Latest news with #MCLM
The Citizen
2 days ago
- Business
- The Citizen
How to manage a loved one's Mogale municipal account after their passing
How to manage a loved one's Mogale municipal account after their passing Families are often faced with the responsibility of managing a deceased loved one's affairs, including municipal accounts. To assist during this time, Mogale City Local Municipality (MCLM) has outlined clear steps to help residents manage a deceased estate account efficiently. MCLM communications officer Refilwe Mahlangu shared the following: • Step one: Report the death This allows the municipality to update its records and ensure appropriate handling of the deceased's account. You also need to submit the following documents: • a certified copy of the death certificate • a certified copy of the deceased's ID • a Letter of Executorship or Letter of Authority (issued by the Master of the High Court) • a certified copy of the ID of the person reporting the death • Step two: Request continuation of services if someone remains in the property, you may request that services continue under the deceased's name until the estate is finalised. • Step three: Request a final statement and clearance figures The executor should request an account statement showing any outstanding charges or credits. Clearance figures are necessary if the property will be transferred or sold as part of the estate. • Step four: Include municipal debt or credit in the estate inventory The executor is responsible for listing any municipal debt or credit as part of the estate's assets or liabilities. Payments due to the municipality must be settled from the estate; any refunds or overpayments will be paid into the estate's bank account. For assistance or more information, contact 0861 664 253 or send a WhatsApp to 083 787 2814.
The Citizen
27-07-2025
- Business
- The Citizen
Operation Qoqimali: Payment plans and interest write-offs for Mogale residents
While Mogale City Local Municipality's (MCLM) credit control team works to recover outstanding debts through Operation Qoqimali, they remain aware of the financial difficulties many households and businesses face in today's economy. MCLM communications officer Refilwe Mahlangu states that account holders experiencing trouble paying their bills in full do not need to wait for enforcement or risk disconnection. 'We encourage these account holders to contact us to arrange a payment plan that fits their financial situation.' Here's what residents should know: • Interest accrues on all overdue accounts, based on the national interest rate and the duration of the delay • Deposit amounts are customised according to household or business income, making it easier to start repaying • Remaining balances can be settled through manageable instalments over an agreed period • If settled within 12 months, full debt repayment will result in a 100% interest write-off • Able to pay in full now? All interest will be waived immediately; no payment plan needed To avoid disconnections, penalties, and increasing interest, call 0861 664 253 to initiate the process.
The Citizen
15-07-2025
- Business
- The Citizen
Pay up or face cut-offs: Mogale cracks down on high-value defaulters
Mogale City's Credit Control Division has embarked on an extensive drive to recover outstanding debt from defaulting customers under its 'Ra Tima' campaign, which kicked off last week, Tuesday, July 8. Targeting both households and businesses, the campaign forms part of the broader Operation Qoqimali initiative, which calls on residents to take pride in their city and pay for the services they use. The municipality has emphasised that restoring a payment culture is crucial to sustaining service delivery and ensuring the city runs efficiently. According to Refilwe Mahlangu, communications officer at MCLM, as of August 2024, residents, businesses, and government entities collectively owed Mogale City R3.5b in unpaid municipal accounts. She said this figure has since surged to R3.9b. Of that total, households are responsible for R2.793b, an amount that could be used to overhaul ageing water infrastructure. Government departments owe R117m, and businesses R780m. 'These are funds that could significantly enhance electricity networks and youth development facilities.' To enforce compliance, Mahlangu said Credit Control, backed by Public Safety officials, clamped down on high-value defaulters. 'A block of flats at the corner of Luipaard and Market Street was disconnected for owing over R1m, while an estate in Ruimsig was cut off due to a debt of around R1.7m. Businesses such as a hotel and spa [ owing nearly R3m] and an investment company [owing over R1.4m] were also cut off.' Refilwe said the MMC for Finance, Victor Molefe, stated that while the aim is not to be punitive, Mogale City must instil a culture of accountability to safeguard future service delivery. 'Mogale City is now urging all customers who are struggling to settle their accounts to engage proactively with the city to avoid enforcement action. Flexible payment plans are available, and customers who settle their debt in full within 12 months will qualify for a 100% interest write-off, an incentive aimed at encouraging financial responsibility while easing the burden on residents and businesses,' Molefe said. At Caxton, we employ humans to generate daily fresh news, not AI intervention. Happy reading!
The Citizen
11-07-2025
- The Citizen
WATCH: No cost, no catch with Mogale' smart meters
WATCH: No cost, no catch with Mogale' smart meters Mogale City Local Municipality (MCLM) has launched its Smart Metering Programme – here's what residents need to know. MCLM communications officer Refilwe Mahlangu said only areas directly supplied by Mogale City and buildings with prepaid electricity meters, which will be replaced, are included in this programme. 'There will be no cost to residents for installation or equipment, and your electricity tariffs and consumption will not be affected,' she explained. If anyone tries to charge you for the installation, she concluded residents should contact the municipality on [email protected], 086 166 4253 or their WhatsApp line on 083 787 2814. At Caxton, we employ humans to generate daily fresh news, not AI intervention. Happy reading!
The Citizen
08-07-2025
- Business
- The Citizen
Smart electricity meters incoming: What you need to know
Smart electricity meters incoming: What you need to know Mogale City Local Municipality (MCLM) is rolling out the implementation of a Smart Electricity Metering Project this July, which forms part of a National Treasury transversal contract. MCLM communications officer Refilwe Mahlangu said the project is designed to enhance service delivery and ensure residents are able to view their electricity usage and make informed decisions on electricity spend. The first phase of the project will be the physical audit of meters. Auditors will thus come to areas to assess the state of the people's meter infrastructure. She asked residents to keep the following in mind: • If your meter is inside your property, please allow the auditor access to your home • The auditor will not change anything on your existing meter box; they are only there to assess its state • Your access to power will not be affected during the audit • The auditor will collect the meter condition, location, type, the municipal account holder's details and the account number 'Once the audit process is done, MCLM will begin replacing prepaid meters with new smart meters. This project is the first step towards improved service delivery. We look forward to your co-operation, and additional information will follow regarding rollout schedules and community engagements,' she concluded. At Caxton, we employ humans to generate daily fresh news, not AI intervention. Happy reading!
