Latest news with #LondonNorthwesternRailway
BBC News
16 hours ago
- Business
- BBC News
London Northwestern Railway contactless customers overcharged
A train company has apologised after some customers who made contactless payments were overcharged for up to four London Northwestern Railway passengers were left confused after noticing the cost of their daily commute had recently increased, including Harriet, who said her fare between Hertfordshire and London had gone up by more than £10 per company said a technical issue meant some customers using contactless cards had been overcharged " for some journeys since February 2025".It said the error was corrected on Sunday and that customers were now paying the correct fares. "We apologise for any inconvenience this has caused," a spokesperson said. Harriet, who did not want her surname revealed, who works in public relations in London, said the cost of her commute from Berkhamsted had risen from £22.50 to about £36."I'm massively worried about it - over the weeks, it really adds up," the 29-year-old concerned commuters took to social media to question why their fares had Northwestern Railway said the issue could have affected journeys within its contactless zone, which included stations between London Euston and Bletchley, and its branch line to St Albans could check the price of a contactless pay-as-you-go journey using the Transport for London website, it rail fares in England and Wales rose by 4.6% in March. Follow Beds, Herts and Bucks news on BBC Sounds, Facebook, Instagram and X.
BBC News
2 days ago
- BBC News
Trains between Wolverhampton and Shrewsbury disrupted after points failure
Rail passengers are being warned of potential disruption to their services following a points failure and signalling Rail said the failure between Wolverhampton and Birmingham New Street was causing disruption to journeys between the two stations on Wednesday.A spokesperson said the issue had since been fixed but disruption was expected until 19:00 BST and some trains might be cancelled or delayed by up to 30 Northwestern Railway and West Midlands Railway passengers have been advised tickets can be used on some other services, with some rail replacement bus services in operation. A limited rail replacement bus service would run between Shrewsbury and Wolverhampton at no extra cost, Transport for Wales (TfW) said.A TfW spokesperson advised passengers could use their tickets on Avanti West Coast services between Wolverhampton and Birmingham in both directions "until further notice".A fault with the signalling system between Shrewsbury and Wolverhampton also meant trains between the two stations were delayed by up to 30 minutes, National Rail added. Follow BBC Wolverhampton & Black Country on BBC Sounds, Facebook, X and Instagram.
Yahoo
06-06-2025
- Business
- Yahoo
Railway launches 36 new trains on commuter line
The first rollout of 36 new trains on a commuter line will make a "massive difference" to travellers, a rail operator has said. London Northwestern Railway said the first of its new Class 730/2 fleet will begin running from Monday on the West Cost Mainline, into Euston Station, London, stopping at Northampton, Bletchley, Milton Keynes, and Watford stations. The trains are part of £1bn of investment on the line, the company said. Ian McConnell, its managing director, said the new trains will add 15,000 extra seats every day and increase capacity by 20%. Mr McConnell said the trains would be "more reliable". "These trains are going to make a massive difference. There's going to be 15,000 (extra) seats every single day, that's 20% additional capacity. "They're going to have a much more comfortable, modern, state-of-the-art experience, much more space and much more chance of getting a seat and a much better experience all together." Phil Warner, the chair of the Bedford to Bletchley Rail Users Association, welcomed the increased capacity. "Train were shorter than they should be and could get over crowded, more seats and more space to sit down, means less standing and less crowding. "They'll carry more people which is what rail needs to do to take pressure off the road network." The new trains were built in the UK by Alstom, and feature air conditioning, power points at every seat and improved accessibility, the company added. More trains will come into service from 23 June as more drivers and conductors are trained. Other destinations on the line, including Hemel Hempstead, Leighton Buzzard, Berkhamsted and Kings Langley will have new trains from the end of the year or beginning of 2026. Follow Beds, Herts and Bucks news on BBC Sounds, Facebook, Instagram and X and Northamptonshire news on BBC Sounds, Facebook, Instagram and X. 'We have to take risks to build major railway' 'I just wanted to know where people came from' Full rail service resumes after flood repairs London Northwestern Railway
The Sun
15-05-2025
- The Sun
The best seats on every train and the spots to pick for a quiet journey
BUSY trains are a nightmare for everyone, but there are some tricks to minimise noise and bagging the best seat. A train conductor for London Northwestern Railway knows all the insider secrets on how to have the most comfortable journey - here they are. 4 4 Most of the time all anyone wants on a train is to find a quiet spot, sit back and relax, and one hack to help with that is the ' how busy is my train ' tool. All you have to do is enter your departure station, destination, date, and time. Then you'll be able to find out how busy, or quiet, your train is predicted to be. The calculations are based on the average demand on a typical day, and are split into 'quiet', 'moderate', 'busy', and 'standing expected' levels. The tool even highlights the exact parts of the journey that fall under each category. So when you're struggling to decide on a time to set off, this tool will tell you exactly which slot offers the best chance at finding a seat. And it's not just London Northwestern Railway, other train companies have it too. When the train is guaranteed to be busy, it's suggested you head to either end of the platform. Typically, the middle carriages of a train are always the most popular especially if there are large groups onboard. If you want to go further down the platform and aim for the end carriages, there's likely to be fewer people and less noise. New £18m Scots train station near Glasgow set to open next year 4 Once you've picked a carriage, next comes picking your seat. The advice is to choose a seat away from the toilets or amenities as they are likely to be in use by passengers throughout the journey. Also try not to sit too near the train doors where people will be getting on and off, or standing up to chat, if you don't want to be distracted. The four seater arrangement might be tempting because it usually has legroom, but London Northwestern Railway warns solo passengers to steer clear. The larger seats with tables are a hotspot for larger groups usually of friends or family who will undoubtedly be talking. So if you're looking for a quiet journey, follow these tips and they should help. Sun Travel also discovered a major train hack that allows you to hop-on and hop-off a train to see different destinations with just one ticket. And a little-known trick that could save you hundreds when travelling to Europe by train. 4
