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ABC News
5 days ago
- Politics
- ABC News
WA election a cautionary tale of the cost of pinching pennies on polling day
Less than 0.04 per cent of the WA government's budget could have been the difference between the well-run elections voters expect, and the array of problems experienced in March. That's the shocking conclusion of a wide-ranging inquiry called to try and understand what went so wrong at the state poll. Some voters were left queuing for hours, or confused about how to cast their ballots, or in some cases completely unable to vote. Former governor Malcolm McCusker concluded many issues could be traced back to a lack of staff. On the surface, that was a result of Election Operations Director, Shani Wood, requesting 30 per cent fewer staff than had originally been forecast. "It was the budget. It was always the budget. Everything was getting cut," she told the inquiry. Everything was being cut because of a decision of the government's powerful Expenditure Review Committee (ERC), chaired by Treasurer Rita Saffioti, which signs off on government spending. The WA Electoral Commission had gone to the ERC, warning if it did not get an extra $16 million there would be problems. It got only $4 million. The WAEC was told, however, that "if these increased costs simply can't be absorbed … then … come back to the ERC for supplementary funding after the election". But that message did not seem to make it to Wood, who stuck to the budget she was given. "The premier, the treasurer and those other senior ministers had considered their request and had refused to support them in the way that they had asked," Opposition Electoral Affairs spokesperson Shane Love said, suggesting the Commission may have been reluctant to ask again. Those issues were exacerbated, McCusker found, by Wood not telling Commissioner Robert Kennedy about the shortfall. "Had she told him that, the Commissioner deposed … that he probably would have gone back to Treasury 'to convince ERC to give us the money'," the report reads. "In his evidence he said 'I distinctly recall saying to her (i.e. Shani Wood) cut numbers elsewhere. Don't cut into the polling staff.'" In her evidence, Wood accepted she had never passed that information along to the commissioner. "She believed that [three other staff], all with more election experience than her, accepted that the reduced numbers of [temporary election workers] would be sufficient for election day," the report found. "Although she does not say that she told them how much of a reduction in numbers she was making." The hole the commission was digging for itself was made even deeper by the original estimations for both staff and ballot paper allocations being based on 2021 data — an election held during COVID — which assumed half of all in-person votes would be cast early. In November — four months before the election — a senior WAEC official questioned the accuracy of that number. They said even if it was true, election day staff would likely still be overwhelmed and suggested adding more staff. "For the sake of a vest and a badge it may alleviate risk around fatigue management, media scrutiny regarding queues and show [returning officers] we are listening to their concerns," they wrote. In the end, only 31 per cent of in-person votes were cast early — meaning demand on election day was much higher than expected. That appeared to be one of many disagreements between the commission's upper-most staff and those closer to the ground, which resulted in a "soured relationship". "I think there was a couple of, shall we say, dominant personalities there … both of them felt that they were in the right and they should be running things," Commissioner Kennedy reflected. That meant head office wasn't fully aware of issues experienced on the day, including ballot paper shortages. And, unsurprisingly, staff shortages meant those working booths struggled to respond to that increased demand. "[Presiding Officers] and experienced election staff had to respond to other front line issues, such as having to arrange for an ambulance if someone fainted in long queues," the report concluded. That recruitment had been outsourced — apparently in a bid to save the WAEC's reputation after the previous election — was not to blame for every issue, but did add a complicating factor, the report concluded. It noted staff were not vetted, and that a phone number given to polling place officials to replace staff who did not show up was the same one given to more than 7,000 staff across the sate and often rang out. "If people don't turn up for the election, or the wrong people turn up, it is a fundamental impact on the … democratic architecture either of the state or federally," former Australian Electoral commissioner Tom Rogers told the inquiry. "So you have to be responsible for your own workforce … and you need to minimise somebody else doing that for you, because they just don't have the same level of accountability and responsibility that we do." Indeed, even Commissioner Kennedy — who gave the final sign off to outsource — agreed "in hindsight" it would have been better for the WAEC to recruit its own staff. The government has pledged in-principle support to 23 of the report's 24 recommendations, including establishing an oversight committee and overhauling recruitment. But the one marked as "noted" is potentially the most significant. It's leaving it up to the WAEC and Treasury to work out a future funding model and report back. Given the whole array of issues at the election almost all stem back to funding, the pressure to get that arrangement right is a big one. And it's not just about dollars and cents. Electoral Affairs Minister David Michael said he was "surprised that the funding message from Treasury did not filter through the organisation". Understanding what role government, and the WAEC, played in that miscommunication will be key to avoiding a repeat of these issues. Issues which seemingly could have been avoided for the low, low price of $12 million.

ABC News
5 days ago
- Politics
- ABC News
WA 2025 election report blames problems on WA Electoral Commission fundng shortfall
An independent inquiry has concluded problems with the WA state election were a result of the state government not fully funding the poll. Former governor Malcolm McCusker was tasked with investigating issues experienced at the election, including reports of long wait times and some polling places running out of ballot papers. In a report tabled in Parliament this afternoon, Mr McCusker concluded the issues largely stemmed from an October 2024 request by the commission for $16 million extra to staff the poll. Instead, the government agreed to $4 million extra, but told Commissioner Robert Kennedy "if these increased costs simply can't be absorbed" within that amount to "come back … for supplementary funding after the election". The report found that did not happen because director of election operations, Shani Wood, reduced the number of staff hired to run the election "to keep the election costs within the (reduced) budget", without telling the commissioner. "Ms Wood accepted that she had never informed the commissioner that there would be such a drastic reduction in the number of [temporary election workers] in order to keep costs within budget," the report reads. "She reported to the commissioner in the months leading up to election day and assured him that all polling places would be adequately resourced and that they would be within budget. "She did not tell him that the total number of [temporary election workers] being ordered … would be dramatically lower (7,113) than the number (10,165) forecast as the number that would be needed. "Had she told him that, the commissioner deposed … that he probably would have gone back to Treasury 'to convince [them] to give us the money'.' The report was handed to the premier in late June. Mr McCusker was tasked with investigating what went wrong after a range of concerns were raised by both Labor and opposition MPs. In addition to long wait times and some polling places running out of ballot papers, Labor MLC Kate Doust reported staff could not find her on the electoral roll at one location. The opposition blamed those problems on the WA Electoral Commission's decision to outsource its election workforce recruitment to a private company, PersolKelly, for the first time. An ABC investigation last month revealed that decision was made because the Commission was concerned its reputation had been damaged at the 2021 election — a poll one senior worker described as "a dream, comparatively". The ABC also revealed a senior official in the electorate of Roe had raised concerns about the outsourcing arrangements causing a loss of experience prior to the election. Documents showed in the days before polling day, they pleaded with Mr Kennedy directly for help. Mr Kennedy has been on extended leave since before vote counting was finalised and is not expected to return until next year at the earliest. His deputy, Courtney Barron, is on leave and is not expected to return, while election operations director Shani Wood has resigned. To replace that dearth of high-level leadership just months out from local government elections, the WA Government seconded Department of Water and Environmental Regulation deputy director general Dennis O'Reilly to lead the commission. Rebecca Hamilton was brought across from the Road Safety Commission to work as his deputy. Two staff from the Australian Electoral Commission will also be involved in helping the commission run the council polls, due in October.

ABC News
24-06-2025
- Politics
- ABC News
WAEC without half of leadership team from state election months out from local government polls
The WA Electoral Commission is without half of the leadership team it had at the problem-plagued state election, four months out from local government elections. The ABC has confirmed Deputy Electoral Commissioner Courtney Barron has taken leave and Election Operations Director Shani Wood has resigned from her role. The organisation continues to be led by an acting commissioner after then-commissioner Robert Kennedy took unplanned leave earlier this year, before counting had been completed. Former governor Malcolm McCusker has been preparing a review of problems at the election, including reports of ballot paper shortages and long wait times at polling booths, which is due to be handed to government by the end of the month. Ms Barron initially stepped into the acting commissioner role to finalise the count for the problem-plagued election. She had been appointed deputy commissioner in November 2021, according to the commission's website, having previously served as director of executive government services at the Department of Premier and Cabinet. Ms Wood's LinkedIn shows she began work as a principal project manager at the WAEC in July 2021 after working in a number of event-management roles, before moving into the director position in mid-2022. The WAEC's most recent annual report noted Ms Wood's division managed "planning, procurement, logistics and resourcing arrangements" for all commission-run elections. "Managing elections is complex and this division is responsible for ensuring the commission meets high standards through all stages of the electoral process," the report said. Last month, the government appointed Dennis O'Reilly — who at the time had been deputy director at the Department of Water and Environmental Regulation — as acting commissioner. "October's local government elections are important for communities across our state and Mr O'Reilly will be working hard with his team to ensure they run smoothly," Electoral Affairs Minister David Michael said at the time. "There will also be work to do to ensure the difficulties experienced in the March election are not repeated, and Mr O'Reilly will lead this after the government has considered the report." It comes after last week's budget revealed the election cost $4 million more than had been budgeted to execute. The average cost per elector of running the election also rose significantly from $14.43 for the 2021 election to $23.70 for the 2025 election. "This was necessary to ensure the election was conducted securely, accurately and in line with legislative requirements," a spokesperson said.