19-05-2025
Edinburgh Trams unveils new contactless payment system
Customers will need to tap their device onto the existing platform validators when they begin their journey, then tap off on the platform after they have disembarked the tram, with the new system charging them the cheapest fare based on the number of journeys made.
The payment system will also be integrated with Lothian Bus Services' existing TapTapCap system, providing commuters a 'seamless' journey across the capital as it caps bus and tram travel across the city at the day ticket rate.
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Weekly travel will also be capped at the weekly rate, so customers are able to travel as much as they would like within the City Zone and only pay the weekly cap fare.
Sarah Singh, head of service delivery, said: 'The delivery of this project reflects months of hard work from colleagues across the business and Lothian Buses, to fully integrate ToTo into their existing system, and we're pleased to be offering our best-ever service to customers across Edinburgh.'
Transport convener for Edinburgh Council, councillor Stephen Jenkinson, added that the launch of the system marked a 'significant milestone' for Edinburgh's public transport network.
'This will allow residents and visitors to travel more efficiently and at the best value with ticket prices automatically capped at the cheapest daily and weekly rate,' he said.
He added: 'Our excellent public transport services is the most inclusive form of travel; it provides an alternative to car use especially for people on lower incomes or with mobility issues.'
'Our integrated public transport system is something we're very proud of here in Edinburgh – compared with similar sized cities we are an example to be celebrated and followed.'
