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MWSS-RO suspends disconnection activities in Maynilad, Manila Water service areas
MWSS-RO suspends disconnection activities in Maynilad, Manila Water service areas

GMA Network

time25-07-2025

  • Business
  • GMA Network

MWSS-RO suspends disconnection activities in Maynilad, Manila Water service areas

The Metropolitan Waterworks and Sewerage System-Regulatory Office (MWSS RO) on Friday announced it has ordered concessionaires Manila Water Company Inc. and Maynilad Water Services Inc. to temporarily suspend all service disconnection activities due to non-payment of water bills within their respective service areas. In a statement, the MWSS-RO said the directive was issued in light of the combined devastation brought about by the Southwest Monsoon (Habagat) and Tropical Storms "Crising," "Dante," and "Emong.' The agency said suspension of service disconnection activities shall be effective for 15 days, from July 25, 2025 to August 8, 2025. The order, however, does not cover disconnection cases involving water service tampering, violations of Republic Act No. 8041 (Water Crisis Act), or other unlawful activities, the MWSS-RO noted. 'At this critical time, when access to clean, safe, and reliable water is essential to protecting public health, the MWSS RO has likewise instructed the Concessionaires to ensure water supply availability for all customers,' it said. 'Rest assured that the MWSS RO will continue to implement proactive measures to support communities and protect consumer welfare, especially during this time of adversity,' it added. Maynilad currently serves customers in the west zone, which covers the cities of Caloocan, Las Piñas, Makati, Malabon Manila, Muntinlupa, Navotas, Parañaque, Pasay, Quezon, Valenzuela. It also services certain areas in Cavite such as the cities of Bacoor, Cavite, and Imus; and the towns of Kawit, Noveleta, and Rosario. Manila Water, on the other hand, has the exclusive right to provide water and used water services to the east zone of the franchise area of the Metropolitan Waterworks and Sewerage System (MWSS), which services 23 cities and municipalities in Metro Manila and Rizal. These include Mandaluyong, Makati, Pasig, Pateros, San Juan, Taguig, Marikina, and parts of Quezon City and Manila. The towns of Angono, Baras, Binangonan, Cainta, Cardona, Jalajala, Morong, Pililia, Rodriguez, Tanay, Taytay, Teresa, San Mateo and Antipolo in the province of Rizal are also part of the East Zone. —VAL, GMA Integrated News

Water rates to adjust starting July 1, 2025
Water rates to adjust starting July 1, 2025

GMA Network

time13-06-2025

  • Business
  • GMA Network

Water rates to adjust starting July 1, 2025

Starting July 1, 2025, water consumers in Metro Manila and neighboring provinces will see adjustments in their monthly bills as the Metropolitan Waterworks and Sewerage System – Regulatory Office (MWSS RO) is set to implement the approved Foreign Currency Differential Adjustment (FCDA) for the third quarter of the year. The quarterly adjustment will lead to a slight rate increase for Maynilad customers and a modest rollback for Manila Water customers, reflecting movements in foreign exchange rates including the US dollar, Japanese yen, and euro. "Nagkakaroon po tayo ng dagdag-bawas sa ating water bill dahil sa movement ng foreign currency ng yen, US dollar and euro," said MWSS RO Chief Regulator Atty. Patrick Lester N. Ty. (We are experiencing increases and decreases in our water bill due to the movement of foreign currencies such as the yen, US dollar and euro.) "Dahil sa movement ng peso laban sa foreign currencies na yon nagkakaroon po ng adjustment," he added. (Due to the movement of the peso against those foreign currencies, there is an adjustment.) Why foreign currency affect water rates The FCDA is a tariff mechanism reviewed every quarter. It allows concessionaires—Maynilad (West Zone) and Manila Water (East Zone)—to recover foreign exchange losses or return gains related to foreign currency-denominated loans. These loans are used to finance improvements in water supply and wastewater infrastructure. According to Ty, the MWSS Board of Trustees approved the new FCDA rates on May 22, 2025, following a thorough review of the proposals submitted by the two water concessionaires. FCDA adjustment details For Maynilad customers: New FCDA rate: -0.64% of the 2025 average basic charge of ?51.40/cu.m ?0.329 per cubic meter, slightly higher than last quarter's ?0.334 Upward adjustment: ?0.005 per cubic meter For Manila Water customers: New FCDA rate: 1.12% of the average basic charge of ?47.10/cu.m ?0.53 per cubic meter, down from ?0.65 last quarter Downward adjustment: ?0.12 per cubic meter How will this affect your water bill? For Maynilad customers Regular Lifeline customers: 10 cu.m. or below Previous bill: ?181.59 → New bill: ?181.60 (+?0.01/month) 20 cu.m. or below Previous bill: ?682.66 → New bill: ?682.71 (+?0.05/month) 30 cu.m. or below Previous bill: ?1,394.69 → New bill: ?1,394.80 (+?0.11/month) Enhanced Lifeline Customers: Households consuming 10 cu.m. or less with a monthly bill of ?151.04 will not see any increase. For Manila Water customers Regular Residential Customers: 10 cu.m. or below Previous bill: ?255.04 → New bill: ?254.49 (?0.55 rollback) 20 cu.m. or below Previous bill: ?563.92 → New bill: ?562.72 (?1.20 rollback) 30 cu.m. or below Previous bill: ?1,149.66 → New bill: ?1,147.21 (?2.45 rollback) Enhanced Lifeline and Low-Income Consumers: No change will be applied to enhanced lifeline customers who consume 10 cu.m. or less per month. The MWSS encourages all qualified low-income customers, especially those under the Pantawid Pamilyang Pilipino Program (4Ps), to register under the Enhanced Lifeline Rate. This program provides further discounts for households consuming small amounts of water monthly. FCDA The Foreign Currency Differential Adjustment is stipulated under Section 9.8 of the Amended Revised Concession Agreement (RCA) between MWSS and the concessionaires. It ensures that fluctuations in foreign exchange rates do not lead to financial losses—or undue gains—for either party. The current FCDA guidelines were approved after a public consultation held in July 2024 and took effect on August 31, 2024. "We advise the consumers to continue conserving water and to manage their water bills and make sure to check their meters and make sure there's no leaks in their homes," Ty said. —VAL, GMA Integrated News

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