Ahuja, Founder & CEO of ANSR said, "The Ferguson GCC powered by ANSR reflects the company's long-term commitment to technology-led growth, and ANSR is proud to partner in creating a high-performing innovation engine in India that complements Ferguson's growth strategy." Rather than a relocation of roles, the Ferguson GCC powered by ANSR will play a complementary role by driving scalability, speed and agility across global development initiatives. The center offers exciting career opportunities for India's top tech talent and is expected to scale to many key positions across technology functions over the next five years, with more than 50 associates already on board. In the near future, the center will also house several key leadership roles. The Ferguson GCC is focused on creating an environment where engineers and innovators can work with the latest technologies and professionals in India will have the opportunity to build next-generation solutions for one of the world's largest and most critical industries. About Ferguson Ferguson (NYSE: FERG) (LSE: FERG) is the largest value-added distributor serving the specialized professional in our $340B residential and non-residential North American construction market. We help make our customers' complex projects simple, successful and sustainable by providing expertise and a wide range of products and services from plumbing, HVAC, appliances, and lighting to PVF, water and wastewater solutions, and more. Headquartered in Newport News, Va., Ferguson has sales of $29.6 billion (FY'24) and approximately 35,000 associates in nearly 1,800 locations. For more information, please visit About ANSR ANSR is the definitive global leader in establishing and operating Global Capability Centers. With over 175 GCCs established for more than 100 Fortune 500 companies across key innovation hubs in India, Eastern Europe, and Southeast Asia, ANSR combines unparalleled strategic insight, proven execution capabilities, and proprietary technology solutions to help enterprises build and grow their global teams. As pioneers of the GCC as a Service (GaaS) model and creators of the revolutionary 1Wrk platform, ANSR continues to redefine how enterprises achieve operational excellence and accelerate their digital transformation journeys. With over a decade of experience and a team of seasoned GCC experts, ANSR delivers predictable outcomes that enable enterprises to gain competitive advantage through their global capability centers.
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Business Standard
21-05-2025
- Business
- Business Standard
India likely to see at least 30 GCCs with billion-dollar revenue this year
The number of global capability centres (GCC) with revenue of more than $1 billion is expected to hit about 30 this year, up from 24 a year earlier, indicating the growing importance of such organisations in India's technology landscape. Data from Pune-based consultancy Wizmatic shows that for the financial year ended March 31, 2024, there were about 24 GCCs with annual revenue of more than $1 billion. This included big banks such as JP Morgan, Wells Fargo, Citicorp, Barclays, HSBC Software, Standard Chartered, and Bank of America. The number of GCCs with a billion dollars in annual revenue - mainly technology companies like IBM, Dell, Oracle, and Cisco - was just 12 in 2020 before steadily increasing over the past five years. "Looking ahead to FY-2025, we anticipate an additional five to six GCCs will join the $-billion list. The shift toward higher-value innovative services, increased digital adoption, and strategic investments will define the next phase of growth for GCCs in India,' says Sandeep Panat, founding partner of Wizmatic Consulting. Some other companies which are close to the elusive billion-dollar mark and may cross the line this year are Adobe, Salesforce, and US healthcare company Optum. Wizmatic's data is based on filings made by the local units of these companies with the ministry of corporate affairs (MCA). The numbers for the financial year ended March 31, 2025 are yet to be published. The Pune-based company also includes Indian operations of major IT services companies such as Accenture and Capgemini as part of the list because it says the operational model and local legal structure are not very different from the GCC arms of other companies. GCCs are the technology centres of foreign companies in India. They used to be called 'captive' centres but many in the industry now prefer the term GCC given their growing maturity and greater autonomy they enjoy from their headquarters. This is because such centres are seen as an extension of a company's headquarters and are not viewed as just a cost centre with focus on increasing headcount. While the bigger banks and technology companies have thousands of employees in these centres, new-age GCCs usually have smaller headcounts who work on high-end technology. Lalit Ahuja, co-founder and chief executive officer of ANSR – which helps MNCs set up GCCs in India – told Business Standard earlier this month that many GCCs have now morphed into the main enterprises, become contextually empowered, driving business outcomes, and no longer viewed as cost centres unlike a decade ago. 'The thriving GCC industry is best reflected in its financial performance and serves as a key indicator of its success in India. The $-billion GCCs with significant operations in the country generate substantial export revenues that position them as integral players in the nation's economic landscape," says Panat. GCCs with more than $ 1 billion revenue: Year-2020: 12 Year-2021: 14 Year-2022: 17 Year-2023: 19 Year-2024: 24
